The drop offs are smooth. My concerns were addressed ,and my dog has doggie friends. My anxiety has calmed knowing he is safe, and looked out for. I am learning how to separate in the calmest way now. read more

Our Dog House - BART - Pet Groomers Near Me - Ventura, California

I can't say enough good things about Our Dog House. I've been taking Rascal here for day care for several months (with occasional overnight boarding). Every time I drop him off, I feel so confident that he will be well looked after while having loads of fun. Every member of the support staff is helpful, friendly, and accommodating. I love watching how excited Rascal is to see each of them! The staff is also extremely communicative and easy to get ahold of with their texting system. Sadly Rascal and I are moving out of town but I would recommend this facility to anyone. Rest assured your doggie will be happy, healthy, and safe. read more

We've used them several times since moving to the area and it's been nice to trust the experience for our two dogs. They are caring, prompt on communication's & appreciate the standard they set. read more

Place can be fine. Manager very unprofessional. One attendant was kind.She mentioned my bigger dog wanted to play but other dogs would not play. And he was sad. read more

Im writhing this review solely on how my dog treated me (picture included) after not being able to attend daycare due to my neglect of realizing I hadn't updated his shots. Hubert has been going off and on for about 6 months and has fallen in love with coming there and not being able to go clearly shows disappointment! He knows before we leave that if I say "puppy daycare" he's going to his favorite place and loves the staff that greet him with so much excitement. I'd highly recommend them to those looking for a welcoming place and a tired pup at the end of the day. read more

Our Dog House - The day I forgot Hubert's shots expired and he had to leave with no play. - Pet Groomers Near Me - Ventura, California

I move frequently for work, so my dog has attended his fair share of daycares and Our Dog House has been by far his favorite. As soon as we pull on the street he starts crying out of excitement and loves everyone who works there. The best is as soon as we round the corner when leaving he is already fast asleep. I board him frequently for overnight stays as well and could not recommend a better place for your pet. read more

Our Dog House - Pet Groomers Near Me - Ventura, California

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Our dog Milo loves Our Dog House (Ventura location). We have a very rambunctious & hyperactive Belgian malinois/dutch shepherd mix who benefits a lot from the engagement and exercise he gets there when my wife and I have long days at work. He always comes back clean, happy, and tired from playing with his doggo friends ! I'm grateful to ODH bc I know he can be a handful. They communicate well regarding overnights and drop offs, are reasonably priced, and I'm just happy that our dog LOVES it ! read more

I am beyond happy with Our Dog House and all of the amazing staff that take care of my sweet Winnie! My Winnie LOVES coming here. I repeat - LOVES!!!!! She knows we are almost there when we are at a certain stop near the building, and she starts getting so excited! Every single person I have talked to has been friendly, knowledgeable, they listen if I have any concerns (she ate jeans. JEANS, so I asked if they could just keep an eye on her) and will let me know if they notice anything different in her demeanor. She isn't just a "dog we are watching" to them, they care about all of the dogs and its very evident when you watch them interacting with the dogs. She always has to say one final goodbye to whoever is up front that day with tons of kisses and a whole lot of loves - and that lets me know that she loves the people that are taking care of her! ***She also needs to make the rounds and jump "on" of any pawrents that are there to say hi, so if anyone has been jumped on by her, I'm so sorry! Lol*** I love that on holidays, birthdays, etc.. they do "photoshoots" (I attached some!) for the pawrents and oh my goodness they are amazing. They have a "Dog of the Week" which is so fun, it feels like you're getting to know the dogs that your own dog is playing with everyday! Every single dog that goes here is stinkin adorable and the pictures they take make it clear how happy all these dogs are coming to Our Dog House! Thank you, Alex, Shelby, Jasmine, Jill, (and I feel so horrible for not knowing the names of everyone that works there) for taking such good care of my Winnie girl!! Everyone I have talked to has been so great and Winnie is so excited to see each and every one of them! If you are looking for a daycare, Our Dog House is a great choice and I would recommend to anyone! read more

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We love Our Dog House! Our dog loves to go and they know her by name. We are so happy we found this place!

There has been a change here in the last year or so. I haven't really been able to put my finger on it but I no longer feel comfortable leaving my dog here for day care/boarding. My dog used to like coming here, and would play and play and play. Last few times it just hasn't felt right. From them telling me she was all alone in a kennel to them telling me I needed to bring CBD and a prescribed sedative for her boarding date. I had asked them every time I picked her up before that how she was doing? Was she ok? They told me everything was good and she did fine. I replied to their email and still never got a response. It just doesn't feel like the same place and I no longer trust them with my dog. read more

whereas the staff that worked with me and my dog were wonderful "Shelby" the "district manager" Samantha Barron on the other hand is extremely unprofessional. I had a bad experience at their sister location - with a different name - I decided to try Our Dog House, unbeknownst to me has the same owner - why a different business name I don't know. After my dog had several positive stays at Our Dog House Samantha choose to write a 2 page letter, spelling errors and all, recapping the experience I had at their sister location - then cowardly had her staff hand me the letter. I would say "poor" management choice - perhaps mail the letter or send via e-mail rather than have the staff hand over the cheesy letter. Better doggy day care in the area to select from. read more

They boarded my dog for a week while I was traveling. Easy process, nice people. Hard to get by phone but responsive by text. They were good about periodically sending pics to confirm that my dog was doing well. Would use again and have recommended to others. read more

DISGUSTED!! I took my dog for a couple of days last week for boarding. When i picked her up, she was limping and the woman on the front office said she might have "slept wrong". A couple of days later and a visit to the vet, it turns out that she has a dislocated knee and will need surgery. This was my first time leaving my dog anywhere and im devastated. Im so disgusted by this place. Do not take your pets there! and if you already do, find another place. I been calling to get an explanation, but no answer. read more

We are very very happy to find such a wonderful doggy daycare in Ventura. Our year and a half old dog loves going there for a half day which is quite a good deal. She comes back exhausted and happy. The staff is really courteous professional and focused on keeping the dogs happy. We can even follow them on Instagram and see our dog throughout the day here's one of the pictures they posted last time she was there. read more

Our Dog House - Our dog patches loves going to Doghouse!! - Pet Groomers Near Me - Ventura, California

Our Dog House has been a great place to drop off my standard poodle for day care and boarding. I never worry when I leave because the staff take such good care of her and she is definitely a hand full! Her health and safety always come first. read more

Our Dog House - Pet Groomers Near Me - Ventura, California

The staff there is actually pretty great. However, there was a recent outbreak of kennel cough and notification was not given to customers to prevent the spread. Signs were posted outside after several dogs were infected. Customers were told as they brought their dogs in. Several of us who are not daily customers were not aware of the outbreak. Last minute notification, some were forced to leave our pets to be exposed. When I called to ask why email notification did not occur, staff was very confrontational and argumentative stating "you can get kennel cough anywhere." She was very rude. I can' t imagine how she treated our pets. The manager "Alex" was very nice and professional. I hope they develop better communication for customers. read more

After trying a couple other day cares for my puppy I'm so happy I found Our Dog House. My dog LOVES it there and nearly rips my arm off to get inside every time I drop him off. I also love how everyone that works there really seems to love what they do. They make a point to get to know all of the dogs and make it a very personal experience for you and your dog. I can't recommend enough! read more

Our 5yr old Chocolate Darwin has been a part of the Our Dog House gang since he was young. Sam and the crew at ODH are his second home which makes things so much easier since he has separation anxiety. The staff love him as much as we do, and I know that because he practically jumps out of the car trying to get inside every time we pull up. They are great about reminding us to update vaccines and give us a heads up when kennel cough season hits. Love this place. read more

Nice and large doggy hotel, our little sniffer likes playing with the other dogs and seems happy to go to the kennel. She is very happy if she gets her play time with someone or other dogs. On short two day stays she has been pretty energetic when we got her back so I wasn't sure if she got out for long or at all. The staff is nice and let's us know how our pooch has been. They also have play days available as well. We have let our dog stay at Our Dog House for short and long durations. When you call the staff may not pick up so it is best to leave a message and someone will call you back. read more

This is an absolutely wonderful place to take your dog for daycare or boarding. The staff is incredibly caring and our Gracie LOVES going there and adores the whole staff. You can leave your dog there for a day or a week or more with full confidence that they will be very happy and well cared for. read more

I wish they didn't require more vaccines than needed. My dog gets an annual bordertella vaccine and they need her to have two of these a year instead of one. My vet and I don't think this is very rational because her vaccine lasts for a whole year. But I love the staff and it's very clean. read more

Our dog Stella loves OUR DOG HOUSE and so do we. Best grooming since we moved here 4 years ago. Staff is wonderful as well!! Having piece of mind your dog is in great hands is priceless. This dog gets more excited to go to daycare than anything I've ever seen. read more

This place is great. They give a free four hour assessment to see how your dog interacts and behaves. My dog must have gotten nervous (he's never away from me) so he had potty issues. They were kind enough to call and let me know and they gave him some food to assist him. They also gave him a second bath because of it. I will use them every time I need to leave town. Wonderful place. read more

Shout out to the awesome staff at Our Dog House for another year of great care for my pooch. I appreciate how they take care to recognize and adapt to the changing needs of my dog and are prompt to let me know of any problems at a visit. Very clean and professional. This is my dog's ma favorite place to be. read more

Can't thank Sam and the crew at ODH for all of the love, attention and patience they lavish on my fur baby Lucy. Over the past 4 months she has had to spend at least 3 days a week in daycare where she had a blast. She will never forgive my assistant for coming back from leave! Whether you are just doing daycare or longer term boarding, you couldn't make a better choice! 5 stars across the board for these pet enthusiasts! read more

Excellent!!! Our Australian Shepard has been going since March 2021 and loves it!! Her favorite and most responsive command is "DC" (daycare). It's her second home. Sam, Alex, Shelby, Jasmine, and Jasmine are professional and caring. They're supportive of all the dogs personalities and quirks. Their team works great together to ensure the safety, exercise, interaction, and wellbeing of each pup. We all enjoy a trip to Our Dog House. They're apart of our family journey - supporting us in caring for Lita and have cared for her when we couldn't - during the birth of our son and those challenging and precious several first months. They are reliable, responsive, and so caring! Thank you all! read more

We brought our dogs here a few times now. Last time we were charged $100 this time we were charged $130! There's no sign telling you what the charges are. We didn't request any extras... To top it off, we picked up the dogs... The haircuts were good, but one my boyfriend had to trim more around the face of our little one and my Wheaton mix came out looking very nice, but we found a sticky clump in the hair on his ear next to his face. We tried to calm it out And then wash it out and finally tried some Gooby gone. He was wincing so we just left it alone. Later we found it was dried blood and had gotten clipped... And not in a good way. Now I understand dogs can sometimes move quickly and they might get clipped and bleed... But isn't there some responsibility to tell the owner what happened? Let us know so we can be gentle with him and not do what we did? More like a cover-up... And that to me as inexcusable. We will not be back. Maybe I'm older, but I would think that honesty and Honor still mean something to me. Sad day all around read more

Our Dog House is amazing! I have been dog sitting my sister's 16 year old Lhasa Apso for over two months. When I had to go out of town I had her stay there. The asked for one vaccination to be within 6 months where most all places ask for a year. I thought better to be safe than sorry! I had her revaccinated and the Veterinarian said it was a good thing because older and younger dogs are very susceptible to getting diseases. My sister's dog was treated beautifully! I just too my sister's dog in to be groomed. All I can say is WOW! This dog looks beautiful and is so happy! I highly recommend them to anyone with a doggy fur baby!! read more

Our Dog House - Pet Groomers Near Me - Ventura, California

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I have lived in Ventura over 30 years. I was recommended to this place by my vet. I have given them all the papers so he can be evaluated by them. I currently use Send Rover on Over. This business has been very rude to me several times. All I wanted was the evaluation. Today was the final straw. They do not return calls or treat you with courtesy when you show up. I have had given them all the paperwork they asked for along with a health certificate from my vet. Still no luck. I hope they treat the animals better. For now I will not be using this facility. I called the company to explain I would be writing this compliant. Send Rover on Over is more professional and friendly. I was looking for a back up. Guess it was not meant to be. Buyer beware. Robin Lerner. read more

My dogs loves this place... the staff are amazing, understanding and have patience with our dogs. Drop off for doggie day care is easy. My dogs spent 10 nights, and they kept us informed on our vacation. The staff deserves 5 stars plus... read more

AMAZING! Very nice people who take excellent care of their guests!

I drove all the way from Valencia to Ventura early, to get a VERY bad attitude towards my poor very sweet dog. Complete waste of time! I wasn't told to bring her vaccination records on the phone for a temperament evaluation, otherwise I would have! I did bring all the other paper work. This snotty young woman at the front desk went to the back to "talk to the manager". Then she came out and announced that they suddenly only accept dogs to the age of 13. It was made very clear to me on the phone that they would take a 14 year old small dog who only takes one medication! They clearly have ZERO integrity. I do NOT recommend boarding your dog here!!! I thank them for forcing me to find a MUCH better and HONEST boarding accommodation for my sweet Coton De Tulear! Disgusting way to treat potential clients! read more

They took us last minute when a plan to have my friend watch our pup fell through. We dropped him off late Thursday and picked him up Monday after work. They have a great "extended stay" rate, their staff is fantastic and the place is spacious and clean! We will definitely be returning! Finn was so happy and relaxed- my mind was at ease while we were away and it was honestly a great feeling. read more

Our little boy Pablo frequently attends daycare and even enjoys a s'paw' day every few months. The staff at the daycare are terrific always taking exceptional care of our little guy. Earlier this week he had his pedicure/manicure shampoo and haircut. Pablo emerged this time looking soooooo good! We didn't think he could come out any better, but boy oh boy, he did. The groomer did a fantastic job on him. His cut is perfect. Thank you all for taking such good care of our boy, Pablo. read more

I love this place! They love the dogs and give them good attention. I board here for trips and my dog loves to play with the other dogs. They keep us up to date with health and vaccine recommendations. I highly recommend it. read more

This is a fantastic service. The staff is friendly and very customer service oriented. I have no reservations taking my best friend to be placed in their hands. Never had a problem read more

Our Dog House - This is how he looks after half a day. Worn out by being with friends - Pet Groomers Near Me - Ventura, California

We boarded our 9 month old yellow Labrador for three nights. She came home clean, happy, and very tired. We haven't boarded our dogs for many years because our last dog was injured at another facility. Our Dog House treated Scout very well! read more

Our Dog House - Our happy, tired girl after her stay at Our Dog House. Two thumbs up - Pet Groomers Near Me - Ventura, California

Best dog boarding around. Super clean, new, great employees and owner. I drive 40 minutes out of my way to bring my dog here. Dogs play during the day and can be boarded at night. The place is huge! Won't take my dog anywhere else. read more

Where to start....my dog LOVES this place! Whether it's for a few hours of socializing with his doggy friends or staying a few nights for boarding, he is happy when we drop him off and happy when we pick him up. And the new groomer Sierah is AMAZING!! Not only does she do an incredible job (my dog gets a mohawk!!) but she cares for the dogs she works with and gives them so much love. She is a great addition to the already incredible ODH team. read more

I tried calling this place everyday for seven days straight, but no one ever answered or responded to voicemail. Thank goodness my pup did not end up going here. In the event of an emergency, how would Our Dog House reach me if they don't use phones? read more