Everything was great. He comes out looking wonderful he would shake really bad but after the first…read moretime he doesn't. He actually likes it there the service is always great

This is WALL-E, I've taken him to so many grooming salons and each one has told me that he get…read moreaggressive/ overwhelmed and he's just bad to groom, which always would make me super sad because he's such a sweet dog he's never shown any signs of being aggressive to any other dogs. So I was expecting the same comments when I picked him up! To my surprise they send me a text of him playing with their dog Nala, and updating me that he's been a god boy so far and he's just a very curious dog. Which made me so happy to hear! Because I never ever get good comments for him, over all I'm glad I took him he came out looking very handsome and smelling good! I appreciate groomers who don't just shave off a dog because he has a little matting and I could tell they took their time and brushed out his mats he had, over a 10/10 experience I will be back!

This store has almost everything you could possibly need for your pets (for me-our dog) very clean…read morestore! Great location with lots of parking and while customer service has seriously declined these days, there was a very helpful young man on the floor, went out of his way to find an item I was looking for and I totally appreciate that! Highly recommend!

The worst customer service I've ever experienced. When I asked for help, the staff seemed annoyed…read moreand bothered by the request. Eventually, they said someone would assist me, but after waiting over 7 minutes with no help, I decided to leave. The store itself could also use improvement -- the smell and overall organization inside were unpleasant and gave a poor impression. Staff training and better attention to the customer experience would go a long way in improving the overall atmosphere and service.

This is an amazing five star facility that serves the community of Oxnard, and VENTURA. They have…read morefood for dogs that I didn't think existed. But I found what I was looking for thanks.

Very clean well stocked store. The employees are very knowledgeable and friendly. The store stocks…read moremy dogs favorite FirstMate pet foods, I was so happy to see that.

Took my dog to get groomed, got the basic bath & brush service that includes shampoo, blow dry,…read morebrush, nail trim, ear cleaning, anal gland expression, paw & sanitary trim. When we picked her up, her fur was clean but her rear still smelled. I called them and they said they "forgot" to express her glands. How do you forget a service that's included in what we're paying for? If I didn't call back we would've paid for the whole package without getting the FULL service. They were nice enough to take her back and fix it right away but if you take your pet here to get groomed make sure you double check everything before you pay.

I went in with a reschedule appointment because with first one they canceled on me. i go in and…read morethey start telling me they might not be able to take my dog in. long story short they told me they couldn't take him in because of his knotted paws i took it to the vet and they told me he was fine. MIA HAS the worst Customer service ever! never going back she was complaining how she was done for the day and she was overwhelmed when that's there job? they couldn't even take my dog in. after rescheduling me 2 times!

Friendly and helpful. It's a small store so they don't have as many kitty litter tray options as a…read morebig box store but the customer service and convenience more than make up for it. Plus I would rather support this place.

I love this store. The owner is very helpful and knowledgeable. He helped me pick out a new food…read moretopper (which my girl loves so I came back to stock up), a new harness (told me to bring back if it doesn't fit (it fits) and sold me some foot balm for my girls dry foot pads. He sells a good variety of high quality food (Badlands Ranch, Dr Marty and more). I feel good spending my $ here because I'm supporting a local business. New toy for Pearl today, too.

The customer service is amazing. Jessica remembered me after three weeks and my Cats favorite…read moretoy!!! She understands that our pets are family. Jessica also helped me select grooming clippers. I will definately keep coming back

Worst store and management…read more I had a legit complaint and one or the Employees there started arguing with me about my complaint. I was looking for the manager and out pops up this woman and gets inches from Mt face wanting me to fight her. Told me to take it outside, a big woman who because of her size, instead of addressing my complaint trying to calm the situation, gets in my face, trying to intimidate me. Cynthia was her name, she was rude, implote and thought to scare me by bullying. Petrol hires the lowest of the lows it seems to manage their stores. Anyhow, this store is filled with rude bullies who don't have an iota of idea about customer service. No wonder this particular store is like the 99 cent store of the pet stores, dirty store, bad customer service, rude managers & employees who argue with customers Anyhow, Cynthia should be given extensive sensitivity training. If she /he gets in the face of a man to intomidate, telling him to go outside by trying to make one think he/she wants to fist fight, which she cant scared a man my size, I hate to think how she has intimidated smaller people should they have a legit complaint. Just an awful person. Anyhow, the worst of the worst of all the pet stores.

Amazing store! Employee's we're súper helpful and the owner was very sweet! They are one of the…read moreonly aquatic stores i see who ethically keep their fish! No bettas in cups, just thriving in planted tanks, fed a well balanced variety diet, they swim up to the glass to greet you! I will be promoting this store on my TikTok (Amphitrite's Aquatics) as they are incredible! I got a very healthy betta female from there, with some rare genetics for only $10. They've got really fair prices, I saw some incredibly rare bettas for only $55 there as well, all happy and well taken care of! Can't reccomend this place enough!

The Service is very important and these guys did a great job. I am new to the fish world and want…read moreto learn about tank maintenance and what type of fish to acquire etc. thanks again.

They have reasonably priced pet food here like dog, cat, bird, chicken, etc. Lots of brands and…read morevariety for your pets here. I also liked the bird house selection here. Not so much gardening stuff but more like stuff you need to work on the farm. They have a lot of grass seed here though. They have good safety glove selection here.

I came here looking for something to help get my chickens to stop bullying each other and they had…read morea variety of products to help me. The store is quite large, and as I walked past the baby chickens, an employee who was inside the fenced area with them greeted me warmly and asked if I was interested in any of the chicks. I was happy to see they had guinea fowl there. I'd love to get some, but not right now. They have a ton of stuff for farm, garden and livestock. Right at the entrance they had a large number of flat top grills, which I've heard great things about, and also some big gun safes. The young woman behind the register was friendly and professional. Store was clean and well stocked. Parking is easy and the location is easy to find off the 101.

Meaghan does a great job grooming my senior JRT. I really appreciate her gentle, caring spirit…read more Hazel is anxious & Meaghan makes her feel comfortable. Hazel has some medical issues & Meaghan is knowledgeable and handles them perfectly.

My go-to pet store. Staff are knowledgeable and wonderful with my reactive dog. They donate to the…read moreanimal shelter and are incredibly kind to the shelter dogs I bring in, promoting them on their social media and giving them treats. They also fostered a kitten in store who was adopted quickly. I trust Petropolis staff to give me recommendations that will be worth my money. They have regular free sample events where my dog can try a variety of natural healthy treats. I've never been disappointed in a product from this store. Must buy: freeze dried duck necks, beef trachea, California Dog Kitchen, Papa Pasukas, whole minnows

My two dogs Miles and Charlie had their very first day at Dioji. I felt like a mom dropping their…read morekids off on the first day of school. Staff was wonderful, they explained the process, made sure that my dogs would play well with others. I could see that safety comes first. Yes, they came home exhausted from having so much fun. Look forward to bringing them back.

Gigi loves going to Dioji's. She comes home exhausted every time. When she stays overnight, they're…read morereally good about giving her the medication she takes. I give them a 5+.