Amazing service. Chris Osborne (Tech) was able to explain issue with pictures. Efficient repair…read more Recommend highly.

*UPDATE* Received a call back from Evelyn who spoke with the…read moreoffice employee and management. She offered me a solution to make up for the bad experience and said they will be talking to the tech tomorrow as well. Thank goodness for Evelyn's caring enough to not let me go away with such an awful experience. ORIGINAL REVIEW Do not work with this company unless you want to be treated like trash by its employees. I made an appointment for the morning of the 16th. The week before my appointment, I received a call asking to reschedule to the afternoon at 230 due to the weather. This was fine, though I told the person rescheduling that the work had to be done by 430 so I could head to an apt. I was told that was no problem because they would be done by then. Appointment day comes, and I get a text message at 230 saying he was on the way. By 3PM with no one here yet, I call the office and speak to Samantha who put me on hold and then told me he was at my house already. I then went to the window after waiting another 10 minutes, to find this massive van parked ON MY LAWN and him sitting in it playing on his cell phone. Walk up to the van and knock on the window. Nicely tell him he was a little late and that I hoped that we could still have things done in time for me to leave at 430, He told me he wasn't late, that his window was to arrive anytime between 230 - 430. I told him that was not what was agreed on when rescheduling and he repeated his window of 230 - 430. So I then nicely told him he was parked also on my lawn. Without word, he simply started the engine, gunned it out of my driveway and screeched down the street. Within minutes I get a call from Samantha, who seemed to have a pretty nasty attitude now, telling me "I have canceled your appointment because you accused the tech of being late then slammed the door on him". I was not even able to correct her story because she kept talking over me, as though she had some false impression she was putting me in my place. So I asked to speak with the manager (Evelyn) who appeared to be shocked and told me this was not how they worked. She said she would speak to them and that was it. So basically, waited weeks for my appointment, which was rescheduled, then wasted an entire day waiting for some disrespectful chump with no regard for people's property to hang out with his monstrous truck parked on my lawn, only to be followed by a call from a severely mistaken little girl with a nasty attitude. Seriously, take your business elsewhere.

We have used Bishops several times. Preston is always on time and professional. I trust him to do…read morehis job without adding on a bunch of BS work. When we finally have to replace our HVAV I will go to him first.

The team came out and fixed ducts with broken straps and patched some issues with unprotected holes…read morethrough fire walls. The team was easy to work with and cleaned up properly after themselves. No complaints. The price was appropriate for the work that was needed. I never felt the quite was too high: no game playing.

Excellent customer service. Was able to get same day appointment which was incredible…read more We were scheduled for maintenance but our AC unit decided to break. The technician was able to diagnose our problem, order the part and find a issue that needed fixing on our other unit to prevent future issues. There is a email with pictures that is sent showing what work has been done. Our technician was very professional and knowledgeable. I definitely will be using them in the future as this is the second time we have had them do work for us.

It's been almost 2.5 years since you all installed my water heater. I had an issue with…read moreinstallation and the terrible quality of work. You did send someone out to make it look a bit better. I also had an issue with loss of water pressure because of kinked lines which were repurposed from my original water heater. After a slam on Facebook on a comment on someone else's post, someone contacted me. Can't remember the name of the gentleman that came to check it out, a supervisor or manager, nonetheless, he said it looked normal to him. But he took some pictures and was going to reach out to boss. Never heard from the guy again. Now, today, I noticed quite a bit of oxidation on the galvanized pipes they used, along with the connection points on the brass. This can't be normal or good in this small amount of time. I have no desire to use this company ever again and I hope everyone takes this advice as well.

The furnace in my condo was out. PG&E came out to take a look, and they told me that the surface…read moreigniter had gone out due to age. I asked for recommendations on the Rancho Cordova page on Facebook, and was recommended to call and speak to Leo. Leo was friendly and helpful And when I explained the situation, he said, yes, he could definitely help. Even though we are in a cold snap, he said he would come out at the end of his workday. I am a disabled veteran, so it was very nice that he would take a little bit of extra time to help me out. He and his assistant showed up at about 5:30 in the afternoon, and went to work. It took them less than a half an hour, and they were done. I had heat again. *YAAAYYY!!!* with no heat, I had been staying in a hotel the last couple of nights, it was nice to get back home. The price to get all of this done was very reasonable. You can't go wrong with this company. Thank you so very much for your help.

This guy saved my Bacon several times, last one was on a AC that decided to quit during triple…read moredigit heat in Galt Ca, Leonard came out and fixed it. This is not the first time I have used him. .

We have a heatwave this week and I know they're busy, but they were able to send someone straight…read moreaway. Shout out to their salesman Steve for making the arrangements, Trey for being quick, courteous, and competent, and to Dana for getting me on the books even earlier than originally agreed. I also really appreciate that before the appointment, they texted the name and pic of who to expect. Little details like that go a long way for me. I think the price was very reasonable to replace my capacitor and service the unit, especially since they got here on a Monday morning at 9:30 am during a muggy heatwave. I would have paid anything. Thanks!

I wanna take this opportunity to give a shout out to Grizzly Heating And Air we had an issue with…read moreour Ducless air-conditioning unit it's not the first time that we've had this issue, but Grizzly took care of the problem in a timely manner and stayed in touch with us as we progressed getting the parts and arranging times to have the air-conditioning fixed. It's five star customer service and I've definitely used them again.

Two years later, I wanted to come back and update my original review…read more After choosing Attic Man for our new HVAC system, I can honestly say we've had a great experience. From the initial consultation to the installation and everything that has followed, the team has always been professional, responsive, and willing to help. I especially want to recognize Randall. Over the past two years, he has been incredible to work with. He's knowledgeable, patient, honest, and always takes the time to answer questions and make sure things are handled the right way. You can tell he genuinely cares about his customers, and that kind of service is hard to find. Like any HVAC system, we've had questions and a few things we've wanted checked along the way. What has impressed me most is that Attic Man has always stood behind their work and has been there when we've needed them. Looking back, I'm really glad we chose Attic Man. Great people, excellent customer service, and a company that has earned my trust. Thank you to Darwin for getting us started and to Randall and the entire team for continuing to take great care of us over the last two years.

Fast service. Lots of upsell pressure. Work was completed per my instruction, but the quality was…read morenot up to par. Discussed with management and they came back to finish the job. Two years later, system still works great. Three stars due to the upsell pressure and poor first-pass quality. Grateful they came back and made it right. For what it's worth, the upsell comes with the territory. And, not every company will proceed with the necessary work without it. Atticman did.

Seems I never have a heating or A/C issue until the weather gets extreme. I feel confident…read morerecommending this business, the excellent service doesn't stop at installation but follows through the years! Rachel and her crew are great- they are knowledgeable and arrive to my home prepared to fix the problem! The service contract is an excellent value, you save money when parts are needed. On top of the money saved, your unit is throughly checked & can prepare you for future issues. Thanks again Rachel Chavez and your crew at Chavez Heating and air.

AMAZING!!!!!!! I…read morewill never use anyone else ever! The technicians arrived pretty early. He asked what the problem was, and after I explained it, he knew right away what to do. He grabbed the part out of his vehicle, did some testing, and confirmed that he was right. The 2 techs proceeded to clean and fix my 26 year old unit. Never once did they try to up sell me with a new unit or tell me it can't be fixed like other companies. It all took about an hour, and they were done. The price was reasonable, and the techs were extremely friendly. This is my company for life. If you don't use them, you're missing out!!!!