I had such a great experience at Bay Area Flooring Design. I'm installing flooring for the first…read moretime and got stuck with an uneven area that needed a bit of underlayment. Lori, the owner, took the time to diagnose the issue and walk me through the solution. Most places would have charged me for a full roll, but Lori was so kind -- she cut me just the small piece I needed (plus a little extra) and wouldn't even take payment, even when I offered. That generosity and honesty is rare. Her staff, Sam and Samantha, were also extremely friendly and made me feel like I was part of a family business. Lori has been in flooring for decades, and you can tell -- she shared nuggets of wisdom I wouldn't have gotten anywhere else, all free of charge. I came in needing underlayment, but I left with knowledge, confidence, and a ton of respect for this company. Highly recommend Bay Area Flooring Design -- you'll be in great hands!

Last minute changes as they raise the price on us by more than 800 hundred dollars. The said they…read morewould help us fix the issues with the install and they did not do that. not satisfied at all. they charged more the 8k for 400 sq ft job. Don't use this company - they are a rip off. They showed us more expensive base board and then when they showed up to do the work they brought much cheaper material-not honest company

Came here by emergency when our original flooring provider delivered a product that was completely…read moredifferent from the sample given to us when we ordered. Our orig provider graciously gave us a refund but we were still left in a pinch to find a replacement product ASAP to keep our construction schedule. Victor and Whole Woods delivered beautifully. They were patient with us as we pulled a dozen samples from the warehouse into the front for comparison. The selection here is *vast*. We found more than one suitable option, and the one we ultimately chose ended up better than the original product we ordered. Whole Woods empathized with our urgency. They got the product ordered quickly. We opted to pick it up from the warehouse rather than to have them deliver it to save a bit of extra time. The finished product looked amazing we were extremely happy with the result. There was one issue with defective nosings in our delivery, but they rectified the situation quickly. Even though I live an hour's drive away, Whole Woods would be my first choice if I were to shop for floors again.

Needed a small replacement flooring order and expected it to be low priority. Nope…read more Victor's responses were lightning fast -- every email answered almost immediately. For a small order, that level of speed and attention was impressive. Huge selection of hardwood and luxury flooring, easy to compare options in person. Fast, efficient, and easy to work with. Would definitely come back.

I want to compliment Town & Country Flooring for their great customer service and timely delivery…read more They were professional, reliable, and delivered everything on time. I highly recommend them for anyone looking for quality flooring and excellent service.

They provided great service and were very efficient. They adapted to the needs of my project and…read morewere great to work with. We will use them again on future flooring projects for sure.

We used Quesco for our kitchen cabinets and built in cabinets in our living room. The team there is…read morevery professional and helpful. They were accommodating when we could not make up our minds on colors and were able to help us change the order before it was too late. The cabinets ended up better in person than what we saw in the showroom. The custom color looked great. The quartersawn white oak look even better. The large oak panels our the island came as a bookmatched series so the grain is very consistent. Claudia, the designer, helped us get all the right types of drawers and cabinets do our project. The prices were very reasonable for the quality. They also held our cabinets for a few months without an issue and were able to deliver them next day when we needed the. Great all around experience.

Service, attention to detail and professionalism are truly what make this place special. Claudia is…read moreextremely knowledgeable, patient and just a wonderful person to work with. Todd is very service oriented, will pick the phone even on holidays ready to help and answers questions. Getting your cabinets at Quesco with help from Brian is a stress free experience. Will definitely recommend to family and friends.

Great service and great people. I been coming to this…read morebusiness for 25 years and they are outstanding.

If you are planning a remodel or renovation project and are looking for recommendations for a…read moredesigner that can assist you beyond your expectations, here you go. This review is a shout-out as a referral to the most outstanding designer, Cheri Ginsberg with Gilman's Kitchen & Bath Design in San Mateo. From the moment we walked into Gilman's showroom, Cheri greeted us with a smile and warmth of an old friend. Cheri has an uncanny ability to listen and comprehend what her clients' needs are. She was beyond patient with us and always made us feel welcomed, dropped what she was doing as though we were her only clients - even before we decided to go with Gilman's for our needs. She never once made us feel we were interrupting her when on occasion, we'd show up unexpectedly. Cheri always provided exceptional customer service in every way that was beyond compare. She is a true professional who knows every aspect of her business and then some. Her experience and willingness to always go the extra mile, go over and beyond what she needed to do was ever present. Cheri enjoys her job and it shows by how hard she works for you. Cheri did a lot of hand-holding over decisions and issues common to remodeling projects, but always helped calm me during times of chaos and stress in areas not related to her. We also enjoyed interacting with the staff in the showroom. Everyone was always friendly, helpful and courteous. Our renovation project, thanks in part to Cheri and her knowledge and expertise of her trade helped make our renovation a huge success.

Like so many others I have had a horrible experience with California Carpets! I wish I had read…read morethese reviews before I did business with them. The salesman talked up "100% wool carpet" and it has been a nightmare since it was installed. For starters it sheds like crazy, even months after install. You have to use a very special expensive vacuum for the carpet which the salesman (MARK) NEVER told us. And now it's hard to believe but the carpet is damaged from a plastic chair cover we purchased to PROTECT the carpet! Believe it or not the plastic over the carpet created some sort of heat and condensation, so the carpet got wet and completely disintegrated. Who ever heard of wet carpet falling apart? And whoever heard of carpet not being treated so it can withstand some water? And no one EVER told us not to put a plastic chair cover on the carpet. We were trying to protect it from rolling chairs and now it's ruined! They took no responsibility. After several complaints they came to our house, took a few pictures and said they would submit a claim with the manufacturer because they are not responsible. They only "install and sell" the carpet but then act like they are not responsible! I kept asking for the status of the claim and they finally got back to me and said simply "claim denied"! I then asked how can I get the carpet repaired because I certainly can't live with this and they have never replied. I'm going to file a claim with the BBB and consumer advocate sites. It's so clear that they completely rip off the customers and don't care a bit about customer satisfaction. They have not heard the last of me.

We came here looking for an area rug. The idea was to find some carpeting that we liked and then…read morehave a section cut and edged. Just to be clear, we were not looking to install wall to wall carpeting (although I'm fairly sure they perform this service) or to find finished area rugs. California Carpets has a good selection, but it's a little like shopping at the Nordstrom rack. You have to be willing to put in the time to look through aisles and aisles of stuff. Ultimately we found what we wanted. The great thing also was that it was on a roll for a very expensive carpet but which was discounted because they only had a few more square feet left. That being said, the edging was not included and was not cheap. Overall, I recommend this place because there aren't many like it on the Peninsula. The staff was professional and they have a good selection. Just be prepared to spend a lot of time looking for what you want. To be fair, I think that's what it would be like anywhere that has a large selection of carpet to choose from.

Agree that I'm so happy to have found this place. They are super knowledgable and very happy to…read morehelp inexperienced individuals. Chris is an absolute gem. He was able to exact match my old floors just by looking at it. He is my hero. I used them to buy stain for my site-finished hardwood floors. So happy.

Wow, a wood flooring shop that sells old school 2" planks!…read more So happy I found this place. Even though they are technically a wholesaler, they do sell to the general public, so, if you are looking to patch up a bit of your floor and it's the not-tongue-and-groove old style kind, go here and you will find what you need! Of course they have all different kinds of flooring too and when I was there there were a few flooring contractors there buying their material so you know the place is legit!

I love my new floors! Frank and Rogelio did an amazing job installing these new hardwood floors…read more The quality is fantastic. Worth every penny!

Frank and Rogelio just finished a big job on my 4 BR 3 BA house in SSF…read more About half was 62 year old oak flooring that needed a lot of work (dogs!). all of the bad wood was replaced and the floors look better than new now. Additionally, they installed new luxury plank waterproof flooring in the kitchen, baths and 2 other rooms. It simply looks great. Price was fair, they were courteous, professional, and on schedule. Who could ask for more??? I have another rental house that will need the same treatment and I'll be calling B&F, for sure!!!