Jamie Thomas is not only an excellent mechanic, but he's also extremely fair priced and incredibly…read moreKIND. He's an absolute pleasure to do business with.

When you're vehicle FINALLY is done it was ALWAYS worth the extra time and wait because the Work…read morewas done right for an excellent price and was an auto mechanic you could actually trust. This was the only place I brought my vehicles as well as my family for many years until I brought my vehicle there after five months I got my car back and not only was it not fixed right the work that had been done on it was so bad the mechanic I brought it to you to be fixed right put the parts that had been put onto my vehicle in a bag and said this needs to be brought back to where your vehicle was fixed. Being a woman not understanding at the time how unbelievably irresponsible and reckless by what they had done I did so. The owner acted like it was ridiculous that they even suggested I bring those parts back never apologized or acknowledged anything had been done wrong and when I realized what had been done I called and only requested my money back for the extremely expensive parts that were never put onto my vehicle which they refused to do. So if you would like your vehicle fixed in a timely manner this is definitely not at the shop for you or if you would like your vehicle fixed and fix the right way with the right parts it's also is not the shop for you

These guys saved me! I had an issue on the highway with 4 hours to go. Disaster loomed. Joe welded…read morea difficult to find part. AMAZING. INCREDIBLE. HEROES. More amazing? I was clearly desperate and would have paid more than the regular hourly rate. Guess what? I was only charged for 1/2 hour labor!!! If I could give these guys 100 stars, I would give them 500. If you live in the area, you can be sure you have an honest mechanic town. If they did not add on anything to a stranded traveler, any local customer can take the word of Bug and Joe's as gospel.

Had front control arms replaced with new brakes and an alignment. Promptly done and ready ahead of…read moretime.

I called and discussed undercoating- I was told by Justin that they spray the frame with a rust…read moreneutralizer and then apply Woolwax- the price would be based on the size of the vehicle and the conditio of the frame. I first brought over my 99. Ford F250 with 62k miles.. in good condition- the next day I was told it was done - so I swapped it with my 22 GMC Canyon with 25k miles- The frame is immaculate - the Price of the Ford was much higher than expected- $355 compared to a different company I used a year earlier($200). I offered to pay by check to avoid the vendor paying a visa transaction fee.. Justin looked at my like I was trying to pass a bad check.. I was just trying to support a local business. when I got home, I inspected the ford...Both front and rear leaf springs were not coated. The inside of the frame was not coated... The next day I get a call that the canyon is done- I pick up the much newer and smaller truck- they charged me $355 for the much smaller truck. I called to discuss the situation and they tell me to come back in- I bring the truck back in and find out they sprayed both trucks with fluid film, not the wool wax (A lower grade) they put my truck on the lift and sprayed the leaf springs - They do not take the tires off so the application is poor at best. Again they don't spray the inside of the frame. So what I have is...A very expensive Lipstick on a Pig!! Yes it's kinda coated but the job was poorly done. I have a 3rd vehicle that needs undercoating- I won't be going back

They fucked up my car s door putting sheet metal on the fender than was rotted now my passenger…read moredoor is bowed open from the sheet metal scrap peice they put on my fender my door wasn't like that prior to dropping my car off there two Mondays ago it took almost 2 weeks to get back

I brought my truck in that for an oil change. Ken is a very pleasant gentleman and was quickly able…read moreto set me up for an oil change. He was even able to reset my computer for the next change. It was a very pleasant experience and I definitely will be back for future work

I am always pleased after using Island Automotive. They are great at communication and the pricing…read moreis to be expected. I continue to go here year after year and highly recommend.

They arrived promptly, the technician was very pleasant. He got my pickup secured and we were on…read moreour way quickly. Got it unloaded fast, too.

l called for a tow from hartland to new hampshire at 3:30 sunday afternoon was told driver will…read morecall me right back it is monday morning still waiting.

Do NOT Trust Bernache Autobody…read more I honestly don't even know where to start with how bad my experience was with Bernache Autobody. It's been almost six months since I took my truck there for repairs after hitting a deer, and I'm still finding issues that they caused. In fact, they've caused more damage to my truck than the deer did! Here's the situation: I hit a deer while driving at 40 mph. The only damage was a dented front bumper and some broken plastic in the grill. I continued driving my truck for weeks after, and then went through my insurance to get it repaired at Bernache. After about three weeks, I finally got my truck back--and it was an absolute disaster. The bumper was crooked, they used zip ties to fasten the wheel wells, the headlight wiring was just hanging underneath the truck, the fog lights were crooked and nonfunctional, and there were missing bolts and nuts throughout the front of the truck. This was not professional work; it looked like a child had put it together. Naturally, I sent the truck back. After another week, I got it back, and the problems only got worse. The headlights were now full of water (they claimed it was because the insurance provided cheap ones) and the daytime running lights were flickering. To top it off, my truck threw an engine code related to the radiator louver--a part they had touched. So, back to the shop it went. ....My truck is relatively new and had been in immaculate condition before the collision. After the third time I got it back, I realized they had replaced several front grill pieces with cheap aftermarket parts, which weren't even damaged in the collision. It felt like they were just trying to cut corners at every turn. Frankly, I feel like they're scamming people. The work they did is subpar at best, and I can't imagine how many other customers have left that shop thinking their vehicles were repaired by professionals, only to find out they were hastily thrown together with zip ties and inferior parts. I would not trust Bernache Autobody with any vehicle. If you care about your car or truck, go somewhere else.

I had to get my car repaired and they kept me in the loop from the start to the finish. They…read moreanswered any questions I had and even helped to return the rental car for me. They were able to put my car into the shop within 24 hours.

One hour labor to diagnose and then tighten a bolt that another shop had twice missed. Very happy…read morewith the service and competence, I'll be coming back.

Wish I could give zero stars. Waste of time and money. After charging me $115 for a simple…read morediagnosis of a failed A/C compressor, they proceeded to tell me that in order for the warranty to be valid on a new compressor, they would also have to replace the condenser and a bunch of other parts which were not broken, all for a total of over $1900. I never heard of such a requirement for a "warranty". I asked them for other choices, such as replacing the compressor only and forget the warranty, or install a second-hand compressor. I also asked if the $115 diagnostic charge would be applied as a credit on the final bill. I don't think that was well received. The attendant said she would have to ask the mechanic and get back to me. She never called me back. I guess they figured I was not going to be a pushover customer, so they decided to run with my $115. Meanwhile I got a dealer quote to replace the compressor with an EOM part and warranty for $1300. A mechanic friend of mine advised that I go with the dealer, since private shops often use overpriced after market parts anyway. I never found an auto repair shop that charges more than a dealer, but this is it. THESE PEOPLE ARE CROOKS.