Being new to Chicago, I spent time researching optometrists in the area, and I'm really glad I…read morefound Dr. Shira. My experience with her was excellent, she was knowledgeable, efficient, helpful, and very thorough during the exam. I ended up getting a new glasses prescription since my vision had changed slightly. Dr. Shira was incredibly kind throughout the visit, and I felt well taken care of. Highly recommend!

Since my cataract surgery, I can't be outside in the Sun without my Sunglasses. A few weeks ago…read morethey fell out of my pocket and I accidentally broke them in half. Since I'm not in Chicago, I began to panic...I shipped them back to Dr. Shira and within a week she was able to place the lenses in a new frame and return them to me. It's not just the outstanding service, the excellent inventory and the value...Dr. Shira truly cares about her patients with integrity and courtesy.

Dr. Gerstein, staff, and facilities are superlative! The result of my surgery has been astounding…read more There is no greater recommendation and compliment I may pay.

Everything went well. From my first appointment, I was impressed with Dr. Gerstein. I needed to…read morehave cataract surgery. He explained everything clearly and answered all my questions. His head of surgery, who scheduled me, got me through this process efficiently. Every question I had was answered. The day of surgery at the surgery center was perfect. All staff was efficient and helpful. The procedure took about 15 minutes. My follow up appts with Dr. Gerstein have been excellent. And i couldn't believe how well I'm seeing. I'm going back for the surgery on my second eye in about 2 weeks. I know I will continue to receive this A+ service of Dr. Gerstein and his staff, as well as the surgical center.

Went to have cataracts checked. Office staff were very nice and efficient. Doctor is caring and…read moreknowledgeable and assured me that everything is fine. We just need to remember, i does take time to do a thorough eye exam, when eyes are dilatated

I had cataract surgery done by Dr. Andrew Lewicky. The results are amazing. Several staff members I…read morespoke with at the hospital said this is the doctor they'd pick for themselves because he's such a perfectionist. Highly recommended.

Very rude, angry tone in 5 minute interaction. I did nothing to provoke this fellow. He reprimanded…read moreme because I did not list every over the counter lubricating eye drop I recently used by brand name. I don't intend to return for such nonsense. Dr. Gerstein might remind himself that he is taking care of humans, that physicians don't have license to talk to patients like they are very naughty children and that he is getting paid a lot of money to talk to this patient so rudely.

I had cateract surgery a few weeks ago and posted a great review at that time. Wanted to add that…read moremy eye had a sudden flare up which was painful, lasted all day and freaked me out. I called them thinking it was a waste of time since it was a Saturday afternoon. A pager number was left in the recording! I'm used to hearing "go to your closest emergency room" message from health practitioners. Awesome. I got a callback in a few minutes and a follow up call the next Monday. Outstanding patient care. Outstanding.

Dr. Hapner is truly outstanding. He is exceptionally knowledgeable, professional, and genuinely…read morecaring. His expertise made a meaningful difference for my family. My mother was experiencing an eye infection, and he addressed it promptly and effectively--she felt relief right away. He also got both of my parents' eye prescriptions correct on the very first visit, which they greatly appreciated. They were extremely happy with their care. I would also like to commend the front desk staff for being so accommodating and helpful in arranging a quick appointment, especially since my parents were visiting from out of town. Thank you to Dr. Hapner and the entire team for such excellent care and support.

Been coming to this place for a few years. They seem to be very busy especially in the weekends. If…read moreyou have an appointment expect to be seen an hour or more after your set time. This beats having an appointment. On another note, I came to pick up my contacts and the lady tells me it's going to be a while! I get it they are busy but how difficult is to ask for my name look for the box of contacts and just hand them to me? instead she tells me to have a sit and it's going to be a while. Not really get why she will have me waiting to deliver one box of contacts. Not cool

After having detached retina surgeries (3) and cataract surgeries (4), I can offer a review and…read moreshare why there are a wide range of opinions on Kovach on Yelp. I was directed to them after my optometrist after finding a detached retina. Kovach (Lincolnwood) was able to see me the next day, and surgeon (Barrington) recommended surgery right away. The surgeons and surgery staff (Itasca) are very professional. The main issue is communications and SCHEDULING. They tend to way over-book (Wheaton) and on multiple times I am waiting in the lounge for over two hours. Surgery - 4 stars, surgery support staff - 5 stars, communications - 3 stars, & scheduling - 1 star.

Don't trust them for correct financial costs. Doctor Kovach told me it would cost $3,500 for each…read moreeye, at the BASIC lense, and confirmed by his billing office. i called Medicare and they said the basic lense if fully covered and no out of pocket cost. And then I left several messages, and they NEVER returned my call. AND the doctor TRIED to urge me to buy the more expensive lenses, which I didn't want. ( I thought I would have o sit there to listen to a sales pitch for a Time Share in El Salvador) AND they told me that there's an additional charge from the Surgery Center, but said they didn't know about their charges, and I had to call them. Imagine, sending hundreds and hundred of patients to that center and hove NO IDEA what that costs?? DON'T GO TO THIS OFFICE.

I took my father there for eye test, he have hearing issues, the lady was watching reels on…read moreinstagram or ticktok while doing the test and frustrated with my dad for not hearing her. Very unprofessional. The doctor was nice but didn't spend enough time with my dad to explain things.

My experience at this office was extremely disappointing. From the moment I walked in, the…read morereceptionist was noticeably rude and unwelcoming. Instead of greeting patients professionally, she seemed irritated and dismissive, making the check-in process unnecessarily uncomfortable. When I asked a simple question, I was met with a short, unfriendly response. It felt like patients were more of an inconvenience than a priority. The overall atmosphere of the office reflected this lack of professionalism, which made the entire visit stressful. Customer service is just as important as the service being provided.

Dr. Marshal is wonderful! He is very knowledgeable and I like that he really connects with his…read morepatients. Before I stepped into the examining room, several images were taken of my eyes. I appreciate that Dr. Marshall pulled them up on his computer and showed me the images and clearly explained what he was looking for. The exam was very thorough and I can't wait to pick up my new glasses!

Had my annual exam with Dr. Alex Marshal yesterday, and again, was very happy with the service. He…read moreexplains what changes are going on with my eyes, and reassured me that there were no concerns that he found after doing the many checks needed. I moved from that area over 5 years ago, and there is another Pearl vision closer, but I am happy going out of my way to see Dr. Marshal and the friendly staff on Lincoln Avenue.

10/30/20 - I went back again after 2 years to get my eyes retested just to make sure there aren't…read moreany changes for the worse. I figure it's better to be safe then sorry, besides I have eye insurance & I figured I might as well get my vision checked before the end of the year. As always Dr Lau is very personable & did a great job being very through w/the eye exam.

Saw him in October 2024 and my husband in November 2024. Great doctor -- give a lot of attention to…read moreour needs -- didn't rush at all. Waited till we were were comfortable.His office. Staff is also very nice and caring. I highly recommend him.

I saw Dr. Mark for the first time today. He was so nice and took plenty of time, the process didn't…read morefeel rushed or like you're a station on an assembly line. He took time to explain everything and he listened. He's very approachable, professional and did a thorough exam. The office is simple, clean and comfortable. The staff is super nice and helpful with insurance questions or selecting a pair of glasses. An all around good experience!

Dr Mark is a superb eye Dr. Very thorough exam with helpful explanations. Did not feel rushed at…read moreall and he was very happy to answer all of my questions. If you are currently looking for a great eye Dr make an appointment. Thoroughly recommend!