I work for a real estate company and we recently purchased two copy machines and two fax machines from this company. I had the exact opposite experience that "Anne W" had. The company has been nothing short of ULTRA PROFESSIONAL when I have dealt with them. We have offices in Aurora and in Colo Springs, and they delivered the equipment to both locations on time and installed them quickly. They had no trouble setting up our printing networks, logins, passwords, etc on all the computer systems in both of our offices. They sent out a "trainer", to both locations, who coached all employees on how to use the various features of the new copiers and the new fax machines. We have had the machines in our offices for about three months now, and I still get a call or IN PERSON VISIT from the rep about once a week!!! That is amazing service that you just don't see these days. In addition, I HAVE to give a special shout out to Matt P. We had a small issue with our copy machine, and after calling the company, they QUICKLY sent out "tech-whiz" Matt P to fix it. I CAN'T SAY ENOUGH ABOUT MATT!!! He not only worked quickly to solve the issue with the copy machine, he was extremely personable and exceptionally humorous while doing it!!! If we ever need further tech assistance with any of our machines, you can bet I'll be requesting Matt P. GIVE MATT A RAISE!! I have had nothing but POSITIVE experiences and interactions with every person from this company I've interacted with. They are professional, friendly, quick to respond, and provide EXCELLENT customer service. I would highly recommend them. Rich G. read more

We just purchased and installed a new Printer/Copier/Scanner/Fax machine for our new Business Offices, and we could not have had a better experience! Starting up a new office is always challenging, but Joe Bozikovich (our Account Manager) and his teams at Pacific Office Automation made our upgrade to the latest imaging technology, even more cost effective, efficient, and seamlessly positive than we could have imagined!! We started our selection process many months ago, and we bid out to most of the competition in Denver for high technology machines to integrate in with our new Servers and Security requirements. Joe and Pacific Office Automation beat the competition hands-down...and then they delivered everything exactly as promised, with Joe and his team showing up on-site, on-budget, and on-time. Pacific Office Automation installed and tested all functionality to our new network and installed computers (and all laptops that continue to walk in our doors), without any issue, without any limitations, without difficulty!!! Our thanks to Jeff on delivering and installing, Ruben on integrating, networking and training the technology, and our gratitude to Joe for always being available with his tireless and unequaled Customer Service and Support. Joe Bozikovich, and his Front-line and Back-office teams at Pacific Office Automation continue to be a most Valued Partner and Friend to our business, our employees and associates. We recommend you call Joe, you won't be disappointed!!!! read more

Yikes! I would think twice before leasing or buying a copier from Pacific Office Automation in Denver. I had a negative experience with one of their male sales reps who repeatedly came into the office. The young man who has cold called us was obnoxious and too persistent. I know that cold calling is tough and I know that you have to handle a lot of rejection, but this rep would not take no for an answer. He completely turned us off by being too aggressive and pushy! Our female secretary felt uncomfortable with his overall demeanor. He noticed some football memorabilia in our office and began to talk about his past with football. The entire time he is making unnecessary small talk, our secretary could not do her work or answer the phone because he would not stop talking. He just would not leave the office. I came out and he tried to tell us all about how he transferred from his corporate office in Oregon to come to a new market. I told him we were not in the market at the time but I would keep his card. He said alright, yet that Friday he had the nerve to call our office! How many times must we tell him no? Even if I was in the market, I would not use him because I wouldn't be able to stand his overly fake and aggressive personality. read more

A+ service every time. Our business owns several printers and copiers, purchased from Pacific Office Automation a little over a year ago. We print tens of thousands of copies monthly, both color and black and white. We have four different machines. Their service when we have an issue has been nothing but spot on, exceeding our expectations no matter what the issue is. In a business world that offers so many options we are blessed to work with Pacific Office Automation. Aubrey, Christine, Chelsea, Michael and Barry and the entire staff have been professional and have taken a true caring attitude with our business and for that we are very grateful. Their follow through has been the difference, companies promise all, but rarely deliver, Pacific Office Automation delivers product and the very best of customer service each step of the way. We look forward to many years of working with all of you A+ Dana S. read more

Our company was coming to the end of its contract with another printing company. I reached out to several I.T Folks I knew to see who they used for printing services and several people suggested POA. I reached out to POA to get a price quote and was very pleased with the responsiveness and knowledge of the sales team (Nick and T.J.). We worked through our current setup and what we were looking for going forward. We were able to find the right machines for the job we needed, and all the users seem very happy with the new printers/copiers. Not only did we get everything setup for our Denver location, but we were also able to get a new setup for our Dallas office. It has been such a change from the last company where I can actually reach out to my account manager and get a response the same day! I would highly recommend POA to others for all your equipment needs. read more

I have had the pleasure of working with Pacific Office Automation for the past few years. We had a printer that was on it's last leg and Patrick stopped in my office one day. He was pleasant but not pushy. I decided to lease a unit from him. He was patient and helpful and let us try multiple units before deciding what worked best for our office. When my color printer was dying I decided to lease yet another printer from them. Again the same great customer service! Fast forward about a year and we started having a lot of phone issues. Cece was our new sales rep, and we decided to switch all of our phones over to them as well. So far I am very impressed with the service, presentation, and follow up from POA. Everyone I have been in contact with has been helpful and responsive. I highly recommend working with POA for all of your office needs! read more

we are more than happy with the copier that we leased from pacific office. I looked and interviewed a lot of business for a copier for us that would fax scan email and of Corse copy. when Joe Bozikovich reached out to us. I stated that it was about a 1 and 1/2 hours from Denver. which did not bother him. Joe drove out to us we talked showed me all our option which in turn told him I will contact him later so he left I called him back to the store with in min. of him leaving, that is the best decision I could have made. The team their is great call with a concern with the machine. they logged on with in minutes solved the problem which was that we just installed a new computer. the service the professional curtsey they show is way beyond the call of duty take from this old car guy you can not go wrong with this man and his company. read more

Love POA! We work Jeff, who has been amazing. got us new machines so that we can run our business efficiently and effectively. Jeff is super knowledgeable on all the machines and extremely helpful in every way. He is on his "A" game all the time. Always there when we need. Any time we need training or help with the machines he gets His training guy, Peter or another member to help. Peter is great because he too is knowledgeable and gives us hands on training. When we need services done for the machines Don is there to help. Don is always communicative when he has to go get parts for what he needs and is great at answering questions and showing us what we need. read more

I have two printing businesses in denver and aurora, I bought my copiers through Konica minolta initially. The copier I was sold was not the right copier for my business. a sales person form Pacific Office stopped by my store. We started talking, the service I was receiving from KM was awful, I caution any business to stay away from them. I was ripped off, service people didn't come when called etc. Joe from pacific sold me a superior machine at a great price. We had issues getting it set up properly, bur these guys were on it, they came immediately when called. You will have issues with equipment, it is the service that counts. These guys are top notch read more

We are very happy with our new Konica Minolta. We own a small printing business in Englewood CO and we are very pleased with our experience with the staff, the machine and the quality of our products. We had a Xerox printer for the past 4 years and the service and the quality was nothing compared to what the Pacific Office has provided for us. Our sales rep Ben Harris has also been great, he responds to our questions very quickly and drops in to check on us quite often something that Xerox never once did in 4 years. I would highly recommend them!!! Jenny & Christian Access Printing 3384 S. Broadway Englewood CO 80113 read more

I am a new Long Term Care administrator in the Denver area and Pacific Office Automation has been extremely responsive to the printing needs of my facility! Derrik and Nick assisted in bringing in a color printer, moving fax lines, negotiating a better rate and bringing over all better printing capabilities to Lowry Hills! They also responded promptly when the buildings main printer went down without notice. I am so happy to have Pacific Office Automation as a vendor! read more

Our recent experience with Ben Harris and Pacific Office Automation was outstanding. Our previous lease with another company was expiring and we decided to try a new company. Ben was great at helping with this transition and walking me through everything that needed to be done. He met with me about our business and recommended the perfect machine for our needs. Our transition was easy and we love our new machine. Very professional and eager to please. read more

I have a Ricoh 7210 leased through POA. I printed with a Xerox Versant for 4 years. In my opinion the color output on the Ricoh is superior to the Versant. The service I receive is always good. I was trying to print some vinyl stock which kept jamming. I placed a service call and Kevin came out with Jason. Kevin figured it out and printed my order. I want to thank both Kevin and Jason for helping me that day. I recommend POA. They will help you. read more

I recently purchased a Canon copier from POA. Matthew J. searched me out and was extremely helpful and was not a pushy salesman from the beginning to the end. He was only focused on understanding my needs and helping me get the equipment that I needed for my business. He continues to follow up with me to make sure that my needs are met. I have had no issues with POA and would highly recommend them to any of my business or personal contacts. read more

Just wanted to give a huge shout out to Matthew and his team for providing us with great customer service, timely communication responses and going out of their way to help us find a solution to fit our unique needs in get us up and running. The technician was extremely knowledgeable and provided exceptional service when setting up our machine. We had a great experience and would recommend giving them a try! read more

1st class company. We had been with another vendor for 10 years prior, but the pricing that Pacific Office offered was too good to say no to. Since then, we've grown from just leasing a copier and printers from them to using Pacific Office for our IT Management too! The service and our account rep Nick have been exceptional, and they've been a great business partner over the past 4 years! read more

I cant express what a wonderful team I have had experience working with. Matt is very knowledgeable and wont let you feel discouraged and talks through the issues with you. Pacific Office even ordered the parts and saved us $$ to up speed up the computer process. I love my Lexmark and it was the best switch I have had approval for in a few years! THANK YOU SO MUCH!!!! read more

Absolutely delightful and professional people! Brad Flack is a fabulous computer tech - tenacious, hard working, and sincere. Joe Bozikovich is a fabulous sales person - hard working and sincere. Suggested I lease the LexMark scanner/fax/copier, and it is a wonderful and efficient machine. Kudos to both men for their efforts and for their professionalism!! read more

I have to give a great review to Patrick Page. The man, the myth, the legend...possibly! All I know is that he's a great sales representative and meets all my needs. Patrick is tentative to the needs of my business and is sure to suggest new products without being pushy. I highly recommend Pacific Office Automation. maybe you will get lucky and meet Patrick Page. read more