I moved to Chicago 10 years ago from the east coast and continued to fly back every year for my eye appointments. My vision care provided, notified my doctor was no longer in network but there was a Pearl Vision close to me that was in network, so I made my appointment. I got Dr Gutierrez and I must say, she's amazing. My prescription is a little complicated but she took time to understand the situation. It was a great appointment. I'm very happy. In addition the team at Pearl was awesome, very thorough and knowledgeable. I'm glad I found them! read more

Well this is my 2nd time going to this particular Pearle Vision center since I had insurance again to do my eye exam and get reader glasses. I had bought eyeglasses for driving before in 2023 with the same optometrist for driving and that time despite insurance before it did not cover a big discount when I bought Ray Bans with transition when the sun out. Otherwise very good staff and optometrist next to the selections on frames and their recommendations for eye sight prescription lenses. Parking is also convenient in the back of the building through the Alleyway going in Walgreens on Cicero. I don't have a picture of the store but here is a picture of my driving glasses I bought from them and my new pair for reading on the computer and books. They were they're not so popular brand something called Enhanced lenses but that's all I can afford not that I live on my own. Unlike the Ray Ban lenses with transitional shades in the sunlight that I spare no expense for the best. I also want to give a thank you shout out to optometrist Dr Grace Hashisaka who I had before for the Ray-Bans and explained about my concerns on my eyes and what they found out from my eye exam just 2 years later she's really informative and cares about your vision. read more

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Alexis Customer service was great, and there's a large selection of eyeglass frames. I came for contact solution and left with sunglasses after talking with the staff." Please go see her. read more

Very dissatisfied. I purchased some glasses that were not comfortable from my face. I returned them. I tried another pair. They also did not work. I want to return those and they charge a restocking fee. Over $110. And I didn't even get a pair of glasses ! Not ok. read more

I'm truly upset with this location at 6 corners on Milwaukee, Irving Park, and Cicero, went in for contacts for my annual exam and the prescription for each eye was prescribed, I used my insurance that I can only use once a year, got the contacts they worked for about 5 days then I began to see blurry during the day and night really hard to see while driving and at work very hard to see my screen, I decided to call Pearle Vision and was able to get an appointment on that day, shortly after I received a call and was told that the eye doctor can't do anything else for me and I'm stuck wearing contacts that I can't see with, I've always worn contacts and always received contacts that I can see with, this was my 2nd year going to Pearle Vision and will never step foot in again, my insurance now has been used for the year and can't see. I felt that they didn't want to help me and frustrated with Pearle Vision. Shame on the company, really wrong to treat a patient in that manner. I was able to return 2 boxes of contacts but have 2 boxes that were open that I couldn't get a refund for and stuck with something I can't use. read more

They say what they need to, to sell you frames. While picking out frames I told the salesperson that my glasses take a beating. I need frames that are solid. She sold frames to me that she said "we're made of titanium and are pretty much indestructible." Not true. The arms are titanium and the part the lenses sit in are plastic. I found that out when they broke. I called to say that I was misinformed about the frames, which were expensive, and they were out of warranty in less than 5 months. Pearl also did not take responsibility for what I was told by them. Don't go there. Get glasses online, save time and aggravation. No good. read more

Rude lady with blonde hair the minute I walked in due to asking questions about what I was about to be charged... telling me "well we have patients we have to attend." Like if I wasn't a patient asking my rights to what I was about to pay. Really inconsiderate.. read more

Very dissatisfied, I purchased several glasses for my family here and bought warranty insurance for each to come and find out when I tried making a claim for one I did not have it. This was a surprise to me as I always get insurance and I make it clear to the rep. I tried talking to the manager, reps and the only assistance I got from the male manager that he would give me a minimal percent discount on a frame. They lost a loyal customer here. People make sure to look at your receipts before walking out that you have this insurance. read more

Love it, when in today(Friday) without an appointment, to Try to find my daughter new glasses for school. I was surprise how fast I was taking care of. Usually I would have to wait a while in other places. Really recommend this place, one thing that really impress me is that I may get my daughter glasses tomorrow(Saturday) or on (Tuesday) to start school with a new look :) Also the staff is really nice and helpful. read more

My son and I have been going to this location for a few years. The doctor and staff are great! The associates in the front are so helpful and attentive. I was impressed with their COVID procedures - hand washing, trays to hold glasses that are tried on so they can be sanitized prior to putting them back on the display. Hand sanitizer available for use. Appointment only so they can control the number of customers. I would recommend this location to others. read more

Excellent service, friendly and efficient staff, I am beyond grateful for Martha and Liansy. I walked in with my daughters broken glasses, I didn't even purchase them here and they helped me immediately. They fixed her glasses in a matter of minutes, no questions asked and no charge. I will definitely be purchasing my daughter's glasses from here going forward. read more

Leamsi at Pearle Vision Six Corners took great care of me! I was simply in for a vision check and to see if I need glasses/contacts. As it turns out I'm fine with readers. Thanks for making my visit so pleasant Lamsi! read more

I went in today to purchase a new pair of glasses. The staff was extremely attentive to all my needs. The Doctor explained everything in detail and had excellent bedside manner. Her assistant kindly assisted me in picking out my new glasses. I had a wonderful experience. read more

Was there for my annual eye exam this past weekend. Given it was my first time there I had to provide my insurance info and fill out all sorts of forms out. Then I was screened by Diana who was super friendly and very nice. Then Dr. Hungerford was very pleasant. Made the exam fun and was very chatty which I like. He had me try a few different contact colors to make sure I picked the ones I truly liked. Finally, Anna helped me with the checkout process and she even took the time to go check if there were any coupons/discounts on the contacts that I was about to order. Overall a very pleasant experience for a Saturday morning! Will definitely come back here every year for my exam... highly recommend it! read more

Called to ask for an urgent appt. Jackie the person that answers the phone was not even open to ask the doctor to consider an overbook given a special circumstance. She said she was not willing to even give the message to the doctor. Very very poor customer service. Will not be returning there any Moreno read more

I haven't been a customer at Pearle Vision since the 80's and since relocating to Chicago have usually gone to an independent Optometrist in my neighborhood based on price and location. After shopping around for eyewear and making an appointment at Americas Best I cancelled it due to reading that it takes 15-20 days for glasses to be manufactured. I continued to search and decided on Pearle Vision Six Corners at Klee Plaza (4017 N. Milwaukee Ave Chicago, IL, 60641) since I popped in there over the summer during the BBQ Fest. I scheduled an appointment for Saturday morning. It's a bonus that I like any reason to hit the six corners area and needed to go to Fantasy Costumes which was right up the street. I got to Pearle about 20 minutes before my 10 AM appointment and they got me in immediately. A nice young attendant took me back for a preliminary exam and then I was greeted by Optometrist Dr. Norman Blase who was very friendly, and did further tests. He took his time and I didn't feel rushed as I have with other eyeglass stores in Chicago. When we were done I had a little window of time to look over my eyewear options and was planning on the buy one get one pair free promotion. I tried on about a dozen pairs and decided on a nice Izod frame. I couldn't believe I was going with a designer known for their preppy Alligator moniker but there was no way I was going to choose a Nike pair despite how appealing they might have been. As a rule against my religion, and I'm an atheist. When I was finished browsing I was greeted by another employee Jessica who I would later learn was new but she seemed as professional as a seasoned veteran. She was very pleasant to assist me in my purchase. As we went over everything I was looking for in detail we got around to the 2 for 1 promotion and being that I was already over $200 of what I had as a budget I decided that after working up the numbers I'd be out another $200-$300 dollars so I opted against that promotion. I was still fine with the expense due to the service I had experienced. After going over everything I had wanted with a really nice pair of half frames with transition lenses and no line bifocals I was surprised that with all of the detail and my questions of how quickly I was in and out. Unfortunately since I chose half frames I wouldn't be able to have the "in an hour" turnaround and asked if there was a chance I could have them by the following Thursday as I would be going out of town. There were no guarantees and I still left very satisfied with their customer service. I hung around the neighborhood a little longer and then went home and put on a movie and my phone rang a few hours into the afternoon. It was Pearle and my glasses were done. I was amazed and thrilled at the same time. They sent them out and got them back the same day. Now they have a new loyal customer. The only downside to my experience was that when I went in the following Monday to pick them up I did not receive the complimentary cleaning cloth and non-aerosol cleaner that I have with every other purchase of eye wear since my first pair in 1977. That's a lot of eyeglasses. Other than that, I will be back to get some sturdy prescription sunglasses sometime in the near future. read more

Dr. Gutierrez is fantastic; she is very patient and knowledgeable. The staff is very friendly. They did a great job of helping me decide between a pair of comfort zone sunglasses and ones that were more trendy. I get so many compliments on them! read more

Have been going to Pearle and Dr. Blaze for nearly a decade. In fact, Pearle and Dr. Blaze have put glasses/contacts on all six members of our family. As our kids have grown, they still come back from out of state to have Dr. Blaze give eye exams. Service and staff are also outstanding and seemingly very consistent in terms of turnover and it shows. Manager Tom Barker is a delight to deal with. read more

The customer service is great. The front desk girls very courteous and always happy to help. Dr. Gutierrez is a life saver... or should I say eye saver. Had a piece of metal in my eye, called, they took me in right of way, she removed the piece of metal and rust out my eye... what can I say.. she's a professional. What I also liked about this location was that they are clean... will shortly make an appointment to update my prescription on new glasses. Thumbs up!! read more

My dad who is Spanish speaking only went in a few weeks ago with pink eye. I found it strange that they asked for a 3rd follow up so I went with him. After sitting ya down, the doctor didn't even know what he was in for that day and I told him that he wanted a 3rd follow up. He began his exam for his pink eye and then later stated that that follow up was scheduled for glasses NOT his eye. We should have been informed of that BEFORE starting a procedure that didn't have to be done. I do not recommend this location at all. read more

I highly recommend going to this office. I have never been to see an eye doctor, and the staff at this location made the entire experience pleasant. I was warmly greeted and appreciated the thoroughness the staff took with my appointment. Dr. Gutierrez was pleasant and knowledgeable. She took her time with me, and was very helpful with questions that I had. When I was picking out a pair of glasses, I appreciated how the sales girl helped by steering me in a direction that would be flattering on my face. Thank you to the staff at the Six Corner's location. read more

I've been coming to this location for many years and always get great service. Dr. Lang is great he knows his stuff, very intelligent. My favorite attendant there is Martha. She's super helpful and efficient! I try to get her whenever I go in for my annual check up. She's a true asset to that team! read more

Dr. Gutierrez was amazing! She was very professional, polite and extremely knowledgeable. She explained the change in my vision and the importance of eye care. I was a little nervous since I was a new patient but she made me feel very comfortable. The staff is pleasant as well. I highly recommend this place for any eye care needs. read more

I have had three different negative experiences with this Pearle location over the past few years. A few years ago, I had an appointment and the doctor never showed up. The staff were trying to reach him/her but could not find him. I waited for a half an hour and was told that they could not locate the doctor and that I had to reschedule. The following year, at my appointment, I had inquired about the cost of bifocal contact lenses. They were very expensive so I decided not to order them. A few weeks later I got a call that the contacts were in. I told them I had never ordered the contacts and they disputed that with me claiming that I did and that I was obligated to come in and pay for them. They finally agreed to send back the contacts after I escalated the issue and told the manager I would give them a bad review on Yelp. So, the following year, I avoided this Pearle Vision, going to the one on Lincoln and Belmont where I had no problems and everything went smoothly. Since I had a lot of Christmas shopping in Dec 2016, I decided to go this Pearle because it was conveniently close to Sears. I had meant to take a copy of my contact RX from the previous year but I forgot it. When I got there for my appointment I asked them if they could pull up my RX from the other Pearle and they said that they were not able to. They did not make an effort to contact the other Pearle by phone. After my exam I asked for copies of my RX and was told that they would be given to me when I pick up my contacts. When my contacts came I could not see out of them. They were the wrong prescription. When I got copies of my RX I immediately saw that the contact RX was incorrect. Since then they corrected the problem. I don't plan on coming back to this Pearle Vision location. What should be a simple appointment always seems to turn out to be quite complicated at this location. My next appointment will be at the Pearle Vision on Lincoln and Belmont. read more

I haven't been here in 3 year so it was long over due! When I came in all associates were helping customers. I was greeted politely and was told I'd be helped next. The lady who greeted me finished up with her customer and was heading towards me. As I was going to being to talk to her she was cut off by another customer and instead of telling them to wait a few minutes she completely snubbed me and went with the other customer! It was pretty rude since she didn't even bother to acknowledge me after! If she would've just said sorry or I'll be right with you again I totally would've understood! Luckily Jessica another associate had just barely finished with her customer and was more than willing to help me and I'm glad she did because I completely fell in love with her Prada Frames. Unfortunately they no longer had them on display/in store to try on BUT Jessica was kind enough to let me try hers on! Her compliments on how the frame looked on me and her willingness to help sold me on the pair! She placed my order for the glasses and I was out of there in 30-40 minutes! Thank you Jessica for all your help! You definitely redeemed your coworkers rudeness. read more

This place was very frustrating. Had to come in 4 times (literally) to get contacts. They tried funneling me to their brand, rather than the brand that I've happily used for a decade. Felt very much like a business (and a sleesy one at that) and not a doctor's office. read more

don't do it. (i am surprised the previous reviews are all positive.) i really wanted to like this place. but poor customer service and long wait (even with an appointment). prices are nowhere near what i would consider a good deal. on top of it all, i witnessed a manager yelling at one of his employees. i saw dr. tanaka during my visit. she was fine, but was extremely impersonal. i had been going to america's best all my life prior to trying out pearle vision, and my experiences with the doctors there were far better. i'm disappointed since this location is so convenient for me, but it looks like i'm in the market for a new eye doctor. read more

Was not impressed at all waited like 30 min ppl not very polite asked if I had appointment said no so told me they couldn't see me ready to leave and receptionist ask hay! You have insurance I said yes and smile and said I think we could fit you in not cool said I'll come back tomorrow. NOT!!!! read more

I couldn't even see a doctor here - because even though I called the day before and scheduled an appointment just fine and told them I needed to find my insurance card for them, they told me they would need some sort of ID number on the card, or a physical insurance card, which my provider did not give me. I came in explaining to the lady i did not have an actual insurance card, and I have been to the Pearle Vision on Harlem many times, and if she could just call them and find my information. She didn't even try to - she just kept repeating herself that they were not "affiliated" with the other location - you're the same company?? I don't understand. I got upset and just left after she asked me if i wanted to pay for my appointment out of pocket. No, lady, I have insurance. You just won't even spend a few minutes out of your morning, where there are NO other patients or customers in the store, to look up my name and birthday or call the other store to prove I've been there. Ridiculously lousy customer service - I'd get written up by my manager if they saw me behaving like this at my job. read more

I went in for an eye exam and contacts in November, made an apppointment ahead of time and still waited fpor over an hour to be seen. We got to February of the following year, 3 optometrists and each one would give me a different prescription and brand. None of them could get the prescription right, needless to say that the trial contacts had to be ordered and they would only allow me to try AND order the brand they wanted not my usual brand. I never went back. read more

I had a great experience at this Pearl Vision location. I saw Dr. Gutierrez who was very professional and made me feel very comfortable with her easy going demeanor. Everybody is very friendly which makes the whole process much easier. When there was an issue with my contact lens prescription, it was quickly resolved to my satisfaction. For top notch customer service, I give this location 5 stars. I would recommend this place without hesitation, specifically Dr. Gutierrez. read more

Very professional staff, they treat customers with respect and patience. Optometrists is amazing.

The prices were great, we had fast friendly service by Diane. She gave very clear information, ended up paying for two pairs of glasses ray bans for my husband and Eddie bower for myself. Today is Wednesday and my glasses will be ready on saturday!!! Plus they have parking in the rear. I have no complaints!!! read more

Every single person in there was friendly and knowledgable. Very short wait for the doctor who took a lot of time to explain things to me. Optician took a lot of time helping me choose frames. Politely ignored my misbehaving kids. read more

Loved that I got in the same day!!!! As a mom of boys, one broke the others glasses and needed to get in ASAP. I was seen and out within 1 hour and half.....We do have great insurance and it covered a lot, they have such good price range my kid got to pick what he liked and didn't have to settle for an off brand. The staff was very helpful and out provider was great! We will be coming back every year for sure!!!! read more

Our family has worked with Pearle Vision at Six Corners - glasses, contacts & eye exams - for about 20 years.When I phoned today explaining a possible emergency, the people I spoke with said NO I could not see my doctor (who, they said, was there). They offered appointments next week. No questions about the condition, no offer to put the doctor on the phone. Just "NO - have a nice day". I take that as advice to find a real eye professional! read more

A little gem. This place ought to be jammed 24/7. Sherry, Tom, and all the opticians are amazingly learned and sharing. Good people. And it's just off Six Corners, open late. Couldn't be more convenient. read more

This is my first time at this Pearl Vision Center. I had a great experience!!! My husband also had a great experience. The Asst-Anna who works in front was very warm, professional and honest with styles which looks good on my face, which I really appreciate. I also saw Dr. Lara Gutierrez O.D. who was Great!!! She was so professional, accommodating, warm and had a friendly personality. She was also very thorough. I would highly recommend this Pearle Vision Center. read more

I have never been so happy with an eye doctor's branch or office until I recently visited with my children this Pearle Vision. The service, attention and professionalism completely shocked us. From Dr. Lang who took care of my son's eye medical condition to Martha who helped me picked my new glasses and very honestly told me yes or no to the various styles I tried, have me convinced that some people still care for their customers. My son who was diagnosed before with having kerocetonis, doesn't have it at all, he does have a very bad case of astigmatism and has to wear hard contacts. Dr. Lang explained every detail of my son's condition. I also never was advised by the other places we went to before that his condition is covered completely by my insurance, including his contacts which I had to pay full price for (and they are very expensive). My kids and I have found our place. Thank you Pearle Vision for making this a completely care free experience. We'll see you next year. Patricia A. read more

Somehow my review of this place has been hidden under carpet by Yelp. Who knows why? Because it was critical?... I guess Yelp knows better... Anyway... I'm really thankful to Pearl! I went to nearby Sears Optical and met dr Miklos Balogh there. He discovered serious problem and point me to the best Eye Institute in Chicago. I'm hoping they will be able to correct my vision... I'm just terrified what could happen if I will stay at Pearle... read more