I've been coming here for years and honestly have had the complete opposite experience from recent claims. I wrote this review to ensure customers know this is the place to go in PB! [[HIGHLIGHT]]The employees, including management, have always been professional, calm, and respectful whenever I've interacted with them.[[ENDHIGHLIGHT]] Staff are trying to manage customers cutting the line, not displaying their membership sticker correctly, not following simple instructions for entering the wash, etc. During times like this we, the consumer, need to have patience for the employees that are simply trying to get us in and out of the wash in a timely manner. This car wash has consistently provided great service, hardworking employees, and a well-managed operation. I highly recommend if you're in the area you give them a chance to show you how amazing they are! read more

I am writing to express my dissatisfaction with the service I received today from an employee named Geno. As a long-standing member of your car wash facility, I have consistently utilized your services for several years. Today, an incident occurred where a customer overtly bypassed the queue. While I typically overlook such occurrences, on this occasion, I chose to address the matter. Despite informing your staff, who were also witnesses to the event, the individual was permitted to proceed. This, in itself, was not a significant concern. [[HIGHLIGHT]]Subsequently, I was approached by Geno, a manager, who mistakenly believed I was addressing your employees disrespectfully. I clarified that my interaction was directed at the customer who had cut in line, and that I was merely the individual who chose to vocalize the issue. Despite my explanation, Geno sided with the other customer.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Upon returning to my vehicle, I closed my window, which Geno perceived as an act of disrespect. He then attempted to impede my progress, insisting I lower my window for him to scan the barcode, despite the fact that the barcode is scanned externally. It appeared he was attempting to assert dominance in the situation.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]After multiple refusals, I opted to communicate with the Spanish-speaking employees, given my bilingual proficiency. They were understanding and helpful, and I was able to proceed.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]However, before I could depart, Geno, the manager, further threatened me and stated that my membership would be revoked.[[ENDHIGHLIGHT]] I possess video and photographic evidence to substantiate these claims. I trust that management or ownership will address this matter appropriately. read more

Pacific Beach Car Wash - Car Wash Near Me - San Diego, California

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Been a customer for over a decade and recently went through and had my windshield crack. Did not have any chips or anything before. Their old equipment is very rough on cars and is probably malfunctioning at this point. [[HIGHLIGHT]]I informed the workers immediately and they gave me an email to reach out to, to "get it handled". I reached out and have not heard a thing, not very professional.[[ENDHIGHLIGHT]] Will not be going there anymore. I recommend going to LUV up the street instead or the self service down the street! read more

Pacific Beach Car Wash - Car Wash Near Me - San Diego, California

[[HIGHLIGHT]]Absolute joke of a business.[[ENDHIGHLIGHT]] I came out of the car wash with a giant crack in my windshield. [[HIGHLIGHT]]Immediately showed them and the 19 year old "general manager" wouldn't even so much as refund my $15.[[ENDHIGHLIGHT]] He said "it just happens." This is the only place in all my years that has ever "just happened." [[HIGHLIGHT]]Avoid at all costs.[[ENDHIGHLIGHT]] read more

Car detailing - Tony - HORRIBLE - Don't go... he charged me additional saying the interior needed help. However, when he returned it to me - he hid the floor mats in the back - that weren't even vacuumed out! They had leaves on them. He insisted on cash - I asked for a refund - he said - you'll never get your money back. The front cubbies weren't even wiped out. He just ran the car through the 'free' car wash - didn't wipe the rims (not contracted), however, when you charge $47 additional.... it wouldn't hurt to do your interior job - and maybe wipe the rims. [[HIGHLIGHT]]When calling him - he said, well you left ... I'm not helping you anymore.[[ENDHIGHLIGHT]] Wow ... PB Car Wash - should get a new detailer.... BEWARE!!! Yes - I have LOTS of photos for proof... SAD - I'M NOTICING ALOT OF 1 STAR REVIEWS ... I'm sorry I didn't look before. Drive farther for better service! BTW - this is NOT about money - this is about principle. I own small businesses... under promise and over deliver. This is NOT the case at PB Car Wash... it's add more,... and deliver so much less. read more

filled up on fuel and got an ultimate wash. The bird droppings did not come off. I notice until I got back to my hotel and was too tired to return immediately so when I was going by there the next day, [[HIGHLIGHT]]I told them and they said you can only get it done the same day on a redo[[ENDHIGHLIGHT]], even though it was obvious that the bird droppings hadn't come off from the day before terrible customer service find a different place to get your car washed. Good gas bad car wash. read more

I always come here when I take a trip down from the mountains and wash my dusty car for my short beach trips. The pre-wash and the machinery all work extremely well, and I'm glad for the efficiency of the crew. read more

If I could give 0 stars I would! I took my car to wash in this place! And their machine threw my car off the rail and made my car crash into one of his machines! They told me this was a problem with my car! Checking the cameras the Images became inconclusive and [[HIGHLIGHT]]the manager was very rude saying that I could file a lawsuit against them[[ENDHIGHLIGHT]], I checked at some body shops and they told me it would be $900 dollars to fix, I went back there and asked if they wanted to do it the easiest way, they paid and end of story! [[HIGHLIGHT]]He told me why you came back here, go ahead and open the process! We're going to win![[ENDHIGHLIGHT]] Shot the worst place to take your car read more

Pacific Beach Car Wash - Car Wash Near Me - San Diego, California

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I've been a customer for more than a decade and never had an issue until last Saturday. While in the middle of the wash cycle, the strip/seal to my windshield was ripped off. [[HIGHLIGHT]]I spoke up to the manager and he handed the piece back to me and proceeded to walk off. I was totally dumbfounded.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I explained that that was not the right way to handle the situation and no apology, no accepting responsibly, and he even said it happened at the blower which he made up.[[ENDHIGHLIGHT]] I explained i saw that it happened in the washer. He did help try to clip it back in but the top was broken and wouldn't go back on. [[HIGHLIGHT]]He gave me his business card which i had to ask for but i wouldn't bother sending an email because im 100 percent sure he is the one who checks the inbox.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Once i discovered there were cameras i said let's roll back the tapes so that i can show you it happened in the wash and not the dryer. I tried to take a picture of the TVs and he closed the door.[[ENDHIGHLIGHT]] Come to find out there are several other reviews on here that are similar so I will never be going back. [[HIGHLIGHT]]A terrible interaction and a situation that was handled very poorly.[[ENDHIGHLIGHT]] read more

Pacific Beach Car Wash - Car Wash Near Me - San Diego, California

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Great car wash! Right next to the shell station. Easy, not packed and my car looked great. I'll definitely come back.

Booked a basic auto detailing package online, described as "Soft Cloth Wash, Hand Dry, Vacuum interior & trunk, Clean windows, Apply tire dressing,Clean door jambs And Detail wheels" $39. It quickly morphed into a projected $189 because... there was sand in the car, and a few pet hair. [[HIGHLIGHT]]To my utter dismay, Tony gave me back my car keys and said "I can't help you because this never ends well. I'm going to charge you $200 and you aren't going to pay me" - clearly projecting someone else's behavior onto me.[[ENDHIGHLIGHT]] BOTTOM LINE: he probably, does an all cash business, doesn't need the money so he cleans only ... clean cars. read more

I love this car wash! It's quick, thorough and fun with colored lights. They even have vacuums you can get a token for to complete your cleaning process after you exit the car wash. I love the new vending machine with all of the products including Armorall wipes and window cleaning wipes. They are only $1each which makes it economical and convenient to do a quick once over after the outside is all sparkly. The guys that run the car wash are super chill too. read more

Pacific Beach Car Wash - Car Wash Near Me - San Diego, California

Antonio did a great job with the detailing service. They have competitive prices and great service. I got the interior and engine bay detailing services, which turned out great! [[HIGHLIGHT]]He was a joy to work with and added on some extra services for free.[[ENDHIGHLIGHT]] I feel like he is someone I can trust. Thank you so much, Tony! read more

The rollers left scratches along the entire passenger side of my car. The paint looks foggy and is just covered in fine scratches. No towels to dry the car. Left water spots everywhere. $15 for the nicest wash left the car looking worse than when I got it washed. Horribly disappointed. read more

Good car wash, good price, and not too long of a wait. It does not have an associated vacuuming area. Overall 4 stars for quality for the price you pay. read more

This is my favorite place to wash my car. I get the monthly membership for 20 bucks. Especially living in Pacific beach, this is an easy save for all the bird crap that happens. The folks here are sweet, efficient, and hard working. The location is clean, always working, & never too busy. Sure they could offer another token for a bigger car but i sometimes swing for a car wash and save the token for later. Nonetheless, this car wash is my favorite in the area! read more

Pacific Beach Car Wash - Car Wash Near Me - San Diego, California

My favorite car wash best customer service beautiful quality [[HIGHLIGHT]]It's amazing when I go through and wash my car.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I'll be so happy when I make a U-turn and go to the freeway.[[ENDHIGHLIGHT]] read more

Used to love this car wash, but the constant price increases for the basic wash over the last few months is getting worse. Found a cheaper option on sports arena. read more

[[HIGHLIGHT]]Attitude when u said no sleeve on rear wiper - Jordan did it anyway.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He was very rude when I said it was a company vehicle and couldn't be loaded extremely close.[[ENDHIGHLIGHT]] That's not a requirement for the wash - we bring our entire fleet here. Now past tense. read more

This is the first time I had my car detailed. Tony was meticulous and our car looks better than when we purchased it. I highly recommend his services and I will be getting my car detailed regularly. read more

Quick review for the automated car wash. It's convenient! You can pay when you get gas at the Shell if you want or pull up and pay. They only have a few different options (3?). Pull forward, neutral, enjoy the ride. It's great for getting the dust off- that's all I've really needed it for. I'm not really high maintenance about how my car looks. I just don't like to be blinded while driving west before sunset. I think all washes are under $15 if I remember correctly. I wouldn't go out of my way to come here vs any other automated car wash, but I'll keep coming back when I fill up at Shell and need a wash. read more

I had an amazing interior car detail experience here. [[HIGHLIGHT]]Tony is amazing and so helpful every step of the way.[[ENDHIGHLIGHT]] I came in with a car that had been thrown up in and he was so on top of it. They had to actually take out the seats in my car to clean it. They did an amazing job and I will definitely be back here when I need detailing work in the future. Ask for Tony!!! I recommend this place to everyone. The car was immaculate upon pick up and the smell was completely gone. read more

Got a full detail. Paid about 220 which is not bad but I took my vehicle here because it said it was a hand wash detail. They take your vehicle through the machine first and then detail it after. So if you're looking for an actual hand wash this is not your spot. Eventually you will get swirls and scratches from the machine. read more

This is basically the only car wash I use (I don't have a driveway or hose at home and the line at the self car wash is long and stressful) but I appreciate the long hours, the friendly staff and overall my car gets clean. Do I think the tire wash needs to be better and did my back antennae most likely get broken off here? Sure, but the price is fine, the service is quick, I use the vacuum tokens all the time (some definitely work better than others) plus the quick air for my tires and I'm basically good to go! read more

Wow, this detailing is great! Best one I've found. I hope that i can post picture. I always pay cash and the owner really had ti put a lot of elbow grease into it as well as we had drove to Az. And back prior to the hand wash wax and tire and dark trim oil. Highly recommend and I'll be back. Thanks read more

Love this place !!! Bring a towel though because the driers don't work well! But it's convient and takes card read more

Efficient and affordable, wasn't long of a wait at all. Convenient location. There's a detailing station there as well. It is an automated car wash, easy to get through. You also get a complimentary vacuum token-- which lasts for 6min and actually after I finished vacuuming I still had time to spare, meaning my car is pretty clean (sarcastically), or it's more than enough time to vacuum the basics (very true). read more

All the other car washes were closed due to rain, so I ended up with 20 minutes to get all the dog hair out of my car before I had to pick up my vice president at the airport. Tony was amazing. Fast, efficient, and most importantly, clean. I'm now a loyal customer to Pacific Beach car wash!! read more

Pacific Beach Car Wash - Tony and his crew with the interior and exterior car wash :) - Car Wash Near Me - San Diego, California

Went here for the first time today and had a horrible experience. The communication was horrible and as I was pulling my car forward the guy with the sprayer just started pouring on the hood of my car yelling at me to back up and then when the backed up he started pounding on my car again yelling to pull forward . Then I get through the car wash and my car wasn't even clean. I brought my complaint to the manager Leo and he blamed me and said the guy was pounding on my car for my safety . I will never go back there . I would give them 0 stars if possible ! read more

I've been coming to Pacific Beach Car Wash for years. Mostly to fill my car with gas & get a quick car wash. The car wash part is convenient & cheap (currently $7 for cheapest wash). ( ..UNTIL I got a luxury car, which changed everything. I no longer want my luxury car to ever see the likes of anything but a hand wash). If anyone has a go-to for a GREAT place for a hand wash including interior detail in the 619 or 858, send me a DM to let me know. Gas prices in Pacific Beach are pretty competitive. This Gas Station-Wash is the first one you'll hit as you enter the town of PB, & the last one you'll see as you leave. The car wash is the typical brush-type. You stay in your car as an attendant directs you to drive your car onto a guide, put your car in Neutral as the attendant power sprays the front of your car. Then you roll through & go for a ride as the brushes do their work. Dogs are sometimes skittish about this process, so if you have a hyper-scared dog, I suggest you leave them at home. The loud noises & brushing against the car might have your dog terrified enough to jump in your lap. This also can apply to kids. They've been known to start screaming in fear. After you exit the wash, you have the option of getting a coin to self-vacuum your car & there's even space for you to do a little self-detailing. I've never done this, so I can't speak for efficiency or anything else. Ain't nobody got time for that, especially me! I'm the Princess-type!! I have a beautiful shiny Mercedes Benz!!! You'll NEVER see me cleaning the inside of my car. Ahaha! Everyone talks about Tony, a detailer-guy who is located in an area located just after you exit the car wash. I'm not sure if he's part of the whole operation or if he's an independent contractor. Reviews on this site all declare that he's engaging, fair, does an excellent job & his prices are reasonable. But he doesn't take walk-ins so you'll have to make an appointment to get a quote for what you want done. Although I've read some reviews that say they've just rolled in & Tony does the work on the spot, I'd make an appointment just to be on the safe side. He must not have been busy with any customers when he was able to take those walk-ins..er, drive-ins. Although I've been through the brushes once with my Mercedes Benz, I cringed the whole time. As far as I know, nothing bad happened. However, I believe Tony is the route I'm going next. read more

Best car wash membership!!! I've been a loyal member of PB car wash for over 3 years. I recently moved up to Cardiff and use their Encinitas car wash location. I enjoy seeing the staff regularly and I always make sure to tip because they remember my preferences (I always request no brush - only hose) I've had a few issues with my card not working over the years but overall, the staff and management always go above & beyond to make sure I feel heard and get my issue resolved in record time. Shoutout to Gino and Leo for helping my fiancé and I today! Excellent customer service as usual! read more

On 7-19-23, I pumped gas and came to the car wash. I bought the best wash you had it, and they gave me a token for the vacuums. I had to get change to vacuum the rest of my car and I deposited another $1.75 at Vacuum #2. The suction was so poor at this station that is barely vacuumed anything in my car. I went back to Lupe, who was very nice to me and gave me excellent service. He told me that I had to go talk to the manager Gino, who was spraying down the cars. I pulled into the handicapped space next to where Gino was spraying down the cars before they went into the car wash. I asked to speak to him, but he was very busy so I waited about 10 minutes in my car. I also had a sprained ankle so it's very hard for me to get in and out of the car. I had to be somewhere else and drive down to Orange County so I didn't have a lot of time to wait. But Gino just kept ignoring me and kept spraying down the cars. When I tried to tell him about what happened, he said he was too busy to do anything for me. I have never had such poor customer service before from a manager. He does not deserve to be a manager and a poor acting one at that. I was a customer, and I did not deserve to be treated that way. I asked for my money back and told him what was wrong with Vacuum #2. I told him he was a jerk for treating me that way. Gino yelled at me and was nasty with his words and sarcastic, telling me have a nice day. I left and then I went to talk to Lupe and he gave me a token and told me to go to vacuum #12 and that it worked better. He was very helpful, kind, and professional. Lupe gave me excellent customer service. But Gino did not, and he was the manager. Gino was rude and unprofessional. If you continue to employ him, who knows what he will do to other customers. I have been at your car wash before and have not encountered these problems. I hope that you take this issue seriously and do some thing about it before it turns into something really bad. read more

#1. No matter how long that line looks. You will be washed and dry (enough to drive away) fast! I personally have a car wash membership so I can go when ever I please... totally worth it $$$ but if your just driving by and want a wash.... this place is great. read more

Pacific Beach Car Wash - Car Wash Near Me - San Diego, California

[[HIGHLIGHT]]Amazing value and the gentleman who helped me couldn't have been nicer.[[ENDHIGHLIGHT]] I'll definitely be coming back for my detailing again. read more

Went for a normal car wash like I done it many many times over the years. Never expected that my roof rack was rip off from my car completely and dent rear end of my roof. After car wash I approached person in charge (assistant manager Leo) he wrote a report of the incident telling me they don't cover racks if any issue but will take care of repair of the damage on the roof. He told me next day manager Gino (the manager) would call me to take care of issue. Waited for the call but never happened. I called myself and they told me to go over to talk to the manager in charge. Tony was direct. He said no repair or reimbursement for ANY damage. I asked to explain and said the sign explain everything (the sign that say no responsible for anything) Manager Refused to provide name of the owner or contact information because he did not want to bother him about my issue. I will follow up with small claims court and see if their response is correct. Very very disappointed and frustrated read more

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1- Car wash is great. Been a regular customer since 1988 - old cars , brand new cars. Always reasonable pricing & excellent results. 2. Car detailing service is excellent. It was in the 90's when we first brought our cars to Tony Guzman for detailing. Have been bringing cars to Mr.Guzman ever since. Mr. Guzman does an excellent, thorough detailing. The different packages for pricing & what work is covered is very clear & upfront. Mr. Guzman has very high standards & the finished job is outstanding - inside & out. read more

Tony did an outstanding job on my car and makes me realize I should have it professionally waxed more often. Purchased the $125 package with clay and premium wax. Paint is now smooth like a porcelain tea cup and minor scratches much less noticeable. Please SUPPORT this business. Tony said he's been there for over 20 years, so he definitely knows what's he's doing. Handled my car with respect. Mahalos! read more

Pacific Beach Car Wash - Nice coat of wax reflects the palm trees and clear sky on the hood. - Car Wash Near Me - San Diego, California

I've been putting off washing my car for awhile that I just needed something quick and cheap to hold me over for further detailing later (when I have more time). I usually stick to what I know which is located in Miramar but I didn't wanna go too far so after a quick yelp search, I figured this would work out. Information I couldn't really figure out from yelp alone was how it worked: were there towels? Free vacuums? I got the basic wash for $7 which got me a token for vacuum. This machine was unlike others I've been through, since they don't provide free towels- at the end of the machine is this really big towel pad that slides over your car at the very end. At the end of it all, it didn't completely dry my car but if you just want something quick this is fine. Also the vacuum token starts a timer. You have 6 minutes to vacuum which was just enough time for my sedan. I can't imagine that being enough time for a bigger car. Overall I would come back for quick and cheap car wash cause you're not expected to tip during a basic car wash. Unlike other car washes where there's guys waiting at the end to towel dry your car. read more

What can I say. It's a drive-in car wash. My car gets clean. I do like the colored lights when the soap is getting added, it's pretty cool. It's brushless, so that's a plus. Sometimes the car line gets pretty long. There is a special area to the right of the gas pumps just for the Car wash and at times, some drivers aren't very nice at "paying it forward" and won't let you in if you came from the pumps. Usually the money takers are really nice and friendly Don't forget to ask for a vacuum token when paying. Also if you shop at VONS in PB, the back of the receipts (depending on the length of the paper) will have a coupon for $1.00 off any level of wash: as of Oct 2019. Hey it's only a Dollar, but "A dollar saved is a dollar earned"... read more

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Got the interior/exterior detailing service and Tony did a really great job. Super nice guy who seems like he genuinely cares about his customers and their cars. He got all the dog hair out of the back seat and made my front console/cupholders look good as new. I also love that he communicates over text and was able to text me when my car was finished. Overall a very convenient experience and good pricing. My car looked great and I will definitely be coming back! read more

Pacific Beach Car Wash - Car Wash Near Me - San Diego, California