I had a terrible experience with AllState Transmission and would not recommend their services. I…read morewas charged extra for storage fees on my car, but when I picked it up, the part they supposedly fixed was still not working properly and my transaxle sign popped up before I even made the car home. When I brought this up, Nicole was extremely unprofessional and told me I was "lucky" they would even fix it without charging me more for the new parts they had to replace on my transmission--despite the fact that the part had failed and should have been properly repaired in the first place. To make matters worse, when I asked for an invoice showing the corrected repairs, they refused to provide one, leaving me without proper documentation for my records. This is completely unacceptable. I paid for a service that was not done correctly, was overcharged, and was then denied basic proof of what was (or wasn't) fixed. I asked for a refund or even a partial refund on the storage fees considering I was charged more than what I was told and for the car having not been completed correctly in the timeline under which I was informed and billed for. Had to leave work multiple times for their mistake but was told I was lucky to have a fixed car, which I am, but some good customer service would have been nice too. I would strongly advise others to take their business elsewhere. A reputable shop should stand by their work, treat customers with respect, and provide clear and accurate invoices. And customer satisfaction is supposedly their 100% priority but Unfortunately, that was not my experience here.

Five-Star Review for Allstate Transmission…read more Allstate Transmission is exactly what you hope to find in an auto repair shop--family-owned, honest, and fair. We have an early-2000s Ford Thunderbird, a very special vehicle that has been in our family for years. We initially brought it to a large corporate repair shop in Cave Creek and were quoted $3,500-$4,500 for transmission work. That estimate didn't sit right. After doing extensive online research, I reached out to Allstate Transmission and spoke directly with Nicole, an owner. She clearly explained the inspection and repair process, set realistic expectations, and even walked me through a worst-case scenario that came in at just under $2,000. We transported the car to Allstate and were extremely pleased with the transparency of the estimate process and the consistent communication throughout the transmission rebuild. The transmission carries a 12-month / 12,000-mile warranty, and when we picked up the car, it shifted and ran like new--no leaks, no issues. After living in Arizona for two years, it's incredibly reassuring to finally have a shop we can truly trust with our vehicles. Integrity, common sense, and quality workmanship--thank you, Nicole. You run a great shop, and Allstate Transmission comes highly recommended.

They put a new clutch in my 95 mustang and replaced the rear main for no added labor. I found them…read moreon Craigslist. Jerry treated me like family. Budget friendly

They done my 2000 Chevrolet 1500 4x4 transmission works great plus done Transfer case also …read more Now have my 2004 Ford 150 Transmission work being done also .

Stay away! Took my truck in for a hard shift with a CEL. They diagnosed as needing to be rebuilt…read moreand said it was a "common problem". When I picked my truck up, I noticed a leak before I drove off. They put it on the lift and fixed the leak. Driving home that night hard shift on the same gears and the same code. Took it back. After a few days they said it's fixed. Two days later same issue. Took it back again and after a few days they returned the truck. This time it was fixed. I finally parked in my driveway way after having it for a couple weeks and noticed it was leaking. Took it back and they didn't have time to look at it. They sent me down to their sister shop and they said it was a gasket leak. It was a small leak and I every time it's in their shop it's 3-4 days. I missed enough work, decided to wait until I needed to service and fix it myself. I found a random 12mm bolt in one hole and my pan was damaged on the lip. No wonder it was leaking. Whatever tech worked on my truck definitely had the " that's the next guys problem" attitude.

Went there looked at some vehicles, got approved for the loan, gave them my 3121.00 down payment…read more Took car back because check engine light was on, catalytic converter. Then finance company calls wanting the car. They said they told them I WAS NEVER APPROVED for the loan, now been trying to get ahold of them for 2 weeks no answer on phone, email, left messages. THEY FRAUDULENTLY SOLD ME A VEHICLE, oh then check engine light back on, all they did was turn sensor off. FERNANDO IS THE OWNER OF THE COMPANY SCAMMONG PEOPLE FOR THERE MONEY!!

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

I've been bringing my truck here for a few years now. They helped me resolve an oil leak, the…read moredealer I had taken it to didn't tighten something and I was leaking oil. They topped me off and had me out of their quickly, I've been coming here ever since. They do excellent work, they deliver my truck to me in the time frame they provided, everyone is very professional, they text me reminders and make recommendations without being pushy. I would definitely recommend Gilbert and his team. Everybody's neighborhood should have a trust worthy mechanic like this team.

Japanese Auto Motive has really helped me a lot with my car! What many mechanics have tried to fix…read morenumerous times they have gotten it done once. I really appreciate their service. Don is really great and seems to really care about customers. They definitely have a customer for life! The amount of care and willingness to work with you is above and beyond and I am extremely grateful. Keep up the great work!

3/12/2026 Brought my…read more1999 Nissan Frontier with 175k miles here and they took good care of it. The truck runs smooth now and you can tell they know what they're doing. Price was fair and they went above and beyond to make sure everything was right. Hard to find honest shops like this. DEFINITELY RECOMMEND!

The owners are great. Very pleasant. Fair pricing and no complaints! I would highly recommend them!read more

Thank you!! I didn't feel ripped off like I did with other auto shops. The pricing was fair. The…read moreservice made me feel actually cared for; the service was great.

Hugo was misleading on timeline for the project, bait and switched the engine I put a deposit down…read moreon. I did get my money back, so that is a positive. But I'm hesitant about what was going on, sketchy transaction.

Took my GMC Sierra 2017 for a transmission replacement , they rebuilt it like new and added a shift…read morekit! Runs amazing and charged me a fraction of what I was previously quoted , highly recommend this place for auto needs!

I went to Glendale from California to attend the Mecum auction. Well I won the bid and when leaving…read morenoticed my 1968 mustang had no 3rd gear. Not good since I planned on driving it home in 3 days. I called 5 different transmission shops, all of whom were to busy (2 weeks). We'll Sun West got me in right away for an inspection. Long story short it needed a new transmission. We'll he fit me in and had it done in three days even with surprises like it had a different year tranny then the car so different parts ordered. The whole time they were friendly , helpful and kept me informed where we were at. Not to mention their price was fair and beat most others. In the end the trans works beautifully and they had it done on time. Great customer service. Hope I don't need any more transmissions but if I do I know where to go

I worked in an auto shop for years, and we always brought our customers' transmissions to Sun West…read moreTransmission. When my transmission went out, I found out why. Sun West's knowledge, attention to detail, and customer service is the best in Arizona. They fixed my Ford F150 transmission in 2012, and it still runs great 8 years later. Sun West does quality work, and they've also repaired my transmission in my Jeep Wrangler. Their expertise is unmatched in Arizona, and the best in the business. Thank you.