My rule of thumb is to get 3 quotes and pick the middle. I also tend to believe that projects can double in time and cost. Juan and Outertainments asked about our budget and then stuck to it (the only of the 3). Juan was very genuine in his feedback when we were getting our initial quote. Unlike other quotes where it was "yes" to everything (inevitably blowing the budget away), he helped us understand the value of some choices over others (e.g. cement vs pavers). Since this type of project was unfamiliar to us and we weren't certain on details beyond some high level things, he was able to take our suggestions and help us understand the final results. He was also flexible with giving us a few quotes as well as understanding what aspects could be split out to future projects. Abel (the foreman) and his crew came out and were PHENOMENAL. They were thorough and professional. They went above and beyond regularly. I joked with him on the last day that I'll be seeing him soon when we're ready for the front yard to be updated. I can't recommend them highly enough. read more

We had a strange issue. The contractor who installed the outdoor bbq we did not like and wanted to change it. Juan came up and helped us understand the problems and what is the best options. He did not wish to upsell and gave enough time to explain everything. Juan came up with an honest estimate and options for granite. He was upfront with the granite selection and was open to reusing our existing doors, warmer, sink, and lights. They were removed and replaced with pavers. The final product is incredible; we get so many reviews from whoever comes to our backyard. They not only completed it in the scheduled time but also did an excellent clean-up after the job. Overall, Juan and his crew did fantastic work. I have already started letting everyone know about your work in my neighborhood. read more

We met with quite a few companies for quotes to redo our entire backyard and only Juan from Outertainments respected our backyard budget. The first question he asked was, "How much are you looking to spend?" and from there we created the backyard of our dreams! From a dirt lot (that used to be a 10ft pool) to a beautiful pavers/turf/urban garden landscape. Juan's crew, who blessed us with their presence from 7:30am to 5pm Mon-Sat, worked tirelessly and flawlessly. They're extremely thoughtful and tidy, and went above and beyond, adding irrigation and painting our old fence black (it looks amazing!). I cannot recommend this crew enough! Thank you so much for your hard and detailed work! read more

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What Juan and their team delivered was a masterpiece, completely bespoke for our backyard space. We spend every evening in the backyard and love entertaining our friends and family. We looked at many options to help us remodel our backyard, and Outertainments was outstanding from the start. There were two things that impressed us the most while working with Outertainments. First was their ability to put our vision into paper. Juan presented us with a backyard design that incorporated everything we were looking for along with a realistic project plan. As we saw the project coming together, we made an adjustment along the way and Juan was quick to respond. Second, the professionalism and skills of the team. They arrived on time, delivered high quality work and clearly explained what they were doing along the way. It was an amazing experience overall. Our backyard has become an extension of our home and has greatly improved our quality of life. Thank you Juan and team! read more

Outertainments - Masonry/Concrete Near Me - San Jose, California

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First of all let me start saying that Juan, Abel and Crew are awesome people you can trust/rely on. We had an existing patio, wooden deck laid on a concrete slab and concrete slates. They removed and replaced with pavers. They asked for the requirements and were very good and fast in understanding what we wanted. Their work was perfect. They not only completed it in the scheduled time but also did a great clean up after the job. I asked them for sealer for pavers for wet look after a month's time that will be done in July. I will upload the pics as soon as the sealer is done. Overall Juan and his crew did fantastic work. We highly recommend Outertainments. They are very clear, patient, hardworking, friendly and accommodating. What else anyone would need? Thanks so much Juan and Abel. I have already started letting everyone know about your work in my neighborhood. read more

Juan came out and we talked about some ideas for our backyard and he took measurements. He seemed like a nice guy. A couple days later I realized he hadn't given me a time frame for plans or the next step so I sent him a text, which he did not respond to. Two weeks after our initial visit, I had heard nothing so I called him. We were not in a rush at this point since we were looking at a separate project and deciding which we wanted to proceed with, but Juan said he would have something to me the next day. Two weeks after that call I still had not heard from Juan so I called AGAIN and left a message letting Juan know we were now ready to proceed with this project and I still have heard nothing from him. read more

Juan and his crew are top notch! At a time when most other contractors are super busy, Juan made the time to come out, design our backyard kitchen, and give us a reasonable quote. It really was a one stop shop. Juan helped us select out appliances, stone, granite and did the build out in a matter of weeks, not months. Juan was available for a call any time we needed him which was great. We are very happy with Outertainments and hope to use our outdoor kitchen over the holidays. read more

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I had a fantastic experience with Juan and Outertainments. When I was requesting quotes, they were the first to get back to me and follow through with the appointment. I had an idea of what I wanted in the backyard and Juan helped me finalize the plan with his experience and expertise. The job was done very quickly! One week after signing the contract, his construction crew came to complete the demolition and prepare the backyard for the concrete. Everyone who came to work was friendly and professional. The quality of the work was excellent and I'm really happy with how our backyard project came out. read more

Outertainment did an amazing job on our backyard! They installed travertine pavers around our new pool, new cement, pergola, bbq island, gas fire pit, low voltage lighting, pool equip fencing and basketball court. Juan was extremely helpful in working with the city on permit approval. We had to make a few changes and he helped give us alternative ideas. Juan's team was excellent! They were hard working, friendly and helpful. I would definitely recommend using Outertainment. read more

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Very happy with the work and how my outdoor kitchen turned out. Like many other outdoor companies, it is a very busy time. I called Juan after being blown off from a couple other companies and he responded right away. Originally we got everything handled through email, text and a couple phone calls and Juan came out to make sure all the measurements and layout looked good before starting. Even after all was measured, Juan was patient with us as we changed things to accommodate (and then we changed our mind on it) our pizza oven. We decided to get a cart for the pizza oven instead of having it stationary on the counter...much better! The steps to get it done went smooth and involved fabrication and install of the frame, couple days later, got the sides, stucco, drawers installed. The long-pole was the countertops. We went back and forth on the countertop a couple times with Juan giving photos of different slabs as he walked the granite isles for us. Once we got the slab, it went smooth and completed out the install. Overall great looking kitchen, good interactions (you do have to be patient as Juan is busy, but he is very responsive and will answer right away or return your call or text quickly). He is there onsite when the work is being done and makes sure it is a quality job. We absolutely love our new space! read more

After I told them what I need (retractable awning) they took a few days to reply that they do not do retractable awnings.

We had an existing patio, tiles laid on a concrete slab, removed and replaced with pavers. Before and during the work, Juan provided thoughtful and experienced guidance. The excellent work was performed promptly and diligently, with nice attention to detail. All at a fair price. Highly recommended. read more

Hired Juan and his team for a second time to install more outside wiring. The price was reasonable, and the work was great functionally and cosmetically. read more

Outertainments - Masonry/Concrete Near Me - San Jose, California

They did a very nice job paving my backyard. I highly recommend this company for this kind of project.

We wanted to redo a retaining wall that was failing and made of wood. We got five quotes, only two companies recommended replacing the retaining wall with concrete. Juan replaced the retaining wall, redid our patio, and added a great pergola. We are constantly getting complements from the neighbors on the job he did, it looks amazing and the ground is now secure. Thank you! read more

I'm giving this guy one star. I had an appointment to meet him at my rental house for him to give me a bid and he flaked. After sitting there for 15 minutes I called him and he apologized and asked if we could meet later I made a new appointment for him to come 3 hours later then he flakes again. How can I trust someone like this to do a big job in my backyard if they can't even make it to two appointments in one day. read more

Juan came quick after I requested a quote and took some measurements of the project on 1/23 and I'm still waiting for the written quotes as we speak. read more

I used Outertainments for trenching and laying pipe for electric wiring in my backyard. I scheduled an appointment and they were on time. They asked for the requirements and clearly explained how they were going to do the work. Their work was very perfect and completed it in the scheduled time. We are very happy with their work and would highly recommend them. read more

Made an appointment for Juan to come by and after 20 minutes of waiting I texted, but heard nothing; after 40 minutes, gave up waiting entirely. It's now 2.5 hours after he was supposed to show up and no word, nothing. read more

The company scheduled an appointment and then failed to show up. I left work to meet them at home but it was a no show.

Purchased over $20k worth of Twin eagles Outdoor Appliances from this company. They were the best bid that I got, but now looking back best bid doesn't go hand in hand with best service. When receiving the quote I asked how long it would take to get the appliances, Juan stated it would take 2 days if paying by check, 1 if credit card then a week to receive. Sounded good, however it took well over 2 weeks. Juan was all ecstatic for the job, wanted to find out if he could install them I stated I had someone, but he said that if I needed any help to call and they also service. Well turns out one of the heaters was missing the back piece to it and the barbecue was missing the rotisserie stick. Contact Outertainments, they respond by saying that Twin eagles wouldnt ship that way and they will not help. Wow, how much could these parts cost that Outertainments couldn't help cover!? At least Twin Eagles is helpful in the matter. read more

Juan just delivered a wonderful fire table at our bar. It is absolutely fabulous! We are very happy with it and so far we've gotten plenty of compliments. I don't know what's the deal with all the negative comments. I must admit they thew me off initially despite the fact that Juan was recommended to me personally by a contractor. I'm really glad that the negative comments did not deter me. This company not only delivers exceptional products and workmanship, they are very professional, prompt and courteous as well. Their after sales and delivery follow up is amazing as well. They made sure I was happy and that everything was working the way it should. I would totally recommend this company to anyone who needs fabulous outdoor spaces and products! read more

Outertainments - Firetable at Claudine's Wine Experience in Saratoga - Masonry/Concrete Near Me - San Jose, California

Juan and his crew do great work. we highly recommend Outertainments. Our backyard looks awesome now, thanks to Juan. Give him call.

Juan is an honest, hardworking contractor-so this review is really for him. There were some rough spots during the patio project, ie. the project took longer than expected, the workers got off-task quite a bit, the communication was lacking, not enough stones were ordered- however, once I spoke with Juan and got him caught up with what was happening on the project, things started to shape up. Also to make up for all the inconveniences, Juan applied a complementary sealant on the tiles which was not part of the original plan or price. For that reason, I would recommend Juan (and his one worker Raul) only if you can work directly with them and no one else. read more

We called Outertainments on a Saturday morning to see if they were open - we were interested in a built BBQ island for our backyard. Juan came out later in the morning with some brochures and offered a fair price and also some thoughtful advice. Two weeks later on a Monday his crew started, and by Saturday we had a finished working BBQ complete with a granite top. I was mostly impressed by the speed and quality of the work. It's very refreshing to have such a quick turnaround and have a job done on time. I would recommend Outertainments and would use them again! read more

Worst Company ever to work with. Unreliable, messy, filled with empty promises, no follow through. A "two week" job, turned into a 6 month nightmare and we still don't have a BBQ. They even built the structure without coming over to measure, then tried to charge me for frame retrofit when all along, it could have been avoided if he came to measure. At first, you think he's wonderful, then BHAM, he takes the money and runs. Left all the debris, unhooked BBQ, Stucco all over the patio. Worst business ever! Don't hire them. read more

After a few estimates for new hardscape in back yard pavers,bbq,and pool cabana Juan's price came in rite in the middle so I decided to go with Outertainment to handle the job. From start to finish took about 6 weeks which was about 2 weeks under what he figured it would take! Very impressed with him and his crew work turned out great. Would definitely recommend giving them a call for your new yard. read more

I had excellent service from them. I asked for pavers to be put in the front of my yard near the sidewalk and was quoted a fair price for the work and materials. Pavers were a day late arriving but that was only due to the order being place a day before a holiday. Would recommend them to anyone needing work for their back and front yard. Also got a good deal on a Primo Grill from them. They gave me 30% off on a monthly special they had. read more

I am late in the year to write a review for this company. However better late than never since they deserve it. I hired Outertainments to completely redesign my backyard. It was a bit complicated since my home is located on a hill. Outertainments gutted my yard. The timeframe was a bit longer than I anticipated but that was before I realized work of this nature can't always go as planned. Overall I give outertainments 5stars for such an outstanding job ony new yard where I dreamt on hosting all my outdoor events and parties. I had a success bridal shower party at my place and all my girlfriends loved my rolling firepit, waterfall feature and outdoor island grill! I proud to live in California and plan to have another party during winter season. Thank you outertainments! read more

Found this wonderful company at the Napa home show in May 2013, we wanted a outside TV system, and they had a great one with a waterfall & planting box, the tile matched our house perfect, the price was the best we had found, we purchased it and they delivered just as promised, we love being able to swimming in the pool and watch the Giants Games....We would purchase from this company again. Great value, Great product....Thanks Guys... read more

My husband and I met Juan at a home show and were immediately interested in Juan's cool outdoor TV/Fireplace. We hired him 9 months later to build a backyard outdoor fireplace and complete a terraced level on our hillside. I was reluctant initially with the entire process, not having any solid recommendations for his work or and after reading some of the reviews on Yelp. However the end result was a complete success! The fireplace is beautiful and the last terraced level of our yard has been utilized with more entertainment space, all due to his recommendations. He does a great job. Just be realistic about timelines and you'll be good! read more

These guys did a fantastic job installing our outdoor kitchen and bbq. The handiwork and attention to detail are of high quality. Juan and his team cleaned up every day before they left. We made a couple of design changes half way through and they were supportive and stuck to schedule. I would work with them again on a future outdoor project. read more

9 weeks has now turned to 13 weeks and the end is nowhere in sight. (It was originally supposed to be a 3 week project). Juan keeps promising it'll be done this weekend - but that never happens, because nobody shows up on the worksite, in spite of my repeated calling, texting and emailing. I have already paid 90% of the total payment due. read more

Got exactly what I invisioned! Outertainments did a complete comestic upgrade to my backyard and even though summer is ending, thank Gawd for California weather I can still host parties at mi casa and I cant wait to show my friends with my BBQing skills on my new Outdoor Kitchen Island! I give them 5 stars on dependability, service and quality! My yard looks like a resort! read more