I recently had BKGC repair and restore my back patio, which had significant damage from a storm and…read morea dead tree. They did an incredible job and went above and beyond to make sure everything was completed quickly! The project included tree trimming, roof repair, drywall demo, install, and painting. John and his team (Francisco) were professional and extremely reliable. They worked efficiently as a team and left the space looking much better than before! I appreciated their quick communication and fair pricing. If you're looking for skilled, trustworthy workers who can handle repairs and renovations the right way and FAST, I can't recommend them enough.

BKGC was referred by a family friend.. and this service and company did not disappoint. Excellent…read moreservice.. and Yes.. I recommend and use them again.

Bob Miller and the whole Miller Lumber establishment is full and absolute personification of what a…read morebusiness can and should be. Whether you are a professional carpenter of 25 years or some novice furniture maker/artist seeking small bits for a project, THIS is the place for you. Their service is engaging, warm, efficient, and sincere. Their expertise is thorough and unflagging. They have full command of all things lumber. They have a humble confidence, the kind that comes from a real genuine professional. In a world where business is monopolized by a conglomerate of global corporations, it is untellably refreshing to come across an operation like this one. Good ol' fashioned neighborhood values, genuine kindness, personal interaction. If you want a fantastic product and incomparable service, L Miller and Son Lumber is your place.

Never before have I felt so compelled to write a review of a business. Everyone here is extremely…read morenice and helpful. I walked in with a metal end-table frame knowing only that I wanted a wooden top for it; I walked out with a walnut masterpiece not ten minutes later. They cut it immediately and gave me an amazing price. If you have any design questions, ask for Tracy. She's very nice and full of ideas. GO HERE. You might even be fortunate to hear a bit of history about the place, which I urge you to ask for.

We are so pleased with the results. It looks great! It has been a year since this project was…read morecompleted - I wanted to see how everything held up. Four other contractors assessed and quoted the project. Three quoted much lower (didn't actually address the problem), one higher (included rebuilding the our chimney?). First contact with Illinois Home Improvement/Best Brickmasters was Peter Zieba. His thorough knowledge of brick building structures and Chicago bungalows in particular filled us with confidence. Peter kept in contact daily (or every other day). He was easy to to find him via email or phone - no problems. His crew worked through some of the hottest weather in Aug-Sep 2013. In addition to their collective craftsmanship, they carefully removed and replaced our 6-foot, flower-filled window boxes (heavy and awkward). Our little bungalow is the house of our dreams. We wanted the best care and restoration we could afford. Illinois Home Improvement/Best Brickmasters provided that. Hire them for your project!

Be very cautious with IL Home Improvement. The owner, Eric, is professional, but will take your…read moremoney. I provided Eric with detailed architectural plans of a deck and mudroom addition, which were drawn by a professional. I received 3 quotes. Eric was the highest. I told him that we wanted to work with him, but that his cost was higher than his competitors. He said that he had been doing this for 30 years and had completed 100 projects like mine. His quotes were accurate, unlike his competitors who will raise their price during the project. I told Eric that we were willing to scale back our project to fit it within our budget, but needed him to tell us how we could adjust the quote. He said that he could look at the details, but would need $500 to cover the cost of producing an itemized quote (I received detailed quotes from the other contractors). When I met with him again, I very clearly communicated that the original price was over budget. He acknowledged my desire, and gave me his word that he would be within 5-10% of his original estimate. I reminded him (several times) that we would scale back our project to hit the budget. Eric's itemized quote came back 20% higher than the original, AND he removed several large items (finish carpentry, painting, electrical installation, tile installation, heated floor, electrical fixtures, exterior locks and hardware) from the quote that he led me to believe were in the original.* If you add all of these back into the quote, except for the finish carpentry and painting, his cost WENT up 40%. With the carpentry, it would have gone up even more. When I asked him why the big price increase, he didn't have a good reason. I asked him if he could get his cost down. He said he would cover the paint costs, and that I could change some materials and get rid of the mud room foundation, which would knock the costs down about 6-8%. In summary, this was a very frustrating experience. *In Eric's first quote, he wrote, "Having examined the drawings and the site for the project I hereby propose to furnish all labor, material, equipment, service and incidentals necessary to perform and complete the work for the project according to the drawings provided by (architect), dated 10/26/2016 (permit) and per Trade Descriptions outlined below. To be fair, I told Eric that I was thinking about doing the trim for our project to save money, and I may have another contractor do the electrical. It is possible that he misunderstood me and thought that I didn't want those costs included in his response; however, it is doubtful. Even so, his cost went up at a minimum 25%. I asked Eric for a refund. He would not give it.

This place has awful customer service. They are not willing to accomidate customers, what so ever…read more I would never recommend anyone going here. Your better off going to homedepot, menards, or lowes. I went as far as speaking with the owner still no success. I'll never spend any money there again.

I have been there several times and have bought everywhere from small pieces to several thousand…read moredollar equipment. Never had any problem with the customer service and even the owner has come out to talk to me. Would go there any day! Wish they would open back up the floor store!

Steve and his team were absolutely wonderful to work with! They were professional, reliable, and…read moreextremely communicative throughout the entire project. They showed up on time every day, were very respectful of our home, and made sure everything was cleaned up at the end of each day. Their pricing was very reasonable, and the quality of their work exceeded our expectations. We couldn't be happier with the experience and would highly recommend Steve and his team to anyone looking for dependable, professional contractors. We will definitely be calling Steve again for future projects!

Steve and the crew recently did the demolition and re-pour for our back patio cement stairs. I…read morecouldn't be more pleased with their work. Cruz and Jose' along with several others that did my project were punctual, meticulous about their work and immediately cleaned up after themselves. ON BUDGET AND ON TIME! Would highly recommend them! It's early in the season so they gave me a great price to boot!

--the Arrow Team to complete lintel replacement and window caulking on ourCondo Association. The…read morebid was received quickly but the lead time to schedule the work was a bit long. Project turned out amazing though and the crew was very accomodating and clean. Well worth the wait."1

All around, Arrow Masonry was outstanding. Mike visited our 3-flat building several times over the…read morelast few years to diagnose and advise on different problems, saving us thousands in unnecessary repairs. I sincerely wish all service providers and contractors operated the way Mike's operation does. This is a well-oiled machine with a commitment to quality and a pride for getting the details right. I highly recommend Mike and Arrow Masonry for any brick, block, and cement sealing and repair work. We were in year 8 of our split-face block's 10-year sealant life expectancy. In preparation for a re-seal, a major building expense, we did some preliminary shopping and received 4 quotes last year. Mike's quote wasn't the cheapest and it wasn't the most expensive. However, his command of masonry and ability to call out the details was impressive. He and his office (shout out to Patti!) were highly responsive as well. Our Association felt the most confidence in Mike's quote and decided that when the time came, we would go with Arrow Masonry. This year, the units in our building experienced 3 leaks above 3 different windows within 120 days. Time to accelerate the sealing job! We were able to get Mike and his crew scheduled to come out within 2 weeks. The crew showed up, on time, at 7 AM sharp and worked through 5 PM each day. It took a total of 4 days to get the job done. After each day, they cleaned up the entire site as if they were never there. This was greatly appreciated. Steve, the foreman, and the rest of the crew were incredibly professional, knowledgeable, and addressed a lot of extra details that we did not even ask the team to address. They repaired our front steps, unprompted, and did a high quality overhaul of the flashing on our rear balconies to help prevent runoff down the exterior block below each deck. I did a final review the day after the job, loaded up a photo album of small adjustments that had to be made, shared with Mike, and he had the crew out in 24 hours, a Saturday morning, to wrap up all the final details. They really knocked it out of the park! Our Association could not be more satisfied with the job and the experience. We will happily use them again when the need arises.