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    Ozel Jewelers

    4.7 (230 reviews)
    Open 10:00 am - 5:00 pm

    Services - Ozel Jewelers

    Jewelry cleaning

    Jewelry redesign

    Jewelry repair

    7 More Services

    Jewelry reshaping or resizing

    Jewelry restoration

    Jewelry stone setting

    Watch cleaning

    Watch part repair

    Watch part replacement

    Watch seal testing

    Ozel Jewelers Photos

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    Recommended Reviews - Ozel Jewelers

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    Reviews With Photos

    My amazing ring brought back to life at Orel Jewelers
    Danon Teresa S.

    Why we live Orel Jewelry store? Their amazing customer service and dedication to the customer experience! I was devastated when I realized I lost a diamond from my anniversary ring purchased at Ozel's. We took it in and Esther, who is always helping us, was so sweet and made sure we would have it back in a week. Picked it up and it was good as the day we took it home. For an EXCELLENT jewelry repair experience, please come to Ozels

    Jessica S.

    WOW! We love this jewelry store. Where do I start?! Well my 4 month old got her ears pierced for the first time today. Esther made sure it was sanitary, quick, smooth, and perfect! They are so welcoming, kind, and make your experience feel so hospitable with drinks. She walks you through the entire process and is always willing to go above and beyond even by offering to make anything custom just for you. If you are looking for a place to pierce your baby's ears, i HIGHLY recommend here with Esther. You and your babies deserve the best treatment and pieces! (Plus they have sooo many pieces to shop from with soo many custom options). THANK YOU OZEL FAMILY! (Pics of baby girl before and after. Plus she got a certificate for her first diamonds and first piercings)

    Went to Ozel's today to look for some earrings for my three month old daughter with her Godmother and we're delighted to find out that they also do the ear piercings. Esther and her son Joseph were very helpful with the process. Esther was very kind and took her time with my baby ensuring that I liked the placement and worked very fast. Will definitely recommend this place to my friends. Thank you so much!

    Ear Piercing!

    I took my baby girl to get her ears pierced and let me just tell you they are Amazing! Very welcoming from the start and made me feel comfortable in such an important life event for my daughter. If you're looking for the best of the best look no further they definitely exceed all my expectations and I'm sure they will exceed yours :)

    Frank A.

    Ozel is a gem in the Redlands community . Family owned and operated, they have a great variety of rings, bracelets, watches, earrings and jewelry for every occasion. They sell pre-owned Rolex's and make custom jewelry. Esther is sweet and helpful and Christian is knowledgeable and patient. Drop by Ozel's for your jewelry needs and ask for Esther or Christian!

    The ladies are reunited

    As I thought I had lost a 24yr old "Silver Sister" bracelet from Tiffany's I took the remaining pieces in to have repaired. They can do literally anything; link removing, shortening, reinforcing clasps, replacing claps on any type, age, or material. I have vintage pieces of the "iconic" Tiffany and Co jewelry that I have collected over the last 30yrs. I have lost many "silver sisters" over the years practically maxing out credit cards over it only to be told by the actual company that Tiffany & Co is jewelry that is "not meant to be worn everyday." Yeah let that sit in. So back to Ozel, I took every "Silver Sister" I owned to be repaired because if I almost went into financial ruin over this jewelry I'm wearing it everyday, all day, never removing anything. My New Years can now happily and safely due in large to the family at Ozel Jewelers. Ester, you're my new gem, big pun intended, I trust you with any one of my children. Here's to a long future of keeping relics alive.

    Jewelry

    Ozel Jewelry was amazing! If you're looking for a place to get your daughter ears pierced this is the place to go. Esther was so patient and kind she did an excellent job on my daughter's ears. Also there plenty of jewelry to pick from.

    Such a great experience with Esther, she handled our baby Scarlett with care. She took time to measure out the piercing and the she moved quickly with each ear. Scarlett cried for a second but quickly got over it because Esther was gentle and talked us and the baby through the whole process.

    New Earrings!
    Nicole A.

    Esther is amazing and has pierced my daughters ears 2x, 1 closed cause we left an earring out too long! Highly recommend! They also fixed my wedding ring! Amazing family owned company!

    Custom engagement ring
    Benjamin M.

    Brought my grandmas old engagement ring and they did an amazing custom job! I had 3 different people who told me to try Ozels out I was amazed! Such loving and caring people. Truly want people to be happy! So blessed to have gone there!

    Soldered rings

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    3 months ago

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    21 days ago

    Beautiful high end jewelry. Family owned by people who have been jewelers for several generations.

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    1 month ago

    Esther did a great job making sure my daughter felt comfortable for her first piercing. Everyone there was very hospitable.

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    3 months ago

    Esther was amazing! If you have an infant and ready to get their ears pierced, take them to Esther. She's a pro!

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    Page 1 of 6

    Ask the Community - Ozel Jewelers

    Infant ear piercing? Do you guys use a gun or needle.?

    A gun was used on my baby girl here.

    View All 2 Questions

    Review Highlights - Ozel Jewelers

    Esther was very kind and took her time with my baby ensuring that I liked the placement and worked very fast.

    Mentioned in 60 reviews

    Read more highlights

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    Queens Jewelers

    Queens Jewelers

    4.9
    (99 reviews)
    $$$

    Queens Jewelers is a wonderful family-owned business here in Redlands. Alexia met with me on…read morenumerous separate occasions to go over my specific vision for my engagement ring, and it was executed beautifully! Down to the cathedral setting and hand engraved band, every detail was perfect. I fully recommend this business.

    I brought my wedding ring into this jeweler because some of the diamonds were loose, but they were…read moreall still intact and clear in color when I dropped it off. I trusted them to properly secure the stones and do a routine cleaning as they have three times prior to this. I went the next day to pick it up. When I got my ring back the first time, I immediately noticed that the diamonds looked yellow and dull, which had never been an issue before. I brought it back and explained my concern, expecting them to fix it. No hesitation they said they would reclean it. I thought oh great did not question it went on about my day. I reached out to Alexa asking if my ring was ready for pick up a few hours later. This is On the second attempt - I was told that multiple diamonds had fallen out of the band during their ultrasonic cleaning. I had stated as long as they weren't damaged I understood as long as they were put back. (Although this has NEVER happened before in the ultrasonic after multiple cleanings) After I asked, "the diamonds were pretty yellow so it will be back to clear?" And she responded "yes it will." And then which prompted her to call me saying that I need to come look at my ring so I knew what she was talking about. That's when I knew something had gone wrong. I was given my ring back with a missing stone, and still no resolution to the yellowing of the diamonds. The owner said that this would be the last time he ever did two prong diamonds that he's done after this because it fell out on his care. Which I understand, things happen but there was no sorry or how can I make this better. I asked, I thought the diamond are clear in color and Alexa had stated that we all see different colors that she might see clear and I might see yellow, but her father did agree that it was yellow. He then started to blame it that there was lotion underneath my ring and that's what caused it to be yellow putting the blame on me for the outcome of the ring. He kept trying to make me look and I didn't need to look at an obvious yellow diamond - whether it was lotion or whatever the problem was return it in better condition or same. Alexa then proceeded to state "what kind of ring is this? Is this lab grown? Whoever sold this to you, should have informed you on what can occur." Then the father had stated if I had thought they were stealing from me, which I never accuse them of, but he then continued on stating my ring was worth nothing to them in value. I said this ring is very expensive and Alexa proceeded to be degrading stating we have one just like that here for under 3k saying they sold my ring to me at a wrong price. What made this situation worse was how it was handled. Instead of taking accountability, the staff was dismissive and made comments that felt unprofessional and honestly rude. I was made to feel like this was somehow normal or not a big deal, when in reality, I brought my ring in with all stones intact and left with visible damage. There was no sense of urgency, no real apology, and no clear solution offered. I had to keep bringing the ring back, and each time it came back in worse condition than before. At this point, my ring is now damaged, missing stones, and discolored--all after trusting them to fix a minor issue. A professional jeweler - especially FAMILY OWNED , I have came here numerous times you'd think they'd treat me better. I wish I would've recorded the conversation! No business should never return a ring in worse condition than it was received, especially when the entire purpose of the visit was to secure and protect it. I'm extremely disappointed not only in the quality of work but also in the lack of professionalism and accountability throughout this entire experience. I would strongly recommend being very cautious when trusting this business with valuable or sentimental. to add I took it in to Kevin Jeweler right after and they gave me a few day turn around time to fix the ring & discoloration but it will be corrected. They said ultrasonics don't loosen tongs unless it was poorly handled before hand , and the yellow in color could be from a dirty ultrasonic. + in response to the company - I am not sure who would go back to a company that didn't fix the problem not once not twice but now then can fix it a THIRD TIME! that is insane at that point. It wasn't about it being a cost. The moment they realize the second time they could do nothing for my ring is when I should've walked in, and the first line of customer service should have been that. Not argue with me and then 20 minutes later come to a resolution after you notice that I'm not dumb and I see the yellowing and I wasn't going back down. I have showed multiple people that before and after and even got a third opinion from another jewelry place and they were astonished and they agreed that why would I let them touch my ring for a third time after it keeps getting worse.

    Ozel Jewelers - jewelry - Updated July 2026

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