I was reading reviews from other folks after I ordered and sat down. The average of 3 stars is not very encouraging, but my pizza - half and half, with spicy pulled pork and scallion, and the other half, sausage and vadalia onions, were awesome! The pizza was a total package - great thin crust, great cheese, and the just the right portion of the toppings. I opted for unlimited fountain soda for $3 each person. The whole large 16" pizza plus the drinks were $30. These days, I think it is a pretty good deal. The service was prompt and friendly. The location is hard to miss, and easy to access from the street. Hard to find parking though. Pretty casual and easy place to have lunch, like any pizza shop. read more

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Grabbed a quick slice, reheated to perfect temp. Nice and thin, great pizza. Will definitely be back! read more

OTTO - Summer seasonal slice - Pizza Near Me - Arlington, Massachusetts

I ordered lunch from Otto via a catering app. Although the pizza looked delicious I went with a salad, which was an average salad. The portion was mediocre. The chicken was bland and cold, but the actual greens and toppings were good. I have been inside Otto and can say it's modern and casual inside. I would eat from Otto again. read more

OTTO - Greek salad with chicken - Pizza Near Me - Arlington, Massachusetts

Really enjoy their pizza but ordering for delivery can be a disaster. In fact I'm currently into hour 2 of waiting for an order that was estimated to arrive an hour ago. Since they aren't picking up the phone, we ordered from Domino's. We'll see which pizza shows up first. Edit: They finally picked up the phone, said they'd gotten a lot of orders all at once but our delivery was close, that "Don't worry, it will be nice and hot." It arrived cold. It's in the oven now being reheated. Boo. read more

Pizza order filled earlier than we expected. Pizza was mediocre and pricy. Will probably not return.

Really delicious pizza. The slices are gigantic. The seating area is small however most people do take out.

guy there is a joke trying to sell pizza thats 2 hours old when there was a fresh one in the window he refused to give me a slice out of the fresh pie read more

This pizza was so good it's unbelievable. I truly haven't had a better slice of pizza In Boston or at any other Otto location. My mind is blown, my insides are screaming but in a good way. My insides want another slice of this pizza pie. The tap water is great too. Great ambiance, nice spot for a first date. 10/10 read more

OTTO - THIS PIZZA WAS SO GOOD!!! EVERYONE WAS SO FRUENDLY AND HELPFUL!!!! Great pre-Wicked movie snack. Very good meat and cheese , nice men. - Pizza Near Me - Arlington, Massachusetts

I cannot give it less so I will go with the one star. I ordered a small cheese pizza from Otto in Andover through Grub Hub The pizza was ice cold. It was not delivered in the pizza special package that keeps it warm.I paid over $25 including tip, tax, etc. I could not even eat it.... I called the restaurant to let them know. They said that they cannot do anything because it was through Grubhub. Really???? so doesn't the driver get the pizza from the restaurant???? I then called GrubHub and they offered me a $5 credit to my account..... This is insulting and unacceptable. I could not order directly from the restaurant, so I had not choice. A $25 small pizza should not be a disappointment. Both Otto in Andover and GrubHub should be ashamed of themselves. I will cancel my GrubHub account. read more

I've been a fan of OTTO Pizza ever since I lived in Maine for a few years. The unique flavors and thin crust make their pizzas delicious yet not overkill. It's one of those places where you can feel like you're indulging a without the dreaded overeating stomach ache. I don't delivery from OTTO for the first time since moving to Medford from their Arlington location. Reasonably priced for sure even with the delivery charge through the third part site. The standard cheese was just that -- hot, not too saucy and wonderful in every bite. Unfortunately, the pulled pork and mango pizza was a bit of a miss. I had ordered this pie thinking it was a unique riff off of a controversial favorite (Hawaiian Pizza) and was sad to see virtually NO pulled pork when it arrived. It ended up being a cheese pizza with mango slices all over it. Don't get me wrong, it still tasted alright but I found myself wishing it had been delivered complete. Nevertheless, I still love their pizzas and will for sure be giving this place another shot. * * * *UPDATE: a representative from their team reached out via Yelp and expressed a sincere apology and commitment to doing better. I was even mailed a gift card! Like I said, OTTO is delicious and I'm sure it was just a lapse in production. read more

OTTO - No pulled pork :( - Pizza Near Me - Arlington, Massachusetts

Potato and bacon pizza. Spicy pulled pork pizza. Both were great. The crust was good. Not great. Toppings were good. Both small size pizzas were enough for 1 person. The only issue was delivery. Driver left order in vestibule of shared building on top of someone else's 'stuff'. This after speaking to the driver and letting him know I was coming right down. Building access instructions were entered when order was made. read more

OTTO - Spicy pulled pork - Pizza Near Me - Arlington, Massachusetts

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I do love the pizza, albeit a bit pricey but it is the best around here. Still nothing like the stuff I grew up on in NJ,NYC, and CT. Don't know what the deal is with sausage as a topping but I ordered one recently which had barely any sausage. Last night I decided to splurge for extra sausage and in the end it was pretty much what I would call a normal amount. For 3 plus dollars extra, I felt ripped off. read more

OTTO - Pizza Near Me - Arlington, Massachusetts

When I'm in the mood for pizza Otto never disappoints. I've been to several of their locations but most recently their East Arlington one and their Neapolitan style hits the spot without making me feel overstuffed or under satisfied. I also tried their Tiramisu and was pleasantly surprised with it, considering it came in a small plastic container and looked a little questionable. (The powdered cocoa made things a little messy). But taste wise was a solid 8.6/10 read more

We have been going to Otto in Arlington occasionally. We like the pizza very much. Have mostly gotten pick-up which is very convenient. We are a tiny bit closer to the Harvard Sq Otto, but this one is easier. The pizza is always excellent, albeit usually a bit to salty for our taste. When we have eaten there, the staff has been very friendly and helpful. read more

Just paid $30 for a pizza I can't eat. Ordered a 12 inch gluten free pizza. Went to pick it up and even asked if it was gluten free. Walked back home, only to find a regular 16 inch pizza in the box. Called but no one answered as they officially closed 4 minutes earlier. LAME. Haven't ordered from them since they messed up an order last year. read more

Food is great. A few good bartenders. Some should realize social conversation not appropriate for bar to hear but otherwise they are awesome read more

My favorite pizza in the area. I have been a fan for a long time and OTTO needed a review. The unique take on the regular cheese pizza is great but the best pie is the mashed potato bacon scallion. Trust me. More expensive than your average pizza because it is way better than your average pizza. Salads, they're good. Breadsticks, they're great. read more

What did you order today? "A larger bacon scallion and mash potato with Chicken and pineapple instead of bacon." Please share any other feedback, comments, or concerns so that we can improve your visit next time! "Keep improving the app - is still a bit slow and cannot use everything like discounts." read more

Typically a really good chain, this spot however is more iffy. Pizza quality has been fine, but the customer service is lacking and a bit rude. read more

Otto pizza is delicious. Crust has to be the best I have ever had. The 4 cheese pizza is a work of art. But here is the BUT. The delivery is a nightmare. If you try it on any app or their own app most likely they will tell you the place is closed. I thought it was just the volume of pizza they must be doing until I showed up to pick up last night. It's chaos in that place. Disorganized, staff aggregated. This is also our third attempt at the sausage and onion pizza. At $25ish bucks for a pizza pit a whole sausage at the very least on it. We counted. 4 pieces. read more

Terrific pizza when you're looking for something other than the traditional sauce & cheese pie. The crust is thin and crisp. The toppings are varied & thoughtfully combined. read more

Surprised that this place has such a low rating. I have only gotten take-out from here once, but I had a good experience. My boyfriend and I decided to try the eggplant, basil, and ricotta pizza & the pulled pork with scallions pizza. Both were amazing! The crust is super thin, although I still found it to hold the pizza fairly well. The eggplant, basil & ricotta was fragrant and tasty. I love this combination in a pizza. The pulled pork and scallions pizza was pretty good, although it wasn't my favorite. Interesting combination though. It also makes me happy that the pizza isn't super greasy either! We ordered both pizzas in the Small size, which should be decent enough to fill anyone up if you're eating by yourself. It costs about $13/pizza, which is a little expensive, but worth it IMO. Overall, I would definitely recommend OTTO. Great portions and tasty toppings. read more

We love Otto! It's the only pizza place my girlfriend will go to because no other place has such high quality toppings and ingredients. It's the best pizza place in the Boston area. read more

Drove from Everett to get the short rib and potato pizza. Get home to find it had red sauce on it and the short rib was dry and oddly flavored. Sucks, because I've always had great experiences with the Boston location. read more

To whom it may concern, I went to Otto on 202 Massachusetts Avenue on Saturday, November 23 at approximately 9:25PM. As soon as I entered the pizzeria, I was asked if I was here to pick-up an order. I responded saying that I am here to order in the store. The customer service was terrible. I was rushed to make an order and got my pizza heated up for 10 seconds. I requested to have it to stay. However, the cashier rudely said that all the tables were cleaned and was currently not seating any customers, because they were closing. Upon opening the pizza box, I was surprised to see the slices carelessly thrown in. To top off the horrible experience at Otto, the pizza was THE WORST I have ever had. There was barely any tomato sauce and the dough was spread out so thinly that the light was able to shine through it. I was basically eating a cold cheese flatbread. I am extremely disappointed, not to mention how incredibly expensive it was for the quality and service that was provided. I have attached pictures of the slices as proof of how poor the quality was. I hope that you will take my complaint seriously. Thank you, Lawrence read more

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We walked in. The employee was on the phone. No eye contact, no recognition that we were there. We didn't know what to do so we sat at a table. Waited for 5 mins. Nothing happened. Walked back to the counter but another customer was there. When told that we had entered the restaurant first, the employee said he was on the phone taking a big order and that's why he didn't pay attention. He could have made eye contact and acknowledged customers. But no. His excuse: a big catering order. Hello! Multitasking!! Not asking much here: just acknowledgement. So he served the person who arrived after we did. Not sure why, but perhaps a hairy young man ranks higher than two women. Eventually, we were allowed to order. My friend got a slice. I ordered a pizza. Employee said mine would take 15-20 minutes and handed my friend a tepid slice. We sat down. I cleaned the debris from the table and noticed some congealed tomato stuck on the surface. I couldn't scrub it off with a napkin. Finally, my pizza was ready. (Went back to the counter.) It came in a box. I had to ask for utensils. I was given plastic utensils that melted when I tried to cut my pizza. Had to go back to the counter for sturdier utensils - which they had. Why didn't I get those in the first place? A simple pizza generated a lot of garbage: the box, the paper plates, two sets of plastic utensils, plastic cups for water - REALLY? No recognition of us as customers, tables dirty, we cleaned up our dishes - please tell me WHY-OH-WHY is there a space for tips on the receipt? What are customers supposed to be tipping for? Being ignored? Having to eat at unhygienic tables? Do tell! read more

Based on Eric's exceptional customer service, I'm raising my review to a 5. I understand that the pizza I got was probably a one off. I really appreciate that the company tried to make it right and they did. They've gained a customer back. read more

Pizzas were delicious - if I'm going to eat pizza this is the place to get it! So many options and toppings. The best is that you can do half a pizza without cheese for those that have dairy issues. Everyone is happy!!!! read more

What did you order today? "3 small pizzas" Please share any other feedback, comments, or concerns so that we can improve your visit next time! "We previously used to order but then stopped and now have returned. We are very pleased as seems the dough texture and lightness of ingredients have changed and we enjoy the pizza much more!! Not as "heavy" as before (pre pandemic) so we will be ordering more frequently now!! I am happy we tried again as very pleased to be returning customer" read more

I'm all about that Butternut Squash Pizza, so much yumminess in each bite. I usually grab pizza to go from the Harvard Square location but sitting down and savoring it while it's warm and oozing is so much better. The boo and I stopped by for a quick dinner before heading to the movies. It was pretty crowded so we had to awkwardly hover around the tables, but we eventually got a spot and the staff brought over our pizza along with one of the boxed Caesar salads. The salad was what you would expect out of something that sits in a fridge, but we wanted some nutritionally-void greens. The pizza was so wonderful, loved all the soft squash and the boo gobbled up the ample amount of fontina cheese. Would definitely come back the next time we want some pre-move pizza. read more

OTTO - Butternut Squash Pizza - Pizza Near Me - Arlington, Massachusetts

I ordered a cheese pizza which is pretty basic and it was not good. The sauce was thick and placed on the pizza very sloppy. The flavor was very bland , crust was burnt and the cheese kept sliding off the slice from the excess amount of sauce . A waste of my money . read more

Our favourite is the mashed potato, bacon and scallion. This is our go to pizza spot, not too greasy and great flavour and texture. The staff in Arlington are always welcoming and friendly. read more

I saw the Otto pizza boxes in my neighbors recycling bin and thought I need to try them. I got the hot honey, cup pepperoni and goat cheese last week and it was great. So this week we got a large cheese and my wife also got a Cobb salad. We both loved the pizza. I don't usually like chunky tomato sauce and while this wasn't chunky, it wasn't completely smooth, but the taste of the tomatoes was great. We will definitely be ordering from them again. read more

More expensive than most pizza in the area, and worse quality than some of the cheaper competition. They have some more unique toppings than typical places if thats your thing. read more

This particular location struggles hard with getting take-out orders correct (last night I was sent the wrong pizza and the wrong salad), but I've never had a problem at other locations after many years of ordering so I still love them as a brand! read more

Too often times I've found Yelp to be that place where everyone with even the slightest, ridiculous grievance comes to vent their frustrations. I on the other hand have come to praise a, new to our area, local pizzaria. Otto Pizzaria here in Exeter, NH has been a very welcome addition. I've been there on numerous occasions (I would never leave a business review after only one visit) and have thoroughly enjoyed their pizzas. Take out orders are always hot and ready when they say they will be ready. The ingredients used appear to be of very high quality which lends itself to a very tasty pizza and I find the staff to be both helpful and courteous. The venue is clean, centrally located and has lovely views of the Exeter River. If you like artisanal pizzas give Otto a try. They also have your traditional pepperoni and such but why not try something more interesting? read more

They overcooked every single pizza we ordered for pick up. And the very last one was burned. Never encountered this problem in the Brookline location. read more

OTTO - Burned pizza. - Pizza Near Me - Arlington, Massachusetts

My toddler loves pizza and we brought her here last evening. We asked what vegetarian slices they had available. The person at the register said they had cheese. I ordered 2 cheese slices and were starting to get seated. they then checked and said they only had one slice of cheese and that we had to wait 10 min. So we waited. 10 min later, they brought out 2 cheese slices, one that was lying around - had literally a layer of cheese (read inedible) and a new fresh slice. I did not want to give my toddler a super hot slice. but that older cheese slice- no one should be buying that- let alone being charged for it. My kid did not even eat it. she picked all the cheese apart and nibbled on the crust. I am sorry - but this is not what i expected at Otto . Disappointed- because we have made so many orders from this place. but will not anymore. So i will not be going back. read more

Would like to actually have the pizza. Incredibly poor ordering system: kept changing delivery time with no resolution. Went with another option. I would suggest a 3rd party for delivery (i.e. Uber eats, grubhub) read more

After moving to North Cambridge in November, we've been on the search for some good pizza. Happy to say that Otto has been our #1 choice so far. Their Chicken Basil pizza & Sausage Onion pizza are absolutely the best! Also love the delivery option which has consistently worked smooth! read more