I usually don't write reviews, but Don and Steven did a great job with my vehicle. Their prices were very reasonable, and they really tried to save me as much money as possible. Other body shops told me I needed a completely new passenger door, but Don and Steven were able to repair the one I already had instead. That saved me a lot of money, and they also took care of several other things for a great price. My car looks great, and I really appreciate their honesty and the quality of their work. I truly recommend Don and Steven! read more

I really don't have much to say but they are good, family owned, and offer reasonable pricing. I will go again.

Let me start by saying I have the worst luck for a car guy and getting his car hit. I always want my car to be perfection and Don knows this. That being said he took care of every need helping me out to get my show car back to the way it was before hit. Normally that'd be an impossible take anywhere else but for Don and his team they really did it. I had thoughts of selling after it was fixed but once I saw the job they did I didn't wanna sell I wanted to pick up where I left on the car. Thanks don sorry for how long the review took! And they work with farmers insurance! ++++++ read more

Pacific Coast Auto Body - Body Shops Near Me - C San Diego, California

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Had a great experience working with Don at Pacific Coast Auto Body. Don was professional, friendly and transparent. He didn't charge me more than my estimate and had the work done on my vehicle in 5 days. I was even able to pick it up on a Saturday and am very satisfied with the results. Thank you Don and team! read more

If you're tired of feeling like you're being taken for a ride when it comes to auto body work, go here. I came in hoping for the best after several bad experiences elsewhere, and I genuinely couldn't be happier I found this place. This is a true family-run shop where they actually treat you like a person, not just another job. Don and Michael were super friendly and really wanted to help, I appreciated the clear and consistent communication. I could tell right away they're about doing things the right way, not just trying to make a quick buck. My car had a rust issue that needed metal welding, sealing, and repainting. I was hesitant to address the issue over the past few years, but the work here was flawless. They matched the paint on my older car perfectly, and the repair is completely invisible now. Their pricing was more than fair, and everything was explained clearly, no surprises. What really stood out, though, was how much time they took to walk me through what my car needed , not just for the repair, but for future maintenance too. I'd summarize by saying quality work from honest people who actually care. read more

Pacific Coast Auto Body - Body Shops Near Me - C San Diego, California

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Don is a great guy and he gets the job done. Unfortunately, I've had my car repaired several times, but Don has always come through. read more

In a world where good service is getting harder to find, Don stands out. Fair, honest, and highly knowledgeable -- exactly the kind of professional you want on your side. Mission-level service, great value, and real integrity. I strongly recommend this place to anyone serious about quality body or paint work. They didn't just fix the car -- they earned my trust. read more

Pacific Coast Auto Body - Body Shops Near Me - C San Diego, California

I DO NOT RECOMMEND THIS CAR SHOP. IT IS A JOKE. The lack of communication of Don and Tammy is ridiculous and nonexistent. I brought my car in for a small paint job and a replacement of the front grill. I got a quote from Don and requested to bring the car in next week. Immediately red flags as Don is forgetful, tells him something and then he forgets it. I bought the car in on Tuesday (January 21st), was told by Don that the job will be done in 2-3 days. I ended up picking up the car on Saturday 5 days later, just to be told by Don that he ordered the wrong front bumper and said he would call me when it arrives. He never called me once. I don't know you could order the wrong part for the car when you have the VIN number and car specs. The front bumper still hasn't arrived yet as off Friday when I called them twice. A 3 day job to complete a small job turns into more than a two weeks job. This shop is a joke, I don't recommend this shop at all. All they do is make excuses why they can't get the job done. I wish I knew before getting the work done here. I still haven't got the grill replaced. read more

Don is the best, great value and work. Friendly staff as well I've used them for more than 10 years read more

Excellent experience, was referred here and also checked Yelp by my insurance for damage to my car. Just like everyone before me has said Don is as great. Very responsive, explained the process, gave me an accurate timeline and was prompt with the updates to my car. I was very pleased with the result. I can't comment on the value because my insurance paid a portion and I paid the deductible. If someone were coming here and paying out of pocket I don't think they'd be disappointed. Glad there are honest car services / body shops like this with skilled professionals. read more

Best deal you'll find out there in terms of cost and repair for an auto body repair! 4 star worthy as communication is not that great, you must be proactive in reaching out for updates in your car, but they do a great job! They even washed and vacuumed my car before returning to me! Minor downsides, inside my car smelt like paint for a week, splattered paint on my tire/rim, and forgot to take painters tape off from inside gas tank. read more

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Every time I've taken a vehicle to PCAB, I get it back looking like the day I bought it. They communicate during the process keeping you up to date on the work they're doing and always deliver on time. They use great care in the work they do and are always fair in cost's whether it's a scratch or big body damage, they get the job done right and perfect, it's like picking up a new vehicle when they're done. read more

I've had 3 interactions with Pacific Coast Auto Body, and every time they've saved me. First time I had a little bit of frame damage to the undercarriage below my hood, which was creating a little gap in the front of my car between the hood and the grill. They fixed it easily. The second time I'd run into a rock that was just out of view on the passenger side of my car- it was super inopportunely placed at the end of an island in the middle of a parking lot... (pictures attached). The last time I went I had a little bit of damage to my bumper that had threatened to cost 50% more at the other guys' shop. Don and his team had me fixed up and out of there in 1 day on top of that. I highly recommend this team! read more

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This was eye opening. Two days ago, I lightly bumped a pole, creating a 4 inch "crack" on my front bumper. I got four quotes to repair it, all along Miramar Road; they ranged from $850-$1260. My fifth quote was from Pacific Coast; Don was the only one who told me "just the paint is cracked, the plastic is OK", quoted $450 and said he'd try and get it done before traffic gets too bad today. The car was ready at 2 pm and looks great. They even fixed additional abrasions that were already there, at no additional charge. read more

Pacific Coast Auto Body - Scratch on front bumper - Body Shops Near Me - C San Diego, California

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My car was damaged at a local car wash recently. They recommended Pacific Coast Auto Body as the place to take it for repairs. Not only did they do a fabulous job, they also demonstrated superior customer service. They've been in business for 38 years and if you're looking for someplace to have some body work or paint, look no further. Be sure to ask for my buddy, Steve Hawley! Friendly and courteous! read more

Great service quality care for my truck as manufacturer specifications. They handled insurance company for me. What a relief! Rent a car is across the street for convenience. Their service is remarkable and far better than any other shops I've ever been to! Thank you so much. read more

Fast efficient service did a great job on repairing my BMW as I damaged the front drivers fender and I only had it for a few days ! I'm sure any body shop in town could have done a great job ,but what not any body shop can or will do its make things right which is what this shop did ..a rare find . Please do business with this shop they are good honest people ! read more

Don Jr. now owns & manages this auto body repair store. Adequate parking for all. Outstanding service as well for all!

I have visited this place two times so far. I always receive the best repair service from Don and his staff. Don and his son are very, very professional with the BEST customer service!!! And the result is worth every penny! I highly recommend Don's shop. read more

I wanted to give Pacific Coast a shout out. They fixed and Mazda to perfection. I got tee boned and they fixed my car with care and love. Since they had my car I had them go ahead and fix minor body damage that was there when I bought it. I will say that it did take longer then they quoted but they found a safety issue and had to order a part that took forever to get in. (Maybe because of COVID-19). But honestly I didn't care when I got the results. *will add pictures later I just realized I have not taken afters. read more

I've been a customer of Pacific Coast Auto Body for over 30 years. I can't say enough good things about Don and his staff. In addition to doing such skilled and flawless work, they are honest, reliable, and reasonably priced. For my auto body needs, I will never take my car anywhere else. read more

Brought in my FJ Cruiser on the recommendation of my Pacific Beach mechanic. I was thrilled. They did a great job popping out an eye brow dent and painted the panels. For no charge they even did some touch up work on my bumper and somehow made the plastic that goes around the wheel wells look like new. The price was 30% below the crappy place I used to go to in Point Loma, on time, and they exceeded expectations. Truly a 5 Star business. read more

Hands down one of the best experiences I've had. After a car accident one finds themselves a bit lost but they made me feelat ease. When I was advised to go to Pacific Coast, I was skeptical because I knew nothing about them. This a family owned business that has more than 30 years of experience. They told me every step of what was going to happen and that was appreciated. They answered every question I had in a very prompt manner and their follow through was magnificent. I am an extremely detail oriented and meticulous person so when I received my car , I was delighted that it came out looking spectacular!! Don & Terry are a delight to deal with and I will certainly be recommending friends and family to them. Thank you for an outstanding experience. read more

Don and his staff were very helpful, friendly, professional, and made the process of getting my car repaired very easy! They went above and beyond my expectations with regards to their customer service and the issues with my car were resolved completely and efficiently. If I ever need any auto repairs in the future I will definitely be going back to them and will be recommending them to my friends/family. read more

Great experience with Pacific Coast Auto Body. Showed up early on a Monday morning, Don provided a quote in about 10 minutes. After ordering the parts, the work was done in 2 days. I was very pleased with the work and my car looked like it never had any damage. Don was great to work with and I recommend checking them out if needed. read more

Pacific Coast Auto Body - Body Shops Near Me - C San Diego, California

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Brought in my old jeep (that I have kept way too long but just can't let go of) with a giant rust spot on the roof above the passenger door and a massive dent in the rear passenger door from where I ran the jeep into a tree while pulling another car out of a ditch. Don and the team did a phenomenal job - they patched up the rust spot with fiberglass and spotted painted it so you can't see that any work was ever done - the rear passenger also looks perfect., this got done in only 3 days time - couldn't be happier - phenomenal work and I would recommend to anyone. read more

I've been coming to Don and his awesome team for repairing my 2006 RSX Type S since I moved to San Diego in 2015. They are by far the most detail oriented shop I've ever seen. While other shops try to hodgepodge together solutions, Pacific Coast actually takes the time and effort to provide the best service. You feel like they treat your car like one of their own. Highly recommend read more

Do not go here. It is seriously a chop shop. Brought my car in and not only did they keep saying "on monday" for a month, but when I brought my car to BMW, they said that the door was missing a "huge amount of hardware". Problem is, they did not fix the door. I now have to have my whole car pulled apart to figure out what else is missing. read more

I received a referral from a well respected body shop atnd must say Pacific Coast Auto Body truly delivered! Don and Theresa are experienced, honest people who responded to my situation with genuine INTEGRITY that is rare in today's business environment. I was impressed by their HIGH QUALITY WORK PRODUCT and CUSTOMER SERVICE. You need to look no further for an auto body expert to provide you and your vehicle with a first-class experience! read more

I went here after a hit and run cause extensive damage to my rear end and I highly recommend! They are family owned and operated. They had everything back to new in no time and for way less than I thought. Very honest and nice people, I'm really happy I found this shop. read more

Came in for a quote for a paint job on the full body of my vehicle, after an initial quote, it was not possible to get a hold of them again. Two phone calls and two emails and no responses read more

Don (Jr.) and Nick were professional and easy to do business with! The quality of their firms workmanship is the reason we were initially referred to their shop by the local postman over 15 years ago! Due to a lot of driving, unfortunately I have had the need to bring both commercial and personal vehicles in for bodywork. This firm provides a warranty on their workmanship. I highly recommend this family owned business! read more

I was rear ended in late January by a person who wanted to pay directly for the repairs rather than go through insurance. The next day I stopped by Pacific Coast Auto Body for a quick quote and they ordered the part (this was a cosmetic repair to the rear bumper). A few weeks later when I arrived for the repair to be done, we realized that we needed additional parts. Pacific Coast Auto Body tracked down the necessary part from Mazda (not easy) and ordered it (took a few weeks to arrive). After lots of back and forth between the parties the repairs were completed in one day and my rear bumper looks brand new! Also, I almost didn't recognize my disgusting mom mobile because they washed it before I picked it up! I highly recommend Pacific Coast Auto Body - if I need any body work again I'll be sure to come here first. read more

This family owned business (30+ years) is simply amazing - they have high standards ensuring quality workmanship (at a fair and very reasonable price.) Their technicians have world class knowledge and experience with paint and auto body repair. They deliver "what they promise," in the time promised and at the price quoted. But most of all, you will love the honesty and integrity at Pacific Coast Auto Body which is clearly a discriminator in this often disappointing world of subpar auto body repairs. Closing, my customer loyalty and advocacy for Pacific comes down to a wonderful customer experience and implicit trust for John, his family and their meticulous restoration technicians. Jim Serazio read more

Pacific Coast Auto Body recently repaired my BMW X6. Not only did they do a great job, but it was finished twice as fast as the other auto body estimated repair tine. They kept me updated along the way. I can't recommend them highly enough! read more

i recently had my car fixed here for a dent on the rear left side of my car. the shop fixed it in a reasonable and efficient amount of time (considering holiday season) and did a great job. they also gave me the lowest estimate for the repairs and i feel as though this is a body shop that will be true and honest and not just try and rip people off. the people working (especially the owner? not sure if he's the owner or manager) are very nice and the customer service is great. they even took care of a small mark on the front of my car. read more

They are good people, doing a good job for a good price. It's half a miracle these days.

If you were a No on Prop 8 voter, boycott Pacific Coast Auto Body. Owner Don Nordgren, Sr. seemed like a nice enough guy when he picked me up from work to pick up my car from his shop. We made light conversation on the economy, and he seemed to be an Obama supporter, though I was afraid to ask. As it turns out, I should have been, because his business officially endorsed the Proposition 8 campaign which succeeded in revoking my right to marry. As far as the actual work was concerned, I had a spoiler painted here before and I was happy with them. I came back to get a quarter panel and bumper repaired, and they did a poor job, offering to re-sand a glaring, rough edge in the paint job where they had masked the pinstriping instead of repainting it. To their credit, after dropping off my car to have part re-sanded, they ended up repainting the whole job- but they did it without asking, such that I was stranded without a car for the rest of the day. Their re-done paint job isn't as smooth as the paint on the rest of the car, and still has visible masking seems in the paint where the body panels meet. They were supposed to replace a wheel also, but it's taken them over a month to locate the OEM wheel. Granted, it's a specialty option, but it's not like it didn't come from the factory. I'm just going to ask them to cut me a check from insurance. The business is family run, with Dad owning the shop, daughter running the front desk and son Don Jr. doing estimates and managing operations. Too bad they supported such a nasty and bigoted ballot initiative. They have permanently lost my business, and the business of anyone who trusts my opinion. read more

DO NOT GO TO THIS GUY! I called on Tuesday, December 18 to make an appointment for 10 a.m. on 12/19. My insurance company gave me this company as an "recommended" provider for some body work I needed after an accident. I showed up at 10:01 a.m. and his service tech wandered in and asked "Are you here to see ___"? (I forgot the guy's name.) I said "Well I'm here for an estimate on body work. I had a 10 a.m. appointment and I'm not sure who it was with." "OK," the tech said. He just left but is coming back. Let me call him. So the tech steps out and comes back in a minute later with the phone and said "he wants to talk to you." "Hello?" I said, into the cell phone the tech called him on. "Hi. Go ahead and leave the car and I'll write a list of what needs to be done and will call you back. I don't really take walk ins." "I can't really do that. I drove the car here." "Well I'm sorry. I don't take walk-ins." "I'm not a walk-in. We made an appointment yesterday on the phone for 10 a.m. today!" "Oh! What is it you need?" "Body work. I was in an accident and the insurance company recommended you. I told you this on the phone yesterday." "Oh, so you need an estimate!" "Yes, and I had a 10 a.m. appointment. I made it with you yesterday. It appears you forgot and thought I was a walk-in, so I'll tell you what. I'm going to walk out. I made time out of my day to be here and you can't be bothered to even remember, much less BE here!" I hung up the phone, handed it back to the service tech and apologized for my tone and then got right back into my 2012 Mercedes and called another company on the list the insurance company gave me. Then I posted this. What douchebaggery. read more

So so work... I have been to auto body shop that can make your car looks brand new but not this place. The damages are still noticeable if I look closely. I have given them a second chance. I have been there twice but I don't think I would come here the third time. Don's are friendly. 2 stars for the work, add 1 for friendly staffs. read more