This was not our first time using the kennels, but the first time for our dog. He's pretty nervous around new people and dogs. Luckily the areas are divided and he had his own space. read more

Took great care of my dog while I was on vacation. Toured before boarding and the place is very clean and well kept. Will definitely come again.:) read more

Paddington Station Kennel took good care of our cat during our 10-day vacation. What underlined the quality of care was that our cat is not used to being away from home, and when stressed, he typically won't eat. However, during his stay at Paddington Station, he maintained his weight. This was certain evidence that he was not stressed and was fed appropriately, a testament to their care. One small critique is that they offer photos of your pet for an additional fee. I contracted for a daily photo, and out of the 10 days only received two photos, the second of which I had to prompt to receive. This is a simple service to provide to pet owners, and if they offer it they should make good on their service offering--especially if we have contracted to pay for the service in advance. Good experience, but could be great with consistent service offerings as they advertise. read more

I would never board here again. The last time I picked up my dog she was severely injured and barely able to walk. I was not called, her emergency contact was not called nor was my vet. Not only could she barely walk but she was wet and smelled strongly of urine. The explanation I was given was 'many dogs will pee on themselves when they are older'. My dog obviously could not get up on her own to even use the bathroom and then they told me they gave her a 'couple free baths'. They basically denied everything and acted like nothing had happened as if the scared, hurt and distressed dog I picked up was the same as I had dropped off. Considering that one of the owners is a "vet", it's very disturbing. I would never board here again and am incredibly disgusted at the state of how my dog was returned to me. read more

My pets are very well travel. We have used a lot of of kennels. My pets were very well taken care of here. We were welcomed right from the very first phone call. We had a very tricky situation moving to Nebraska and finding a home. They were very accommodating with our situation. Our fur kids stayed here for almost a month. If I need to board my pets again we will be returning customers. It is clean. Staff is very friendly Very patient also read more

Paddington Station Kennels - Cute sign - Pet Boarding Near Me - Bellevue, Nebraska

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I am new to the area and I had to go back home to east coast and need a place to board my two dogs. This place was recommended and rated high... but that is not the case. When i went to pick up my dogs they did not know where all of their things were (toys, bowls, extra food, etc), when I looked in the bag for the bowls there was pee and animal droppings from a rabbit or some type of small animal it could not have been from a dog let alone my two 40 lbs dogs. It's disgusting and to think they were letting my dogs drink out of them?!??!! Never again! read more

Paddington Station Kennels - Pet Boarding Near Me - Bellevue, Nebraska

The name of this place is 'Paddington Station', named after the British children's cartoon character, Paddington Bear. The owners have set up the facility to have the appearance of England's Paddington Station based on the stories. When walking in, there is a wonderful quaint appearance. You may even get greeted by a cat or Border Collie! (the owner's personal pets she brings with her to work) When living in this part of the country, we were frequent fliers to this kennel! TOP NOTCH SERVICE! A+! It really saddened us we were leaving such a great kennel behind us. Our pooch would be pulling us INTO the kennel when she saw she was going there. Her legs would be trembling and she would be DYING to leap out of the vehicle to get IN when we had to go on vacations. Not many places our pooch will do that. Now - folks who run this place - are extremely nice! They are very personable, and will work around busy schedules if you give them enough notice - or if you have delays in your trip they are very willing to accommodate and help out! They hire a lot of young high schoolers who are very pet friendly, and make sure they get to know your animal before bringing them to the back. Now for the pets and owners safety they do not allow folks to go into the kennel area themselves (understandable of course). Annnnd if you have a friend whose beloved is going to the same place and the two pets get along very well with each other, they will even allow them to stay together in the same kennel space. The kennel spaces for the pooches are large and spacious - allowing plenty of room to romp around, exercise a little, etc. They definitely encourage bringing creature comforts of home in to the place, and will ensure it stays with the pooch for the duration of their stay. The only thing they recommend not to bring in are bedding supplies, understandable. You can have extra play time and walks (for added fees of course) added to their stay, but it is well worth it! I think the gals snuck double extra play time - cuz every time we picked our pooch up - she was so barked out, she couldn't make even a whine, and would sleep for two days straight! Boarding prices are very reasonable, and they offer military discounts to the service men and women in the community. You do have to pay with the paper currency or with check - a tiny inconvenience compared to the service you get. The kennel will gladly give you updates on how your pet is doing should you express any real concerns about them. And you can also call to check in on them to make sure all is going well. The one time our pooch ended up with some runs -the owner made some homemade chicken broth and rice for our pooch to get her over it! They also have grooming services available. But if you choose not to do it - you do get a complimentary one (brushing only I believe) with a prolonged stay. I do believe it is after a 7 day period, but please don't take my word on it, double check with them on that. They will do it closer to the end of your stay - and throw a little powder into the coat, but not enough to make it feel weird. So yes, use these guys if you are in the area! read more

Let me start by saying I did not board here. I cancelled my reservation after a tour. My dog has stayed in various kennels across the country over the past 10 years while I travelled wherever. We're not new to this process. Paddington came highly recommended so we booked and took a tour. This place is a basic kennel. The kennels are indoor only with a concrete floor. There are four outdoor runs that all have large gravel in each of them. No grass that I saw. The staff was extremely nice during the tour. We saw the big dog areas only and didn't go further. It was clean. The dogs were barking. On one side, in the walkway, is a dip for drainage. It was slippery for us and would have been slippery for our dog. After walking around, we had a few points of concern about our old dog (slipping, interactions, etc.). Staff was super helpful and stated everything would be taken care of while he was there. We cancelled our reservation because...1. There were a lot of dogs. Our "special notes/requests" May not get turned over to all employees. It was a safety issue. 2. The minimum outside time is 3x a day for 10 min each, unless it's raining or they want to come inside, then it's less. Or you pay more. That was not enough time for an old guy. 3. We were looking for something more in terms of kennel space. It was basic, but almost pound/prison esque. Take a tour before you board. It may be ok for you. It wasn't for us. read more

I boarded my cat here while we went on vacation. Some of the decor is kind of kitschy; the place is supposed to evoke a British bed & breakfast . . . for your pet. There's a red phone booth outside, etc. I visited before scheduling my cat's stay. The main room/office looks run down but I was happy to see the updated cat area. (I can't comment on the dog part.) Each cat has access to a window and it looked clean. The staff was okay, if a bit brusque. When I dropped him off, I would have preferred to put him into the kennel area myself. Instead, a couple of high school girls whisked him away before I could say goodbye--I know it's just a cat, but it was his first time at this facility and it would have made ME feel better to see the state of his kennel. It was inconvenient that they only accept cash or check, no credit cards. Prices were reasonable. My cat was happy and healthy when I picked him up (no fleas or anything). I would certainly use them again. read more

I have used this kennel for some years now with good results. However, the last two times I have left my pet there (the latest being Nov 24-28, 2021) he was given back to me unkempt, sticky belly and legs, and smelled strongly of urine! I hate to think he was lying in his own urine for four days! They don't have drains in the individual kennels according to kennel staff, therefore the kennel has to be cleaned frequently to the drains in the hallway. The past two times I have had to bathe my dog immediately upon arriving home because of the overbearing urine stench! He is 100% housebroken at home and I fear this inattention to potty breaks by Paddington staff may cause unwanted future soiling in my home. The staff is friendly, but I fear not attentive enough to the animal's potty needs. If the animal does soil their kennel it should be cleaned up as soon as possible and the animal bathed before return to the owner. I've used them for the last time. read more

In March my wife took my 4 year old, 4 pound, Shorky named Coco for grooming. The previous owners were outstanding so we trusted the new ownership would be as well. The grooming was acceptable. What wasn't acceptable was the fact that immediately after getting him home he started having severe neck pain. We took him to the vet who agreed that most likely an incident at the groomers resulted in injury. He progressively got worse and a week later had to be euthanized. We were reimbursed for the first vet bill and the grooming. Subsequently, Neil told us we would have to deal with his insurance company for any additional compensation. Not a very caring response. Something you might expect from a contractor dealing with material objects but certainly not from someone caring for your pets. A week later State Farm called us and said essentially if he didn't die in a fire or get struck by a car when in their care there was nothing they could do. They said we could get a lawyer and go that route. At the end of the day I don't think anything intentional was done to hurt my beloved Coco. I do think that an accident occurred and Neil's handling of the incident was uncaring at best. We wanted nothing more than an apology and reimbursement for the vet costs. I'm not saying that your pet would sustain an injury there...but it might. It's up to you if you want to take that chance. read more

We have been boarding our dog with Paddington for years. They help our dog with her anxiety she has when we board her. Love the new front desk area of Paddington it is more inviting and cheerful. read more

We have boarded our dogs at Paddington Station several times. We think it's very clean and professionally run. Our dogs come home clean, healthy, and happy. We are able to take worry-free vacations because we can trust our dogs to Paddington Station. Their rates are reasonable for the level of care and service they provide. Sure, not being able to use a credit card is a minor inconvenience, but over all they still get 5 stars from me. read more

This is the only place our Bouncer dog will ever go to "camp"!! We've been taking our babies there for 10 yrs. & never leave them anywhere else, they care for my family member as if he was their own. From the awesome people, the beautiful area, the clean kennels, to the extra care my bouncer needs this is the place I trust to take care of him and give him love and attention like he needs to keep him happy and healthy. Best in the area! read more