Sorry I forgot to leave a review from my BMW wheel repair and all the other times you guys worked on my BMW's, [[HIGHLIGHT]]you guys are awesome and thank you for taking care of me[[ENDHIGHLIGHT]], I need to see you guys hopefully this week on a wheel repair not sure few places gave me few different answers here in San Francisco, so l'll stop wasting my time and drive to the masters. read more

Pacific Rims - Bringing wheel in asap, hit a massive pot hole, took the car out too - Wheel & Rim Repair Near Me - Pittsburg, California

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Quality has gone downhill recently. No quality control now. What a shame, they used to do great work.

I have been going to these guys for years. And recommending them to my friends. They had always done an amazing job. And without even questioning took my new curbed $3000 rim to them. The weld job was hurried and not good. They painted the RIm without assessing or advising me that they could not match the original condition. Even with that the paint job was uneven and poor. Paint pooling in edges. With that said, they were very professional in discussing the situation with me and even offering to paint the other rims to match this one. And they refunded me immediately. I chose to take my car to another shop. So my recommendation is to give them a chance but ask question ahead of time to make sure you will end up with exactly what you are expecting read more

Pacific Rims - Uneven weld. - Wheel & Rim Repair Near Me - Pittsburg, California

[[HIGHLIGHT]]Called and they said they can repair 24" wheels.[[ENDHIGHLIGHT]] Drove far to get there and they said they can't do any wheel bigger then 22". read more

Great service, quality, and the price is great! [[HIGHLIGHT]]Angel was extremely helpful.[[ENDHIGHLIGHT]] As someone who doesn't know much about cars and needed my rims fixed after a bad experience elsewhere, [[HIGHLIGHT]]I really appreciated how he explained everything and made sure I wasn't overcharged.[[ENDHIGHLIGHT]] My wheels came out shining, and I'll definitely keep coming back and recommending this place! read more

Great service. Angel worked with me and communicated efficiently. I would be back for sure

Had a set of wheels done by them recently and they're not the best quality. The paint seems to be chipping. They have good prices though I guess? read more

[[HIGHLIGHT]]I have been using these guys for years, and they always come through![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Jason and Angel are fantastic to work with and super efficient.[[ENDHIGHLIGHT]] They pick up the damaged wheel, and a day or two later, they bring you what looks like a brand new wheel, and at a fraction of the cost of a replacement wheel. I would give 10 stars if possible! If your wheels have kissed a curb or two through out their life time, call them up and get your ride looking fresh and clean again. Kepp up the good work fellas !! read more

Work with Justin. Great guy and very helpful, especially because I don't know anything about wheels. He put me at ease with selecting the finish I wanted my wheels redone in. The only issue is that 99% of the time, this shop works with body shops, and they do not store vehicles on their lot. So if I was not having my car worked on by a body shop, I would've had no other way to get my wheels to them. read more

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Great services! And.. [[HIGHLIGHT]]extremely friendly service![[ENDHIGHLIGHT]] Repaired an older rare BMW wheel.

A little pricy but they delivered what was promised:) I appreciated that I was told, in detail, what to expect. Kudos guys! read more

Great job, great work on refinishing my Mercedes wheels. They fixed what others couldn't. Fast turnaround too. So nice, I've gone there twice. read more

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I worked with Pac Rims directly to refinish a set of wheels for a restoration project. I WILL NEVER WORK WITH THEM AGAIN. QUALITY: "We offer refinished quality." -Pac Rims Head of Sales Their quality of work is beyond POOR. There was dust, dirt, and HAIR in the finish (Yes I found hairs under the clear coat). Obviously, this company doesn't care about the quality of their work. PRICE: Expensive. They charged me a total of $162 per wheel to repaint. For this price, I was expecting an excellent finish quality. I received the opposite. I was quoted cheaper from other wheel refinishers. I regret not working with them. SERVICE: They wanted to charge me $125 per wheel to refinish their poor work. Take your business elsewhere if you're looking for a wheel refinish. read more

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Took my AMG rims in for a little straightening, these guys are fast and efficient. I will be going back for any rim needs in the future

My sons rim was broken and and getting a new one was going to take several days. We called these guys and they said "bring it down" we brought it down late Wednesday afternoon and it was ready Thursday morning, super quick. Plus the price we paid was less than what he quoted. Totally recommend this company read more

Beautiful chrome refinishing on the very old rims that we adored. Went from dull and beginning to "pit" to a brand new appearance! Knowledgeable and friendly staff, would recommend as well as deal with again in a "heartbeat"! Tim & Dawn read more

Had a wheel repair job. Not the best! Finish is poor. Paint looked off and awful. Don't recommend read more

These guys made my wheels looks amazing 2 years ago. They took some beautiful wheels and made them look better than new by touching up some curb rash, painting a fresher darker black, and giving everything a sparkling new clearcoat. Unfortunately, I was getting some delaminating and paint bubbling. But these guys did the right thing and refinished all 4 of my wheels -- at no cost! They look better than new again! Top notch and thanks for warranty work! read more

I went to get a rim fixed that had a dent and air was leaking from. Pacific Rims inspected the rim and gave me recommendations. No hassle business and upfront and honest. Thanks Pacific Rims! read more

Thank you for being so efficient and responsive. Took care of my wheel issue right away!

Pacific Rims made the rims on my 10 year old car look new! This is the shop behind many body shops, so it is little known to the general public despite being around for 20 years. They work overnight and rims are usually ready for pick up within 24 hours. Very pleased with the service, and the communication with the manager. Highly recommended for anyone that cares about their cars! read more

Terrible job. Just like the other people said: hair, dirt, uneven surface of the area and small holes probably due to the heat/etc. DONT COME HERE or ruin your rim even worst. read more

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Ok so this place is under rated for one thing. I have been working with Pacific Rims for over a decade and the service is impeccable. The quality is like new, and the delivery service is the strawberry on top. I think most people who ever need to deal with rim repair and reconditioning should come here. read more

Especially during these hard times, it is gratifying to meet kind and honest people like Justin and Tracy. Justin takes pride in his high quality work and operates with utmost integrity. I left Pacific Rims feeling well served and happy with my restored rim. read more

I purchased a set of hard to find 12 year old alloy rims off eBay which showed their age and needed refinishing. Pacific Rims brought them back to like-new at a fair price. Tracy in the front office was very friendly and the guys in the shop were also helpful. No issues. read more

Pacific Rims - Wheel & Rim Repair Near Me - Pittsburg, California

Was told one price on the phone, then they charged me a much higher price. When I asked about the price increase, they said the price they told me on the phone was a "wholesale price" and now they have to charge me a "retail price"? I never represented my self as a business or asked for a "wholesale price". Classic BAIT AND SWITCH. Not an honest shop. Stay away or get your pricing in writing. Don't get scammed. read more

Inferior work! Overpromised and underdelivered. Had to redo my wheels due to non-existant quaity control. The character of my wheels has been permanently alterered! read more

I did not deal with Pacific Rims directly, but the tire shop I was using contracted with them to do a full restoration on all 4 of my old BMW's OEM wheels. This review covers the quality of the results and turn-around time. 5 stars for speed. One wheel had a visible bend in it from a pothole, and 3 of them had some amount of curb rash. The metallic silver paint was also in varying conditions between the wheels and needed to be re-done. They picked-up, straightened, removed the curb rash, stripped, repainted and delivered all 4 wheels in 24 hours, which is impressive since the tire shop was down in Mountain View. 4.5 stars for the results, due to a very slight paint color mismatch between the wheels and the OEM center-caps that I sent with the wheels to be matched. The difference is only apparent in very direct light, from angles that aren't really an issue when the wheels are on the car. I know how hard it is to get a perfect color-match, particularly with metallic flake paints, so the fact that they got the match 97% of the way there is still impressive. The paint finish was good, free of dirt and debris and overall the results looked professional. Pricing was very reasonable in my opinion. The tire shop said that it can vary from $160 to $230 depending on the damage to the wheels, and I believe that all 4 of them only cost $160 each in my case, despite one of them having a 6" flat spot in the lip from a pothole. So I guess they must see some really banged up wheels if mine were done so fast for the lowest quoted price. Overall I would recommend Pacific Rims for wheel repair and refinishing. It is my understanding that they do NOT really deal with walk-in customers, and instead typically work through wheel and tire shops on a commercial basis. read more

I had Pacific Rims paint my stock Acura TSX rim because it was a bit scuffed up from curbs and other elements. In 24 hours it was done, looks better than it came originally when I bought the car. Fast Service, and fair price. Recommend this shop to get your rims fixed, and I'll probably be dropping the other rims off one by one as I get the money to get them shined up. read more

Overall - unfortunate but the bar on quality is not set very high. The referral came via State Farm so expectations were high that wheel repair would deliver OEM-quality work...not just OEM paint finishes as the web site states. Pros - 1) all people (front and back office) were pleasant; 2) paint quality on outside-facing part of wheel was very good (see con below); 3) repair quality on wheels with damage was very good; 4) fast service - dropped off on Friday, ready on Monday; 5) prices were reasonable - roughly 50% of new wheel; Cons - 1) on pick-up, I noticed that there were blemishes on the outside-facing portions of the wheel. They immediately took them for sanding/polishing but I questioned them on why I had to do the QA; 2) prior to dropping off the wheels, they did tell me that the backs of the wheels wouldn't be perfect because of the way they are handled post-painting. Still difficult to believe that this is an acceptable level of quality when the claim is OEM-quality paint finishes; 3) I had them mount/balance tires for me with an expectation that they would know how NOT to damage the new paint. It's now clear that not all the 'scuff' marks are from the drying process - much results from the mounting process and, if I were to guess, the use of metal tools, not plastic or whatever material tire shops use; 4) being stuck with a finished product that does not meet expectations and, being realistic, where there's not much that can be done to change the outcome. Final comments - recognize final product is not top-tier; do NOT have them mount/balance your tires; QA your own work; set a low bar so you'll be excited when you get the finished product (like some reviewers); assume your insurance company has never seen finished work of anyone they recommend. read more

Good people; Justin and Jason made my wheel restoration an easy, straight-forward process. Quick next-day turnaround time. Wheels look brand-new! Definitely recommended! read more