And it just gets worse. At the direction of Amy F. of Outback Guest Relations Services, I visited the Outback's website and filled out the Contact Page expecting that someone would get back to me concerning the sub par food and poor service I was served at Outback Steakhouse - Lowell, but it proved to be a waste of time, as more than a week has passed with no attempt by anyone at Outback to make contact with me. It's quite obvious, they don't care and will take no corrective action to improve their operations at this location. read more

Just had the worst experience at the outback steakhouse in Lowell. Got there at 6 PM and sat there until 8 PM until our dinners came out and everything was cold The service was so very very slow the people beside us were sleeping. We waited 15 min for drinks and it was a water and a coke nothing special had to ask for place settings. Our waiter would take off and wasn't seen again for a very long time. It wasn't that busy. It was so cold where we sat I should have been sitting out side. We will never go back there. read more

Disgusting. The food is just so disgusting. I have a feeling most of these food were frozen. This is what I get for going to a chain restaurant. To be fair I usually have a few drinks when I go out so maybe food usually taste a little bit better. But I decided to not drink tonight and nothing tasted good here. The blooming bosom was so salty after a few bites we wanted to send it back. There was nothing special about the wings. I could have gotten it from the frozen section, airfryed it myself and it would have tasted better than this. The only thing good about the burger was the spicy pickles. The fries were soft and sad looking. Do yourself a favor and don't go here. Find a nice non-chain restaurant and eat food made fresh from scratch that day. read more

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We dined in a couple of weeks ago and I have been meaning to leave a review because we had such a positive experience all around! The waitstaff was so catering, and all of them had a smile. I say that because it seems so rare nowadays to find people like this. The food was delicious and cooked perfectly. My husband had a sirloin steak and I had the Queensland chicken and shrimp. We also had a bloomin' onion - all incredible. The atmosphere was relaxed and enjoyable. A+++ read more

Just don't go there! Waited on by teenagers, food over cooked , Medium rare Steak- well done, with tons of gristle, and the "manager" stopped by my table and didn't clear a thing! So just don't go! Horrible service and food for $99.00 and I, as always, leave 20% plus.. regretted doing that! The hospitality of the venue is non existent! read more

Located near Crosspoint off the RT 3 connector. Lots of parking, and the movie theater next door. You go in the and the bar is at your 12 and seating left and right. We ordered our usual the kookaburra wing and a few drinks. Also the potato soup is delicious!! The 4 stars we rated is because of the appetizer and drinks. We hardly ever order entrees here. Waiters here are pretty spot on and very nice. The service here is good. With the COVID they seem to be taking precautions. So if you looking for good wings and drinks this may be the place read more

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Something that I almost never do matter fact I don't remember the last time I actually had dinner alone last night happened to be one of those rare occasions I felt very comfortable and I didn't feel weird to Have dinner alone the staff went out of their way to make me feel at home very enjoyable experience. very awkward to to have dinner alone Anyone would have dinner alone knows what I'm talking about but it wasn't like That I was very comfortable this is something that I may do again to have some alone time and not feel out of place is a good thing: and the food wasn't half bad either.......Argentine cowboys Boston ma.... read more

Outback Steakhouse - Caesar salad - Steakhouses Near Me - Lowell, Massachusetts

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I came here last week since I got gift card as Christmas gift. I did not have any expectation since I did not have good experience last time (~9 years ago). This time it was not that much different other than our server was nice, but that's about it. I will point out few things that I did not particularly like: 1. It took almost 30 minutes before the entrees come out from the time we placed order. 2. Blooming onion was really, really, really dark. I think they used old oil to cook this. (This could be due to cost saving measure.) I thought it was overcooked since it looked very dark, but onion was not cooked well and pretty raw. 3. Pork was pretty tough and not much sauce or gravy on it. Not sure if they want to save money on this. There are a couple of other things, but I will stop here. Only saving grace is that the server was nice. read more

A few months ago, I had gone to an event where they reintroduced Outback to yelp elites. I definitely wanted to come back and try it for myself. The server was very nice and accommodating and she made excellent suggestions. I ordered the summer special flight and the knockouts were definitely the mango and blackberry margaritas! The bloom petals were a great alternative to the entire awesome blossom onion but I have to say I was disappointed in the flavor. I feel like if the offer different sauces it could really elevate it. My entree was a 6oz center cut sirloin with the unlimited shrimp. Steak was a bit tough and not top quality meat. The fried shrimp was good but the garlic shrimp was just okay. Nothing about this place really made me jump for joy or leave wanting to come back as soon as possible. But on the flip side, nothing about this visit put me off Outback or have a bad night. read more

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I was there on Friday, and did a take out order and asked for the bread to be included. Went to the bank to tip the take out girl cash. Asked her if there was bread in bag, she assured me there was. I would have opened the bag there, but people were behind me with their keno cards. I do not live close. So I go home,, no bread,,,,I called and spoke to Ashley who said a manager would call me later, Monica or Hailey, and here we are today Monday and nobody has called me. Just bad business,, it's not the first time I didnt get my order right. Just frustrated, and obviously they could care less. So be it. read more

Stopped in around 3:30. No one was in the restaurant. Ordered to go food and a beer while I waited. We received the wrong order for our main dish and the blooming onion was burnt. Once returning home I realized this. read more

Whoever the new young manager is really turned things around here. I used to go there every Tuesday, and when I'd choke on my steak no one even blinked an eye. Now, if I so much as sneeze, the young general manager, Scott, comes over to me to ask how I'm doing. He's so attentive! I feel if I ever needed the Heimlich he would be able to provide it. Outback should be thankful for good help! It's hard to find. read more

Yesterday, I ordered Outback's "New Spicy Jammin Meatloaf"........it was loaded with salt, mostly filler, and appeared to have been put on the grill. It wasn't spicy at all, nor was it thick as pictured. The slices were totally bland and certainly not worth the $30+ spent for one person......I had to throw out the Meatloaf since it was too salty to eat, as was the "New Tasmanian Chili". This was on the heels of my order last week for a Bone-In Strip Steak......the steak was sinewy and fatty. I doubt I will be ordering from Outback again........$70+ in a week's time and most of the food was inedible and had to be discarded. Shameful!! read more

Outback Steakhouse - OUTBACK PHOTO OF MEATLOAF - Steakhouses Near Me - Lowell, Massachusetts

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Food was greasy and not at all like the picture was called buddy by the server anytime a question was asked

This is a rating for just the seared AHI: Its AMAZING!!! I always come here whenever I'm seeing a movie next door. I sit at the bar and enjoy a few glasses of wine and the small order of ahi. LOVE the Wasabi Vinaigrette. I will be back for sure! read more

It's Outback. Waited the usual 45 minutes on a Friday evening for two people. They really need more space in this location. That being said, as usual, my food was flavorful. I like the place. I really do. But they need to concentrate a little bit more and make the meals like a little more appealing to the eye. That's all. read more

Outback Steakhouse - My steak. Nine ounces. Tastes great. Where's s garnish though??? - Steakhouses Near Me - Lowell, Massachusetts

My father and I were looking for somewhere different to grab a bite to eat as we usually frequent places in Tewksbury/Andover so he suggested we try the Outback in Lowell. Big mistake. Our waitress was slow as molasses, there were different people delivering drinks, food, etc. We were there for a good hour and a half. read more

When ordering takeout, the food is subpar. The order is NEVER ready when their app claims it is. And I don't mean that it's off by a minute or two -- my son waited over 40 minutes longer than the app indicated, and as I write this, it's 23 minutes late, and was told it'll be at least 15 minutes more. There aren't enough parking spots in the takeout area either, so the good news....you get to watch a neat game of chicken as cars rush for open spots! Management doesn't care enough about its guests to fix this dangerous situation, nor do they care enough to tweak the app to show a more realistic time the food can be ready. Not so they care enough about the quality of the takeout food. Go elsewhere. Trust me. read more

Ordered the sirloin steak medium and it was delicious. The French Onion Soup was too salty but edible. I guess people come here for the steak. I'll give them 5 stars for the steak and the attentive staff. read more

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We go here occasionally and think it's great for the price. Last week there were delays, but the manager brought our food over and apologized which we appreciated. Service is normally good. Downside is that it can be cold anytime the door opens in winter. It's weird as there are so many tables affected, and some customers wore coats including my wife. read more

Just took the family out for a birthday celebration and had a great meal here. The steaks were juicy and super tender, potatoes were perfect, and the vegetables cooked well. The service from our waiter Allen was great! We'll be back. read more

Horrible! Got a take away order and it was 30+ minutes late from the original time I had requested. Got a sirloin with a baked potato and salad. Well... I received a sweet potato rather than a loaded baked potato and a salad that was 100% brown and rotten. Never again will come back. I've tried outback one too many times, this is the last time. read more

Terrible food and service. Waited long time for table in half filled restaurant. Food took a long time and food was cold. Should have went to Tavern in the Square across parking lot. A must avoid.. read more

Some food was missing. Call to tell them to put the money back in the card and they hung up and call back and even though the missing plate was credit back I still didn't have my sauce. Ask the girl for the A1 sauce twice and she keep saying yes and there is none!!!!! These people are liars! When we came in there were empty parking everywhere and now we know why!!!! Place went down hill!!!! Years ago use to be so packed now it's just empty parking everywhere!!!!! Go figure people! I'll take my money else where. The food was also cold!!!!!!! And super salty!!!!!!!!! And even though they gave us 18 back we wasted so much money ordering a bunch of cold food that was pure salt!!! Please just stop cooking. I'm out read more

The unlimited soup and salad lunch deal is a great value for what it is, and the Tasmanian chilli is absolutely wonderful! Very flavorful, I prefer it without cheese. Highly recommend! read more

We have been ordering take out from Outback in Lowell/Chelmsford for several years, and have always been pleased with the quality of the food. However, last Tuesday we ordered the cheeseburgers and when we opened them up we were dismayed to find that not only were the buns scorched, but so were the hamburgers. Very disappointing. I wish I could attach a photo--you'd be horrified. What happened? read more

If you go here to have take out don't go somewhere else because my family order online and we only go 3 out of the 6 dishes in are order and this was just outrageous and this needs to be brought to someone attention read more

Food and service were both super good! We had Alex as a server and he was awesome, he was super friendly and funny! I recommend going here

Nasty! I am never going to another Outback! I swear I think the cook is trying to give me high blood pressure by first over salting all of my food to the point I can't taste anything but salt in my mouth, then adding to that the anger I experienced from a terrible meal that I couldn't eat, then a server who has attitude when I complained! Your food sucks and so does your service! read more

They went above and beyond for me with a pregnancy craving I was having and they didn't have to. Everyone was so kind and I'm so appreciative of them! The person running the food (I feel so bad for not knowing his name!) Was wearing all the proper protective gear as well. Thank you again you wonderful humans read more

The food here is so good it is a joke! BBQ shrimp raped in bacon is off the chain! This place is an instant classic! Bring the kids here, sit back, kick your legs forward and get ready for a wild ride of yummy flavors! I would honestly live here If the chance was give to me! Let me repeat one of my previous thoughts...the BBQ shrimp raped in bacon is probably one of the best pieces of thick meat that has ever entered my body. Let me tell you that it is also very tender and firm. The ribeye attacked my taste buds like we attacked Hiroshima. Let me tell you about this little thing I like to call the BBQ bacon wrapped shrimp... It's the equivalent of Rick James' love for cocaine. Let me tell you this as well as my analogy prior to this sentence....Rick James loved hard drugs and I love this BBQ bacon wrapped shrimp. Thank you for your time. -DJ nasty read more

Outback Steakhouse - the aftermath........ - Steakhouses Near Me - Lowell, Massachusetts

I order the bourbon steak. It was supper chewy. As a chef myself it was due to the silver skin that is left all over the steak. I can buy a steak from Market Basket that never have any of that crap. I would probably come back here lwith the kids because they like the Mac and cheese here but I wouldn't come back myself personally for a steak. read more

I'm generally not a fan of large chain restos, but I and three business colleagues had a perfectly fine, basically flawless meal at the Lowell Outback. Of particular note was the filet and lobster tail combo, which was served medium rare (done precisely as requested) and with a ramekin of drawn butter for the surprisingly large, fresh-tasting lobster tail. Add a cocktail and a bottle (two, actually) of good red wine, and everyone was happy. The server was attentive without being annoying (and she had lovely eyes and a beautiful smile), our water glasses were always full, the bread kept coming (okay, one of my colleagues has an amazing appetite). All smiles. I'd add a fifth star if the decor was a bit higher end, it's due for a refresh. read more

Can't beat a steak and sides for a good price. The service is good and they have a decent wine list.

My broccoli and asparagus didn't cut end part out and leave big pieces of broccoli. The shrimp was cut into pieces. My friend has side mushrooms, they gave her can mushrooms. Food looks so different from the menu. I got blackberry sangria, it was way too sweet. My first time and my last time there. read more

Outback Steakhouse - Steakhouses Near Me - Lowell, Massachusetts

Used DoorDash to order a ribeye steak, baked potato and Cesar salad. The steak was done to perfection and nice and hot. The baked potato was hot and came with plenty of butter. I would skip the Cesar salad next time, very poor quality lettuce. read more

Had the worst experience at this location. We were a party of 8; four adults, two kids and two infants. The wait was "30mins for such a large party" except that 30mins turned into 45 and they said they only had one table to fit our size party but when we got out table it was next to another 8 seated table...alrighty then. Waitress was great, got our apps and kids food in and thank goodness we did because then there was some issue in the kitchen. It took over an hour to get our meals. The table next us apparently had been waiting even longer and had several items compt. They manager even spoke to them and apologized, as well as the table behind them. Didn't even look at our table. In fact we had to go get the manager to Speak to her about the long wait. We were smart enough to order dessert to go when we finally got our meals because it took another 40mins to get the dessert. The manager was basically useless. read more

Place is not so bad. I like their new menu with different kinds of steak options, I do still prefer steak elsewhere, but don't mind coming here for a steak meal. The service is usually good and I do end up ordering too much for two people because there are so many options to choose from. read more

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Service was very well the food was absolutely delicious. It was served the way I asked. I was not rushed in anyway and I highly suggest this restaurant read more

We haven't been to Outback in a while due to a tough steak. We decided to give it another try with a gift certificate. Well, it's still awful! My husband got a 29.00 dollar ribeye steak, perfectly cooked but tough! I had the 10 oz ribeye, ordered it medium rare, sent it back when it came out medium to over cooked. The second steak came out a medium rare this time, but lots of gristle and just a few good pieces that I didn't have to take out of my mouth and spit into my napkin... We won't be back even with a gift certificate! Epic Fail! read more