I can't say enough good things about Tito's Auto Care. From the very beginning, everyone treated me…read morewith kindness, patience, and respect during what has been a very stressful experience with my car. They took the time to explain everything, answered all of my questions, and never made me feel rushed or like I was a burden. Even when my car continued having issues, they stayed committed to helping me through the process. Their honesty, professionalism, and genuine care meant so much to me. It's hard to find a shop that truly cares about their customers the way they do. If you're looking for an auto repair shop that treats you like family and stands behind their work, I highly recommend Tito's Auto Care. Thank you all for your hard work, your patience, and for showing so much compassion. I truly appreciate everything you've done for me!

I'm pretty rough with my car, so I did a lot of research to find a proper affordable mechanic and…read morerefuse to go anywhere else. At Tito's you can drop your car off and they can shuttle you anywhere you need to be (within a 10min radius). I usually get dropped off across the road to get lunch. I've been here a few times and I've always been happy with their work. They replace and cut keys if you need more copies, do both standard and drum breaks, and more. Truly full service. And they're honest about the cost of labor and replacement pieces. The waiting room is kinda rough and cold so you can ask to sit in the office with the lot puppy they found and adopted this year. She's so well behaved. While I was waiting I got to talk with one of the co-owners and they're super friendly, you'll find good conversation with most of the folks here. They check in as they work on your car if they find any additional issues.

dealership said i need brakes and rotors due to loud noise in…read morerear of car, Royal said my brakes were fine had 95% on my pads and rotors were fine. A heat sheild was laying on my mufler they fixed it no more noise for a small cost. dealership would have charged me $500,00 for brakes and rotor turn done, I praise Royals honesty and brain power. always get a 2nd opinion before dealership estimate

OMG from the time the person answered the phone answering all of my amillion questions without any…read morefrustration, to giving me the earliest time that the shop could look at my car they were very kind and warming making me feel comfortable taking my car there. Once my car was looked at, they did call back with all the details of what's going on even things that were noticed during the initial diagnostic which is $120 by the way and is applied to the bill if work is completed at the shop. I'm glad i stumbled across this place reading reviews from yelp. The reviews were on point, this place is fast, friendly, price are reasonable mechanics were very efficient and nice, they took the time to explain in detail the issue with the car. I will be coming back for any other repair for my car.

I went requesting and oil change, they sent me a quote with over $600 of items needing repaired,…read moremany of which had been recently worked on. All in all, they did way more work than requested and I payed over 300 for labor for services I declined. Will not be going back and would recommend being very careful when you look at or agree to their quote.

I took my car in, gave them the error code and they called me later saying the total would be…read more$1800. Included in that $1800 was $240 for them to verify the error code. They were going to charge $500 just for the part and another $200+ to install, i went to a dealership and the total for the part and installation was $540. They said the air filters (that had been replaced four days earlier) needed to be replaced, the spark plugs all needed to be replaced, and a tail light needed to be replaced. None of those things needed to be done. The one thing I can say positively is that they were not going to charge an insane amount for the battery if I had them replace that. They were however going to charge $75 for the test and replace of it. Advance Auto Parts does that free.

SAP Automotive has done good work for my vehicle. I recommend anyone that has issues with their…read morecars to being them here to great repairs at great prices!

Best repair shop I've ever been to. I will definitely be bringing back my car here in the future if…read moreI have any issues. Not only were they honest but they communicated with me all the time and didn't stop until all the issues were resolved.

Excellent customer service! Friendly, efficient and attentive to details. Highly recommendread more

The journey of a thousand miles, starts with one step. As soon as I stepped into the showroom...ok,…read morethe lobby, which looked like a showroom, I was treated like a "Valued Customer"...you know the words. Lots of businesses use them, but Holabird Tire and Auto means it. I'm talking from the moment I walked in, I was greeted by a man who looked at me when I came in and actually said hello. That may not seem like a big deal to you, but how many times have you gone someplace and the person sitting there, didn't even acknowledge you? It's like you don't exist. I don't like being treated that way. I knew I made the right choice to bring my vehicle to them. They give a darn about the customer. I was happy as a lark because I knew I was going to get quality service...and that's in just the words: "Hello. How can I help you"? Everything was neat and orderly. No grease all over the place or abandoned auto parts everywhere. No ripped upon chairs with duct tape on them. And trust me, on my journey to find a decent auto repair shop, I've seen some real sloppy and disgusting places. Once, a "mechanic" lost his tools at a place I visited. Couldn't find them anywhere and once he did that, I had to leave. The only reason I stayed as long as I did was because it was raining and I couldn't get my umbrella to open up fast enough. Plus, the proprietor promised deep discounts. Well, cheap is definitely CHEAP! No thanks. Let me continue with the showroom...um, lobby. It was very nicely laid out. Awesome rims & tires were on display in a nice/arrangement. There were very comfortable padded chairs. Not the old fashioned metal fold ups...you know the ones. They grab you-um- where you try to sit. Painful, indeed. At Holabird Tire & Auto, you don't have to worry about that. They even have a nice table and chair set for the future car owners...they have their own little table, complete with toys for them to play with. It definitely helps keep the little drivers from driving you crazy. Gives them something to do while mom and dad wait. Oh yeah, I almost forgot-there's coffee for those who may need or want an eyeopener. To top it off, there's a pinball machine in the showroom...ok, lobby. I'll get the hang of that sooner or later. I'm not even kidding. It's great! Here's where the rubber meets the road-YOU CAN'T BEAT THE SERVICE. When the tech took my auto in to diagnose the problem, I had every confidence that I would be given the straight story...not a lot of word salad and untruths just to jack up the price. I am so thankful because without their help, I would have been stranded on the road somewhere cursing and crying. Holabird Tire and Auto gives quality service, not lip service. They respect the customer and they keep their clientele informed. Rather than shove things at you to pressure you in to getting high dollar things done, they give you the information, explain in detail and let you decide. Oh, and before I forget...everything that is brought in the shop on any day, is fixed and out the door the same day. HELLO!! Can you beat that? NO!! I could rave on and on, but I have to say, the value is beyond compare. They even do small things that you don't ask for but they know will help your vehicle remain healthy--yes! I said healthy. After all, Holabird Tire and Auto are like doctors. Whatever is wrong with your baby, they'll cure it. Take your car there when you need it to be serviced. I promise you, you won't be disappointed. I am certainly grateful for the great job they've done for me on my little "Silver Fox" - ok, dramatic...but it's my silver Subaru. I love the way they took care of it. And who am I kidding. At the age of 70, I doubt if I'll be getting another vehicle anytime soon. So, I've gotta keep this one running. They are on speed dial for whenever I need anything done to my Forester. I've already told my daughter, Desiree' and her two girls, Ashley and Alexis not to take their cars anywhere other than Holabird Tire and Auto for anything they need done to their cars. They always listen to me...you should too. BTW ladies...the restroom is awesome. No dirty, nasty, stinky facility. It's very nicely decorated, and extremely clean. Smells good &well, it's really pretty. Check it out y'all - Holabird Tire and Auto (*Now let me tell you what I really think - they're the best in the business)!

I took my son's car in there and nobody else that seem to find the problem he fixed it promptly. It…read morewas done the very same day for a reasonable price. My son recommended this business and I would recommend it as well.

Took my Ford F 150 to Kevin because Al Packard after an oil change told me I needed to replace rear…read morebrake pads and rotors. My truck had a noise when driving using cruise control on the highway that was intermittent. Kevin and his crew did an inspection to the front and rear brake and was determined that I didn't need new pads and or rotors, in fact I had over 50% of pads left. Kevin also ran diagnostics and went for a test drive to replicate the noise, but couldn't. Long and short, Kevin was extremely knowledgeable and honest and he didn't charge me anything. K&M a truly honest and knowledgeable Auto Service Shop!!! I would highly recommend K&M

best auto shop in baltimore city! they are honest, compassionate, and caring! it's not about a…read moredollar with them. they treated my 2000 buick like a bentley! unfortunately, my car couldn't be saved but, they could've clean me out! the didnt! they told me the truth! gave me time to process, he the best tony thank you! he deserves a million stars!!

Tony & Steve are the most reliable and honest mechanics I've ever dealt with. They're always spot…read moreon with diagnostics, fairly priced and do great work. I'm thrilled to send friends and coworkers there knowing they'll get the same great service as I do. Having T & S as my mechanics actually makes me sleep better at night, no joke. Great shop.