Great choice for a cataract surgery on both eyes, what colors were dull before they are now bright…read moreand vibrant thank you Dr Rahman

Two cataract surgeries. In 1997 I had LASIK so was concerned the doctor would handle the surgeries…read morewith that correction. She's a WIZ,!!! Professional staff and they're ALL friendly (and efficient) HIGHLY recommend.

They don't prioritize keeping appointments in time. We had a 10:30 appointment and were called…read moreback only to wait for over 30 minutes before being seen. After getting dilated we waited OVER an hour before the Dr came back. This place just seems like a factory to badger money...not a patient centered eye care practice. Dr also has terrible bedside manner and was very short and fairly rude. We would never come to this Dr again for eye care.

I don't usually leave reviews, but I feel like people need to know how horrible this doctor and…read moreoffice is. I live kind of far from this office text me about 30 minutes to get there . My son's Appointment was at 12:30pm. We ended up leaving this office around 2:45 Pm today.My last straw with this doctor was today on 7/10/25. Three weeks prior I called them to put an order in for contact lenses for my 10-year-old son, Which costed me almost $300 , mind you they're just try out contacts . They have you order the real ones after two weeks, which will probably cost another $300. So he ordered them, but when he started going through my son's file, he has no Notes or regulation of ordering these contacts. Okay fine You're a busy man mistakes are made . Now My son has ADHD and he's on autistic, Spectrum. He was only going to be using these Monday ,Wednesday and Friday while he was in MMA training which I was gonna assist, putting them in for the hour he's in training which was a problem for the doctor. He insisted that he learns how to put them in/ take them out himself okay I could teach him how to do this myself. Not the strange lady in the office that had a hard time putting them in my son's eyes in the beginning Not to mention, she's a complete stranger him . Noo he insisted that the lady in the office teaches him as well. Moving forward, this lady is trying to teach my son how to put the contacts in and my son has a mental breakdown. He's crying he saying he can't do it etc. now at this point, I'm leaving. I tell the lady take the throw them away. I'm done.. She insisted that I come back . Like I have time to keep coming back to this office for her to teach my child how to do this . No ma'am, I have a job too. Besides that the contact lens prescription was slightly off which the doctor also insisted was OK. Now he's done this before go with my son's glasses, and I put a lot of trust into his doctor, which I shouldn't have . My son had eye surgery a slight change in prescription can mess with his eye sight even more . No, the other thing about this doctor is he rush his appointments and rushes the eye exams. Which is probably why he's always off by a little with the prescriptions. At this point I'm done with this office. Such a scam for you to pay $300 for something that you're not even gonna be able to bring home. Now I go to the front desk I asked for a copy of my son's records, which the lady didn't even give she gave me a copy of the Contact lenses notes with a copy of the prescription that you can barely see. Then I proceed to ask her to cancel his next appointment and she looks at me and goes who? Now I have an attitude which she has the nerve to get upset about. OK, I'll calm down not my problem. You weren't paying attention in the first place. Now I go to my car realize she gave me the wrong paper. I go back in Ask her clearly for a copy of my son's records. She asked me to go have a seat which I did for 15 more minutes Just for her to call me up and tell me oh we can't give you your records. The printer is broken so you can come back for them. How convenient for them. Luckily, his other doctor has copies of his eyes surgery and I have a copy of his old prescription and new doctors usually do give thorough eye exam

Very rude, angry tone in 5 minute interaction. I did nothing to provoke this fellow. He reprimanded…read moreme because I did not list every over the counter lubricating eye drop I recently used by brand name. I don't intend to return for such nonsense. Dr. Gerstein might remind himself that he is taking care of humans, that physicians don't have license to talk to patients like they are very naughty children and that he is getting paid a lot of money to talk to this patient so rudely.

I had cateract surgery a few weeks ago and posted a great review at that time. Wanted to add that…read moremy eye had a sudden flare up which was painful, lasted all day and freaked me out. I called them thinking it was a waste of time since it was a Saturday afternoon. A pager number was left in the recording! I'm used to hearing "go to your closest emergency room" message from health practitioners. Awesome. I got a callback in a few minutes and a follow up call the next Monday. Outstanding patient care. Outstanding.

Went for my annual eye checkup last week. There's a new doctor (Dr Moshin) and he's good. No…read morecomplaints. The staff on my way out were nice too. I think mych friendlier and personable than the ones that were on the desk when I came in.

Family eye physicians, Oak Lawn, Il Very poor billing…read morecommunication. I received a bill with charges I did not understand and tried calling the billing department several times, but no one answered. I left multiple voicemails and never received a call back. I also mailed a letter with a copy of the bill requesting the explanation, but received no response. Instead, I was sent a final notice threatening collections. It is very frustrating to be threatened over the bill when my attempt to resolve the issue were ignored. If I could I will give them 0 stars.

Muy agradecido y satisfecho con todo el staff por el trato recibido y por el servicio que me dieron…read moredesde la amable recepcionista pasando por los doctores durante mi examen tambien agradecido con Morgan que me explico mis beneficios muy claramente y tambien me recomendo lentes de diferentes precios sin verse querer venderme algo caro sino que me dio recomendaciones de todos los precios y me acertadamente del modelo que andaba buscando, tambien muy agradecido con la asistente de manager Daisy Vazquez por siempre en todo momento tuvo una amable actitud y sonrisa para ayudarme y atenderme cuando necesite regresar para ajustarme los lentes y apesar que ya habia pasado un tiempo desde que me entregaron los lentes ella en ningun momento me dio una mala actitud al contrario me ayudo en todo momento y muy amablemente para solucionar mi problema de la mejor manera posible, muy recomendable el servicio de Rosin Eyecare de la 1926 W Irving Park Rd.

They are nice people... when you can get them. They are often inaccessible…read more Attempts to reach them during normal business hours are often stonewalled. Phone calls are often directed to an after-hour recorded message instructing the caller to phone back during normal hours. That is fine except the calls are being made during normal hours - weekday mornings at 11 AM for instance. The recorded message indicates their open times and my calls fall within those times. This is now happened to me on several occasions. It's become impossible to determine when they will be in the office, making it very difficult for me to plan visits. I have been a client if this office for several years - dating back to when Dr. Siegel owned the practice and never had a problem, but they are becoming increasingly difficult to work with.

Dr. MacCumber is great, professional, knowledgeable, and always courteous. I always appreciate the…read morelevel of care and attention to detail he and his staff and other doctor provides.

This specialized doctor (for a previously unknown but long existing retinal detachment) was…read morerecommended by my optimist. He evaluated my situation (in a down-to-earth way) and determined a minimally evasive solution that could be completed same day. He is approachable, open to conversation and questions. I could not be happier with my results. (Upon revisiting my optometrist multiple people who examined my "problem" eye remarked upon the lazer work and how well it was executed.)

I'm updating my review because these negative reviews are year's old and should be disregarded…read more I've gone to Dr. Palmer for almost 40 years (he was young when I started!), and he's given excellent care all of these years. I've had laser surgery on a hole in my retina and two cataract surgeries. Highly recommended!

My doc referred me to Dr. Palmer about an ongoing dry eye condition…read more The appointment started badly from the beginning. First, Dr. Palmer was running an hour behind on appointments, and the front desk didn't even have the courtesy to tell me when I checked in, only when I asked 45 minutes past my appointment time. Next I met with members of Dr. Palmer's staff. All of whom were very friendly and informative. They are the ones that get the 2 stars. They conveyed my situation to Dr. Palmer who told me it wasn't as bad as it could be (true but it still sucks when your eyes feel constantly irritated) and then offered to write me a prescription. Several other doctors had specifically advised against the drug because of side effects so I asked Dr. Palmer why he thought it was a good idea. His only response, I like it and think it works. This is how Dr. Palmer was with most of the questions I asked that were a little more specific. I know doctors are busy, and I know patients can be annoying, but I didn't like that I felt badly for asking questions.

Dr. Gerstein, staff, and facilities are superlative! The result of my surgery has been astounding…read more There is no greater recommendation and compliment I may pay.

Everything went well. From my first appointment, I was impressed with Dr. Gerstein. I needed to…read morehave cataract surgery. He explained everything clearly and answered all my questions. His head of surgery, who scheduled me, got me through this process efficiently. Every question I had was answered. The day of surgery at the surgery center was perfect. All staff was efficient and helpful. The procedure took about 15 minutes. My follow up appts with Dr. Gerstein have been excellent. And i couldn't believe how well I'm seeing. I'm going back for the surgery on my second eye in about 2 weeks. I know I will continue to receive this A+ service of Dr. Gerstein and his staff, as well as the surgical center.