Decrepit place with decrepit people. Never been so disrespected in my life. I passed on Dr Scott's recommendation to start my 11 year old chihuahua on steroids for a cough. Her staff went ahead to add it to my bill anyway and wouldn't remove it when I asked them to. I had to decline it firmly several times before I could get them to remove it from my bill. They laughed at me directly to my face and made me wait over 30 minutes longer for this to happen. Several times they would say passive aggressively, "It's for his cough". I said "yes I know that I'm going to try to find another option". Then they proceeded to get frustrated at me because they couldn't figure out how to use their system to take the steroid off my total bill. I was both confounded and fucking irritated at this point. Before that, crazy hysterical lady with tattoos had been so scared by my 5 pound chihuahua. He was just anxious because she had a really nervous energy and so he wouldn't let her touch him, only Dr Scott. She freaked out and left the room. Later on, this freak of nature decided to come back into the room to give me some dog training advice. My dog is a rescue and he is working on his habits everyday. How about you just do your job? With great difficulty, I finally was able to pay for their services and went on my way. I stopped for a moment to criticize them for such a horrible experience. This resulted in that heavy set receptionist threatening to call the cops on me. Presumptuous and aging in standards at best, racist at worst. read more

friendly and been around for many years. Dr. Scott is a compassionate doctor and very experienced with cat maladies

I took my cat in on a Saturday with dilated eye sneezing, a soft sounding meow. Told Vet these concerns and also that weight is normal but appetite and thirst increased. She thought it was hyperthyroidism and ran blood work even though cat showed no signs. Blood work came back fantastic and Vet didn't even mention concerns about his eyes and the conditions of which I bought my cat in for, completely dismissed them and was more concerned about his heart beat. I end up taking my cat to Banfield and the Vet there immediately recognized that my cat has a cold as the underlining condition causing the issues with his eye and suggested that he takes L-lysine for about a week to clear up the herpesvirus causing the cold. Would not recommend Overlook Vet Clinic. Waste of time and money. $202 bucks for the blood lab srvs $35 bucks for blood work consultation $4.50 medical waste $7.50 galapentin $58.00 exam $306.75. read more

Yikes. I went here because my pup had pink eye and to establish new care in general. I was pretty disappointed overall. THE GOOD: - They were able to get us in next day - The receptionist was really friendly - The vet tech was really nice and comfortable with my dog THE BAD: - I waited for quite a while even though no one was in there. - The vet was VERY nervous around my under 30lb dog... From the moment we entered the place everyone (except the vet tech) there was sketchy with my little pup - the way they were approaching her made it even worse... Our last vet clinic loved our pup and we transferred due to proximity. - They put your dog on a metal stanchion that electronically lifts them to the height of the vet so she doesn't have to pick them up... They put a wire around their neck to hold them in place while they raise it up - My dog wasn't "relaxed" when doing this which, didn't help. - This was a primary visit and initial check-in... The vet was so focused on how terrifying my pup was that she forgot to do basic checks for ticks, fleas, and whatever else they are supposed to do... She simply looked at her eye, and said she had pink eye so gave us eye drops. She didn't administer any steroids because she didn't think that my dog would take it well. - I called the clinic back to see if they had in-fact checked for fleas and the receptionist said they'd have the vet call to confirm... It's been over a week and I never got a call. The appointment was ~$150.00. - They do not sweep or mop from what I can tell - not sure about how clean it is mid-Pandemic. Total bummer visit with exception to the fact that the vet tech was very helpful and honest. I don't recommend going here for ongoing care. Possibly if you are trying to avoid the emergency room but even then... not sure if I would have gone if I could do it over. read more

Do not use this vet. She killed my cat. It suffocated over night. She let my cat die. Terrible

I was very impressed with my visit at overlook. The veterinarian tech Kayla was SO amazing with my stubborn, old chihuahua. He has been to plenty of vets in his day and she was by far the best with gaining his trust almost immediately. I felt like she really cared for him and treated him like her own. Dr Scott was awesome too. She gave us helpful information about our pups fatty tissue lump and was very upfront with how much everything would cost. She was patient with my little guy and diagnosed a heart murmur which we were unaware he had. I am so happy to find an amazing place to go in Portland that not only cares for my pups but is also affordable. read more

Overlook Veterinary Hospital - Veterinarians Near Me - Portland, Oregon

This place is incredible! I was very anxious about getting a few growths removed from my dog's mouth, and had had a dismal experience at a previous vet clinic in Washington state. I found Overlook after researching and calling at least 15 vets in Portland. Here's why this place is stellar: 1. The staff were wonderful! They are knowledgeable, warm, patient, and most importantly, were willing to talk to me about the issue over the phone - before paying to meet with the vet in person. Most vets are tight-lipped on the phone until you come in cash-in-hand, making it impossible to know how expensive a place is until you fork over $40-60 for the initial visit. Currently I am unemployed and couldn't afford shopping around. Every staff person I encountered - whether on the phone or in person - was professional, competent, honest and affable. And they were all very happy! and seemed to really enjoy their work. 2. Dr. Rebecca Scott is a friendly, cool-headed, adept veterinarian. Her imperturbable demeanor put both me and my dog at ease. She also didn't automatically jump to the worst case (and most expensive) scenario. For example, she didn't assume that my dog needed the teeth around the growths removed, like the first vet did. Dr. Scott and her staff did a masterful job cutting out the growths. My dog's gums looked great post-surgery and never bled or gave him any problems. 3. Very fair prices. I didn't feel cheated when I left. This was an unavoidablely expensive procedure, so half the stress I experienced had stemmed from my financial anxieties. The first vet I visited tried to convince me that I needed to put my dog under twice for TWO surgeries - once for a biopsy, and then for the procedure to actually remove the lumps! But in reality, it's typical to remove a growth before knowing its exact pathology (even in human cases involving cancer, I have experience with this personally). At Overlook they removed the growths and then sent in the biopsies. One procedure, that was it. It came to $850, plus two histopathologies which were optional (so grand total $1,035). This was exactly what I was aiming for. 4. Convenient and flexible with scheduling, and again, willing to answer questions and go into detail over the phone. This place is just overall fantastic! Go here if you want first-rate, thorough care. My dog, who is literally my world, is recovering well and is his usual happy, healthy self. It turns out the growths were epuli and gingival hyperplasia - hence benign, but likely to reoccur. As long as I have Overllook to turn to, I won't fret! Thanks Overlook! - Michelle read more

We have been taking our beloved cats to Dr. Rebecca for about 30 years. even before she opened the Overlook Hospital. I would never go to another Vet. She is awesome! The entire staff has always been wonderful. They have compassion and great work ethics. She treated and cared for all of our pets as if they were her own. I would highly recommend her and her staff. We all love you. Thanks for the years of great service. (Hmm..not in San Fransico, but North Portland.) read more

I have a really shy dog and she was immediately comfortable with Rebecca. Her entire staff is amazing with Daisy and I find their prices very reasonable. read more

Overlook Veterinary Hospital - Veterinarians Near Me - Portland, Oregon

horrible place, used to work here and I would never ever bring my pets here. I wouldn't recommend anyone else does either.

Took my dying kitty there this morning. I was turned away at the front desk because I didn't have an appointment. What a cold hearted place. read more

Dr Scott and her team are the kindest and best skilled vet care team I have had the pleasure to work with. They are honest and understanding when we had to make the difficult decision to put our pup down. They even closed down the entire office for when it was time to put Bruce down. They are just such a compassionate group of people. After going to clinic that seem to care more about dollars than dogs, I can tell you We will always be taking our pets to Dr. Scott! read more

We have been taking our pets to Dr. Scott for over 25 years and love her dearly. She clearly loves our animals, and we have never had any complaints about the care they have received. She has helped us keep them going when they could and helped us to let go of them when it was the right time. The staff is friendly and helpful. The location is easy to get to, and we have continued to take our pets their even when we moved farther away. read more

I wanted to like this clinic because the staff is so friendly and warm, and at first glance it felt like a great small neighborhood resource for my pet's health. However, the medical treatment and evaluation I received was both unacceptable and damaging to my cat's health. My kitten was misdiagnosed for a parasite. Overlook did not use the proper testing method before administering a medication that is not even recommended for the treatment of this parasite because if its low success rate compared to other medications, and its risk of neurotoxicity. My cat's history and circumstances made her an unlikely candidate for this parasite, but they went ahead with treatment anyway without even mentioning the secondary testing recommended by the lab. Furthermore, the parasite count on the test results was unusually high (common in false positives). Followup tests after treatment, using the correct testing method, showed that she had no sign of the parasite or the antigens. Usually cats have the antigens in their body for up to 6 months after clearance of the parasite. Among everything else, this should have been a red flag that the parasite was misdiagnosed. After her symptoms didn't improve, Overlook's next idea was a change in diet. They had me come back specifically for a "consultation," in which they charged me $60 to have a conversation about something they had no insight on. The vet simply printed off two product sheets for prescription gastrointestinal dry food they had already given me the name of, and said they were "working" on getting a nutrition specialist, but could offer me no additional information. She mentioned she'd tack on phone calls for the rest of the month to be included in the bill, but what would I use these conversations for if she already had no further advice for me? In the end, I described my cat's symptoms to another clinic, which guessed that my cat had a different kind of parasite without even seeing her in person. This suspicion was confirmed by them with lab results. Overlook hadn't even mentioned the possibility of this other parasite, even though her symptoms and circumstances aligned exactly. Unfortunately I'd spent all my pet funds on Overlook's useless services, and was not able to treat my cat for the parasite she actually has. Furthermore, the medication she had originally been administered made the infection worse. I am now catless and broke. Thanks, Overlook. read more

OK just knocked off another star after a TERRIBLE vet visit, in fact the worst my poor kitties have ever had. We were there for a routine checkup and vaccines for 2 cats and it took 2 hours!! The vet that we saw this time did not seem particularly compassionate, especially towards my chubby cat, and insisted on turning one cat on his side to do the shots. He freaked out, hissing and biting like I've never seen. He is normally sweet and loving and charms any new person who meets him. Her solution was to call more people in to hold him down and to put a muzzle over his face so he couldn't see, which only made things worse. The other cat got so stressed out by watching this that she crapped all over the table, something that I've NEVER seen this very prim, vain cat do. The cats have spoken and I will not go back to Overlook. read more

I am a first time dog owner and I got Tulip from the SW Washington Humane Society. I took Tulip to Rebecca for a routine check up. Not only were Rebecca and her staff friendly, but they were very patient with me. They took time out to explain medication options (preventive care) and the receptionist event looked over my insurance papers (I had no clue what was covered.) I felt valued and I was not intimidated because of my lack of knowledge. Tulip and I now have a permanent vet! read more

We had an appointment for our older dog for weeks. She had tumors on her tail and needed to get them checked. We spoke to an animal ER but they were so busy with critical cases they said it would be best to wait for our appointment with Overlook. These guys cancelled on us the night before our appointment! They said they couldn't see her for at least another few weeks. We made the appointment anyway. We ended up having to put our sweet girl down because the tumors ruptured and became unbearable fo her. We must have forgotten to cancel our future appointment that was supposed to be yesterday. We received a voicemail from overlook saying "Do not bring your pet in, they will not be seen. The doctor did not come in today. We are busy." The girl who left the message had no idea what was going on with appointments and finally came to the conclusion (via a lengthy and confused voicemail) we couldn't reschedule the appointment they cancelled for another two weeks. Don't bother making an appointment weeks in advance because it means nothing here. Very unprofessional and reception has no clue what's going on. If your animal needs care, find someone who cares or at the BARE MINIMUM keeps their appointments. read more

Any pet parent knows that a visit to the vet is probably more frightening for them, than it is for their animals. I felt completely at ease at OVH, which showed my pup that she didn't need to be nervous either. I recently moved to Portland from Canada, and was so happy to find a veterinary hospital in my new neighbourhood. I noticed that my 4 yo bulldog had a thinning patch of hair and thought this would be a good time to make an appointment and meet who I hoped would become our new vet. The staff at OVH was extremely friendly, knowledgable and consummate animal lovers. They gave my puppy lots of praise and treats and made sure to let me know that we were welcome to come any time for "a friendly visit", to let her know that the vet isn't always an uncomfortable thing. We were in the office for a long time and had to wait for quite awhile to even get in to the examining room. I can't take a star away because I don't know what happened before our appointment, and they are dealing with unpredictable little creatures. I can only think it was because they were giving extra good care to the patient ahead of us. Dr Scott and Eli really welcomed us to the neighbourhood, and gave us many resources on local dog parks, poisonous flowers in the area, as well as the closest emergency animal hospital. Her skin issue didn't test to be anything serious-probably just allergies and all 4 of us breathed a sigh of relief. Thank you Dr Scott and staff for giving us such a wonderful experience. Here's to many more healthy visits! read more

I wish I could say something good about Overlook Veterinary Hospital, the doctor Rebecca Scott or Erica the vet tech, but I can't in good conscience. I had THE most bizarre and unprofessional experience I've ever had anywhere in my 40 years at this place 1.5 months ago... I live right up the street, so when I brought my new fur baby home this seemed like a good place to start. We had a normal check-up, baby boy got his 2nd shot, and i got a little plastic tube to take home to collect feces for a recommended snap test. Snap test turns up "lightly" positive for Giardia. I pay for the recommended treatment of metronidozol - which as it turns out is very dangerous for a 3 lb puppy - but that's another issue... I am sent home with 3.5 ml of a super viscous liquid medicine distributed in a much larger bottle that was at least 1 oz in size - in other words: a tiny amount of a super thick liquid in a bottle that was way too big. Fast forward two days into the 8 day treatment when I couldn't get any more of the medication out of the bottle because it was clinging to all the walls. I call back and let them know. The first thing out of Erica's mouth was "well, I know I put 3.5ml in there". I say, "well, I can't get it out". Erica makes it very clear that somehow this was all my fault, and i attempted to make clear that it wasn't - fending off her redirect with the notion that somehow I severely overdosed my puppy, or that somehow I am the problem in this equation. Erica says "I'll talk to the doctor and get back to you". She called back next day saying "we don't know what happened, but we're just going to call this his treatment." once again, stonewalling and redirecting with the notion that somehow this is my fault. So I call back again asking to talk to doctor Rebecca Scott, because i'm pretty blown away and thinking: 'no way could they actually treat their clients this way?!', but she didn't return the call. It's then I realize what's going on, and I go in to the clinic because I'm stubborn like that. I stepped in the door and announced who i was to the receptionist. Rebecca Scott, who was standing right in front of me, chose not to say one word and just walked away. Erica takes me aside and once again blames me for their irresponsible distribution of a tiny amount of a incredibly viscous solution in huge bottle (because apparently the physics of this is my fault too). Erica actually pointed to the bottle at one point saying "well then why is it (the medicine) clinging to the walls?!". She then closed with "we can test him again in a couple weeks". *facepalm* As if this was a comfort. AS IF I WOULD COME BACK and pay all over again to be put through this a second time. In short: These ladies distributed their prescribed medication in what is probably the most inefficient manner possible and then refused to replace it in a container that I could it out of. Let me repeat: they refused to redistribute 3.5 ml of medicine. This is little more than .5 of a teaspoon of medicine folks. They put me though 5 days of hell with Erica's stonewalling me and trying to convince me that somehow I overdosed my puppy, they compromised the treatment they had prescribed for my baby, and all of it so they could nickle and dime me for little more than 1/2 a teaspoon of this medicine. By the end of it all it was clear that Erica's approach to "patient care" was welcome by Rebecca Scott. I'll give it to her, Erica is a fantastic henchman! Very good at redirecting and shutting people down. I bet she saves you loads of money, Rebecca. SHAME ON YOU. The both of you. Archie's Mom read more

Love this place have been going for years. If you're looking for an independent Dr who genuinely cares for our furry friends. You've found her. She's a community person who has taken care of my Dogs and cats with amazing professionalism and compassion. read more

Over the years of our pets' lives we've tried out a few different vets, and I am SO glad we've found this place. They treat us and our animals with compassion and care, and go above and beyond to see us when our pets need to be seen urgently. No other vet has respected us or our pets as well as the vets and techs here. I can not recommend any other vet clinic in North Portland. These guys are the only ones we'll use. read more

The staff at Overlook is always very friendly, patient, and helpful. When I first went in to this clinic as a first-time dog-owner, they made sure to answer all of my many questions and explain the basics of puppy health care. Dr. Scott and her staff all seem very knowledgeable and have always taken good care of my dog. Prices are generally quite reasonable, but I have had to take my dog elsewhere for certain more expensive procedures. I loved this vet clinic, and would still go to it if only I still lived in the area. read more

This vet is great as long as your pet is healthy. As soon as I needed to get help with my 13 year old Wire Fox Terrier peeing in her sleep this Vet Gouged me with tests that all turned out fine and she still hasn't given me any medication to help with the peeing. I've had several old dogs with this problem And it's an easy fix. She just wringing as much $$$$ out of me as she can. Don't go to her!!!! read more

Do not go to this vet! We went there around a year ago and after all our negative experinces I will not go back. I wanted to switch from VCA North Portland, after years, because it is a bigger hospital and sold out to VCA, so not locally owned anymore, although it has local staff etc, and also Overlook was a lot closer to our house. So, we scheduled a routine annual exam for our cat; then the office had to cancel last minute. Then they said they would be in touch to reschedule and did not get in touch with us. Although some of the office staff were extremely nice and competent others were not and overall you got the vibe that the entire place was not functioning on all cylinders. We got in touch with them after weeks went by and rescheduled. At that exam the doctor was very intense, with no "bedside manner" at all. She pushed meds on us that seemed unnecessary like L-lysine that was simply an immune booster for our cat who sometimes sneezed and got a stuffy nose, like once a year. The costs added up quickly and they didn't explain or elaborate on them to insure we wanted to assume them before ringing us up. Then, we still gave them another chance and scheduled dental work, which is expensive! I was all set and took my cat in for her big dental work day and when I got there the front desk attendant (who was very nice and has since quit the practice) was in tears because she had to tell me she couldn't take our cat and they weren't able to do the exam (she had just gotten in; it was first thing in the morning when we were to do the drop off) because the attending tech had called in sick. That was the last straw. We never went back! Disorganized and when we did see the doc, she wasn't a big cat fan in my opinion and also had a very patronizing way of talking to me like I didn't know anything, which really rubbed me the wrong way! read more

I've been taking my crew of animals (currently 2 dogs and 2 cats) to Overlook Vet for over 7 years. As an animal rescue advocate who volunteers at a shelter, I tend to take in companion animals who are older and/or have medical issues. So I need a good, reliable, trustworthy vet who is affordable and compassionate, and has tons of experience. Dr. Scott and her staff have taken excellent care of my dogs and cats, from basic routine care to some pretty difficult illnesses and chronic medical issues. They have gone out of their way to help me, doing extra research, squeezing in an appointment if something urgent comes up, showing me how to do supportive care at home, and always advising me of all the options. And if one of my animals was in for an illness or procedure, they always call to follow up and check on him/her. I really feel like the Overlook staff has the health and wellness of my companion animals as their top priority. read more

Having brought our dogs to a number of veterinarians over the last 30 years, I can say that Rebecca Scott and her staff are exceedingly good. Our dog seems to actually like going to Overlook where we have received excellent care and advice. Rebecca is unusually knowledgable and a great diagnostician - and her staff is especially caring, friendly and helpful. I would highly recommend Overlook to any pet owner. read more

We have had other perfectly competent vets but Overlook Veterinary Hospital has that extra something that is hard to describe. Dr. Scott somehow always makes time to drop in and say hi even when we are only there for a tech appointment. I do not know how she does it, because she is obviously very busy. She is wonderful with our kitten. She and her staff make what is often an unpleasant time for our pets as comfortable as possible. If you are looking for a vet in North Portland, I say give OVH a try. read more

We just moved near Overlook Vet Hospital and decided to switch. We have a 2 year old dog. I am very impressed with the establishment. I especially liked how the doctor spent lots of time discussing my dogs health with me, and asking lots of questions. Also I thought they were very reasonably priced. They even called to follow up after the visit. I hadnt planned on switching vets but I am glad I did because they are way better than my Irvington Veterinary Clinic; better service, better advice, and less money. read more

We really like Overlook, they are awesome to our pets (2 pit bulls, 1 cat) and have always given us good advice. They are also inexpensive and very flexible about scheduling. Dr. Scott is very nice and professional and she truely loves animals. Also, they are very conveniently located near us in NoPo. read more

Don't ever do business with this clinic. In 2008 I rescued two cats from them a few years ago and when one of them was on his death bed I called to ask if they could help out and save his life! I told them I had already spent $1,700 at Dove Lewis and they agreed they could help. I quickly brought my cat to them and they said they would need to keep him for a week. I informed them I only had about $300 on a credit card and $200 available in cash to spend on him or I would have to consider putting him down, my heart was broken but as a pet owner I know I have to set limits on the financial strain. Dr Scott said she would "take care of it". When I got the bill it was over $1,100 dollars ($562 of that was labor alone!) I paid only $500 as agreed and she recommended that I put the cat on special (and expensive) food that I could only get from her. This cost me an addtional $40/month to purchase. Once I paid I didn't hear from them again until early 2011 when they had sent the rest of the bill to collections. They lied and said they had a contract (they presented one for another cat I owned to the court system, not the cat they serviced), they hired a shady collection agent and currently claim I owe them $947 in late fees and collection fees. I love my cat, but I would have put him to rest had I known this was going to happen. They took advantage of my stressful situation and they employed unethical tactics in using a false document to make a claim. In addition I will add I took this animal to another vet and he found that the ingredients in the food she prescribed was what was actually causing my cat to have urinary problems, as if she were making him have these problems so she could keep fixing them. My poor kitty suffered so much. I warn you not to take your animals here because they will receive poor care and you could be subjected to a false small claims court charge based on the contract you sign when bringing in your pet OR any pet you have after the original paperwork is signed. WATCH OUT! I will also add that after spending $900 on my other cat's skin condition, which absolutely puzzled Dr. Scott after six months of treatments, medications and tests, turned out to be an allergy to fleas. Again, another vet had to diagnose this and it only cost me $100. I hope no one else is subjected to this shady business, especially not any four legged ones! read more

The Overlook Veterinary Hospital saved our cat's life after he jumped off a fence and speared himself on a bamboo garden stake, requiring abdominal surgery to remove a 6" piece. They were calm, professional and caring, and charged us a lot less than we had feared the whole experience might cost. We are grateful to have them in the neighborhood. read more