It's a tad weird there. When you go in there isn't anyone around except a receptionist, who is…read morefriendly, but reserved. Then she calls 'somewhere', and eventually a sales rep comes out, but the whole time you're wondering 'wth?' because there are no other people in the whole building. Weird. No background music, no literature laying around. etc. Finally a sales rep comes out from some hidden place, and he was very nice, friendly, knowledgeable and professional, but was unable to fully answer all of our questions. When we called him later on his cell phone there was no voice mailbox available, so we thought that was wierd too. Eventually we did purchase what we were looking for, but it has not been delivered yet, sooooooo, the final jury is still out. We don't feel very attached, but we are keeping our fingers crossed that everything works out as we have been assured.

We purchased a stove and a seal for our washing machine from Frontline. I was in the store twice…read morelooking at stoves. Both times the sales people were very friendly. I was met promptly coming through the door and they answered all of my questions. My appliance was delivered within 2 days. Delivery was quick and I saved on a service fee by having both my seal and the stove done at the same time. My delivery person was nice. He came in and got the job done. I haven't gotten a chance to use my stove yet but everything seems to be working. The delivery person cleaned up after himself on the way out and took my old unit with him which I did pay for. Their delivery prices were very reasonable. Every unit on their floor appears to come with a warranty which I really liked. Most of their items are used/refurbished/open box items so I felt a lot more confident purchasing knowing there was a warranty and the items had been inspected.

We had a wonderful experience shopping for several kitchen appliances for an upcoming remodel…read more Sales Manager Brett Tinkle helped me place the order and he was extremely patient and helpful throughout the whole process. It took me two visits to ensure the dimensions would work with the cabinets, which required him to cancel out the first order before payment, then input everything again on our second visit. Never once did he did make me feel like we were an in inconvenience. He took his time to double and triple check everything and thoroughly explained their store policies and available warranties. We were initially going to purchase at Home Depot but I'm glad we decided to shop outside of a box store. The personalized attention and knowledge at this store made it worth it for us.

I bought 6 appliances The washer was installed with the hot…read moreand cold mixed up . my son in law figured it out and fixed. The dishwasher was installed without securing the front. When I figured this out I was told I had to pay repair fee. Crazy as they installed it wring. I was told you only get 48 hours to report something wrong. They were not helpful at all and would not wave the repair fee. It was a problem they created. After buying 6 appliances you would think you would get some service. Never again would I buy or recommend them. Next time go to big box store. Probably get better service Marcia

This is an impressive company. Everything they said they would do was done and done exactly when…read morethey said it would be. from sales to delivery everything went great! I would definitely recommend using them!!

We will NEVER buy another appliance from Christy's! You buy an appliance there but apparently you…read morecan't get them serviced! We have been without a refrigerator now for almost 4 weeks. That is totally unacceptable!!!!

Tucson Appliance Company truly lives up to its reputation as Tucson's Best Appliance Store. From…read morethe moment we walked in, we were impressed by their outstanding customer service, extensive in-stock selection, and fair pricing. A special thank-you to Richard, who helped us navigate the many refrigerator options and find the perfect one for our needs. His knowledge, patience, and guidance made the entire process easy and stress-free. We were equally impressed with the delivery team. X and Quintin were pleasant, professional, and efficient, ensuring that everything was delivered and installed smoothly. What sets Tucson Appliance Company apart is that excellence extends throughout the entire organization--from sales to service to delivery. Every interaction reflected a genuine commitment to customer satisfaction. It has been a pleasure doing business with them, and we are so grateful to have discovered this outstanding local company. We highly recommend Tucson Appliance Company to anyone looking for quality appliances and exceptional service.

I have had nothing but EXCELLENT service from this company and its Staff.It has now been a few…read moreweeks and I started to have dishwasher issues... first no hot water, called my original plumber, had hot water to sink, but no water at all to dishwasher. Here comes "X"... an angel in disguise... IMMEDIATELY identified the issue, fixed it in less than 10min and I am a happy camper. CUSTOMER SERVICE AT ITS BEST!!!

Gardening section is well stocked. Plus I love the fact that it has its own entrance and cashier so…read moreit's a quick in and out experience.

My wife prefers this Home Depot because it's just a four-minute walk from our house. However, I'm…read moreconstantly amazed by the poor customer service. I consistently wish for our neighborhood hardware store. The value isn't worth the experience, and the selection isn't worth the hassle. You'll encounter bad customer service, with everyone blaming someone else for their problems. There are also numerous quality issues. I'm only giving this place two stars because there's a Jamaican guy who works there who is an absolute top-tier guy. If he's there, I'll always look to him. Brian who works in customer service is a bummer. I've interacted with him twice. Top tier butthole.

The entire staff is amazing! Can always get excellent help in PC, they have several good employees…read morein that department that are knowledgeable and very helpful.

Horrible experience!!!!! I went in because my iPhone has been running extremely slow and I was…read morehoping someone could help me figure out what was going on. Instead, within about 10 seconds of explaining the issue, the employee told me, "There's nothing that can be done--the battery isn't the problem." He never even looked at my phone or attempted to assess it. There were no questions, no diagnostics, and no effort to understand what might be causing the issue. It felt like my concern was dismissed before I was even given a chance to explain it. Ridiculous!!!!!!

When we called on Friday with a fridge full of spoiled food due to its gradual (unnoticed) warming…read morewhile the freezer worked perfectly, Benson Refrigeration & Appliance techs were pretty sure they knew the problem. Two techs stopped by later that afternoon to check it out and start the required de-icing procedure. We turned off both the fridge and the freezer and let the unit de-ice over the weekend with all three doors open and the inside back wall and fan removed. The techs called and came out Monday am to verify the unit was now cooling properly, put the unit back together, and explain how to limit the recurrence of icing. They completed the job successfully in less than 30 minutes. We happily paid the bill of $60 to the knowledgeable, courteous, and professional young men who represented their company admirably. We would definitely call Benson Refrigeration & Appliance again if we need to and recommend their services without reservation.

Hello, We live in…read moreSt. David/Benson az. for 20+ years and buy always our appliances from this company. They never ever let us down, they always help us when needed and they have a super service. NO worries, NO complains!!

I purchased a washer machine from Larry and Jess, the owners of the appliance store. There was a…read moreissue that I had with the wash machine, but the problem was solved quickly efficiently. Larry and Jess, drove out to my house in red rock and replaced my washer. I cherish the kindness and customer service, that they both shared with me. so if you are in need of any home appliances, I recommend you go meet Larry and Jess, and they will help you very efficiently professional, and share a few laughs. Thank you Larry, Jess.

From the owner: Appliances 4 Less is Tucson's largest appliance store with savings on some scratch and dent…read moreappliances going for up to 50% off regular prices. Pop by and see for yourself!

The girl that helped us find an electric dryer was super helpful and helped us all the way to the…read moreend of the transaction and was negotiable on the price! Definitely recommend

I will start by saying the gentleman was very nice and helpful. However, the two starts is because…read morethe young lady who was working the register seemed like I was more of a bother to her. She seemed like she did not want to sell me the item until the gentleman who work there said yes, sell it. There is a language barrier. The price for the product was okay. She also seemed to be upset that I was using my debit card. I don't think I will shop there again because of the rude lady.​

Great customer service and found the range part I needed to replace. I would definitely recommend…read morethis business.

Glad to have found an appliance parts store. Knowledgeable staff, good customer service, good…read moreprices and easy parking.