Okay so I tried doordashing my meal tonight. The butternut squash dumplings & chicken wraps are great. Problem: how I was sent the ice cream for my butter cake read more

P.F. Chang's - ice cream lol - Chinese Near Me - Huntsville, Alabama

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It was obvious that a lot of effort was put into our meal tonight. It had to take a lot of work to make something so bad. The food wasn't just bad. It was awful. I ordered the orange chicken and the honey shrimp. I knew they were breaded but I didn't expect it to be mostly breading. Peel off the mushy coating and the nice size shrimp become tiny. Several pieces of the chicken weren't really chicken - they were just chunks of breading. Besides the quality of the food, the preparation was also bad. The chicken wrap mix was absolutely burned to a crisp. I don't know how a cook would even consider serving something like this. It was black. This was carryout. I ordered at the register so I left the restaurant with food that didn't sit on a warmer. Our food was on our table within 15 minutes. Since carryout is an important part of PF Chang's business, there is absolutely no excuse for the food to deteriorate this quickly. I have little doubt that our food would have been equally as bad if we'd dined in the restaurant. Though we used to eat here often, both inside and carryout, we haven't visited in the last year. After a meal like this, we definitely won't be coming back. read more

P.F. Chang's - Chang's Chicken Lettuce Wraps - Chinese Near Me - Huntsville, Alabama

I just finished having dinner at this place. The service is quite a letdown. I sat at the bar. There were only two persons. Bartender Nathan took at least 20 minutes to acknowledge me. Then just gave me the menu without talking to me or offering a drink like all bartenders usually do. I ordered a 22oz. Sapporo but he filled it only ¾ of the way, and I got of foam. The guy next to me asked for his check and he had to wait at least 15 minutes before he got it. There was a couple who came in after me, and decided to leave because the bartender didn't even acknowledge them. It was ridiculous! I ordered Mongolian Beef with Chow Mein... it was greasy! I had it before at other PFChang locations and it was not like that! Definitely not a good place to spend your money. Try something else. I suppose the overhead costs here aren't too bad for management ro ignore what's going on. Not visiting this place again.... And nor should you...! Unless, of course, you don't care about good service. read more

We love this place! Been loving Chang's since my first visit in Boca Raton in 2002. The Huntsville location is great, in a high end and nice shopping plaza. We enjoyed our lettuce wraps, Chang's spicy chicken, crispy honey chicken, almond/cashew chicken, egg rolls, salad, friend rice, and lo mein. Our server Glen was on point. They even accommodated us in providing an old favorite item that's no longer on the menu. read more

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I prefer to provide this type of feedback to the restaurant management. However, given the reviews here; it appears that PF Chang's management has made little to no effort to correct previous complaints. Against warnings of previous reviewers, I went in to place a take out order. The order-taker was very knowledgeable, courteous and pleasant which is why I left a very generous tip. I ordered the Mongolian tofu with fried rice (upcharge) and vegetable spring rolls. BTW, the order came to $39.22 and was immediately processed at my bank. I was told my wait would be approximately 25 minutes. After waiting over an hour and hearing complaints from other guests waiting for their orders; I received my order. My spring rolls were partially burnt. The Mongolian tofu was heavily sauced with a brown sauce and nothing but green onions. Biggest disappointment was the fried rice which was flavorless, clumpy, very brown, none of the usual vegetables or fried egg pieces were present and it just looked like old, bottom-of-pot rice. The only thing good about that meal was the fortune cookie. What a waste of $39.00. It's my fault. The reviews warned me and I was just hoping my experience would be different. PF Chang's use to be a great restaurant and was highly frequented by my family. NOT ANY MORE! Given the price point of the menu offerings; there really needs to be a greater focus on quality control and a commitment to "not serving substandard food". It's insulting and a clear indication of how much PF Chang's values its customers - which is not very much! read more

Well, this is the second time I've been here and second disappointing experience. Party of five for a birthday with reservations. Got seated and ordered appetizers. Waiter brings them after about 20-30 minutes and takes food order. Another 30 or so minutes and he comes back with a menu and tells one in out party that had ordered a sushi roll that it was going to take an additional 20 minutes for the cook to make this roll. Therefore it wouldn't come out with our food and would he like to order something else. He went ahead and ordered a noodle dish because we had already been there so long. We assumed that the food was getting ready to come out, but no, it took another 50 minutes. Basically the kitchen did not want to make the roll and sent the waiter out to lie and get an order for something else. so it took 2 hours for us to get our order and then my pad Thai had barely cooked noodles and was lukewarm ( they crunched) and had to be sent back . I did not order something else and just shared with others at the table most of which wasn't as good as you can get at Panda Express. Oh and they turned down the light while we're there so you could barely see the food. That's not ambiance, it's camouflage. This place deserves the 2.5 stars it currently has. I give it 2 only because the waiter was nice.. Just YUK and NOPE! read more

Terrible Service. Terrible Food. Ignored Customer Request. It had been over a year since we went to this location. So, my husband suggested we give them one more chance. On a Thursday at 220 pm we thought that would give them a big opportunity to get it right. Although the place only had one table occupied, we waited about 8 minutes to be seated. Our server (with so many piercings she looked unsanitary) finally approached us. We ordered and emphasized that we wanted our vegetables cooked, NOT crunchy. She said that they always cooked the vegetables. We still asked that they be cooked. After we had been there about 50 minutes she asked my husband about how he wanted his order cooked. I asked her were they just starting to make our food after so long. She said no. By now there were 2 other table occupied in the entire restaurant. I was hoping after so much time our food would be done right. Turned out I was wrong. When I tried to put my fork in a piece of broccoli it was very hard. She offered to take it back. I was reluctant since the chef had refused my wishes but allowed it. My food was slightly better when it came back. I don't understand why a formerly popular restaurant cannot go back to what worked for them 10 years ago. That is the LAST time I ever go there. read more

Well I honestly don't have much negative to say about my visit today. I haven't been to PF in at least 8 years so when my coworkers decided to come on lunch I was pleasantly surprised. First off - can't lie this place had a slight smell in it. Just kinda smelled old and stuffy. Service was very good though. We had a party of 8 and they were very quick, nice and efficient. I had the chicken lettuce wrap appetizer, pan seared dumplings and a lunch special - house salad and Mongolian beef with white rice. Everything was hot and seasoned fairly. I would have liked a little more spice or something. But I did enjoy!! Whatever that dumpling sauce was pretty good (but had a little wasabi burn to it which I liked) read more

P.F. Chang's - Mongolian Beef Lunch Combo - Chinese Near Me - Huntsville, Alabama

Got in at 5 on a Saturday with only a 10 minute wait for a table. Service was good. Food was great. Nice$8 cocktail choices. Miso salmon was cooked just right and cut was generous in size. Mongo beef with low mein noodles also prepared well and large proportions ! Didn't have room for dessert. read more

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It had been a while since we last ate here, and we're glad we came back. My wife and I had a great lunch experience today. Brandon, our server, was excellent--friendly, attentive, and perfectly timed. The Sesame Chicken with rice that my wife ordered was delicious, and my Spicy Chicken with Lo Mein was exactly what I was hoping for. Overall, a very satisfying visit. read more

Stopped for lunch at PF Chang's today with my husband. He had the orange chicken, egg drop soup and fried rice. I had the teriyaki chicken, white rice, and salad. I had originally ordered the soup as well but I found it to be slimy. Didn't care for it. The salad was fresh and the dressing was good! Services was fast, a little too fast as the entrees came out immediately after the soups arrived. Felt a little rushed. We sat at the bar, lighting was low but it was still comfortable. read more

P.F. Chang's - Orange Chicken - Chinese Near Me - Huntsville, Alabama

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Our server was pretty cut and dry about things, to start it all off. She was very quick and the food was great. What KILLED that was her lack of sincerity in her work. She literally walked past tables while asking them if they were good, and nobody even noticed her because she half whispers. Secondly, my wife requested some "pot sticker sauce." This is not the "special sauce" or the "one with chives." She's been getting this sauce since she was 8 years old. Having stated the issue, the waitress Breanna, proceeds to tell my wife that there are only two sauces, no more. She does not investigate further or get a manger to inquire about such a seemingly "odd" request. Instead she goes about her business trying to rush people through their meals. She even started bringing out to-go cups without asking. My wife and I still planned to eat. I will admit we were in a party of 10, and a few were finished eating, however, none of us were yet ready to leave. I did not appreciate how rushed she made the entire experience. The new guy that was originally bringing stuff out, was new, and had better manners. Props to that guy for trying. We could tell he was new and were being patient. She however was not, and we could tell that as well. 1 star for service, 5 stars for Food, 4 stars for Ambience. If you go, don't sit with Breanna unless she's gotten better at actually asking what people want instead of assuming it. If it hadn't been for the gratuity she'd have gotten 2 cents, since she was giving us hers... Sincerely, Not a happy customer read more

My family and I ate a late lunch here today. We were all very disappointed with the food. We all got different items and all of it was bland and tasteless. My biggest issue was my daughter's food. She ordered the kids chicken fried rice. She didnt eat much in the restaurant but wanted to finish it when we got home. She started choking and coughed up a piece of paper that was in her food. We spent over $100 on our meal just to have my 6 year old choke on paper and the rest of us to leave disappointed. We definitely wont go back. read more

P.F. Chang's - Chinese Near Me - Huntsville, Alabama

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Probably the worst PF Changs experience. Food (one entree) arrived 45 minutes later. Had to ask for silverware. One guy in the bar making drinks, taking food orders, serving and cleaning. Companies in Kung Pao chicken. read more

Worst food I've had in a long time. Did a pick up order. Food was less than room temperature when I picked it up. Cucumber salad was like the cucumbers were just dumped in some sauce rather than an actual marinated salad. Won ton soup was nothing like the picture. Mostly broth that you had to fish out the few pieces of wonton, couple of shrimp, couple of water chestnut, some small slices of mushroom and tiny pieces of meat. The kids meal was just as bad. Honey chicken pieces were mostly breading and the sauce had a funny aftertaste. Rice was stale. The assorted fruits shown in the menu picture ended up being four slices of orange that I'm pretty sure came from someone else's meal because there was a very wilted piece of parsley stuck to one of the slices. The only half way decent thing was the cold and tasteless steamed broccoli. read more

When you tell the hostess that you don't care to sit in the bar, but they seat you in the bar read more

P.F. Chang's - Seated in the bar despite asking to not be seated in the bar - Chinese Near Me - Huntsville, Alabama

We popped in for a quick lunch while we were shopping at Bridge Street and I could not have been more pleased. We were quickly greeted at the door and shown to a table by Gabe, who was beyond welcoming! Once we were seated, Hannah came to the table. We asked her for some recommendations and she came through! We started with lettuce wraps and were VERY pleased! For main course I had Firecracker Shrimp (EXCELLENT suggestion Hannah!) and my other party members shared the Teriyaki Trio, which was also amazing! The quick and friendly service alone is enough to warrant a return trip, but the food will def bring me back. Thanks Gabe and Hannah! read more

It is WAY too dark in there and it's exactly what I expected and is the reason I've avoided it for so long. The lights probably have never been changed and some are blinking so I KNOW they aren't just turned off. It's hard to see and I probably won't be back. read more

The service was lacking today. The wait to get seated was not too long; but once we got seated the wait was too long for a restaurant that was not crowded at all. The waitress finally showed up. We ordered 2 glasses of wine and two glasses of water along with an appetizer since we heard the kitchen was behind. She left and we were just forgotten about. The table behind us got their drinks with no problems. We sat for 20 minutes waiting for water. We just left. Don't make your customers feel like you don't care. Terrible experience. Get your act together. read more

Horrible. I went this last week. Lo Mein was spaghetti noodles with a bit of sugar and soy sauce. Chicken was dry no taste to speak of. Do not recommend at all crispy crackers for soup were like cardboard strips. It was the worst food at a restaurant I have ever encountered read more

Went to the Bridge Street location last week and I've never waited so long to be seated at a restaurant in my life. Several other patrons were waiting with me, several waiters/waitresses passed by and no one said a word, not even a "Be right with you". The restaurant was near empty. When a guy finally approached us he told me it'd be a 35 minute wait. Me and and my family walked out. I gave 2 stars because the food I've had from here via delivery is actually good. The service is just terrible. If you visit Bridge Street I recommend Agave and Rye. Its where we ended up eating. The food and service were both good. read more

Want to watch the sun go down out of the takeout door? Want to wonder if you actually are standing at the takeout counter and are in fact not invisible? Here's the place for you! 20 mins in and I haven't been acknowledged. Getting food somewhere else. read more

Traveling for business and found this amazing P.F. Chang's is just five minutes up the road from my hotel. As a single diner, I was warmly greeted by the hostess followed by an enthusiastic grading by my server. The hostess had gone over some of the drink specials, including the nonalcoholic, and that's my favorite part of the menu since I don't drink. I highly recommend the nonalcoholic refreshers. My server recommended the strawberry cucumber lemonade, and it did not disappoint. They are bottomless and interchangeable so if you don't like it, you can try one of the other two flavors!! I came here for the lettuce wraps. They are famous, but I can't always eat a whole order and I was pleased to see that they offer half order appetizers mix and match so I got a half order of lettuce wraps and a half order of ribs, northern style as my waitress recommended those over the tangy barbecue. And I paired it with an order of edamame. Service was fast. Food was well presented and absolutely delicious. Edamame was cooked to perfection and those ribs are tender flavorful with just a little crisp on the outside from the dry rub. If you're ever in Huntsville, you have to stop in here. read more

Outstanding Feb 15,2025 We received a special coupon from Chang (2/ for $20 each) that I used to impress my honey for valentines day) I was 1 day late however Chang still had the special. I had hot n sour soup, she had the Asian salad (plus Edemame appetizer) fried rice on teriyaki chicken & she had pati shrimp with noodles! Topped off with a huge chocolate cake for desert! Had to bag most of it for home. Just wonderful! Jim our server was very helpful! He has twin boys age 15. They R Driving soon! read more

Great A-Z. I took my wife there for her birthday! We were not disappointed!We Will be back.

Placed an order for Curbside pickup (scheduled pickup time 8:21pm). My order was brought out about 10 minutes past the scheduled pickup time. I ordered the chicken lettuce wrap appetizer and they put the chicken on top of the crispy rice sticks (what little bit there were) instead of putting those into a separate container. They didn't provide many of the rice sticks which was a bummer, but a blessing in disguise I suppose because what they did include were nothing but mush and looked like spaghetti noodles. I think it would have made it unbearable to eat if they had put the normal amount in there. Half of the chicken mixture was in the side with the '5' pieces of romaine lettuce, so 2 of the 5 pieces of the lettuce were soggy and inedible. Is it me, or did they used to give you more than 5 pieces of lettuce?! No napkins were provided. It's been awhile since I have had their chicken lettuce wraps, but I loved them years ago. Tonight's chicken lettuce wraps were not good, at all. Very disappointing experience and a waste of money. read more

P.F. Chang's - You can see the soggy rice noodles & how some even soaked up the sauce from the chicken mixture. - Chinese Near Me - Huntsville, Alabama

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I just went for the first time in a couple years. I feel the food quality has gone way down.

We went for my birthday. Service was slow. In addition ro our meal to eat at the restaurant, I ordered one meal to go. The meal came to our table before our dine in meal. They mixed up our meals. The egg roll was burned and was inedible. read more

I'm writing this review because we almost did not come based upon negative reviews. I'm glad we did not let those reviews deter us. Food was good, service was excellent, and ambiance was the same as every P.F. Chang's (nice, romantic depending on table/location, and not too noisy). read more

P.F. Chang's - Nice outside dining. - Chinese Near Me - Huntsville, Alabama

This was a door dash order from last night... there is no way this serving size would have been acceptable to the kitchen if we were sitting in the dining room. This was $24.58 BEFORE any taxes, delivery fees, tips etc. This is ridiculous. Once I mixed the rice, the beef and the ridiculous amount of green onion together, it literally was about the portion size of a lean cuisine frozen meal. read more

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We, and 2 other families, waited at the hostess desk several minutes. No one acknowledged us, they seemed indifferent to thier being customers even though they were far from busy. The restaurant smells like stale water. The floor was very dirty and remained so from the time we were seated until after we finished eatting and left. Food was barely acceptable, China King level, bland and unseasoned. The Hot and Sour soup had some kind of meat in it... very strange. This is NOT a high end restaurant, we paid too much for food that was the same quality as 88 Buffet.... and an environment not much better. read more

P.F. Chang's - The floor was very dirty. - Chinese Near Me - Huntsville, Alabama

We visited tonight 1/6/26, our server was Evan he was fantastic, food was correct wonderful taste and hot temperature!! Management came around named Gabe, he was very friendly and made sure we were taking care of! All around great visit. Highly recommend!!! read more

This location at Bridge Street Centre is ridiculously unprofessional. I've been here twice to give them a chance to redeem themselves but it's god awful. I took my family of 4 with me and they couldn't even bother to help get a booster seat for my child. I've come into contact with multiple bugs while eating here as well . Save your time and money by not visiting this establishment. read more

Went to PFChangs today, June 20, 2025 and had excellent service from Keenan and food was awesome. Things always taste better when served with a smile! He answered our questions. The food came out hot and tasty. There were four of us and each one of us said how good the food and service was. The restaurant is attractive and clean. Can't say enough positive compliments! read more

It was my first time to try their food and they served burnt rice and the server ruined it for me. I could teach whoever cooked the rice some tricks so it wouldn't burn. The server was not attentive and kept staring, i guess shes not seen an Asian in an Asian restaurant?? ‍ Anyway, food was actually good. However id like to point out that you can likely get better service in a broken walmart self checkout lane. read more

P.F. Chang's - Burnt rice. Seriously, who cant cook white rice - Chinese Near Me - Huntsville, Alabama

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Well they at back to bad again at the Huntsville location. No sauce on entree. Happy hour gone from 12-till. Prices increased and 88 health rating. read more

Like Joe Pesci says, "they f@ck you at the drive thru"! Im done with PF Changs. Picture shows a $37 (before tip) to go meal of egg drop soup (no egg, beef base?!?) and Kung pao chicken (paid extra for fried rice got 1/2 portion brown rice). Soup tastes bad, was looking forward to the fried rice, but got none. Total rip-off for almost $40. Wonder why stores are closing? No longer a decent value, it's absolutely Panda Express quality (on an off night) except Panda Express gives bigger portions. I travel frequently for work, Changs was heavy in my travel meal rotation, but 3 disappointing meals in a row means you're dead to me. I'll not waste another $1 here and "hope it's better this time". Order from local Asian, they still seem to care about earning my business, while Changs has successfully earned my contempt. You've been advised, choose wisely... read more

P.F. Chang's - King Kung Pao Chicken with fried rice? - Chinese Near Me - Huntsville, Alabama

Kinda mid NGL. Chicken tasted like acetone with a side of lemongrass, and sent me into debt for no good or profitable reason, I won't be back, but the beef was good. 2/10. read more

I am from St. Louis, visiting for my Granddaughters 16th birthday. The service was the slowest I have ever experienced. I patronize restaurants' throughout the country and this has to be the very worst (food & service). Four out of the five in our party's food was incorrect and/or the order was not complete (missing ingredients & items listed on the menu. To make it worst my Granddaughter's birthday cake was ruined with some type of "red" sauce, not the raspberry sauce it was supposed to be. When I talked with the Manager on Duty all what he did was gave the excuse that the server was new (5 days). He never took responsibility for the failure in service. To me this was totally a management problem, through lack of TRAINING for both the Server and the Kitchen staff. My real grade is a -1 and I will never step foot into another P.F. Chang, even though in St. Louis and Indy it was a good experience (that was a couple of years ago). Extremely disappointed Customer read more

I love P.F. CHANG'S but this one made a couple missteps. We came here to redeem my birthday appetizer, which was awesome - the Sampler (normally $14). I got my usual oolong tea and spicy chang's chicken with brown rice. My husband got the street noodles. We made a reservation, and we were seated when we arrived, but they seated us at a crappy table and we asked for a booth. My husband and I don't like to have our back to the door where we can't see because we have some mental health issues. All the booths were open and they told us no because they were rotating tables for waiters. 5 min later they filled all the booths with people. That pissed me off. The server didn't bring my husbands drink for about 15 minutes, we had to keep asking for drinks. I got my tea and water, my husband was never offered water. That's standard. The food took a while, but once we had our drinks that was fine. It's a Saturday, they were pretty busy. All the food came out really good. But when someone asks you if they can be seated somewhere more comfortable to them and there are planets of seats and they have a reservation... you do it. read more

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