I called Outdoor Plumbing last week. They said someone will be here on Monday. No one showed up, and no one called. Then later that day on Monday, they sent a text that their plumbers are busy and they will be there on Tuesday. Then Tuesday came, and the same thing happened. Wednesday morning I got a text stating someone will be there.
The plumber pulled up, and I said I wasn't happy with his company. He said why? I explained how they told me they were coming Monday, and they are just showing up today. He stated everybody who calls in is put in a parking lot. We don't give you an exact day and time. So, I said to him, why didn't they tell me that from the beginning, I wouldn't have used them.
I know usually plumbers give you a day and an approximate 3 hour window of when they will be there.
Anyway, if I can give 0 stars, I would. I can't believe they have a 5 star rating. I would not recommend using them at all.
P.S. I give 5 star reviews when they are deserved. read more