Zig and everyone at Pacific Collision Care were fantastic through the entire process. From the initial intake call, to the onsite assessment, education, affordable estimate, communication, paint match and execution...everything was AMAZING! Great care and attention to detail...and they even have a cute doodle to greet you at the door! There's levels to this...and they definitely far exceeded my expectations! THANK YOU! read more

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Zig and his team were great. Someone sideswiped my fender, and they requested to not go through insurance and just pay for things. I went to a few of the body shops the dealer and insurance company recommended, and all the quotes felt way too high. Tons of questionable charges like $100 to disconnect the battery, $400 to recalibrate the sensors (none of which were on the part that was damaged). Zig's quote was literally half the price, and what's better is he talked me thought what they'd be doing and how they'd do it. Made me feel more comfortable about the process. Anyway, when the car came back it looked amazing. They do great work. Can't tell anything was wrong before. They're true craftsmen. Highly recommended! Run by people not big corporations. read more

My car doors damage was repaired by Zig. The service I received was professional, timely, reasonable pricing. He provided free touch up of flaws on my car. read more

Pacific Collision Care - Body Shops Near Me - San Francisco, California

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I found Pacific Collision Care by googling collision repair near me after the shop assigned to me by my insurance was being difficult and sketchy. Zig was able to repair my car at reasonable cost and was amazing at communicating whether via text, call or e-mail. Zig has experience with communicating with insurance and car repair. I was guided on what to do from the rental car, what repair was actually needed (insurance short quoted me) and timeline of the repairs. He is a rare find in the auto industry, friendly and kind. My car looks brand new that some friends asked if I got a new car. I'd recommend this place to anyone. Good trustworthy shop that's not just in it to take your money. read more

If I could give 10 stars, I would. Zig is knowledgeable about how to navigate the complex and frustrating auto insurance world for me. The repairs he and his team completed made my 2017 vehicle look brand new. And his communication along the process was timely and succinct. read more

Zig and team were awesome! I wanted bare bones repair -- fixing a broken side mirror and loose bumper without breaking the bank. They did a great job at a great price on a great timeline, and he and his dog Dyson were super friendly too. read more

Zig had done a great job on our cars . He is honest , genuine and professional . Zig , Ron and his team , they are amazing . read more

Great service and quality! They were kind, on time, always communicating every step of the process. I highly recommend them! Ron was able to schedule my car estimation evaluation right away. And Zig was very thorough explaining the required repairs to adhere to safety standards. They also helped me navigate the insurance process on their end so that I could better understand the steps on mine. The final paint job is perfect. It feels like a brand-new car! They went the extra mile and washed my car before delivering it. I am very appreciative of their attention to detail and to my needs. They were able to deliver sooner than estimated so that I could go on my upcoming trip. I highly recommend them! read more

I had such a great experience with my car repair. This was my first insurance claim I've ever made. They helped me through everything and it was really easy. The work they did on my car was excellent and Ziggy was so easy to work with. Thanks so much for the great work read more

Had the easiest experience getting my car repaired after an accident with Pacific Collision last week. They took care of dealing with the insurance companies, and vehicle was in and out very quickly. Zig was super helpful and knowledgeable with the process of repair and insurance. Highly recommend this shop for all autoshop needs. read more

This place is top notch. I brought in a Tesla with a baseball-sized dent in the liftgate. I had shopped around at a few places and others quoted me higher prices and a long wait to order a new gate from Tesla. Zig instead said trust me, I can repair the existing gate for less. He delivered 100% and returned the car all cleaned up too, inside and out. Thank you! read more

Excellent job! Zig, Ron and the crew at Pacific Collision Care fixed two different areas of damage on my car. Paint match and finish are perfect - you'd never know there were ever any dents or scratches there. Also finished the job a day early. Highly recommend. read more

Got rear-ended and it wasn't clear how bad the damage was behind the bumper. These guys gave me a low and high estimate. When the damage was worse than expected, they called me immediately and sent me photos. That said, it wasn't crazy expensive, given the damage. When I got my car back, they had cleaned it to the point that I think they detailed it! And on top of that, nice people. Nice shop, excellent service. Easy to get to. read more

Our repair guy referred us to Zig when we needed our broken right mirror replaced. We drive a Mercedes E350. To my surprise Zig offered me two options and he ended up replacing and then painting the mirror to the exact color of my car at a very reasonable cost last year. Fast forward to a year later. This week something minor happened to our car again and he offered to look at it and again quickly provided a reasonable quote. Zig is the utmost professional and we are so glad we found a reliable honest body shop to go to near us. read more

Zig is a rare find. A smart, honest and capable body shop operator. I've been here twice now and won't go anywhere else if I need to again. No one goes to a body shop happily, but working with Zig and his team is about as painless as it gets. His estimates are accurate, the work gets done well and on time and the communication is clear and friendly. read more

Had an excellent experience with Zig and Ron at PCC. Someone had backed into my 2023 BMW 3 series and left the front bumper and grille with small dents and paint damage. I was nervous about getting paint work done as my car is an "individual" paint color that can be very hard to match. The grille was also a special factory option that can be hard to source. Picked up the car a week later and was blown away. Impossible to tell the damage was ever there. And using PCC was considerably more affordable than BMW's recommended body shop. While I hope I don't have reason to be back in the future, I hope this recommendation helps others who find themselves in a similar situation and need an exceptional body shop to bring their car to. read more

Had the BEST experience possible here. Zig is really easy to talk to - they took the time to explain my options without making me feel dumb for asking questions and were upfront about the range of pricing based on various options. My driver's side mirror had been smashed and almost wrenched off my car...they quoted me a price that was half as much as the mechanic I first went to and my car was fixed within four days (they had to order parts). Highly recommend, even considered wrecking my car on purpose so I could go back because it's surprisingly rare to have good car experiences as a female in SF. read more

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Got a few scratches on one side of my bumper from grazing against a parking lot post and on the other side when someone slightly grazed my car from the other side of the bumper. I tried my best with touch-up paint but the color was off. I made an appointment to get an estimate to fix this. Zig was super cool throughout the process and explained the costs and printed out the estimate for me. My car was in the shop for about 2 days and the job was done. I've had my car for over a few weeks already and washed it also. You'll never know there were a few scratches that went past the clearcoat. Zig told me they mix their own paint, in house, and they got the color correct. A great job for the price I was quoted. Zig also has a nice, friendly dog that hangs out in the office and garage. read more

After someone backed into the passenger side door of my little Scion IQ, I agreed to let the driver pay out of pocket rather than go through insurance. I went to three different body shops to get estimates and chose Pacific Collision Care. Their estimate was reasonable, the guys were really nice, and it's on Valencia Street - so I could enjoy a meal after I drop it off. (Silly reason, I know, but hey.) I'm so happy with the result! They called a few days ahead to politely remind me of my appointment, finished the repairs ahead of schedule, did a beautiful job, and were professional throughout the process. Highly recommended! read more

Zig is an incredible professional in the field where professionalism is rare. I highly recommend getting your car fixed at Pacific Collision Care. My story in detail. Someone scratched up my bumper (which is just a function of time in the city) and initially went to Alioto's garage. The situation is clear - a couple of scratch marks (two of them pretty deep), but obviously this was not a high speed collision and living in San Francisco you can bet on another scratch in the next 6 months. Alioto's told me that they will order the parts (including the sensor), look for internal damage, replace my bumper, and hold the car for 8-10 business days. I called Zig. Zig offered to take a look at it right away. Offered me options between touch up and repaint with no pressure to pick the more expensive one. When I decided to start with a touch up Zig mentioned that they had another pearl white Tesla in the shop and they had some paint left over, so he wouldn't change me for the paint. When do you get that from a mechanic?! Amazing and for the next car body fix Zig has got 100% of my business. read more

Damaged my drivers side mirror backing out of the driveway, most places quoted me double! Zig is so thoughtful and provided a fair price with great service. Thank you PCC! read more

Took my 2018 Civic Type R to pacific collision care after a hit and run accident. From the top to bottom, Zic has been taking very good care my car, he made sure insurance covered the proper repairs and replacements. After 3 weeks my car looks like never had the accident before, the paint in perfect condition without any fisheyes and ugly orange peel at all. read more

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I have been in a small accident that broke my HondaSensing sensors, bumper, and put a large crack in my windshield but Zig and his crew did the best job for my car. What I like most about him is that he personally will literally assess and look at the car to look for damages and what stuff could be done unlike other shops that will have somebody else(someone who will not work on the car) barely look at the car. In addition, he constantly communicated with me through emails, text, and calls. He also even let me visit the shop so that he can show and explain the process him and his crew are doing. Zig is so passionate with cars and helping his customers. He even goes beyond by arguing with the adjuster. If he sees that the adjuster's idea of fixing the car is not the best, then Zig will argue against it. He is very dependable, making sure the best for your car. That's why my car has been looking like nothing happened to it :D I can see now why this shop has a perfect 5 star reviews. They provide the best quality work done in a short time. read more

Pacific Collision Care - Zig's constant updates. He even lets me visit the shop to take a look at it being fixed. - Body Shops Near Me - San Francisco, California

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I can't say enough good things about Zig and Pacific Collision Care. My R32 had a bunch of paint issues from the previous owner, having a roof rack on through countless stormy drives to Tahoe. I finally bit the bullet and asked Zig to do the best he could bringing the paint back to life, and I couldn't be happier with the results. read more

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Zig is the best! Amazing knowledge and took his time to help answer all my questions. I'll be coming back here for all my body work needs from now on! read more

This place is fantastic. Another repair shop told me they needed to have my car for a week and dismantle it just to give an estimate. Zig gave me a fair estimate and got the work done on time. I hope I don't need to come back, but if I need a body shop again, there's no question about whether I'd come back to Pacific Collision Care. read more

Honest quick service. Highly recommend. Small well-run business. Offered a reliable quote and decided to skip the work and keep my scraped car with scrapes. But, this guy was quick and honest with a quote and no hard sell or ways of my time. read more

Pacific Collision was recommended by my auto mechanics. What a great recommendation. Zig was a delight to deal with. I smacked my side mirror and thought I would have to replace the whole thing. He was able to just order the outer cover and stabilize the mirror. That saved me a bunch of money. Plus they were very efficient at installing it all so I just had time to go to the cookie story next door while I waited. Pacific Collision Care is a real find. read more

Highly recommend Zig, Steven & the rest of the Pacific Collision Care team! I've known Zig since we lived in the Mission district around the corner from his shop. He's done projects for my cars both big and small - some with specific deadlines and he's met or exceeded them every time. Not only are he and his team hardworking, they're also honest, up front and extremely thorough in all that they do. Do not hesitate to trust PCC with all your automotive needs. read more

Referred by a colleague, i brought my evo 10MR in after a hit & run accident. Zig (the owner) was very detailed orientated & very communicative throughout the whole process. The quality of the work was amazing - body & paint! Never been happier to get my car back looking brand new! I highly recommend especially if your car has some mods & would def come back in the future! read more

Pacific Collision Care - Brand new again - Body Shops Near Me - San Francisco, California

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Zig did a great job matching the color on my SUV. It is pearl white. Usually very difficult to match. I can not even tell where the damage was. Smooth finish and no orange peel. read more

I took my car to Joe at Pacific Collision Care based on a recommendation of a friend and I'm SO glad I did! Joe took amazing care of me and my car and made the whole process really simple. I brought the car in with scratches on the side and bumper damage and needed my poor car to be restored to it's original look and feel. Joe and the team did exactly that! I even asked for if he could help with a totally unrelated item (my sun visor on the driver's side wouldn't stay in place). I knew it was a unrelated repair but wanted to pay for it and get it all done in one fell swoop. Joe made the entire process from beginning to end so simple and hassle-free. I could not have asked for a better experience! Thanks a million Joe!!! read more

Zig at Pacific Collision Car went above and beyond to fix my car. It needed new front and back bumbers, hood, headlight assemblies, and all the panels on the passenger side. When I dropped it off Zig helped me arrange a rental car through my insurance. While they were fixing it he updated me on progress, and was very flexible about picking it up. The car was fixed beautifully. All the paint had been blended. Honestly it looked better than it has in years. They also cleaned it inside and out, which is a really nice touch. Would definently recommend that repair shop! read more

Unfortunately we've had to use Pacific Collision Care twice. Both times the shop has been professional and the communication between Zig and us have been stellar. Great job! read more

I grazed my front bumper against a pole with my 2018 BMW X5 a year ago and after shopping around, I decided to go with Pacific. Outstanding service, quality and price. The work couldn't have gone smoother and there wasn't a single delay. Color matching was spot on. I highly value business ethics and I had no doubt about this shop's integrity. My only regret was not bringing it here sooner. I'll be going here for all my auto body needs for sure! read more

Zig, took care of my BMW in a week!!! The car looks as good as when i drove it from the lot!! Thank you, guys!!! You`re the best!

I scraped the side of my car and needed it repaired. Zig was so helpful and so nice throughout the whole process. My insurance took 2 weeks to get the claim approved, and I was under a pretty strict deadline because I was moving. Zig was super responsive and helpful throughout the entire insurance process AND preordered some of the parts so he could get started on the work right when the claim was approved. He and the team worked quickly to get the car done as fast as they could. Dealing with car issues like this and with insurance is incredibly annoying but Zig made the process as good as it possibly could have been. He has such a positive attitude, is extremely accommodating and helpful, and I felt like I could trust him to do a great job. The work was perfect, my car looks brand new! Highly highly recommend this place! read more

Went with this place despite the low number of reviews and boy, did they go ABOVE & BEYOND. They didn't fix my issue 100%, however they stopped the problem (leaky after-market sunroof) FREE OF CHARGE. Customer service on the phone, in person, and then on the follow up was all ON. POINT. I dealt with Joe, who answered all my questions. Joe was quick to set expectations that they couldn't do much with an after-market sun roof (turns out this is a tough one for most body shops) on our '06 Toyota Corolla. He insisted we bring it in anyway so we did. He and another guy had a look, fired compressed air through the sun roof drains, and tested it to make sure water wasn't pooling inside the car. Problem solved (mostly). They also spotted a larger problem that we hadn't, which was causing an imperfect seal. The amazing gesture came the next day, when Joe called me just to follow up and see if we were happy with service and see if we'd had luck finding a shop that would deal with our unique situation (we had). All in all, they treated us great, built trust and did the best they could. I'll definitely be going back the next time I need detailing services. read more

A little late on this review. Was looking all over the area for the one shop to paint my pieces and was referred to Pacific Collision Care by werkshop SSF and I am truly glad on the decision of coming here. There was no rush on this job and Zig was honest throughout the process on where the progress was and did not rush one bit and it shows in the quality of the job that was done. My request was in essence a 4 part job due to the two tone I was asking for and everything from the paint match to the quality of the lines is amazing! If you're looking for a paint job go here! read more

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1 month ago my new 3 months old wrx got rear ended. and through a friend i found this place for repairing my car. this man named Zig he took really really good care of me and my car, so one day i decided to get him and the mechanics some starbucks. 1 month later my car was well fixed and basically looks like factory to me i was so damn happy and even i asked him to get me a STI wing for me while the old trunk needed to be replaced too HE DID IT! and also i said i wanted to add a rear fog light to my car. and he happened to have one and he intalled for me! cant tell how greatful and happy i am . here are some pictures before and after thank you very much Zig. ur my man . absolutely killed it bro! highly recommand this place read more

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