OMG from the time the person answered the phone answering all of my amillion questions without any…read morefrustration, to giving me the earliest time that the shop could look at my car they were very kind and warming making me feel comfortable taking my car there. Once my car was looked at, they did call back with all the details of what's going on even things that were noticed during the initial diagnostic which is $120 by the way and is applied to the bill if work is completed at the shop. I'm glad i stumbled across this place reading reviews from yelp. The reviews were on point, this place is fast, friendly, price are reasonable mechanics were very efficient and nice, they took the time to explain in detail the issue with the car. I will be coming back for any other repair for my car.

dealership said i need brakes and rotors due to loud noise in…read morerear of car, Royal said my brakes were fine had 95% on my pads and rotors were fine. A heat sheild was laying on my mufler they fixed it no more noise for a small cost. dealership would have charged me $500,00 for brakes and rotor turn done, I praise Royals honesty and brain power. always get a 2nd opinion before dealership estimate

I've been meaning to write this review for a while, but life has been busy. As a single woman and a…read moremother, it can be really hard to find a mechanic you can trust without feeling like you're being taken advantage of. Unfortunately, that has been my experience more times than I'd like to admit. The first shop I called gave me a bad feeling right away based on their customer service, but I still made an appointment. Afterward, I checked their Yelp reviews and was shocked by how many negative ones they had. That didn't sit right with me, so I decided to get a second quote. I already had a good idea of what was wrong with my car based on past experience. When I called this shop, the difference was immediate. They were professional, respectful, and didn't argue with me or try to upsell me on unnecessary repairs. I specifically looked for negative reviews--and there were none. I dropped my car off early that morning, and they gave me a clear time estimate for when it would be ready. They even sent photos of the issue. While I didn't fully understand what I was looking at, the fact that they were transparent enough to share images--knowing I could easily research them--told me everything I needed to know about their honesty. I don't remember the technician's name, but they took great care of my foreign car, Lexi, and I'm beyond relieved not to be driving around with grinding rotors anymore. I truly appreciate their professionalism and the way they treated me as a customer. Every single mother needs a mechanic she can feel safe with--and I'm so grateful I found one. Thank you all for your help.

I had an amazing experience at Prime Care Auto. Both times I have brought my car, it has been ready…read moreprior to the estimated time. Siwan ensured to explain every step and why certain things were required/recommended. Additionally, he ensured to show me how the cost was calculated (we all know car repairs can be pricey but he also makes sure that you know where your money is going!) I even received videos explaining the work being done on my car as it was done. Finally, the waiting area was very well-designed and comfortable. These added details were the cherry on top of an already amazing experience! Honestly one of the best experiences I have had. I will definitely be taking my car back when additional services are needed!

I'm pretty rough with my car, so I did a lot of research to find a proper affordable mechanic and…read morerefuse to go anywhere else. At Tito's you can drop your car off and they can shuttle you anywhere you need to be (within a 10min radius). I usually get dropped off across the road to get lunch. I've been here a few times and I've always been happy with their work. They replace and cut keys if you need more copies, do both standard and drum breaks, and more. Truly full service. And they're honest about the cost of labor and replacement pieces. The waiting room is kinda rough and cold so you can ask to sit in the office with the lot puppy they found and adopted this year. She's so well behaved. While I was waiting I got to talk with one of the co-owners and they're super friendly, you'll find good conversation with most of the folks here. They check in as they work on your car if they find any additional issues.

Better communication very unprofessional! Had me sitting and…read morewaiting when he knew he wasn't going to call or text back which I left multiple calls & texts!!!!

SAP Automotive has done good work for my vehicle. I recommend anyone that has issues with their…read morecars to being them here to great repairs at great prices!

Best repair shop I've ever been to. I will definitely be bringing back my car here in the future if…read moreI have any issues. Not only were they honest but they communicated with me all the time and didn't stop until all the issues were resolved.

I came to this establishment when a family member recommended getting my new tires from here. Let…read moreme start by saying Isabella is that girl! I love her! The dealership was trying to charge me $700 to change my tires. Well I didn't want to spend that much on some cheap tires. So I came here and Isabella was able to help me save money by getting the service done during the EPIC sale weekend! The service was quicker than stated, and my ride is so smooth! I'd highly recommend coming here. Also thank you everyone for the reviews, I had to trust my handy dandy Yelpers!

The manager Dave believes it's okay to disrespect customers. I called in to see if there was a wait…read morefor an oil change and whoever answered the phone said "there's no wait bring it in and we'll take care of it." Trekked through the snow to get there about 30 minutes later and arrived to an empty parking lot and an empty lobby. Dave said it would take 2 hours for the oil change. He then tried to tell me that's normal for an oil change. He then started to talk down to me and speak to me disrespectfully when I was confused about that, having had most every oil change i've ever had take 30-40 minutes. For a company to promote someone so easily prone to disrespecting customers and someone so full of crap is a pure reflection of this entire store's attitude towards customer service. Do NOT give them your service unless you want to waste your time and support rude and disrespectful people.

Avoid coming here for the car wash. I would give it 0 star if I could. I came here because it was…read moreclose by and not knowing any better. I paid $13 for the premium car wash and all I got was some squirts of car wash soap and a water rinse. The rotating brushes did not work. No dryer at the end. The whole process was less than a minute. Essentially, I paid $13 and leaving with a wet car that's still dirty. It did not even wash off the dust on my car. Forget about cleaning off the bird poops. The payment machine also did not work, so you have to go inside to pay and get a code.

We were recommended to reach out to Kahn by family in regards to a Kia whose transmission just…read morefailed. I was told he would be honest fair and timely with the work that has to be done. Partnering with Mr Kahn, was delightful- speaking mainly over the phone due to my work hours-- did I mentioned that my timing was just at the holidays-- Mr Kahn didn't make me feel as if I was inconvenience and he was honest with his quote time frame and he consulted me before confirming the work done. I appreciate his work ethic when auto work is the trade, I've always felt rushed or unimportant from other work shops. I will definitely be back in the future to do auto work again! I Was able to pick up Kia within 2 weeks of the quote/labor/pick up during the holidays. Also he made a genuine effort to keep the social distance and sanitized his area in the shop to support the covid 19 restrictions. Thank you again Kahn

Kahn has taken good care of both my fiancée and I's cars with expeditious service. Recently brought…read morein my car and he diagnosed and fixed multiple issues within a day at a very reasonable price. We will continue utilizing his shop while we live in Baltimore.

I took my son's car in there and nobody else that seem to find the problem he fixed it promptly. It…read morewas done the very same day for a reasonable price. My son recommended this business and I would recommend it as well.

Took my Ford F 150 to Kevin because Al Packard after an oil change told me I needed to replace rear…read morebrake pads and rotors. My truck had a noise when driving using cruise control on the highway that was intermittent. Kevin and his crew did an inspection to the front and rear brake and was determined that I didn't need new pads and or rotors, in fact I had over 50% of pads left. Kevin also ran diagnostics and went for a test drive to replicate the noise, but couldn't. Long and short, Kevin was extremely knowledgeable and honest and he didn't charge me anything. K&M a truly honest and knowledgeable Auto Service Shop!!! I would highly recommend K&M

I went requesting and oil change, they sent me a quote with over $600 of items needing repaired,…read moremany of which had been recently worked on. All in all, they did way more work than requested and I payed over 300 for labor for services I declined. Will not be going back and would recommend being very careful when you look at or agree to their quote.

I took my car in, gave them the error code and they called me later saying the total would be…read more$1800. Included in that $1800 was $240 for them to verify the error code. They were going to charge $500 just for the part and another $200+ to install, i went to a dealership and the total for the part and installation was $540. They said the air filters (that had been replaced four days earlier) needed to be replaced, the spark plugs all needed to be replaced, and a tail light needed to be replaced. None of those things needed to be done. The one thing I can say positively is that they were not going to charge an insane amount for the battery if I had them replace that. They were however going to charge $75 for the test and replace of it. Advance Auto Parts does that free.

Awesome service, family owned and trustworthy. Highly recommend. Bumper repair done on my MB E400read more

I had a problem with the sensors on my BMW 7 series after a fender Bender. I got exorbitant quotes…read morefrom other body shops asking for days to fix the issue Lui was honest straight forward and a pleasure to deal with. He fixed the problem in 20 minutes and charged $ 50 . I highly recommend this body shop. Dont waste your time and money elsewhere!