If I could give 0 stars I wish I could. The customer service is horrendous here. It's not hard to be nice sitting behind a counter literally sitting behind a counter just being the cashier. No hard labor is required from what I see. It's like it's so hard to be nice or kind to the people spending money in your establishment. It's actually so unfortunate. Also the hike in prices when we all know they buy vapes in bulk probably at $5 or $10 a pop or even less. And they are charging $40-$50 it's just like we should all join in on this business for the come up. Don't waste your time here. You can find plenty of other good places. Who respect your money. read more

Avoid this smoke shop. Unfortunately I've been going there for 2 years. Won't go anymore, very bad and disrespectful customer service. Never provide receipt even after cash or card paiement not only this time. All the time. Two weeks ago, I bought an air bar mint. As I do everytime i opened after I bought it in the front of the store. This one wasn't working at all. So I went back to the store trying to explain to the owner that my puff didn't work. He started to yell at me, telling me that I was trying to steal from him and he was going to sue me for that ! He was very agressif about it while in my entire life I never stole anything, always been an honest person. I was what ???? I even show him the number of the box and the puffs pen that they were the same that I'm sure he didn't knew about it !! Man I just came back to show you that it didn't work. Then I told him that I will go to the police station because of his behavior and that actually he was trying to steal my money by selling me that puff. End story : he gave me a new one after I told him I will go to the police station. (obviously yelling and screaming on the top of his lungs.) and telling me to never go back to this which was obvious after that miserable behavior. I actually came back today to buy the product, the owner asked for my ID, suddenly, right away the product disappear and you told me " I don't sale them anymore " Amazingly, I sent two friends, one before and one after. Magically, he sold them the product. So nope, I'm not a scammer. HE literally rejected AND REFUSE me to buy one of his product.. Customer service = ZERO. read more

My cali max device twice broke and didn't work for more than a day. The owner told me to contact the distributor instead of correcting it and providing a new device. Very unprofessional. I suggest taking your money to another smoke shop. Like the one in yonkers on central ave. Very sketchy and awful experience read more

Don't risk your health or waste your money! This smoke shop sells e-cigarette flavors that have long been discounted which means they are 100% counterfeit. The employees will lie to your face about the legitimacy of their products and the value you're receiving meanwhile their e-cigarettes are illegal, their glass is cheap and upcharged and their rewards policy is them up charging you and hoping that you never cash in. If you try to cash in your rewards card with your friends (something I was told was permitted) they turn you down. Their policy is as reliable as their terrible fake products. Beware your health and your wallet! read more