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    Paddington Station Kennels

    3.4 (13 reviews)
    Closed 8:00 am - 5:30 pm

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    Kathy F.

    My pets are very well travel. We have used a lot of of kennels. My pets were very well taken care of here. We were welcomed right from the very first phone call. We had a very tricky situation moving to Nebraska and finding a home. They were very accommodating with our situation. Our fur kids stayed here for almost a month. If I need to board my pets again we will be returning customers. It is clean. Staff is very friendly Very patient also

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    Bellevue Pet Adventures

    Bellevue Pet Adventures

    (39 reviews)

    .This business is in serious need of new management. My appointments were canceled because a phone…read morecall was accidentally dropped, and the manager, Christina, immediately assumed that I hung up on her. Rather than trying to understand the situation or provide a professional resolution, she chose to cancel my appointments. As for the grooming services, I only continued using Tez after Brandon left the company, but unfortunately, the quality of service has not met my expectations. Overall, I am extremely disappointed with the lack of professionalism, poor communication, and inadequate customer service. Based on my experience, I would not recommend this business to others.

    We have been going there for years. Our groomer Brandon was awesome, and unfortunately moved away…read more I have had the worst experience and I am hoping to speak to a manager or owner before I give my full review. Holly at the desk is absolutely the rudest person I have ever spoke with. Emily the groomer just acts like she doesn't like our dogs. This is a huge disappointment since we've been customers there for many years. My dog Louie was sick today and was throwing up. Holly told me our groomer had no other appts until our next groom in February. She said since Louie was sick and Mia, our other dog was not, they would have to charge me a fee for Mia not showing up for her appt today. I have had nothing but difficulty and negativity since our groomer moved. I asked Holly to speak to a manager or owner and she told me they would not be returning my call and we were no longer welcome there. This is after I asked her to cancel my upcoming appts that were booked each month this year. I am sure that Louie and Mia are much better not going to this place. But it is still upsetting that this is the loyalty we receive for being a customer with recurring appts every 2 weeks for years, and this is how they would treat us.

    Dogtopia

    Dogtopia

    (30 reviews)

    Our doggy day care and boarding place of choice! We used to go to somewhere else but found Dogtopia…read morea few months ago and are loving it! The staff are always friendly and we appreciate that they are mindful of their pup to staff ratio. What we love most: - Mid-day naptime. Our pup would and has played forever if she were allowed to. Our previous day care did not have naptime and we noticed that she would usually exhaust herself and at times, get snippy towards the end of the day. The 2 hour break gives us much more peace of mind when we send her for a day knowing she won't be playing for a full 8 hours. - Constant cleaning! At our last place, we almost never saw the staff cleaning the playroom. Whenever we're tuned in to the live stream (another nice bonus), I swear someone is always mopping or wiping the kennels. We wish they'd consider opening another location further east in the city! We'd send her much more frequently if they were a little closer.

    Dogtopia Papillion, 10411 Portal Road…read more My dog Sophie attended this location for daycare and boarding for 14 years, since she was a puppy. In 14 years she was never aggressive, never in a fight, and never once flagged by staff as a problem with another dog. On July 20, 2026, I dropped her off for daycare. When I picked her up that afternoon, the front desk told me there had been an "incident." Sophie was lying behind the counter, unresponsive to me. A groomer showed me a wound that had already been cleaned, disinfected, and bathed. No one could tell me what happened. The front desk employee said it occurred before her 1:00 shift. The groomer said she wasn't present either. The facility has cameras. The only explanation offered was that Sophie and another small dog "got into a scuffle." No one called me. I was home all day. Had I been notified, I could have taken her to our regular vet. Instead I learned of the injury at pickup. I left Dogtopia at 4:30 and called my vet from the car. They had no openings left and closed at 6, so they advised Animal Urgent Care, at significantly higher cost, because dog bites can turn serious. When the groomer lifted Sophie, she yelped and then would not put weight on her leg. Urgent Care shaved the wound site, put her on antibiotics, and sent her home in a cone for 7 to 10 days with instructions to clean the wound. I was still charged for a half day of daycare on the day my dog was injured in their care. I was not told whether the other dog would be there the next day. I was instead told Sophie "just lay there and didn't seem to enjoy it" and that I probably shouldn't bring her back, which directly contradicts the staff's own claim that the dogs were "playing." I emailed on July 20 requesting reimbursement of the urgent care bill. I received no response. I followed up on July 21. Stephanie, the General Manager, then left me a voicemail. The recording began before she realized it had started, and captured her mid-conversation with another employee, talking about me. What it recorded her saying was: "She called me a fricking liar." She then turned to the phone, greeted me professionally, and explained that she'd had a busy week and had planned to schedule something with me the following week. Her subsequent email apologized for the delay in communication, something I had never complained about and had expressly said was not my issue. It did not offer to cover the urgent care bill, or any portion of it. I replied clarifying exactly what I was asking for: the urgent care bill, or at minimum the difference between it and a standard vet visit, since their failure to notify me is what forced the emergency visit. She never responded. That was over two weeks ago. The scuffle isn't the failure. Dogs scuffle. The failure is that nobody called me, nobody could tell me what happened despite having video, I was charged for the day my dog was injured, my 14 year customer relationship was treated as disposable, and the General Manager's private reaction to being asked about a contradiction in her own staff's story was to say I called her a fricking before she remembered the line was recording.

    Paddington Station Kennels - petboarding - Updated August 2026

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