This is a very suspect plumbing company. I'm not even sure where to begin...
This was a company chosen by the builder of my house to handle all of the plumbing. I've been in my new house for 2 months now. During that time, we've had 5 leaks, a pedestal sink that was installed crooked, a gas leak on our tankless water tank and all of our toilets have been running on and off all day.
Trying to get these issues fixed has been a nightmare. Getting in touch with a scheduler at PPP is very complicated and when you do confirm a time, it doesn't guarantee that you will have a technician show up to complete the job.
For example, we had a confirmed window of 10-1 for an appointment. At 12:30, Aaron calls us to tell us that he's in Oceanside and can't make it within our window. The next day, without notice, he calls to tell us he's on his way to our house and will be there in 15 minutes. Great, except we weren't home. I told him we would be back in approximately an hour. He said he would call us and come over later in the afternoon. We are still waiting for this call.
To summarize, if you're interested in sloppy work, missed appointments, ghosted phone calls from the scheduling department and water ruining your flooring and cabinets, then give these guys a call. They will check all the disappointment boxes that you could hope for. read more