The staff at this location is the best. Very helpful in marking sure my package arrives at its…read morelocation in a safe and secure way. They strive for loyalty in the community and know many customers by their first name. Scott and Scott always provide the best shipping experience. Highly recommend this store over others. Dave

Love going here. So much better than the post office. The gentleman who runs the store is attentive…read moreand kind and always helps me save money when I ship merchandise. They have inexpensive packing materials as well.

I have been a customer of this location for over 14 years and have always appreciated the…read morecourteous, professional service I received in the past. Unfortunately, my most recent visit marked a turning point--and not for the better. I arrived prepared to ship a package, expecting the usual respectful interaction. Instead, I was met with an unwelcoming and frankly disrespectful attitude from a younger staff member. Without so much as a greeting, he abruptly yelled, "What's that box about? You know you gotta pay a lot of money for that--are you sure?" All of this was said while he looked me over dismissively, clearly unaware, or unconcerned, that I had been a longtime patron of this business. It was a jarring and disappointing encounter that lacked even the most basic standards of customer service; common courtesy, professionalism, and respect. Sadly, it's clear that the culture has shifted from the warm, competent service I once knew to something far less thoughtful. Businesses should never lose sight of the fact that how you treat people matters. Respect should be a baseline, not a luxury. Unfortunately, after this experience, I no longer feel valued or welcome.

i have shipped there for many years. I have always had great service and the staff and owner are…read morevery nice and professional. Thank you

I contacted Anthony Urrego At Shipping my goods. Got a…read morereasonable quote , he organized the container pick up and drop off . It was in 2022 when the Containers were backed up at Long Beach ,so we were anxious whether the move would go smoothly , We did have a slight delay but I was notified continually with updates so we could coordinate movers . Anthony was amazing he texted me out of office hours to keep me up to date about everything . When the Container arrived in Northern Ireland the movers there were great and everything went smoothly ! Which he also organized . Highly recommend !!

RUNNNNNNN!!! I'm not…read moreeven sure how this company is still in business to be honest. My husband signed a contract with them, without doing any research or reading reviews, and boy: do we wish he hadn't!! We walked away from a $1,600 deposit that they refused to return. Essentially we couldn't even begin the process because they would not supply our local council with required insurance paperwork to have the container parked at our house. Instead they suggested the truck be parked at a public parking spot and we take the furniture there. MAJOR RED FLAG. Our guess is they don't even have insurance! We ceased all proceedings with them after that. Communication was terrible and all emails were not returned once we demanded a refund. At the time we were upset at losing our deposit -- but now that we have moved with a different company and it was flawless -- we feel thankful that all we lost was $1.6k rather than our entire container.

Closed on a Saturday. They should be open on all standard days and only closed on holidays. Ended…read moreup going to the UPS store down the street which was open.

Very rude woman employed at this place. You would expect customer service personnel to be polite…read moreand helpful, but not at this Pak Mail. There are plenty other friendly & helpful mailing facilities in the area that we can support. Won't be returning to this one.

Three clerks working the counters today and was busy but literally took less than two minutes to…read morescan my return package and obtain a receipt. The store was obviously managed well and was clean. The plaza parking lot was being resurfaced so customers were forced to parallel park along the curb causing traffic congestion.

One stop shop. Amazon returns, ship packages, notarize some documents, and always excellent,…read morefriendly service. Tons of parking and conveniently located in a plaza with Fresh market, Nordstrom rack and Marshalls!

Great store with amazing staff. Always fast, friendly and knowledgeable- my go to for any shipping…read moreneeds.

I have an online business and ship mini packages a week. For years I've been coming to this UPS…read morestore and they always treat you respect and great knowledge of their product and I really appreciate it.

After paying $75 to print some colored pages, the cutter came off of the track and the lady that i…read moreasked for help came and didnt fix it right so then my papers were getting shredded. I started to ask again if someone could help but a make employee cut me off from speaking just to tell me he cant do my cutting! I explained that was not what i was asking him for. I ended up fixing the machine myself. They were so rude and my project is a mess. I only loaded about 8 sheets at a time. I am very disappointed because i was here last week and there was one employee who was 100 percent on her game

Lindsey does too much. Literally gave me a hard time with making a shipping . Wont come here…read moreanymore

I frequent this UPS location mostly to return my Amazon items . They are always very attentive and…read moreefficient. They offer packing , shipping , mailboxes to rent as well as shredding and copy services . Parking is convenient in lot right across from the store . Definitely a go to for all your shipping needs .

I have come here plenty of times and it is always a good experience. This is probably my favorite…read moreUPS store in the neighborhood. The workers are very kind and they are attended. The weight is usually short and I am in and out within less than three minutes. I like this location better than the Coconut Creek location.