Home pick up and delivery made service very easy. My wall click works great again! The clock works…read moregreat again. They walked me through the proper winding, setting time and care of this family heirloom.

I called the Clock Gallery to see about getting my wall clock serviced. It had gotten to the point…read morethat it had to be slanted off level to run and it was so sensitive that if you deviated the position a millimeter either way it would stop. Mark stopped by yesterday and after examining the clock told me that honestly these clocks were very sensitive and servicing, in all likelihood would not improve it's performance. He said they were designed to self align with a big swing of the pendulum. He proceeded to do some adjusting for a few minutes and viola, the clock is hanging dead level and running like new. The pendulum which was swinging very weakly is now swinging fully side to side. And, hard to believe, Mark refused any kind of payment stating he was in the area already. I guess you know who I will go to or recommend in the future. Thanks again Mark.

Super nice and helpful owner/specialist. Repair instead of replace!…read more Plus great selection of vintage cat clocks :)

I feel I gave Greg a very difficult task with this watch. Its a 1970's Zodiac Seawolf SST 36000…read more With the watch being very uncommon, it became very difficult to find parts for this restoration seeing as I preferred all original parts if possible. While it did take quite awhile I will say my grandfather's watch is beautiful, functions as it should, and now can be worn as I please thanks to the Clock Specialist. I did want to note it wasn't wet tested as with a nearly 50 year old watch and parts that are hard to come by it would be best not to risk losing its current functionality. With that being said, I have zero need to take this watch diving or near any body of water that would risk damaging it so I'm very happy with the work/restoration job that was done.

Had a couple of my antique clocks repaired. Price was not too bad and the work was done right. I…read morehave been using then since Vincent owned it. He I think was the grandfather of Greg, who I believe runs it now. I recommend them.

Greg is amazing! He came to us the day we called - fixed our grandmother clock, taught us what we…read moreneed to know to enjoy our clock. Highly recommend! Quick service and trustworthy.

Recently brought a watch in for repair. One of the hands on a smaller face had fallen off…read more I was told that the jeweler would need to evaluate my piece before committing to the repair and got a follow up call that it could be fixed. I was able to pick it up within a few days and walked away happy. Watched looked much better after the repair. Nice staff and they sell other items in store including jewelry and watches.

Friendly folks to do business with. I had a watch repaired. My only experience there.read more

The music and cuckoo mechanisms in my cuckoo clock stopped working years ago, and I was afraid to…read morehave anyone service it because it's a genuine German Black Forest cuckoo clock and it's precious to me. I looked at Nichols' website and reviews and felt satisfied that I could trust them with this repair. Mark responded quickly, set us up with a service appointment, and came this morning. He treated the clock with amazing care and precision and had it repaired in less than an hour. His price was more than fair, and he encouraged him to call us if any problems came up. Nichols is a family business with several years' experience, and I would 100% recommend them to anyone who needs a clock of any kind serviced.

We inherited an old antique clock from the late 1800s that has been in the family. I had No clue…read morewhere to look but wanted someone who knew old clocks. Came across him and gave a call. Reasonably priced, fixed it just perfect, it was off for a bit and he came back at no charge to fix a small part. Grateful for his service and would highly recommend! Will go for any of my clock needs. Thank you again, so grateful to have an heirloom that was taken care of and can now be enjoyed for our family.

I had a great experience here at Hopkins Jewelers . They replaced a watch battery, found an extra…read morelink to add to my watch, and also cleaned and buffed out some scratches that were on the links, and you cannot tell the links were ever scratched. They then had it ready for pick up the next day. Overall great experience and great service.

Kind straightfonward, honest. great service and selection. Friendly. Will recommend to anyone…read moreinterested for sales or services. They even allowed me to use the Wi-Fi.

I highly recommend Jewelry Couture to anyone looking for top-tier service and expert craftsmanship…read more I trusted them with a priceless antique emerald ring inherited from my grandmother, which was a complex repair that other local jewelers simply could not get done. Their master jeweler restored it to pristine condition, and it honestly looks more stunning now than it ever has. The customer service was absolutely stellar, completely putting my mind at ease throughout the entire process. This is the place to go!

Heroes!!! My fingers swelled around my rings at the end of my pregnancy and despite trying all the…read moretricks in the book at home, nothing worked to remove them and it was so painful. I walked into JC and right away the staff and jeweler were so friendly and helped me get my eternity bands safely removed in less than 30 minutes and pain free. I had to have some stones removed and the bands cut but it is such a relief! I definitely recommend for your jewelry needs and will revisit the store when I'm ready to have them put back together. They packaged the pieces to keep everything together until we're ready to revisit this.