This was our first time dining at this Outback Steakhouse and probably only our third time ever eating at one in general. We will definitely be back (after I've finished eating all the leftovers!) Pros: Yummy, well-rounded meal Better than average service Clean dining area No one got sick Cons: Dirty windows Full parking lot shared with Enterprise rentals Very bad smell outside We came here for the Bloomin' Onion but it ended up being the thing I liked the least ( but it wasn't bad). I'd been craving one; I love onions. I had a gift card my friend gave me for my birthday a while back so we decided to use it and give Outback a try. We were brought out a small loaf of pumpernickel bread to start. It was wonderful and the butter was spreadable but I wish SO HARD that the bread had been warm. Then we ordered the Bloomin' Onion to start. It came pretty quickly but was a tad overcooked. It tasted great although the sauce isn't to my liking. I think it has dill or pickle or mustard- something I don't like anyhow, but the creamy/spicy of it was good. We both ordered the Bloomin' Bundle meal; this was a mistake. It was too much and we will be eating leftovers for a few days! He got the blooming burger, salad, and fries. I got the hamburger steak, onion soup, and sweet potato. We always share sides, if not entrees, so we both had bites of each. It was ALL GOOD! He is not even a fan of soup OR onions but liked the onion soup, bloomin onions and his bloomin onion burger! He said it was the batter that won him over and that the broth was so good, he didn't mind the onions in the soup. I love onions so it was all good for me. The salad was clean, crisp, and crunchy. I was utterly impressed by the hamburger steak. I like a good diner-style chuckwagon and this hit the spot. It was thick and meaty, seasoned well, and did not even need the gravy, although that was good too. The waitress double checked that I wanted it medium citing that some people order it not knowing that it comes out pink. I like mine that way, and it was cooked just right. We required no additional condiments or seasonings. Our waitress was attentive and the only thing missed was the lemon in my water, but when I asked again, I was brought a little bowl full and it was quite nice having my little lemon pile to add to my water refills. We both misunderstood the bundle meal we got thinking that it was supposed to come with a slice of cheesecake. It never got offered to us but we did get 2 sides instead of one. I don't know if the menu was printed wrong, the waitress didn't know the bundle well, or if I misread. I kept waiting for the cheesecake and it never came. Then I realized we each had 2 sides and figured it was some secret option LoL We didn't bring it up because we were satisfied with our meal. Maybe next time! Oh! So when we pulled in, parking was full. We got the very last spot available. It was in the rear of the building by the dumpster and it smelled awful. But not like garbage, like sewage. At first I thought it was the trash but we smelled it all the way into, and out of, the restaurant. I don't know if it was a local sewage leak or what but it almost made us leave before we even got out of the truck. And the windows are very dirty. When I see something that should be cleaned daily looking so bad, it makes me wonder what else should be getting done that isn't that I can't see. read more

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We had a mixed experience at the Outback Steakhouse on West Broad Street. On the one hand, the staff were friendly, attentive, and just wonderful. On the other hand, the food was a mixed bag. I had the kids' meal Chicken on the Barbie. The chicken was dry and lacked any seasoning, while the broccoli had the opposite problem and was overly salted. My buddy had his steak cooked medium rare, but it came out well done. One of the kids had a cheeseburger that was dry, and the bun tasted stale. Another of the kids had the chicken nuggets. They were fine, although there was a lot of breading and not a lot of chicken inside. The fries were fine. Another problem we had was the table ordering system, which had food residue on it. That was a bit unpleasant. I think the staff deserves a lot of credit for being just wonderful, although the food and the table problems prevented us from having a better experience. read more

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It was my birthday and Outback was my choice for dinner. We had the most attentive server. I think his name was Shawn. I had the wings and backed potato Delicious. The wings were crunchy and sauced with the sweet barbecue. The potato was hot and perfectly cooked. The sour cream and butter was on the side. The had the caramel cheesecake for my birthday to go. Creamy and delightful. Thank your Outback read more

Outback Steakhouse - Hot baked potato - Steakhouses Near Me - Richmond, Virginia

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The food is always good The wait staff is always nice. I had the filet and it was delicious they wrapped it in bacon for me and had a baked potato and salad and was so full when I left I couldn't stand it. Their prices are good for being a steakhouse and I've never had anything bad read more

I recently learned via Tik Tok That Outback had wings. So like any other human I had to try them! It was a rainy night so I ordered online. There are special prices and combos if you order via the app versus just the site so I downloaded the app and ordered the wing special that came with a side; a roll and veggies and ranch. I chose a baked potato as the side and added the mozzarella sticks. The pickup process was seamless and super convenient. The app sent me a a text when my order was almost complete and when I arrived there was a very well lit side of the parking lot for to go orders. Once you add in your spot number two minutes later a bubbly personality appeared with my hot order and went over everything in the bag with me. The food was hot, my order was correct and this was the easiest to go process that I never had to get out of the car for. I highly recommend trying the wings and baked potato! read more

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This was probably my third time at this location and our waiter. Peter was awesome! We went very late on a Thursday night. We had less than an hour before the kitchen closed. He was super friendly and did not rush us at all. He even told us we could stay as long as we want it because they had a few other parties in there anyway lol. The food came out great and we enjoyed ourselves. read more

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Wow really went down hill , when u out paper price tag on my food to go on my chicken breast, to go box really epitome of disgusting

I didn't even know Outback Steakhouse still existed. I've only eaten here like twice because I always forget about it! My friend was really wanting a Blooming Onion and so we went for that. I got to try the Blooming Onion and it was delicious! I also go the Blooming Burger and it was delicious. We also got a Carmel cookie skillet and it was delicious. I couldn't finish everything but it was great. Our server was super sweet and very attentive to us and had a great personality! I wish I remembered her name! The ambiance was good and I love how it was decorated. I would go back! read more

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Our server, Darius was excellent, and the food came out timely and was very enjoyable.

I like the fact that they season their food really well!! I always get the best service with this location ! I recommend you try the blooming onion and their steaks! read more

These people always gets your order wrong. Food is often ill prepared. Will never return.

Our Outback experience this evening was amazing as usual! The food and the service were both fantastic.

Had to run it back to my younger days as a foodie! I received an @outback giftcard and I was pleasantly impressed with my togo order! I got the Sydney Shrooms (5/5) a whole box of flavorful mushrooms battered to perfection with a side of ranch, house salad (basic salad with onion, cucumbers, tomatoes, cheese and croutons 3/5) with blue cheese vinaigrette (my personal fav 5/5), baked potato with everything on the side (4/5) and chicken tenders (they changed the tender but still good 4/5). And great curbside service and well lit and clean curbside waiting area. read more

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Not one for chain restaurants but it was my niece's birthday and that's where she chose. We were seated quickly for a Saturday night and greeted immediately by our server. Drinks came quick and the kangaroo punch was a hit! The food was prepared as we expected and we had a great time. Again, service was great! The environment was the only downside. There was a table of very loud teens next to us that felt yelling was appropriate. Kids will be kids. It didn't ruin our evening too much ‍ read more

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Honestly wouldn't normally review an Outback but this was such a pleasant experience. We were early for an event so we popped into Outback to grab and drink and an app to kill time. We sat at the bar and the bartender was so personable and fun to talk to! Auspaceous, the bartender guided through the apps and recommended the bang bang shrimp and ahi tuna and both were delicious. Overall this was just a nice experience so it deserves note. read more

Outback Steakhouse - Seared Pepper Ahi* - Steakhouses Near Me - Richmond, Virginia

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We get we get to outback steakhouse we sit down in there as a family trying to enjoy a meal. The civil is nasty and dirty. They don't give you no straws for the cup. They want you to take it to the Head over top of that the servers in the waiters is rude and L Manor I detected highly much attitude because I asked them nicely. Can you please give us some more silverware? He said I promise to myself like bugging him and then we're ready to go. The manager is trying to persuade us to stay And then we ask for some more bread she fix the break down and then she takes it to go leave us starving out and there would be an expert out like what is that? read more

Outback Steakhouse - Nasty napkin - Steakhouses Near Me - Richmond, Virginia

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I ordered two meals for carry out and was 100% satisfied ! Both steaks were ordered medium rare, and cooked to perfection. Both meals had sides that were customized and we received exactly as ordered and all of the food was delicious. I will only order steak for carry out from Outback Steakhouse because of their proven consistency !!! read more

Very poor quality food. I went there probably after 20 years. In the mean time the entire cullinary industry has been changed, not this steak house, not in a traditional way. The bloomin' onion was greasy and tasteless, the margarita set was very ordinary with after taste. People have higher standards now, even within the same price range. Just liked the Cesar salad. Service was good. Ambience was shabby, with no renovation, read more

Poor service and the restaurant was freezing! I complained about coldness and other tables having to wear coats while dining. Nothing changed. Service was horrible- not a plate removed from Our table. read more

Our server Peter was amazing! He answered our questions and was very nice. All of our food was awesome. We were all just pretty cold in the restaurant. read more

Ms. Destiny took great care of us; large group [college kids/team?] along side, freshly prepared food in a casual, comfortable environment. hot food, well presented, and great follow up service and attention. would recommend. read more

I placed an order for pick up through the app and the food was ready as soon as I got there was still hot when I got home. I got hot items, cold items and drink drinks and everything was packaged well. read more

wayne the server very nice always good to come in for a nice quick meal beer drink is good for steak read more

Outback Steakhouse - Steakhouses Near Me - Richmond, Virginia

My fiancé and I went here for a late dinner. For the appetizer, we asked for bloomin fried shrimp. They were OK! We both ordered the bone in ribeye. My steak didn't come with a bone though. My fiancé asked for mac and cheese and loaded mashed potatoes. I asked for the asparagus and baked potato. The mac and cheese was lacking cheese. My fiancé didn't even bother to take the leftovers home. My sides were great! Our waiter was nice and checked in on us periodically. He also helped fix the ribeye with no issues. read more

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Back again for another round this place never misses. Outback is great for a quick steak meal when cooking is not an option and you want good company. Great service and good drinks. read more

Outback Steakhouse - Steak and lobster special - Steakhouses Near Me - Richmond, Virginia

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Steaks were fatty cold, and undercooked rude server could not be bothered to even give us refills. We asked for more butter for our bread and he rolled his eyes and walked away. It was a terrible terrible experience read more

Food is always delicious, hot and fresh. We order from here quite a lot for work. The salmon is flavorful, the steaks are juicy and savory. I could drink the ranch dressing, that come with the salads. So gooood!!​ read more

Service was great. Food was delivered quickly. We had a party of 5 and we all chose something different. Steaks/meat was cooked to order and everyone was happy with their dinner. Just one thing; I chose the Brussel sprouts as one of my sides. Tasted ok but I could tell it wasn't fresh. Oh well, how bad could it be? Bad. About 8 hours after eating, the diarrhea started. Lasted all day. Couldn't wander more than a few steps from the porcelain receptacle. I didn't connect the sprouts/diarrhea until I texted the one in our dinner party members whom I shared the sprouts with. He said he had diarrhea all day. So there ya have it. If you love good food AND diarrhea... Outback is your restaurant. read more

If you're craving a decent steak, I'd suggest giving this place a pass. You'd expect a joint calling itself a "steakhouse" to know their way around a good cut of meat. So, I swing by a while back, drop $30 on a 12 oz ribeye, and what do I get? A sorry excuse for a steak - it's a measly half-inch thick and not even seared. Fast forward to my recent visit, I think, "Okay, let's try the 16 oz outback style prime rib." Guess what? Same story - half-inch thick and as unseared as ever. It really gets under my skin that a so-called "steakhouse" can serve up these paper-thin steaks. You can't sear something that thin, and it's a total letdown in both presentation and flavor. I'm not one to stick around after getting burned twice, so I won't be coming back. Save your money for a place that knows how to cook a proper steak. Service was great, but that doesn't matter if the food isn't great. read more

Outback Steakhouse - $30 steak. Half inch thick with no crust. - Steakhouses Near Me - Richmond, Virginia

worst steak meal ever. salad dressing watered down, bread cold, steak tough. Waiter kept running his hand through his hair while standing at table. asked to have receipt emailed but never received. My daughter was with me and her receipt emailed to her did not match receipt shown at restaurant read more

Our family ordered 4 takeout meals for dinner. We spent over $100. All meals were for adults. The portion sizes of all meals were extremely small. Although the food was good, our experience was not worth the money. This restaurant used to be good but they are price gouging now. read more

Oh my goodness! James knocked off my socks, rocked my world, and had my legs screaming and shaking. We came in five minutes before closing and he treated it as if it was five minutes after opening. He satisfied every need with a smile and a wink not to mention he's kind of handsome. All along this outback was out of this world! Come by go see it the drinks to die for and only seven dollars! (The dessert was so good we couldn't take a picture before we demolished it) read more

Outback Steakhouse - Butter Cake - Steakhouses Near Me - Richmond, Virginia

Don't even bother with curbside. What a waste of time, food ready but servers didn't bring out although they said they were bringing food out in ten minutes. If the food is ready, there's no need to take 10 minutes to bring to the parking lot. This location used to take pride in their customers, but this is no longer the case. They wonder why sales are down. Believe the hype. This place is the absolute worst. We ordered online and did curbside pickup. We arrived on time and called to say we were there for pickup. The first person hung up on me. Shes rude and has no manners and didn't provide her name upon answering the phone. The next person did no better but apologized for the first person's behavior. He said it would take 5-10 minutes to bring to my car. Well...twenty minutes went by so I got out of my car to go get. There was another 10-15 minute wait. Brown lettuce was on the bottom of the side. Way to go cooks. The Health Department needs to come to see you ASAP. The food was ice cold like it came out of the refrigerator. Because some smart person microwaved the butter in the container, the sweet potato, salmon, and lobster were swimming in butter. The other sweet potato with the meal was charred so black that it was not edible. Maybe your cooks like their food ice cold and swimming in butter, but I don't. Money wasted. What a disappointment! $60 wasted as if I flushed it down the toilet. Surely, you can't expect me to come back. Surely, the management and CEO wouldn't want to be served food whose temperature was that of refrigerated food. I can NOT recommend Outback to anyone serving meals like this. The entire staff needs to be trained. Remember, without customers, you don't have a job. Train your cooks and other staff. No matter what your job is, donit to the best of your ability with pride. Customers will appreciate it. read more

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Food was great, and Michelle B. was the Best Server Ever! Portions were ample, and there are a variety of sides to choose. As usual, Chicken on the Barbie and ribs were extremely tasty! Very nice place. We will be back! --Grace G. read more

Ashley did a truly amazing job providing impeccable service for our dinner this evening. We never had to ask for anything; It was truly impressive to have refills arrive before any glass was ever empty. Thank you Ashley for your awesome and amazing service! read more

I didn't get a lot of pictures because of COVID and social distance here. We ordered steak and baked potatoes for most of the group but I ordered the tortilla soup and side Caesar salad dressing on the side. Good thing I did because my sisters was saturated with he dressing which she didn't like. They had it so cold in here even the guys at the table were commenting. Server was excellent and prompt with water and drinks which is super impressive. We always order an appetizer of the blooming onion because it's just that good ! read more

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Mom's been coming here for years doing take out, dine in is usually a decent experience. Can't say the cooks care too much about takeout though, it's either raw or cooked to hell. Don't have the heart to tell her to stop ordering from here because she swears it's the best location. Yeah, no. (EDIT: just got the most perfect mid rare steak today, the duality is real) read more

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the food was great but our waitress Space was absolutely amazing. she was courteous, gave awesome recommendations, and she was present. she didn't disappear like so many other and we were grateful. I wish this type of service was the norm. read more

Yesterday 5/5/22, West broad street location- Outback . we placed the order online for our anniversary dinner. I drove up to pickup the order, they were about 5 minutes late to get the order out, got home about 10 minutes later and when I got my food on a plate and sat down the steak was not cooked as requested-(Was medium and I asked for well done) Steak was cold as was the shrimp, baked potato wads barely warm enough to partially melt butter. My wifes food was also luke warm. Overall a terrible experience and a poor way to spend over $70.00. I filled out complaint form online, no response, thinking about calling the manager tonight, not sure of it will do any good. I will not be going back again. read more

Typical chain steak house. Usually service is good. Reasonably priced. Wide variety of menu options. Offer kids' menu. Good for families with children and couples. "Outback" vibe. read more