I would not recommend this company. I was told my total bathroom remodel would take about a week. They called late December, about a week before Christmas and said that all the materials were in and could they start Monday, the week before Christmas. I agreed and they ripped out my bathroom on 12-18-17 and I was not able to use my bathroom again until 2-5-18. It was the owner, Dave who called and said everything was in! Well guess what? Not true. It took almost eight weeks to get my floor at that point. Yes it was a special order but I would have graciously waited until February 5th to start the remodel. The whole experience was frustrating and I chose them because they were local and family owned for over 50 years. That was flawed thinking! I could go on but they have wasted enough of my time! Please don't waste yours! read more

There are 26 reviews for this company(please read them all before making a decision), and only 4 come up on the front page. I'm not sure why my review got moved but, I LOVE the Patio/awning this company designed and installed for me. Great to work with, and easy to get ahold of. Next project will be theirs. I did post pictures, it is amazing how much more space we feel like we have just adding this to the backyard! read more

I have done business in the past with Pacific builders and I, too, have met the infamous "Dave". Well, Dave is a good guy who has never steered me wrong with anything and I would trust him with any suggestion about my home improvement projects. Also, the owner, Rick Degen is reasonable and responsive. He is a family based businessman who I know that at the end of the day will make everything right! My dual pane window installation was flawless and I appreciated their reasonable price and hard work! When my slider needed maintenance, Dave was out lickety split and applied a lubricant to the door to make it work correctly again, everything with a smile and no charge. Now that's how you run a business! Pacific Builders is a local treasure! You be the judge! read more

Overall, Pacific Builders builds a quality product which was a patio cover and a separate patio room addition. I was pleased by Dave's suggestion relocating my redwood bench to another location of the yard and the awning placed over my kitchen screen door. They have worked with their subcontractors for over twenty to thirty years. As a few problems arose in the construction, Jim was quick to resolve them as well as Dave following up. Overall, they show respect for the homeowner and will work with a difficult schedule. One has to have patience though, as the job completion took longer than I anticipated. I believe the latter is due to the lack of quality workers within the construction industry plus the back log of the torrential 2017 rainy season. I believe if a homeowner is able to be at home the entire time, the job would have been completed in a more timely manner. read more

I got a patio cover about 2 years ago and it has been leaking ever since I called a few times / finally someone came out but did nothing it still leaks ! I called again and no one ever returns my calls Very poor customer service ; in fact Ron called me and asked me to give a food Facebook review and he would give me an Applebee's gift cerfificate / well Ron I want a non leaking patio cover not a gift certificate do quality work and I'm will write a good review But the work is very sloppy I had to go into the showroom to get my patio cover put on the schedule because they weren't calling me back I should have known and regret it that I went with pacific builders Very poor customer service and quality Reporting them to the contractors board my mistake to go with this company read more

Dave came out and gave me a thorough and professional presentation about pergolas. It was extremely hot that day and we were outside- the heat didn't seem to faze him. He seemed to be totally focused on understanding what I wanted and what worked best for me and my budget. What stands out is that he mentioned that I might want to consider removing my plants from actually touching my house. He explained how the sitting water could damage the foundation of my house. I never knew that and I appreciated it soooo much! I was impressed because that told me something about this mans character and his integrity. Thats huge when doing business with someone. Ultimately, I chose to go a different direction w/my project. When Dave called to follow up with me, I let him know what I decided. He responsed positively and understood my reasons. Then he mentioned that he was replacing his kitchen counters. Thats my next big project..He recommended the company to me that he decided to go with and told my why he liked them. Sure, he's a salesman and has those skills but I wanted everyone to know how he treated me because I think character is extremely important especially when you're spending your hard earned money! read more

Last year when we remodeled the house we had a wonderful experience with this company for all are windows. So now that we are moving on to re do our backyard we of course called them again for a patio cover. They came out the next day and took measurements and even did a digital drawing of what it will look like with our house. The cover looks fabulous , perfect. Great customer service, affordable , excellent workmanship. I would definitely recommend this company. read more

What a bunch of losers! I went to the store over a year ago to schedule an estimate. The "manager" assured me she was sending her most experienced estimator. David, I think. He came and spent over two hours measuring. A waste if 2 hours of my Saturday. I never heard from him again. I called the manager over a month later to find out what happened and she had no idea. Today someone actually called me to ask about my project. When I told him what losers they are, he told me they've been in business for 70 years. Hah! Good luck with these characters. I'd give zero stars if it was possible. read more

Pretty lame sales folk - website says one price, then they come out and estimate is 4K more. Just wanted basic cover they advertise 20X16 2895.00 , No one calls back after they came out and told me it would be 7K - What happen to 2895? read more

This is the 2nd time I've used Pacific Builders. I am impressed by there professionalism, hard work and great products. They take pride in their work and it shows. I would definitely recommend this company. read more

I waited a long time for my sunroom. I needed a room by which I could have the feel of outdoors, yet have the comfort of indoors due to my health. I wanted to share that I am extremely pleased with my "She-Shed." Dave was outstanding and continually kept me in the loop regarding the progress of the construction activities. Outstanding customer service and great sunroom. Special thanks to Rick and Dave. read more

We had a guy name Dave come out to give us an estimate for our backyard, master bath and front siding of the house. We wait 2 weeks for the estimate he still hasn't sent it. My husband contacts Dave and he swears up & down he emailed it...liar liar! Never sent it. We go into Pacific Builders the receptionist contacts Dave. He speaks to my husband and again says he emailed the estimate. WTF?! If it was sent why would we keep asking for it?! Duhhhh! Then he says he's in a "meeting" and has to go. How is this guy still employed? My husband calls back a few days later and speaks with the owner. Finally the estimate we've waited 3 weeks for has been sent. Wow...really? Is this how Pacific Builders treat customers. Complete waste of time. There are many other reputable companies that will earn my business. read more

I wish I could give negative stars because this company is a minus 10 to me. Don't let their multi-generation family business advertisements deceive you. In April 2013, Steve came to my mother's home to bid a complete bathroom remodel and add a walk-in tub. The initial bid was good, so we signed a contract. Then, the nightmare began. Every couple of week, Steve would contact us with a "new problem". Each new problem required an additional $1500.00-$2000.00 unless it was a downgrade from the original contract. We received no credit or refund for downgrades. Soon, we were 40% over the original bid and the changes no longer suited my mother's needs, which was the purpose of the remodel. Additionally, Steve repeated said that if there were problems with the plumbing after they tore out the walls (the house is 8 years old), there would be additional charges. In November, Rick, the owner, said the original bid was too low and there was nothing he could do other than cancel the contract and return the deposit. So, cancel the contract, we did, but to date, NO REFUND. read more

Pacific builders did a great job on my patio cover the workers were great .im going to use them for another project I'm working on read more

Pacific Builders - General Contractors Near Me - Sacramento, California

About 8 years ago I added a sunroom on to my house. Dave was the salesperson. What a crook, liar and a theif! He told me that it would add value on to my house, additional square footage, etc. Well, I am having my home appraised for the first time since the sunroom was added. My appraiser just informed me that these "rooms" do not add gross living area to the home. DO NOT USE THIS COMPANY! Hire yourself an independent contractor...I can give you some names...you will save thousands! I did not do my homework...so don't do what I did, and make sure you research all of your options. read more

Generally when dealing with contractors, I am very wary, but I never once thought Pacific Builders was trying to pull on over on me. Dave came out to give us the consultation. He was very courteous, professional, and efficient. Everyone else who followed (including the installers) were on time, friendly, professional and efficient. They went the extra mile to make sure we were happy. Now we have a beautiful sunroom & patio cover to enjoy. It's a whole new living space! I would not hesitate calling them again. read more

Nice patio cover but very expensive for its size. Final cost over $10,000 for a simple 12 x 22 patio cover with a light. Most local contractors will build that for half to two thirds the price. Went on a recommendation from my son who had used them 10 years ago. read more

Was referred to this company by OSH. They came by for an estimate of a couple of jobs and said they'd respond within the week. 3 weeks later still no response and so they basically wasted my time. Plus 1 star for the advise of the estimator when he was onsite. read more

I wrote a review for Pacific Builders in 2014 when they fixed a leak in my solarium, after 25 years of ownership. At the time i lauded them for honoring a warranty after so many years. Well, unfortunately it sprung another leak this winter, so I contacted them and again they sent someone out to fix it, at no cost to me. I really appreciate a company that stands behind their warranty and didn't complain about fixing the solarium, but just recognized that a customer is having a problem. Our solarium no longer leaks, thanks to their quick and efficient response. I would not hesitate to recommend this company to others, based on my experience with them taking care of my solarium over the many years. read more

We contracted Pacific Builders to build a sunroom off of our back porch. The process of setting up appointments was arduous. They took an inordinate amount of time just to get someone out to the property. When they finally did and we drafted up plans, their follow-up was lousy. Didn't return calls, didn't show up for set appointments. We finally decided on a design and after taking a $1,000 deposit (which they assured us was refundable) they completely seemed to drop us. We wanted to meet prior to the anticipated start date because we had some modifications we wanted to the design. Someone finally came back up to revise the plans but then it took weeks to get them back to us. When we finally received them, they increased the price by almost $10,000 - and they hadn't done one single thing to advance the project. After four months, we decided we had enough and asked to cancel the contract and get our deposit back. Oh...they canceled the contract...the deposit - suddenly no one at Pacific Builders seemed to remember assuring us "You will absolutely get your deposit back." Shady, shitty company. read more

Wow, not sure how legit that negative review is because I think Pacific Builders is a great company! We were in a time sensitive situation because we had concrete scheduled to be poured and the footings for the patio cover needed to be installed before that could happen. The other patio cover company we were working with dropped the ball and left us in a bad situation. I found Pacific Builders online and called them in a panic. Robb answered and was FABULOUS throughout the process. His customer service exceeded my expectations! Pacific Builders quoted a fair price, showed up when they said they would and did an excellent job on our patio cover. It looks great and I couldn't be happier! Our patio cover design is unique and unlike anything on their website, so I invited them to come back when the landscaping is finished to take pictures. Hopefully those will end up on their website. I can't say one negative thing about working with them. THEY ARE GREAT! read more

Pacific Builders gets 5 stars for service and 5 stars for providing a wonderful product. Chris and Jeff topped off the job and did an outstanding my job. I am very happy with my patio cover. Thank you Pac Builders. read more

Pacific Builders - Patio cover-Pacific Builders did an excellent job with patio cover. - General Contractors Near Me - Sacramento, California

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We used Pacific Builders to construct a shade structure in our backyard. They were incredibly detailed and listened to all of our wants. Our project was installed on time and we couldn't be happier with it! - Much love from the Wilkinson's! read more

Pacific Builders - General Contractors Near Me - Sacramento, California

I highly recommend Pacific Builders if you are looking for a courteous, helpful and very professional staff that knows what they are doing. I didn't get 100% but received 120%! I have a typical backyard that I wanted transformed into a large kitchen and a very large patio cover looking like a garden oasis. It does! I constantly entertain and everyone that enters my backyard is in awe... Actually, I just had a grand-daughters graduation party this past weekend and the folks that were taking pictures of it was overwhelming. Dave was my consultant, Jeff was my electrician and Alan did the major construction. I can't say enough about how easy it was to work with them. They met every one of my expectations, and believe me....... mine are VERY HIGH! Though it was major construction it never seemed like it, because every night they cleaned up. To a perfectionist like me, that meant a lot. No debris or dirt was every left in my backyard keeping my wood floors very clean. Dave, Jeff an Alan had so much patience with me. I kept changing things in mid-stream. If my husband was alive he would have strangled me. BUT, it was so worth it. I have to say I am very perplexed by some of the other reviews and glad I did not take those into account when hiring this company. THEY ARE A FABULOUS COMPANY! I m disappointed I can add a picture, but you can see it on their website. Thank you Pacific Builders. read more

I had my patio done by Pacific Builder of Sacramento , Dave came he said he is the owner , showed me several designs of a patio , I ended up having their Duralum product , with a built in one sided wall . Price was also discussed , I really thought that they are good and nice , the patio was done and the wall was built It looks very good but the problem started when it rain a lot that next week and water started to sip underneath the one sided wall , they forgot to apply a sealant or caulk , I called 3 times, nobody seem to remember me and kept asking my name , Nobody showed up to fix the problem . The last person that I talked to said , I was yelling at him , well I have a hearing problem so my voice which I thouhgt was normal tone can be perceived as yelling to orhers . I told him that my next call will come from my lawyer . I believed he was upset then , until this day nobody came . I will give them a failing mark . Hope anybody out there will see my review and think several times before they will pick up Pacific Builder of Sacramento. read more

We had a patio cover built by Pacific Builders. Their bid came in slightly lower than any of the other companies we got quotes from, but what really sold us was their design. They built a 350 square foot cover with only 3 posts (also attached to house), which for some reason no one else was able to do. Everything turned out exactly how we wanted. The project took a little longer than expected but only because the poor guy who was charged with digging the holes struggled digging through our soil which is half hard pan and half river rock (we're in Anatolia). They've done work for my neighbors as well and we only heard good things. Highly recommended! read more

I just recommended this business to a friend in Sacto, he told me the reviews did not look that great. Where exactly is the review I wrote? I have had work done at two houses. Still in perfect condition. We are very pleased with the work and the quality. I usually only write reviews if I am really really pleased..... If my reviews are removed or hidden, why am I bothering with yelp at all? Is there anywhere I can leave a review for yelp? read more

As an update, I still love my patio cover! It was such a nice addition to my home with all the heavy rains we have been getting. It makes hanging around the house so peaceful. I have included a picture. read more

Pacific Builders - I love my patio cover! - General Contractors Near Me - Sacramento, California

When we moved into our house 17 years ago we always had a dream of remodeling our master bathroom. When the time came, our first call was to Pacific Builders. Yes, we did what everyone says to do and also checked with other companies. However, from our first meeting with Dave, we knew we would be working with Pacific Builders. They listened to what our dream was, added some valuable suggestions, and did an amazing job of working around our schedule. Through it all, and with their attention to detail, Rick, Dave, and the entire team at Pacific Builders brought our dream bathroom to life. Thank you Pacific Builders! We love our new dream bathroom! read more

Last year we decided to add a sunroom to our home. We had several companies come out, view the space, and give us their suggestions along with a quote. None of them were as friendly, knowledgable, and professional as Dave from Pacific Builders. We moved forward with the building of the sunroom and have been happy with it since day one. Every meeting with Dave, Jim, and the others on the team was professional. As I work full time, it was wonderful to have Jim leading the project. If I had a question or a concern, I only had to call Jim and he immediately took care of it. Fast forward to a few weeks ago when our landscaper broke the glass in one of the french doors to the sunroom. I text Dave a picture and he called me within about 10 minutes and said "Don't worry, we'll take care of it". By that afternoon, Jim had come out to assess the door and tape it up to make sure no shards of glass would fall out while we waited for a replacement. Pacific Builders worked directly with my landscaper and I didn't have to be involved with the process. I can't say enough about the process or the people involved in the building of our sunroom. The customer service during the project was wonderful and it didn't end when the project was completed. Thank you Pacific Builders! read more

We would not recommend doing business with this company. Initially, we thought they would be great. The sales person came to our home and spent 3 hours each time, on two separate occasions to discuss our partial bathroom remodel options. In the second meeting with him, we agreed to the cost and the sales rep wrote out a detailed estimate of the work to be done. We were told we had 3 days to cancel if we decided to change our mind. A few days later, we received a call from the owner of the company whom we met when we visited their showroom. He said the sales person had made an error and the job was actually going to cost us an additional $2,200.00! We told him no, that that was too much and not what we agreed to. He apologized and said our check for $1,000 that we had put down, would be forthcoming. A week later, we received a letter from them, but no check. It stated we needed to sign the letter and return it and then we would receive our deposit. This is unprofessional and disappointing nonsense! We did finally receive our check. If a customer has to stay committed to monetary agreement, it seems the business doing the work should be committed to doing the same. We spent over 6 hours with this company for wasted time. Trying to tack on an additional $2,200.00 to a job agreed upon is not a company to deal with! This company is in Sacramento, Ca. read more

I recently had a lattice patio cover installed by Pacific Builders. The entire project experience was wonderful!!! The designers, installers, and office staff all provided friendly and professional service. They kept me up to date on the project progress either by email or phone. I always knew what was happening and what came next throughout the project. The finished project was completed in the established time frame and the quality of work was excellent. The patio cover is a beautiful addition to my backyard. I would absolutely refer Pacific Builders for your project. They were referred to me by a family member. I'm glad I took their recommendation. Thank you so much Pacific Builders!! read more

Thank god I never got past the rudest customer service rep ever. It started with I wanted a tub surround which their brochure from the home show said they provide. She proceeded to tell me my job was to small for them and the are a builder (Full remodel) and I asked then if they won't provide the service can I buy the product. I already did everything else. THEN SHE BECAME JUST CRAZY! We are a builder do you know what that means verses a supplier. So I said you won't provide me the service and won't sell the product I guess I am not understanding you. It took everything to be pleasant as she was speaking down to me as an idiot. She said do you want me to show you how to google how to find what you need. No thank you! She also said by my look I was wrinkling my pretty forehead and she didn't want that - wow let's keep the discrimination going please. I finally just asked if she could tell me the brand and I"ll be on my way. She played dumb and said Kohler so now you know. I can't explain that I have plenty of money and would have spend it to get what I need if it were not for this 7 year employee who clearly got off on belittling customers. Never will I recommend such a horrible place or builder as she liked to school me on. Please go elsewhere with your money. read more

I had a very unique and difficult problem with respect to a patio addition. I called several businesses in town that either couldn't help me, referred me to someone who couldn't help, or simply did not return my voicemails. I contacted Pacific Builders and not only did they solve the problem, their service was professional and polite in all respects. When the owner of the business heard my difficult problem, he came out of his office and personally solved my problem. GO TO PACIFIC BUILDERS FOR A FIRST RATE SERVICE. read more

My Mom was in the market for a patio cover so I did some calling and found one company that worked in the Sacramento area, well he only worked in the Sacramento area and acted like Woodland was near Fresno, the usual wasted time and frustration trying to schedule him out. We found Pacific Builders in a newspaper ad and called them out, the young salesman (who I believe had a construction degree) showed up on time and was very professional. I am always skeptical about contractors because they usually under perform in multiple areas, but everything went as promised from the drawings and measurements to the install and final inspection. The patio cover came out very nice and I would use this company again. read more

THESE PEOPLE SO NOT CARE ABOUT CUSTOMER SERVICE! Wow. My wife and I came across them at a home show in January and liked their price. Its March now and after the salesman came out in February for an estimate, a deadline was made a month later since our new home was hosting a birthday party and we needed the new patio cover as our space. Well they dragged their feet moving forward, when we called we were told it was the rain and they were backed up. No one at the office would return our call, owner Rick also promised to call back and never did. Salesman washed his hands of it after his sale. Jason never would return calls opting for texts to avoid confrontation. We sent in signed and agreed plans for cover only to be told they never recieved it only to find out that they had and lied about it. Then all of a sudden told the cement guy we had been talking to was also busy and Rick was going to send another second rate guy to do the work. Again promised cement guy would call and never did. We were told after waiting 3 weeks that they couldn't make it happen in time. We responded by pushing our birthday party for my 4 yr Old back another week so they could finish the job. Also was told the materials were already at their facility which was not true. After I had to call office again after receiving no call back the owner said we just can't do it. No apology, nothing but laughs from him. Actually blamed his age of 72yrs old as the reason he forgets things. And that the pressure of doing THEIR JOB on time as promised from the beginning was to great. WHAT A WASTE OF TIME!! can't believe this business is still around. Prob not for long with this shitty service, lies, and broken promises. In the end we still have no cover and now will call a company that actually cares about their customers. Unbelievable. Worse of all is we still have no patio cover for our party read more

Pacific Builders is the BEST!!!!! From their salesman Dave who came out and gave me a great estimate to their helpful office lady Linsey and not to mention Rob Nelson and his great installation team who left my house spic and span everyday when they left, this company is the best around!!! It's rare to find any company who is true to their word but when it comes to pacific builders they are just that they back their work 100% and call you after every step to make sure you are satisfied. They have now installed a patio cover for me, my dad and my uncle and all three jobs turned out great. I will refer pacific builders to everyone till the end of time!!! Can't go wrong with a company that's been around for 60 plus years!!! read more

We are so happy with our new patio cover. PB did an amazing job. The customer service is great, especially Dave who was very friendly and answered all of our questions. PB was great to work with from start to finish, I highly recommended them for Patio covers. read more

We couldn't be happier with our patio cover by Pacific Builders! The workmanship is unbeatable and everyone at PB is an expert at customer service; from Sales, Debbie and others in the Front Office to the construction crew, Art and the Electrician, Jeff. They treated us like family and it doesn't get any better than that! We're enjoying our patio cover on the hot days and can't believe the difference it makes in the temperature. We can actually sit outside at the hottest part of the day. Thank you Pacific Builders!! read more

Pacific just finished my master bath remodel and I could not be more happy with the professionalism, quality of work and pricing. After getting a bunch of bids I had a gentleman by the name of Lawrence come to my house to help design a new master bath. The example he shared with me from previous jobs they had worked on made me feel comfortable that I was going with the right company for the job. Ultimately I received a detailed cost breakdown so I knew what I was paying for which helped me and my wife to scale and make changes to the remodel for our needs. The engineer then came out and took measurements and created CAD drawings with detailed notes regarding what products, colors and sizes were to be used on my project. Once construction began the crews were on time and were clean and respected my home. Even though my project was large and complex they dedicated the entire week plus to my job and did not leave it in shambles while they worked on other projects ( I have had that happen before). The final product looks amazing and stunning and the experience far exceeded my expectations. Like a doctor, if you find a good one you keep it. I believe I found a good group with Pacific. read more