Here is a 'shout out' for JOSH WOOD, a Great Floors (GF) Rep in Silverdale!…read moreA while back, I went into Great Floors in Silverdale as a first-time buyer of flooring, and the Rep who initially helped me was ED MURILLO. We discussed the cost of the flooring of which I was interested in purchasing, and I told him I might just purchase the flooring and have someone else do the install. I asked him if they would give a discount to the outside installer for the flooring. He said yes if he was eligible. Then later, after thinking about it, I asked if he would give ME the same discount if I had GF to do the install. I was appalled at his response. He had an immediate personality change and raised his voice to me and very rudely said 'NO!', that the company had to pay HIM, they had to keep the lights on, and yadeyadeyada and so on. I felt his behavior was totally inexcusable, and I felt belittled as I sat there speechless. It made no sense to me that they could give the outside installer a discount but not the customer who would have had the company to do the installation. In either event, if it was okay to give the outside installer the discount, but yet not work with me for the same discount and get GF business. He would still need to be paid and they would still need to have the lights on. A few days later, I went back to GF to return a wood sample board. As I walked in, Ed was not present, but GF Rep, JOSH WOOD, was there to kindly and politely help me. A HUGE difference in night and day with salesmanship! I told him I was just returning the sample to ED, and that I had decided to go elsewhere to purchase my flooring. He asked me if there was anything he could do to change my mind. I told him of my personal experience with Ed and that I was not happy. He asked me to sit down and see what he could do to keep my business. JOSH gave me an incredible discount on my purchase because of my bad experience with ED 'to keep my business'. He even took the time with me to discuss the different qualities of flooring of which Ed didn't seem interested in doing without my asking. JOSH offered his personal opinion on flooring selections that would work well with my carpet color. I made my purchase with JOSH and was extremely happy with my dealings with him. I just wish I had read the GF reviews BEFORE my first trip there as at the time, there were all sorts of outstanding reviews about JOSH WOOD! He would have been my pick in the first place. Without Josh earning my business, I would have taken my business elsewhere. And guess what! I am now ready to make another flooring purchase, and it will definitely be with JOSH WOOD just because of his good manners and professional salesmanship. GF is very fortunate to have him as an employee!

Can't say enough about Great Floors; Josh worked with us to find the right floors at a price we…read morewere happy with. The installation team they sent over was fantastic, and they handled some surprises we found in our house with no problems or hassles. Kudos also to Daniel at DND Flooring LLC for a great job installing, including replacing tile on the fireplace that wasn't as attached as we thought. We will definitely be using them again as we continue to fix our house.

Got Floored owner Rey E required I pay a percentage deposit before he would order the flooring…read morematerial sample I wanted to see. I felt pressured and foolishly paid him, only for that material to be unavailable from the manufacturer. I requested the deposit be refunded. Rey agreed to the refund in full, but was only able to partially repay me as he had spent my money on his business expenses. It's been over two years and he still owes me $3k. No repayment plan. No updates. Only excuses. I can't speak to the quality of work since none was performed.

I called this business because I was in a pickle. Andy answered the phone and went the extra mile…read moreto help me out. He literally got nothing out of helping me but just did. It's rare to find people like this these days. Thank you Andy!

Richard and his team are fantastic! If I could give them more stars I would. They did the floors…read morethroughout our main space and we're currently having them do our bathrooms and bedrooms. They are fairly priced and do fantastic work. We love our new floors and really appreciate the awesome job the Northwest Integrity Floors did in our home

Can't recommend NIF enough! They did an amazing job finding a perfect match for our hardwood floors…read more(in one area, they had to weave in the floor where we removed a peninsula - you can't even tell the difference!). We also purchased all new carpet from them, they were so helpful and informative when we were picking out the product. In addition, they're customer service is exemplary!

Pre finished yellow oak floor purchased and installed through Shoomadoggie very very happy with the…read morework. During demo they found water damage and help me find a contractor to fix it. Couldn't be happier

Owner is nice Tho I was put in an uncomfortable situation…read morewith the owner and the worker when called about the carpet on my stairs The carpet was moved around but still looks poor and it's upsetting to see everyday

We recently had Ames Flooring redo our bathroom floor..not only did they do a great job but the…read moreprice was excellent too. Very professional, informative, and nice. We'll be going thru them again when we need something else done. I highly recommend them.

We just had flooring laid in two bedrooms, and from our initial visit at the store to the selection…read moreof materials, scheduling, and ultimate installation the experience was effortless thanks to the staff of Ames Flooring. Our bedrooms look great, and installer Mike was wonderful -- skilled, polite, and personable. Win, win, win.

I hired Alberto and Nicole to do some renovations on a new house I purchased. This included…read morepainting all of the existing interior wood trim; removing old carpet and sanding/sealing the hardwoods underneath, and re-tiling two bathrooms. He also fixed a leaking toilet for me. Everything was communicated very well; estimates and change of scope were delivered immediately and honestly, and the work Alberto and his crew do is top notch. He is a a true 'perfectionist'. I have other projects in the queue and will not hesitate to use Nicole and Alberto again!

I have been so impressed every time I've worked with Alberto & Nicole. They are a fabulous team as…read morethey helped me brainstorm how to go about each project. They are efficient, trustworthy, do quality work fir a fair price! What more could I ask for? I will continue to use them for many more projects!

We were very pleased with the sanding and finishing done by Kitsap Wood Flooring. The work was…read morehigh quality, the communication was the best we've ever had from a contractor, and Jason and Austin worked to make sure everything was completed on time. In addition, Jason was a great problem solver and persevered to fix a prior problem. We were impressed!

Jason and his crew from Kitsap Wood Flooring just finished a great job for us. Our 40-year-old…read morefloors were in dire need of TLC. KWF gave us a reasonable quote, told us exactly what the process would look like and when, and then followed through. Our 400+sf job took them just 2 1/2 days. The workers were courteous and professional, and took pains to clean up after themselves. We couldn't be more pleased.

The best I've found, they did the job in one day with minimal effort. Letty and the installers were…read morefantastic too. Friendly and easy to work with. Kitchen and laundry room. 5 stars

I have been meaning to write a review for awhile. These guys are phenomenal! We are returning…read morecustomers and plan to go back for more work. Quality of work is top notch, communication is probably the best I have had in a long time, nice little showroom, didn't feel pressured to pick something, gave good advice for a room when it came to carpet levels, it actually saved us money in the long run...I can't say enough about this place.

The communication and service were excellent. Waylon and Robert did a fantastic job installing…read morevinyl flooring in our kitchen and laundry room. We appreciate their concern for doing a great job. We couldn't be happier with the entire process.

One word: EXCELLENCE! Ok, maybe two words.I'll add SERVICE!…read moreHmm, OK, I'll add a third: PROFESSIONALISM. What I'm trying to say is YOU WILL NOT BE DISAPPOINTED. And I am a repeat customer. (They deserve a more positive review, but I am in a hurry.)

We went in person to the showroom and then scheduled an in-home visit to get an estimate. Our…read moreperson was sick on the day of the appointment and for several days after, then stopped calling us at all. Contacting the showroom didn't help at all. We chose another company.

We had a communication issue. Our mom supplied the wrong number and it wasn't updated by an…read moreemployee. So the owner was kind enough to get involved and oversee the entire project after that. Everything came out great. They also have nicer products than other places.