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    Oxi Fresh Carpet Cleaning

    4.8 (162 reviews)
    Open Open 24 hours
    Updated 3 weeks ago

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    Response time

    20 minutes

    Response rate

    100%

    Services - Oxi Fresh Carpet Cleaning

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    Recommended Reviews - Oxi Fresh Carpet Cleaning

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    Porch
    Aeryn K.

    Great job cleaning the porch! Dawson was quick, kind, and thorough. The price was also great.

    The old stain was removed after cleaning!! Great work
    jas k.

    Oxi Fresh is a great place for getting your various home cleaning needs taken care of. Their manager Rob is very responsive and is able to work with you to finalize a good pricing. We appreciated the process over yelp messaging to finalize the work order and pricing. Also, we had something come up and Rob was able to help reschedule our appointment to earlier by an hour without any fuss. Our cleaning specialist was Dawson and he arrived on time. He understood the whole set of things we needed to do from multiple sofa cleaning, rugs, dining chairs and Kitchen tiles. Dawson worked with us to plan the cleanings so we could manage our day with less interruptions. He started cleaning and was just in the zone from start to finish. He would share a few pics in between and that was great. He was able to remove a 3+ year stain in our yellow sofa successfully too. The kitchen tiles were well cleaned and it felt like new. Overall, Oxi Fresh: Rob and Dawson are fantastic team to work with!

    Clean and dry

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    7 days ago

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    15 days ago

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    Photo of Dawson R.

    Dawson R.

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    5 days ago

    Dawson was able to schedule us next day and was very professional. Great to work with and will use again! Thank you

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    5 days ago

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    1 month ago

    They were very easy to communicate with. Gave a very reasonable quote. And were able to get me booked within 48 hours of communication.

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    Dawson R.

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    2 months ago

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    Dawson R.

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    9 months ago

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    Dawson R.

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    3 months ago

    Great communication and service. Scheduling was easy. Dawson arrived on time, answered all of our questions, and was very thorough.

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    Dawson R.

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    3 months ago

    Oxi Fresh responded quickly and I was very happy with their excellent work! I would definitely hire them again!

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    Dawson R.

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    11 months ago

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    Dawson R.

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    10 months ago

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    Dawson R.

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    5 months ago

    Awesome and very thorough service by Dawson. We are very happy and will hire them again. Thank you .

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    Dawson R.

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    1 year ago

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    Dawson R.

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    6 months ago

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    Dawson R.

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    1 year ago

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    Dawson R.

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    7 months ago

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    Dawson R.

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    1 year ago

    Very thorough job. Carpets and couches looked amazing. Would use again and recommend to others.

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    Dawson R.

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    9 months ago

    Great service and good cleanling of carpet ,Prompt and kind communication .Available for appointments.

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    Dawson R.

    Angela, thank you for this nice review! Very much appreciated!

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    1 year ago

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    Dawson R.

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    3 years ago

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    Dawson R.

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    9 months ago

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    Dawson R.

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    2 years ago

    Fantastic service. Provider was friendly and Cleaned up all areas very well. We'll be scheduling another service in the coming months.

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    Dawson R.

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    6 years ago

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    Dawson R.

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    3 years ago

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    Dawson R.

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    2 years ago

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    3 years ago

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    Dawson R.

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    2 years ago

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    Dawson R.

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    3 years ago

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    Dawson R.

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    4 years ago

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    Dawson R.

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    7 years ago

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    Dawson R.

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    6 years ago

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    Dawson R.

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    2 years ago

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    Dawson R.

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    2 years ago

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    Dawson R.

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    3 years ago

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    Dawson R.

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    7 years ago

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    Dawson R.

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    2 years ago

    Prompt, thorough service that was fair priced. An obvious pick for me next time I need my carpets cleaned. Thanks!

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    Dawson R.

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    2 years ago

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    Dawson R.

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    4 years ago

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    Dawson R.

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    6 years ago

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    Dawson R.

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    6 years ago

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    Dawson R.

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    Page 1 of 5

    Oxi Fresh Carpet Cleaning Reviews in Other Languages

    Ask the Community - Oxi Fresh Carpet Cleaning

    Do you clean mattresses?

    Yes, we clean mattresses. Thank you for your question.

    Hello. You have good reviews & you respond to each of them which is very much to your credit. Do you use a CRB machine for agitation and a rotary machine for carpet cleaning? Thanks!

    Thank you for your kind comments regarding our reviews! We use a CRB (counter rotating brush) machine for agitation and cleaning. Our process relies on highly effective cleaning solutions (green, safe for people & pets) which break down and… 

    Do you clean shag rugs?

    We can clean shag rugs as long as the fibers are no longer than 1.5 inches, and if it is an area rug it would need a solid backing so the rug does not move when our machine goes over it.

    Do you do carpet stretching? Stretch 1 room, clean 3. And do you come to 94602?

    Hello Cynthia, we do not do carpet stretching. We would be happy to clean the three rooms for you if you'd like. You can call 925-391-1441 or go online at www.oxifresh.com to schedule. Thanks for reaching out to us!

    Hi. Do you clean rugs? Do you pick up and deliver? We have 2 area rugs, 71 by 45. How much would it cost each?…

    Hello Eve, yes we do clean area rugs. We clean onsite at your location (we do not pick up and deliver). The price to clean the two area rugs would be $139. If there are pet odors we would add a deodorizer at an extra charge. Thank you for your… 

    Do you clean couches?

    Hello. We clean microfiber chairs, sofas, sofa sectionals and loveseats. Thank you for your question!

    Don’t See Your Question? Ask Away!

    Review Highlights - Oxi Fresh Carpet Cleaning

    David is greatly knowledgeable not just about carpeting and vacuums but about life in general.

    Mentioned in 53 reviews

    Read more highlights

    The Grout Specialist Co

    The Grout Specialist Co

    (75 reviews)

    I do not like giving bad reviews but this guy was so unconcerned about our satisfaction with the…read morejob, and left the floor in such terrible shape, that I want to comment. The reason I am still bothered, although this was months ago now, is that he tried to gaslight both my husband and me and was very forceful with his tone of voice and language trying to convince us of things we could see were not true (neither my husband nor I are overly emotional). When we showed him the mismatched grout colors (described below) he would say they matched. But clearly they didn't. Then he would say they would dry to match. They didn't. And he repeatedly would argue like this about the very thing we could see in front of us telling us what we saw was not true, mismatched grout. He did this when he could not remove all of the white finish from the grout leaving some white spots in the grey grout, in the places where it was hardest to reach. He tried twice to remove the white from the hard to reach spots, and he said he could not. I want to say at this point he was very angry and did offer me a refund, and I suggested it felt unfair to not pay him at all (we have a strong sense of what is fair, and money is not our main concern, and they had spent hours, but with his attitude I should have taken the refund!). Instead I asked him to just come back and fix the grout and we'd call it even. When he came back, without asking me applied black grout colorant over the white spots, this time telling us the black was the same color as the grey grout. Clearly it was not, yet he argued the point that it was. He kept saying "this is the right color". Then he said in a year it might change to grey!!! (By the way, this was new tile that had the wrong finish on it, which is why we called him in... no way was the grout grey because it faded over time, it was always grey). When I saw this was going to be left mismatched, I asked him to just use the colorant over all the grout, leaving it all one color (I prefer grey but all one color was my priority). He said "We don't do that". Clearly they do! He had just done that to spots of the grout. Then, gaslighting us again, he again said that it matched (clearly it did not, it was high contrast to the grey grout) and then he said again that it would dry to match. Of course it did not. When he left this time, and he said when it dried it would turn grey, I don't know why I believed him, I think I was just exhausted by all of this. The same line had never been true before, but in the the exchanges with him he became so heated I just wanted him gone. So I thanked him and let him leave. And he left a job done horribly. No one would have been happy with that floor. I ended up hiring another company to recolor the grout and am very happy with the results. So it cost me twice as much in the end, but the guy I found was so very nice. He actually cared whether or not I was happy with the floor!!!! I clearly wasted my money, energy and time on this very rude man. NOTE: There is more to this story, when he first did the floor he did not do inside the closet, even though it is the same floor. Then when it looked different inside the closet he tried to tell me they used a different sealer in the closet area. I knew they had not, but he insisted it was their fault not his. He did, however, finally do the floor after spending much time trying to tell me it could not be done. For the hard to reach areas that were still white, I even offered that if he would tell me what to use I would clean the hard to reach spots myself but he said it's a "trade secret" and wouldn't advice me how to do it myself. He originally gave us a quote to clean the finish off our tiles, and to replace the grout. When he got there he decided just to clean the grout and not replace. Fine with me. But when he did the job, leaving several white spots where the finish was more stubborn he vehemently tried to tell me it wasn't white. I could see it was. My husband could see it was. Guests who came later could see it was. It made us feel crazy. He came back, begrudgingly and tried again, but still did not get the white off. Finally he used colorant over the white, but it was black, leaving the floor just as messed up as if it were white areas. I have attached photos of the white and black grout that he left me with, each time considering the job done. He did a terrible job but worse... he was so rude about it.

    We wanted to have our pool tile cleaned and regrouted so I called a few of the grout companies I…read morefound on Yelp. Thomas responded right away and asked me to send him a video of the pool area. He said he would come the next day to take a look and give me a quote. He showed up on time and gave me a reasonable quote. In the meanwhile, I tried to call two other grout companies that both asked me to send them a video too. One followed up via text but once I started asking questions about insurance he stopped responding. The other never responded after receiving the video, so I was going to go with Thomas. I saw the recent one star review that was posted and I was concerned. I know things can go wrong with a job, but it's how a company responds to issues that tells me whether I should go with them. The review definitely gave me pause, but there were other good reviews for Thomas and his crew so I set up a time for him to come and do the work. To make sure there would be no unpleasant surprises, I asked clarifying questions about the work, his insurance, and his satisfaction guarantee. He answered everything I asked. On the day before the job was to start, we confirmed the time and he and his crew showed up on the dot. They hand scraped the tiles and reapplied the grout. I appreciated that they did not use chemicals. The reason why I gave four stars instead of five is because I specifically asked Thomas if we should start to drain the pool so they could work on the tile when they got here. He told me they would handle it. The draining process was going slow and his guys couldn't do anything until the level of the pool water was below the tile. Thomas finally suggested getting a sump pump to make the pool drain faster, but he had to drive a distance to get one. As a result, his workers were waiting around until he got back. I wish he would have come prepared with the sump pump, especially since I had asked about draining the pool beforehand. His workers did a good job, but the next day we saw that there was still some white staining on a couple of tiles that got missed so I texted Thomas. He said he would come the next day to check it out. He came and took care of it himself and then had us look everything over to make sure we were satisfied. We were.

    Oxi Fresh Carpet Cleaning - carpet_cleaning - Updated September 2026

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