I contacted them because I needed to replace my carpet, and Gene responded quickly and came out to…read moregive us an estimate. He was incredibly knowledgeable and professional throughout the process. I highly recommend Gene and his team!

I had a great experience with the team. They removed the old flooring in my rental unit and…read moreinstalled an entirely new floor, and the results came out amazing. The floor looks great and feels very durable, which was important to me since it's a rental property. Gene, Angel and the team was efficient and communicated well throughout the entire project. They showed up when they said they would, kept me informed, and the quality of the installation exceeded my expectations.

Wholeheartedly recommend this business. After dealing with our insurance company and their…read morerecommended vendor for 5 long months, we gave up. Decided to check out Absolute Flooring based on reviews. Glad we did. Very nice and easy to work with. The floors were ordered and professionally installed by long-time employees. Easy peasy and grateful for this gem of a business. The owners, Betty and Sam, are great to work with. Though our kitchen was a small job, we felt well cared for and a priority.

I have used AF for many years for many projects before the current owners took over. Patrick (…read moreoriginal owner) was detailed, fair & did a good job. That was until he decided to sell to the current owners & he pretty much stopped caring. I had the misfortune of getting work done as the business was changing hands. I had wood steps redone & replaced my kitchen floor with what was supposed to be water resistant vinyl plank flooring. The installation was not great, (dents in frig etc) & the the vinyl started to come up along the edges of the planks within two years in spite of my diligence in keeping it dry. I called Sam to look at it to get it replaced or redone. I did not expect it to be comped, done for free or anything like that, but I did expect him to work with me. He saw the work on the steps & the kitchen & immediately started making excuses- I fired all those guys- Those were Patrick's people etc. with no attempt to work with me to repair the kitchen. He kept repeating that he fired those guys & has new crews. There was no attempt to make it right, to try and fix or replace the damage. He clear didn't want to be bothered & blew me off. Well it's been a few years & my floors which should have lasted 20 years, haven't made it. At seven years, I'm going to need to replace them again thanks to poor workmanship & & an owner that does not stand behind the work his company does. When you buy a business, you buy the goodwill as well as the guarantees. You follow up. I bought during the transition so I was screwed but it says something about the integrity of the owner, that even though he acknowledged the horrible workmanship, he made no effort to make it right or work with me. It was a huge amount of money, not sure I can afford to start over but I do know that it won't be with Sam & Absolute Flooring.

Farrell and his team transformed our tired hardwood floors into something that looks brand new…read more What really helped us was his flexibility - when we explained that we needed to move back in as quickly as possible, he was more than willing to work on different sections of the house in phases. This allowed us to stay comfortable while still getting the full floor refinishing. The craftsmanship is outstanding. You can tell Farrell takes real pride in his work - the finish is flawless, and the attention to detail is evident throughout. Even the areas that had the worst wear and water damage now blend seamlessly with the rest of the floor. His pricing was very reasonable too, especially considering the quality of work.

It was great working with Farrell on our newly self installed maple hardwood floors. He was very…read morethorough in explaining the process, open and transparent communication and willing to work with our budget. He was very efficient, stained our entire living room space, an office and our hallway - took him about 5 days since you need to let the stain and layering to dry completely. Even after he was done with our project, he made himself available for our follow up questions. Would definitely recommend Farrell and his crew for staining again.

I totally forgot to leave a review! I had these guys come out in December and help me replace my…read morecarpet with laminate. They were super cool Yvette and she was very helpful. They were competitive with price and didn't lack with the work. They were able to hammer all this out in 2 days. They took care of the removal as well! They really made it an easy process. I would use them again in the future for any flooring needs I have. Thank you guys!

Advice: Understand the timing of the installation. Understand. what you are responsible for and…read morewhat Luxor is responsible for and associated costs. Best to start this dialog at least a week before install is to begin.

I recently purchased flooring for my 2,550 sq. ft. home remodeling project from Floor Outlet &…read moreMore, and I had a great experience. Raman was exceptional throughout the entire process. He was always available at the store, responded promptly to my emails and phone calls, and patiently answered all of my questions. He also helped me secure a discounted price, including a $0.50 per square foot Mirage rebate, which saved me a significant amount. If you're looking for quality flooring at competitive prices with outstanding customer service, I highly recommend Floor Outlet & More. Be sure to ask for Raman--he made the entire purchasing process smooth and stress-free.

Great quality and friendly service…read more Our re-flooring was part of our house remodeling project to replace carpet floor with hardwood though out the house, footage was about 2,500sf including two stories and stairs. Hesam and his team was very professional. Hesam promptly came in our house with measurement and estimate of materials and labor, low priced and honest. Hesam helped us to select solid hardwood floor that matched up with small part of our existing hardwood floors. The hardwood floor materials (floorings, reducer and stair nose) are high quality made in USA. The service team lead by Leo were very talented, friendly and hard working. They were very efficient from hauling the old carpets, well preparing the floor (fixing weak and squeaking spots) before installation, I really appreciate the craftmanship of installation, specifically the stairs and seamless flushing of all the transitions between the hard wood and existing floor bases (entrance marble, existing hardwood floors, three ceramic bathroom floors and the exit to our sunroom) which made the whole floor looked so beautiful through out the house.

This is a very delayed review- I had my hardwood floors redone by Peninsula Floors last year, but I…read morestill find myself thinking about the experience so I decided it might be helpful to others to share. The bottom line is that the bulk of the work was good, I'm overall satisfied with the results, and am glad that we got the floors refinished. However, there were several details about the experience that would make me hesitate to recommend Peninsula to friends or others looking to redo their floors. - I was initially quoted ~7-8 working days to redo the floors. The initial work actually took closer to 13 working days, and it took another 7 working days on top of that to complete followup items after I reviewed the initial work. To be fair, I was traveling for about 5 of those working days during some of the initial work and probably caused a bit of delay in my own responses being slow, but I also don't think that all of the delay was due to myself. - When provided stain samples, I was initially provided the wrong names corresponding to the samples. This was only noticed because I asked for another set of samples in another area of the house and was confused as to why the colors varied so much, and asked about it- otherwise it's very possible I would have selected a completely different color than what I intended. - There was some damage done by the sander to our metal stair railing, which they did patch up with paint, but it's still visible where the damage was. Also, initially only some of the stairs in the home had the scotia trim replaced- when I asked the ones where the previous paint clearly showed they also used to have trim, they just added it to all of the stairs regardless of which ones did or didn't have it before. There was also a tricky area in a closet that I said I would be okay not refinishing, and instead it was sanded but not refinished due to not being able to get into that area- I would have just preferred the initial topcoat wasn't removed in that case, because that area is now just unprotected wood. None of these details were mentioned to me or provided as project updates until I asked about them. - Lastly, after I had sent the final payment through, I realized some of our doorstops were missing after having been removed from the trim to not get in the way of the sanders. I asked where the team may have left them so I could reattach them and got no response. It's not a big deal, they were less than $5, but later, after moving in, I also asked about if there were cleaning/maintenance products they would recommend and also got no response. Being completely ghosted after having dealt with some of the difficulties mentioned above really left me feeling like they totally wrote me off as a customer and was not a pleasant way to end the project. I think they do decent work, but I suspect they're a bit stretched thin and smaller/less important jobs are not supervised as much and don't seem like they have the same quality bar. If I were to do it again, I feel like I would have been happier supervising more closely from the start. Edit- I appreciate Juan's response (below and privately), however I do want to make clear that not everything was addressed as I was told they would be. For example, for the incompletely sanded and unfinished area of the closet I mentioned above, I was told it would at least have some form of finish applied, which never happened. There were a few other details like this, but at some point it was no longer worth my time to chase them down especially as we were getting close to our move in which we initially thought we would have far more buffer for.

We needed to refinish our 61 year old red oak floors. Researched who could safely do it. We picked…read morePeninsula Floors and couldn't be any happier. Just was wonderful to work with and was very honest and upfront to what the finished product would look like. We agreed the natural color would look best. It took about 10 days and the results were amazing. It turned out way better than my highest expectation. Also need to point out we previously had new 5 inch baseboards installed and virtually no damage to them. They keep us abreast of what the progress was. Juan and his crew are the very definition of professional.

I recently replaced the carpet in my unit and Sherif at The Floor Store in San Carlos was extremely…read morehelpful throughout the process. He took the time to walk me through the carpet options and helped me find something that worked well for the space. He also helped coordinate the installation during Christmas week, which I know can be a difficult time to schedule work. Everything was arranged smoothly and the installation went exactly as planned. Great customer service and a very smooth experience overall. I'd happily recommend working with Sherif.

My experience with the floor store was awful. We had such a terrible time communicating with them…read more They gave us the run-around and it was impossible to move forward with our project. They're WAY overpriced. We worked with them to try to get the project started for three weeks then gave up. They wanted 100% of our money before the project even began. We ended up going through Whole Wood in San Carlos for our hardwood and we worked with Rolando Lopez at Pure Wood Flooring to complete the project. They were amazing! No joke, we got more done in one day with them than three weeks with the Floor Store. Stay far away from the Floor Store unless you want overpriced material and slow, ineffective communication.