I've been a loyal customer of Pep Boys for years, but after my last experience, I'll never set foot…read morein any of their shops again. My car began to malfunction, and trusting them, I brought it in. Before I even reached the counter, I overheard someone from the garage scream, "Here comes an opportunity." Red Flag. Once the diagnostic was done, I was told repairs would cost upwards of $10,000. I'm no mechanic, but I know manipulation when I see it. I asked for a print off of the required repairs and was told that "they don't do that". Feeling uneasy, I sought a second opinion. In the end, the repairs cost me $200. All I needed was a couple of hoses, and some spark plugs. It was crystal clear that Pep Boys was trying to take advantage of me. What's worse, I overheard a manager berating an employee for not "getting more" out of a customer. They didn't think I heard, but I did. On top of that, I was told by someone else that while they visited the shop they overheard a district manager discussing with their team how desperately they need to repair their customer relationships because so many people are coming forward about being swindled too. I'm sharing this to warn anyone considering Pep Boys, do not trust them. There are honest auto repair professionals out there. The people at Pep Boys, however are nothing but crooks. They do brakes and oil changes. That's it. They aren't mechanics. I learned from a former employee of theirs that the reason they charge so much for repairs that because they outsource the work to actual mechanics, then overcharge so they can get their profit. Let my experience be your cautionary tale. Don't trust them.

I took my car in for a schelduled oil change this morning. After my oil was change, they drove my…read morecar to the front of the store as usual for the customer. As I walked to the front of my car, I got down on one knee to ensure they had replaced all of my trim clips on my splash guard.( I did this because in time past they were not all replaced) As I bent over, I noticed oil pouring out from around my splash guard. I jumped up and ran to cut the car off. One of the techs looked over and asked, whats wrong? I told him my car is pouring oil out. Andrew was inside the building looking out, so I went in and explained to him what the problem was. At this time one of the techs got in the car and was going to start it to take it back in the shop, and the other tech yells at him. "Dont start that car up". Andrew went outside and had a dicussion with them and they pushed in back into the shop. Later he, andrew, came to me very apologetic and professional saying the oil filter was not tighten properly. I was frustrated, and dissapointed in what had just happened. I simply said, this could've been very bad if I had not looked under my car and drove off. He agreed and still apologetic. I told him its not your fault and I know you want things here done right. I hope this will serve to them as a learning tool to pay attention to detail. I will continue to take my car there because I trust them, however, I will contine to be very observant of what they are doing and check to see that job is done correctly. In all honesty, I should'nt have to.

I give my highest recommendation to this shop! We had multiple issues going on, dead battery on…read moretruck and camper. We talked to Laura on the phone who was extremely helpful and Justin came to our site, diagnosed and fixed our issues and got us on the road again in record time! This IS the place to call, VERY reasonable for an A-1 mechanic!!! Blessings to you ! Janice & Zack

They did a great job on my Mazda. A jiffy lube place said my brake fluid was low. Tire discounters…read morechecked my brakes, fluid, pads and said there were no issues and charged me zero. I did have to make an appointment for the next day after stopping by to discuss my brake "issue." My husband followed me over there for the 0830 appointment to drop the car off and at around 1030 they called to say they were done and there was zero charge. Thanks Tire Discounters, because I fully expected you to drain and replace my brake fluid and replace my brake pads. My car only has 40k miles. An easy 5 stars!

Buyer BEWARE. Be careful if you choose Tire Discounters because they offer a Free Alignment and Oil…read moreChange wit/ h purchase of four tires. First they may not perfom the alignment. After I bought my tires I was told that they could not perform an alignment due to my truck having after-market A-Arms from a Rancho lift. I thought OK, if you say so. However, the Chevrolet Dealer had no problem performing an alignment. Second, the Oil Change is only good for 3-months, so if you are not ready for an oil change it is worhless. Thirdly, and this is what prompted me to write this review, their scheduling for follow-up Rotation & Balance is horrible. I was contacted after making an online appointment to ask if I would be waiting for the vehicle. As a result of saying yes, it was recommended to me to choose the next day to ensure the vehicle would get prompt attention. HOWEVER, that was not the case. After waiting an hour and 40 minutes (including the 30 minutes I showed up early) my vehicle was still not in the bay being serviced. In the words of Seinfeld, you know how to take the reservation, you just dont know how to honor the reservation. So disappointed in the whole Tire Discounter experience. In the future I will use a locally owned business!!

As a driver for a local wrecker service I deal with these folks on a near weekly basis, and every…read moretime I'm there, without fail I'm greeted by an associate with a smile! They have also done work on my sister-in-laws car and according to her, the head mechanic Rex is both knowledgeable and helpful beyond just the repair. he walked her though what had happened to the car, how he fixed it, and how she could prevent it from happening again. she also mentioned that Austin and Eric in the front office kept her informed and updated through every phase of the repair. 10/10 would recommend these guys to anyone!

If you're in the Huntsville area and need a trustworthy, professional auto service center, look no…read morefurther than Goodyear on Clinton Avenue. I've been here multiple times, and every single visit has been a five-star experience--thanks in large part to Eric, the store manager. Eric runs the shop with incredible professionalism, warmth, and honesty. He takes the time to listen, explains everything clearly, and makes sure you understand your options without any pressure. You can tell he genuinely cares about his customers and his team. Whether it's a tire issue, oil change, brake service, or just a quick check-up, the crew at this location is fast, reliable, and thorough. They respect your time, and I've never once felt like I was being upsold or rushed through. The shop is also clean, well-organized, and always welcoming. It's rare to find a place where you can completely trust the service and the people behind it--but that's exactly what you get at this Goodyear location. Huge thanks to Eric and the whole team for setting the bar so high. You've earned a customer for life!

Absolutely love this Valvoline in Madison! Super fast, friendly, and reliable service every time…read more The team knows their stuff and gets you in and out without hassle. Highly recommend!

Service was slower than normal today. Also had a car come in after me and leave before me…read more Lisandro, also noticed and immediately asked for a check up on my bay. Lisandro was very kind and personable and I enjoyed talking to him while my vehicle was being serviced. He deserves 5 stars! Chera was amazing as well!

I would just like to say what a pleasure it was to deal with this company. Start to finish the…read moreworkmanship, pride, and communication was OUTSTANDING. I had a wonderful experience with Motorcity Detailing. Dylan was very professional, answered all my questions quickly, and was able to accommodate my schedule. He was also able to schedule me for an appointment very quickly. Unfortunately, my car sustained some mold and mildew from a leak. Cheverolet repaired it and recommended Motorcity Detailing to me. Right from the initial phone call up till picking up my car I felt comfortable with this company.  Dylan was concerned about me riding in a vehicle that contained mold. He had me bring the car to his shop vs him coming to me. He was concerned about the temperature and rain that was coming. He wanted to ensure it dried properly. Now that's outstanding business! He's caring, compassionate, considerate and that was above and beyond the call of duty. He could've cleaned it and not cared what happened. But NO! NO! NO! Not Dylan this man has integrity!!!!! He has heart I got a full interior & exterior cleaning service done. My exterior was covered in tree sap. When I picked it up I never saw such a rich shine filled with luster and the depth of color was never like that before. My car feels smooth as glass, it's so clean, it smells amazing, and that ugly mold is gone. I can't get over how he has my interior seats, dash, visors, console, floor, door panels, handles and tires spotless and looking brand new. I'm blown away!! My car looks and feels better than when I purchased it. Upon pickup he took the time to explain everything he did in detail and I am very happy with the experience. This is by far THE BEST DETAILING SERVICE I'VE EVER USED & HIGHLY RECOMMEND!! You can reach Dylan at 256-919-2024 or book online at Motorcitydetails.com Definitely going to be a repeat customer! Best of Luck Dylan and Blessings for continued success! ~Kelly~

horrible, sloppy work and damaged vehicle. ultimately a waste of time and money. PPF and tint…read moreinstall failed and both had to be removed.

A NEWLY MINTED PERMANENT PATRON !…read more I took our Nissan Altima into Christian Brothers Madison AL for assessment of an AC issue which was erroneously diagnosed by Express Oil, as needing system replacement with a cost more than five times the service charge from CHRISTIAN BROTHERS. The AC service was completed in little more time than an oil change with very courteous professional interactions. I HAVE NO INTENTION OF USING ANY OTHER AUTO SERVICE FROM THIS POINT INTO THE FUTURE.

Very nice people they really know Acura's immediately fixed our issue and did some preventative…read morework to our 2012 TL

Can't say enough good things- the staff was very friendly and prompt with getting me set up with an…read moreappointment and they did a fantastic job fixing up my car. They worked directly with the insurance company so I didn't have to worry about a thing. Highly recommend!!

I had only had my Jeep Grand Cherokee less than a month in October 2019 when I was hit by a hit and…read morerun driver. On the recommendation of our insurance, with Brad Stovall Auto Body Repair being one of their preferred repair shops, we took our vehicle to them. I have to say they didn't have the best communication as far as letting us know about delays with our repairs, etc, which we finally found out was due to some personnel issues beyond their control. However, everyone we came in contact with was extremely helpful and kind, including Mr. Stovall. Once he found out we were having problems, he made sure the job was completed in a timely manner and the technicians did an excellent job with both the body work and paint. We would definitely (and have) used them for repairs again.