my cats paw was swollen so I call Northeast Veterinary Hospital. they were able to fit me in so I…read moreput my sick crying cat in his carrier and got him over to the Northeast Veterinary Hospital in Peabody. I got there and no one could find his appointment on the calendar. I pushed and described the woman I spoke to who booked the appointment. they located the appointment but the woman booked in 3 days in the past. so the staff told me to go home and that they would try to see him a couple hours later. the cat was crying and stressed from the ride over. How cruel. no one seemed to care about his health or well being. I came back and was squeezed into see Dr Steve logsdon. I warned him that my cat bites when stressed and that he should wear gloves. But no he didn't listen and my cat nipped him in the finger. Nothing serious but the dramatic performance put on by the "doctor" should have earned him an oscar. My poor cat was breathing seriously and was told he could go into a seizure.the cat was fine when I brought him to the hospital the first time but the stress from the staff making him leave and come back hours later was too much for him. My cat was 19. Well the doctor told me that I was causing him stress by trying to comfort him. Doc never apologized for mixing up his appointment and having to bring a sick cat back home then back again. Never apologized just blamed me for trying to comfort the cat. He yelled at my sick cat for nipping his finger. Then made us sign paperwork that he got bit. This doctor was over the top. Why wasn't he wearing gloves like most other vets? I told him to wear gloves. Then he told me that my cat needed to be put down. This made no sense to me. The cat was stressed from the doctor mishandling him and from being sent home twice. He then put him down. Instead of allowing us to cry etc he scurried us out into the waiting room with an empty cat carrier to pay for the miservices his office caused My husband and I were unconsolable. They made us wait in a line to pay up instead of having the decency to pay in private. Many other pet owners in the waiting room told us they were disgusted at how we were treated. Their normal process is to pay in private and to leave our s back door. Thank you for screwing up his vet appointment. I blame your office for causing him the stress that took his poor life. Do better . I called a few days later and asked what the process was when a pet is put down. The office manager was shocked when I told her what happened. Why were we treated differently,? Avoid this hospital. Their poor communication, lack of processes in place, lack of empathy, and judgement is going to get them in serious trouble someday. Do better. Treat people better. I should have read the poor reviews. I will forever feel guilty for beinging my pet there.

Unorganized staff. Front desk constantly giving incorrect information. Vets used to be caring but…read morenow seem to just go through the motions. Prices keep going up and up.

Informative place that takes time with you and your pet explaining options for preventative care…read more Friendly staff.

I've been bringing my cats since they were tiny kittens. They are now 12, and while we have had a…read morefew serious issues (one had a mast cell carcinoma removed), they never have made me wait for any answers. I called today at noon because my cat had a small irritation from a tick bite. Sent pictures, got a call 3 hours later with instructions. It wasn't serious, but they always take the worried owner seriously. Dr. Story is our go to, but from the front desk to the techs, you are in great hands! Thank you Atlantic vet!!!!

The people at All Creature were friendly and attentive…read more They were also 20% more expensive than my previous vet, whose practice is located in a more affluent town. Over the course of a number of visits with my two dogs, I began to feel like the staff who attended to my dogs were more like pet owner police. For example, when I told them that I don't give my dogs Nextgard during the winter, the tech looked sternly at me and said "Well, that's going to be put in your file." Then when I put an order in for Nextgard and Heartguard recently, I got a call saying they would not approve the prescription because, see above. Maybe I'm too old and cranky to tolerate how vet clinics like All Creatures run their businesses. To me it feels a little too invasive and $$$ motivated.

The reviews truly speak for themselves; be sure to READ THEM…read more.. It's truly unfortunate to what's happened to this hospital. When the hospital sold and acquired new management and owners Rosalie Hezekiah and Sarah Dixon; the level of professionalism, knowledge and compassion went out the door. There is no addressing any concerns nor complaints; the only class those two seemed to pass was talking at people; they couldn't be bothered. There are so many practices in the north shore for you or my one to settle for such disrespect. If you want the best for your little one, look elsewhere...

Dr Southgate is the best! I drive 2 hours round trip to go here because he has successfully…read morediagnosed issues with my dogs for the past 15 years. If your dog doesn't have health issues, maybe any vet will do. If there's something going on that needs troubleshooting, he's the vet to diagnose and treat!

Been going to Borash Clinic & Boarding for 25 yrs. they are the best .never wait explain…read moreeverything, never push procedures & respect your input. we have taken 3 Chesapeake Rescue dogs &'have had amazing care. especially our 3rd girl Ani blind diabetic absolutely best care . All the dogs loved going there. Thank you Dr Borash & Dr Southgate Vet Techs & frontline staff the best .& cost of care is extremely reasonable Susan Mahoney

Nothing but positive experiences here at this Vet. My animals get great care . They are always able…read moreto see my dog with an emergency.

We took our cat to them for a second opinion. The previous vet had told us the only option was to…read moredo an extremely invasive procedure. Dr. Friedman solved the problem with a simple X-ray! We're changing over to them for sure!

This place is overpriced and the front staff is very nice but apparently can't do simple tasks like…read moreadd.

After being a client for over 15 years I was extremely disappointed in the events that took place…read moretoday . My 16 yr old dog was denied her pain meds because she was 3 wks overdue for her yearly physical. Her annual was booked for January because we did not have the money to due it sooner and I tried explaining that but to no avail . I thought they were in the business of caring for animals but clearly they are more interested in money . Not concerned about the comfort of a 16 yr old dog . The practice manager had a terrible attitude. Did not even try to work with me . When I informed her I was going to write a bad review she stated that she would send me my dog's records. Guess they don't need the business.

This is no longer Baystate! They merged with Putnam. Called about my new puppy (after 15 years…read morestraight of going there with 3 previous pets). They can't see him until 6/27, which is obviously too late for puppy shots. I was advised to find a new vet and told they don't care about reviews. So sad. Baystate was the best.

Over 25 years with Bay State Animal - Staff and the doctors have taken loving, professional care of…read moremy dogs from Pups to ages 13 & 14. Although my Long time Doctor Macnemee has retired, The transitional care has been great

I took my 2 cats Ms. Leo-Kitty and Isis here before they relocated to Cat Heaven, and now my girls…read moreTadarra and Miyarka get to play with wonderful Dr. Crowley and her most capable vet techs Kim, Olivia and Kate. When I become a first-time dog owner soon, naturally this will be my dog's vet! I wouldn't consider going anywhere else. The practice is a holistic one and Dr. Crowley is also a homeopath. If she's not available, I see Dr. Ricketts, who's great as well. I've been coming here for about 10 years. When Ms. Leo-Kitty got slapped with the hopeless "chronic renal failure" diagnosis, I refused to give up, and sought out a practice that considered the ENTIRE animal, just as I do with myself, and expect from my personal health care practitioners. I received a huge awakening with regard to nutrition, on-the-spot moving from dry to wet food, a HUGE contributor to this somewhat preventable illness!!!!! WHO KNEW? My previous vet had apprised me of nothing, sigh. She was nice enough but that's hardly sufficient when it comes to health CARE, which should be overwhelmingly preventative. Seeing Dr. Crowley yesterday, I have renewed vigor for doing my part in their dental care, another enormous area where prevention is key. I got some poultry-flavored toothpaste into one of them this morning, a first step. Yum. I just read in the most recent newsletter - she is an ardent EDUCATOR- that she considers herself a dental geek. I LOVE this, and can't wait until I earn being able to call myself a lay version of same. Yesterday we also discussed my adding a dog to my household. I didn't expect the conversation to be so extensive, but I should have; she's always so thorough and TAKES THE TIME. Now I know where I will adopt my likely pitbull, because the rescue she recommended, like her, considers all facets of the animal and "vets" them thoroughly. Ha ha. Our furbabies depend on us. You can depend on this entire practice for their holistic, loving, enthusiastic care, and for empowerment in upping your own game in pet parenthood.

I recently brought my 15 year old dog here and he had a few issues ,…read moreHe has a heart condition but needed a lot of teeth extracted, Dr. Crowley assured me he would be ok under the anesthesia and he was. He also has glaucoma and she gave him some eye drops to help with the pressure. I'm so thankful. I knew his teeth were bad but I was very nervous about having this done. I'm glad I did.

They do amazing work. The employees and veterinarians are kind, thorough, and caring. Of you're…read morelooking for top notch care for YOUR CAT.. these are your people. They truly are the best if you want the best care As far as humans go? Not so much. If you're not a client...you're out of luck and they don't take the time to educate non clients about places to seek assistance. It's their way or the highway and in their industry it's still 1990 They also yell at their employees like a parent scolding a toddler.

We love this place more than words can say! I've never met vets who have cared more about my…read moreterminally ill cat than these wonderful women. Even though my cat has advanced renal failure, they are the ONLY place we have been to who didn't just say "There's nothing we can do, Just bring him back when you want him put to sleep". Everyone here, from the vets themselves to the techs and receptionists love him and have even kindly given us some donated meds which have saved us much needed money. One of the staff emails me on almost a daily basis to see how he's doing with suggestions on food to try, which doesn't include buying products they sell, but things that have worked on their own sick cats. I can tell they genuinely care for him and aren't just after the money. When the time comes when he has to leave us, I can't think of anyone I would rather have send him onto his next life than these amazing ladies.

Very cute animals! but you're not allowed to go see the dogs and you have to have an appointment to…read morebe able to go in and see the animals and if you go there when there's a lot of people there's a really long line to wait.

Everything! Exceptional staff and it's wonderful to see such a warm, inviting and loving…read moreenvironment for the adorable pets who been temporarily, HOPEFULLY, placed in this shelter, most of which have endured too much stress & some suffering! It's unthinkable, but when seeing them at the shelter, it gives me some comfort. I only wish I could bring one of them home