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    Chacon Flooring

    4.9 (29 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Chacon Flooring

    Carpet installation

    Chacon Flooring Photos

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    The crew at Chacon Flooring did an excellent job cutting & binding four large area rugs. Jaime was much better to work with than one of the "Big Box" stores ... he knew exactly what I wanted. They were ready in a couple of weeks (versus 5-6 weeks quoted from other stores).

    Before

    Sometimes, the customer isn't right. Jaime helped turn a very rough-looking floor into one that exceeded what I had requested. I had recently purchased a unit in a highrise condo building in San Francisco's East Cut neighborhood. I was renting a unit in the same building and was fixated on replicating the exact finish on the floor of the unit I had just purchased. Jaime and his team came recommended by the HOA since they had a lot of experience working with the floors in this particular condo building. Jaime took the time to carefully explain the constraints specific to the flooring in the building. He was extremely knowledgeable. Even after explaining the constraints, I was still determined to replicate the exact finish created by the original builder. After the work was completed, I compared the floors in the newly purchased unit against the floors in the unit I was renting, and they were quite different. Initially, I was unhappy with the result. Jaime and team had to put up with a grumpy customer for a couple of days, but I eventually recognized the error of my ways. I soon recognized that the new floors in the unit I had just purchased were actually much nicer than the floors in the unit I was renting. Jaime and team delivered a finish that was superior to the finish I had gotten used to. It was a 'glow-up.' After moving into the new unit and being back in the old unit to prepare it to hand back over to the owner, I have found myself thankful that we didn't replicate the flooring in the old unit. Jaime and crew are world-class in what they do. This was one of those 'trust the experts' scenarios. The customer isn't always right. I highly recommend Chacon Flooring to anyone looking for excellence in execution.

    Termite droppings.

    Had Jaime's team refinish old wood floor and also replaced some wood panels due to some previous water damage. 10months later, home infested with termites. Had a few termite specialists inspected the whole house, same conclusion that termites likely came from the new wood panels as that is the center of infestation :( very unfortunate. Otherwise, the floor looks great with the refinish.

    refinished engineered plank flooring

    Jaime Sr and Jaime Jr are a great team to work with. We had engineered wood plank flooring that was very badly damaged from the sun. They refinished the floor and brought it back to its natural color. They applied 3 coats of Waterbourne satin finish. The floors look incredible. They also pulled up old carpet and pad in the bedrooms. We bought the carpet from them. It's a beautiful carpet and they used a good synthetic fiber pad. Before the refinishing and carpet/pad install, the crew cover the blinds and drapes as well as the heat detectors. They were very nice and efficient. Brian was instrumental in providing the English communication. This is the 2nd job they have done for us. We highly recommend this company. Thank you, Jaime Sr and Jaime Jr

    Maria S.

    I couldn't be more pleased with the service from Jaime and his crew. Jaime was very helpful in showing us samples at our place. When I couldn't decide we visited his store and looked at many more samples. We really wanted a higher quality since it's been 20 years since we moved in and likely just as much time before we do the whole home again. He let us borrow a few samples so we could see how they looked at different times of the day. Even though it took a while for the carpet to come in, Jaime was responsive to my husband's inquiries. It took just a couple of days to install and the crew was busy the whole time with moving the heavy furniture, pulling out the old and installing the new. They did a great job cleaning up as well. We had one issue after the install where one of the bathroom doors wouldn't close completely because of how plush the new carpet was at the threshold, but they came back immediately to fix it. I will definitely call them again when we need more work on our floors - hopefully I can get those hardwood areas refinished in the next year or so. It feels so good to walk on a brand new carpet.

    Cork Soundproofing
    Papa Dadoo B.

    Jaime did a great job coming in at a low bid and replacing a horrible worn-out 12 year old carpet with a engineered hardwood floor. He had me look at a selection of samples but once we took the final ones up to the actual condo the white oak was by far the best choice. His years of experience in my building, and the surrounding SOMA hood, means he has a firm grasp of the known issues here in San Francisco at various old and new addresses. Jaime and his crew: -pulled up the old carpet and padding while tightening the carpet left in place in the bedrooms. -most importantly, Jaime insisted on leveling the underlying cement slab with self-leveling material and then took the time to dry it over a weekend. -impressively he took the time to remove the baseboards so his crew could get an actuate tight fit with shims and the new floor. -put in a layer of cork for soundproofing with no attachment to the slab or the hardwood floor - per the code for my building. -laid in the floating hardwood flooring (with white ash backing), custom cut to fit all the sections, glued the tongue and groove fittings, installed new molding around two columns, reinstalled the baseboards and put in new wooden thresh-holds. -I even had him come back to fix a few things - at no additional charge. In the end it was a fantastic job of a floor my family will enjoy for years to come.

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    9 years ago

    Jaime and his crew were very professional and efficient in refinishing our Brazilian Teak floors and adding in new carpet. Fabulous team!

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    Ask the Community - Chacon Flooring

    Review Highlights - Chacon Flooring

    Jaime came over the very next day after I had contacted him, and then rebuffed the floors the following day.

    Mentioned in 18 reviews

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    Gerson Bustillo - all new

    Gerson Bustillo

    (36 reviews)

    Mission

    I needed to have part of my carpet replaced instead of stealing a piece from my closet and leaving…read moreit with a completely different color patch he just replaced the whole downstairs closet and did the whole landing and was super helpful when it came to clearing out the downstairs closet everything looks amazing and he did t even try to up sell me on anything He did amazing work and just went above and beyond I would definitely recommend him 10/10

    We initially hired Gerson and his small team to replace the carpet in our room with laminate…read more Gerson was prompt - he came for the initial estimate appointment and gave us a fair quote that was cheaper than the other two quotes we had received. He was also very flexible - we originally agreed to have this work done on a Thursday and Friday but needed to change to Sunday and Monday and he showed up as he stated (a bit later than he said the start time would be but we could always count on him to respond if we had questions about his whereabouts). Only thing that is a bit hard is that English is not his main language and so things like the contract for a price is a little off. He'll tell you the price but it's not in a contract so it's best you write it out to make sure you're understanding him correctly. He also offers add-on services for laminate such as removing and replacing the baseboards for extra so also good to clarify the numbers when he's offering those services. He finished the laminate and it blended into our current laminate so well we couldn't tell it was just installed! We liked his work so much that we asked him for a quote for the popcorn ceiling removal in all of the rooms in our home -- his quote was once again a price that was much lower than the rest of the other quotes we received. He finished both projects in two days and it was done beautifully and professionally. Gerson has an eye for making sure things are done correctly and is not shy to make suggestions for your next house project lol. Thank you Gerson for all of your great work. I highly recommend him for any of these projects that we hired him for. We definitely appreciated his positive and professional demeanor throughout the project.

    Chacon Flooring - flooring - Updated June 2026

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