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    Services - Owenbrown Electric

    Electric inspection

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    4 years ago

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    GAC Services - Call GAC Services for a complimentary consultation.

    GAC Services

    (231 reviews)

    i will give 5 stars to boyland electic they are curtious they are efficient i really dont know what…read moreelse to say meena

    I was a GAC customer for approximately 15 years and maintained a service agreement throughout that…read moretime. Unfortunately, my experience over the past year caused me to lose confidence in the company. My scheduled maintenance appointment was missed during the confirmed service window, and I had to call to find out what happened. On another occasion, a plumbing appointment was rescheduled after it had already been confirmed, creating unnecessary inconvenience. During a later service visit, I received repair and maintenance recommendations that seemed far higher than what I ultimately found elsewhere. While everyone should get multiple estimates, the differences were significant enough that I decided to seek other opinions. The most disappointing part was the customer service. I completed a satisfaction survey, emailed management twice, and was promised follow-up calls that never came. As a long-time customer, I expected someone to take ownership of my concerns. That never happened. The technicians I interacted with were professional and courteous, so this review is not about them. It's about the company's lack of responsiveness when a long-term customer raised legitimate concerns. After 15 years, I canceled my maintenance agreement and moved my business elsewhere. That's something I never expected to do, but the trust that had been built over many years was lost.

    Presidential Heating & Air Conditioning

    Presidential Heating & Air Conditioning

    (66 reviews)

    When your water heater is leaking, you assume that you're in for a terrible experience and a…read morerip-off by some company. But, nope, that wasn't what happened today! Thanks to Presidential Heating and Air Conditioning (formerly Shipley), I got my problems addressed in a friendly, thorough, and professional manner. I appreciated Chris and Bryan and will make them (and Presidential) my go-to HVAC folks!

    I cannot recommend Presidential Heating & Air Conditioning based on my experience…read more I hired the company to perform a refrigerant leak search for my HVAC system and paid over $750 for the diagnostic service. According to the technician's diagnosis, the indoor evaporator coil was leaking and needed to be replaced. However, a subsequent licensed HVAC contractor discovered that the outdoor condenser originally tested by Presidential was not actually connected to my apartment. After identifying the correct condenser and testing the correct system, they found no leak in the evaporator coil. The HVAC problem was ultimately resolved by replacing the reversing valve, not the evaporator coil. Because the wrong outdoor unit was tested, I believe the diagnostic conclusions I paid for were not reliable. This resulted in significant delays, additional contractor expenses, and considerable time spent trying to determine the actual problem. I contacted Presidential directly and requested a refund for the diagnostic service, providing an explanation and supporting documentation, but did not receive a response. I understand that HVAC troubleshooting can be challenging, but correctly identifying which equipment serves the property is a fundamental first step before diagnosing or recommending replacement of major components. Unfortunately, that did not happen in my case.

    Owenbrown Electric - electricians - Updated September 2026

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