This place provides the ultimate in customer service and patient care. They are very informative…read moreabout everything that goes on with the type of service that they provide you. The atmosphere is very calm but professional and friendly. Both Shane and Shawna provided nothing but the best care and I am so glad that I was sent there for my prosthetic. I couldn't see myself going anywhere else at this point. They are the best!

Shane has been the greatest thing to happen to me since becoming an amputee. Any problems or…read moreissues, he always takes care of me. To have a prosthetist who genuinely cares is a life changer. I can't even explain. 10/10 highly recommend

Awesome place.. Very easy to work with you!! And the added employee Timmy you just can't resist…read more. Such a loving beautiful dog!!

The folks here are very caring and attentive. They are also incredibly helpful about other matters…read moresuch as insurance, billing, etc. Kudos to Charlie and Jennifer! My child enjoys his visits here.

Do not sign for authorization of a purchase without making sure a properly works for you, I would…read morenot recommend hanger clinic Modesto, made a purchase of a brace and did not work for me and could not take it back 12 hours later, when you sign the agreement it's yours no matter what,

The customer service was not good. The lady who worked the front desk was very rude and she talked…read moreto us very rude and snarky.

my name is Don, A volunteer at San Mateo medical Center for the past eight years. I was so lucky to…read morehave hooked up with preferred, after going to Hanger clinic for the last eight years, it got to a point where making an appointment with hanger could be a month away and waiting for a prosthetic socket could be up to 2 to 4 months, I heard about preferred through Staff at San Mateo Medical Center, and of course I was nervous about leaving hanger since I had gone there so long, well it was the best decision I've made in eight years, I call preferred Steve got my information I had an appointment within two days with a angel sent from heaven named Garreth, and believe it or not I had a socket and was wearing it with in 2 WEEKS , I'm not saying its going to be that quick for everyone,But the effort here going into every appointment is 100% and 2nd to none!! I recommend preferred to anyone especially for Prosthetics in my situation they are awesome thank you so much preferred

Prosthetic Solutions provides comprehensive rehabilitation services and confidence training for all…read moreunilateral and bilateral amputees. A new gym facility provides amputees with a wide range of exercise and aerobics training which results in greater self-confidence and enthusiasm for sports and everyday activities. The atmosphere is amazingly supportive and positive. Our experience with the staff has been life-changing!

I came to Prosthetic Solutions after an unsatisfactory experience with another provider. From the…read moremoment I arrived I felt that I was in caring hands from the office staff to Susan and Wade with their exceptional skills. My leg was deformed at birth and this created special challenges in fitting my prosthesis. It is rare to find practitioners who not only care deeply about their clients but are able to creatively apply their knowledge for a satisfactory outcome. I cannot recommend Prosthetic Solutions highly enough. Mary R.

I am a therapist who is working with one of their patients. Had some questions about the…read moreprosthesis and trying to advice on the fitting and use of socks to improve the fit. Left 2 messages with the staff to have the prosthetist call me back and never got a call back. Patient has also called without a return call. Think they could at least return a professional call

Horrible customer service. Ladies in the front weren't very…read morefriendly and didn't seem to care about my concerns. They kept pushing how their process works when I asked questions and didn't take the slightest time to try to understand the issue I was attempting to explain about my condition. Walked out immediately. Will find another vendor.

I'm truly hoping to update this review in a few weeks. The folks here are nice there is terrible…read morecommunication however. I have been waiting for a pair of diabetic shoes since the end of May. It's August 3 I've had to call to check on the order status only to find out they are having to order them from a different vendor which will take an additional 2 weeks, maybe. I completely understand having vendor issues given sourcing items from abroad however there's a reason I've been prescribed these shoes and so why not have me come in to choose an alternative you can source or find an alternative vendor sooner than a month after you ordered the item. I would have also appreciated an update as the process as you were having difficulty. Just know communication is not a priority at this location. It's been very frustrating.

The ankle hinges of my brace broke. I called Jim who first made sure I had a backup brace. A friend…read moredrove me over there. Jim could indeed fix it. He and his team fixed it on the spot. Their work was perfect. Everybody there is friendly and compassionate. I very highly recommend MPOPS !!!

Matt Ortiz at this location knows his stuff! He's extremely patient and knowledgeable and has…read moreprovided me with much needed relief and solutions. I've suffered from plantar fasciitis for two years and Matt took the time and extra effort to provide excellent insight and support to create my custom orthotics. Matt and the office staff are friendly and welcoming and go the extra mile to ensure that they help meet your needs. All around phenomenal service!

I went to pickup my customer fitted ankle othotc and found that it would not fit the shoes it was…read morecustom molded for. I was told by the technician that I would need go to a Sketchers to find shoe that would fit even though the orthotic was custom molded to to the shoe I had on?? The receptionist would no let me leave without paying. Very disappointing and unprofessional avoid this clinic -- they're unprofessional and bothersome and perhaps could cause you injury