This store sold me a speaker with no sound, refused to give me a receipt, and when I tried to…read morereturn it they refused and told me to 'just enjoy the aesthetic.' How is that even legal? then to top it off I go to Best Buy and find the exact same speaker selling for the same price they charged me! I was furious! worst brick and mortar electronics store ever!

UPDATE MARCH 29, 2023:…read more This is a shout out for their employees John and Spencer, for their assisting me re: buying a USB charger, and also re: buying some tools that they had on sale today.

i wanted to buy a needoh but they were out. my son paul started to scream in the middle of the…read morestore. do not come here i had to give paul my i pad to watch skibiti toilet

Why didn't I know that there was a Target on 2nd Avenue just 10 minutes away from my hotel? I'm…read morehappy that it is close and very convenient for me. Downtown Seattle is very interesting, somewhat eclectic. There's a shopping district nearby, central business district, Chinatown, Capital Hill all just a hop skip and away. With three floors of shopping, Target is secure with Seattle Police Department officers on standby making sure that shoppers and employees are safe and sound. So many departments such as groceries, greeting cards, books, kitchen and home decor, men's, women's and children's clothing, electronics, accessories, personal care, office supplies, snacks and more. Everything in store is organized, clean, with well lit lighting. I've never seen so many locked up store shelves compared to other Target locations. Self-Checkout is the best way to go.

John's the best - love going to his place to see what's new in the listening room. He's always…read moretaken care of me and my Dad over the last 40 + years

The Audio Connection is one-of-a-kind. The proprietor, John, has been in the game for 45 years and…read moreit shows; he can assess what you are after quite quickly and you can enjoy the rest of your time there chatting with him. I brought my one of my Single-Ended Triode 300b mono-block tube amplifiers to have an issue addressed and Kevin had it sorted in no time. They have a diverse collection of audio gear for sale and a no-nonsense listening room to let one do just that, listen. They carry all sorts, but if you are a tubehead, you would have to be mental not to see what they have on offer.

I appreciated the fantastic service for a guy who just came in to find a very niche item. I was…read morethrilled when they found my disney infinity figure for my 5 year old. It's a fantastic store for all ages, and the staff is super welcoming.

I've heard about Pink Gorilla games for years on the Metal Jesus YouTube channel. I finally got to…read morego to a location. The staff is super nice. But the place is super small and just an alright selection. I'll have to try one of the other locations if I'm in Seattle again.

This branch and supply house is definitely where I prefer to get my parts. Chris, Sawyer, Geremy,…read moreJoe, and Don are always on point with getting me the correct parts and ordering in parts that aren't in stock so they are ready for me the next day. Efficiency is a big thing when I'm always on a time crunch trying to finish multiple jobs in a day and these guys and the rest of the Stoneway team help me get my parts and get on my way quickly each morning. Cheers to them!

Stoneway Electric has always been the "go to" place for contractors or just home owners. They are…read morevery helpful and knowledgeable. I hope they don't ever get eaten by the big box stores as happened to the great Daly's paint store. Best wishes to you, Stoneway!

Huge shout out to security. The hard working security, given the nature of Northgate and the high…read morecrime rate hold things down. I've had a change to chat with security staff at the front and some, former military are super caring and kind. I feel super safe around northgate. Given the fentanyl and crime rate in the area this extra level of safety reassures me. The store is always clean and well displayed and the staff are knowledgeable. I think this store attracts a specific personality type and I noticed that some staff focus more on the specs of an item rather than focusing on the customer. It's hit or miss. Having come from sales and the service industry, I think that the emotional iq aspect could improve. I'm not giving this location a bad rating. I hope that my feedback can serve as a learning opportunity if you want. For example, I often have to find an associate to find something if there isn't one at the front by security. Sometimes, the staff will speak as if I am knowledgeable about tech and I hope the staff person can ask me what my knowledge of tech is first before processing. Value is fine. The Best Buy regional number gave misadvised me and I the staff seemed clueless at this location. I still like shopping here and they randomly have a good selection of toys.

I bought a printer here with 3 months free ink. I was charged for it and even after I cancelled was…read morecharged again. Best Buy and HP both make it impossible to actually speak to a human to remedy these sorts of problems. They make you run in circles until you give up.

Long overdue review. I purchased most of my system from Connon at Tune Hi Fi. He's incredibly…read moreknowledgeable, accommodating and provides great service. In today's world with so many purchase options, it's imperative to have great service w/ in-home demo options. Connon will work closely w/ you to insure you have the best sound system and set up for your listening environment.

I've been in the shop a few times in the last few years and purchased a Rega turntable and phono…read morepreamp in 2020. Each of my visits were with a friend of mine who has been a customer for many years who pre-arranged our visits. Connon has been amazing setting up multiple options and swapping out components so we could listen to the differences in various turntables, preamps, amps, speakers, subs, etc. for my listening room project which I hope to complete this year (summer 2024). Although I haven't personally taken advantage of his offer yet, Connon is willing to buy back equipment for upgrades (less than full price). This lowers the cost and burden of experimentation on the journey to build an amazing audiophile listening experience. Four years in and I'm still super happy with my Planar 6 turntable. Connon gave me a great deal on a demo model with a pre-installed Ania moving coil cartridge on which I've played hundreds of records. I don't know of a better place to shop in Seattle for HiFi sound equipment. Note: I noticed a handful of reviews complained about the hours (not open Sunday-Tuesday), lack of immediate personal greeting, or a verbal caution when interacting with expensive equipment like a $5K cartridge. I haven't experienced the same, but I've only been to the store on pre-arranged visits when we knew Connon would be here. That said, I don't compare this store with a typical "walk in, buy something, and leave" store that's open every day, has prices marked on everything, but virtually no expertise to help you make the best purchase decisions. With a little patience, you can get the most personalized service available, great deals, and fantastic products. Highly recommend!

Awesome place to buy any photography related gear - they seem to have everything. Staff are the…read morehighlight, 10/10 customer service and extremely knowledgeable. Every time I'm there I feel like I spend a few hours debating how much I can spend, on things that are necessary or not, but I'm almost always convinced to spend more than I needed (by myself) since I'm not there often enough and it's nice to pick things out by hand instead of online for a change. Costs are generally a bit high but not all unreasonable depending on what it is. They have a parking garage which is a perk, but the downside is that it is absolutely tiny (with the tiniest spots) so it might be better to just park on the street to avoid getting hit or scratched. Last time I bought something here there was a minor issue but it was too late for me to return by the time I discovered it and realized what it was, and too expensive to get it fixed there, so I have to do it myself which is the downside... but generally good products overall. Either way, the only real options around Greater Seattle Area that I know of (as good options at least) is either here or Kenmore Camera, who also have fantastic staff, good gear and lots of parking, so check out both and see which is better for you.

My husband and I went in to the store and picked up a new hobby. What is cool about this store,…read morethey have 2 stories AND they even put on classes, which is nice for those who are just starting out a new hobby in this category. They service was impressive, we weren't rushed, weren't pressed to purchase something, and the first time I went, I actually FaceTimed my husband and the salesman helped us find the right camera and helped us bundle the rest of the essentials that we would need to start our new hobby. Such a variety of things here, and I even picked up a Glazers tee shirt! So go get yours! You won't be disappointed!

If there was a way to praise this business more than 5 stars, I would! I live in Texas and I was…read morelooking to give a family member a record playing system. I asked a relative up in Washington for help. She ended up at Hawthorne. Huy was able to assist her with selecting a system that best fit the needs of our family member. Huy was able to ship the whole system from Seattle to Texas. There were many complications with shipping (thanks to the shipping company). Huy, however, handled these complications with ease and was very adaptable. I absolutely recommend this shop, even from Texas, and could not thank Huy enough for everything he did to help!

I recently brought my Marantz 2238B receiver into Hawthorne because of persistent noise in the left…read morechannel. The staff immediately understood the issue and took great care with it right from the start. They were incredibly friendly, empathetic, and genuinely passionate about getting working perfectly again--something that's hard to find these days.After the initial repair, I took it home and unfortunately still heard some issues. No hesitation, they took it back twice, dug in deeper, and fixed it completely. The receiver is now dead silent and sounds beautiful. Best of all? They didn't charge me a single extra dollar beyond the original repair fee. That's real dedication to customer satisfaction and standing behind their work. Thank you!