AMAZING customer service, everyone is super nice and helpful especially Shanay! She is super sweet…read moreand very kind! definitely recommend coming here!

I needed to return certain items to Amazon and Shenay (not sure of spelling) worked on it for a…read morelong time and got it right after a warm greeting and a smile all the time as she focused on the returns. Gene also was present and he and Shenay helped soothe the stress I was feeling with their levity during the entire exchange. Their customer service was extraordinary during a time where it is severely lacking in another UPS store in the area and numerous customer relation businesses. Everything was taken care of, and I walked out reassured that because of Shenay's professionalism it will get to Amazon, and my returns and refunds will be taken care of. Thank you, Shenay and Gene, and in closing I highly recommend doing all your business with them and this store as I will if needed in the future. UPS Deerfield Mall.

Jean and Josh saved my life! Besides taking care of my business that I needed done there and…read moregetting a package mailed the right way, they found my wallet that I left on the counter! After finishing up my transaction and leaving, I realized much later on in the afternoon that I couldn't find my wallet. In a panic I called the UPS store 3996 and spoke to Jean and told him what I was looking for, and he advised me that they had it and kept it safe all day. I had no contact phone number in there, so they had no way to reach out to me. Everything was just as it was and my wallet was returned. I REALLY, REALLY APPRECIATE AN HONEST BUSINESS AND HONEST EMPLOYEES. They are superb! I've been in this UPS store numerous times and have ALWAYS had wonderful service and courteous service! Thank you, Jean and Josh, for being AMAZING!

I have been a customer of this location for over 14 years and have always appreciated the…read morecourteous, professional service I received in the past. Unfortunately, my most recent visit marked a turning point--and not for the better. I arrived prepared to ship a package, expecting the usual respectful interaction. Instead, I was met with an unwelcoming and frankly disrespectful attitude from a younger staff member. Without so much as a greeting, he abruptly yelled, "What's that box about? You know you gotta pay a lot of money for that--are you sure?" All of this was said while he looked me over dismissively, clearly unaware, or unconcerned, that I had been a longtime patron of this business. It was a jarring and disappointing encounter that lacked even the most basic standards of customer service; common courtesy, professionalism, and respect. Sadly, it's clear that the culture has shifted from the warm, competent service I once knew to something far less thoughtful. Businesses should never lose sight of the fact that how you treat people matters. Respect should be a baseline, not a luxury. Unfortunately, after this experience, I no longer feel valued or welcome.

This was my first time using notary services at any UPS store, and it went well…read more We had a large stack of documents, so I called a few days ahead to make sure a notary would be available since we were coming on a Saturday. Our paperwork was notarized quickly, and the pricing was very fair. Even with a line, the staff stayed efficient and friendly. I love UPS stores, and this was a very good location. They are in the Pine Ridge Square plaza on Wiles and University, next to Pizza Carousel.

Three clerks working the counters today and was busy but literally took less than two minutes to…read morescan my return package and obtain a receipt. The store was obviously managed well and was clean. The plaza parking lot was being resurfaced so customers were forced to parallel park along the curb causing traffic congestion.

Place is complete trash. I dropped off a phone for trade-in return to my provider with a provider…read moregenerated return label. All they had to do was get the package back to the provider but they 'lost' the phone. If you look at other reviews, mine wasn't the first phone 'lost'. This created a HUGE headache with my provider as the reversed the discount and I had to fight between UPS and the provider to get it back. Against my better judgement, came back to drop off an Amazon return and guess what? LOST. When I called in to try and track the package, I got a "what do you want me to do about it?" Attitude. Rude, unapologetic, unprofessional and all in all worthless. I will never come back to this UPS store and I highly recommend you avoid it like the plague.

This is a follow up of my visit that I got! I got an…read moreautomatic message from the Customer Service dept to email them and that made me look back at the other reviews for this store and realized that others got it also as there have been the majority of customers like me with similar bad experiences over the years..... so my question is what has been done so far?? Why would I waste my time even responding to that!!

This place is way better and way more convenient than the post office. I would rather come here 10…read moreout of 10 times if I had the choice. The Customerservice is always nice and they are quit. It seems like when you go to the post office they are slow and the workers seem grumpy. That has just been my experience. You get the opposite effect here which is always awesome.

I can't tell you how much I love this place! They used to have a location on Hillsboro and that's…read morewhere I originally started with Giuseppe and Julia. But they closed that location. At first I was resistant going to this location but five years later I'm still coming here. I've had different services with them over the years and I've become fond of their virtual mailbox system. I haven't been able to find it anywhere else and really don't want to. I like that I can see what I've got in the mail, I can have them open and scan it or dispose of it. If it's something I need I can have it forward it. I would say there are top-tier and one of the best mail services in the area. I find them a lot more affordable than using the US post office for a PO Box. I think their price is much better and as far as shipping well let's be honest, shipping is shipping and they're not making a fortune off of you. I consider them family and can't imagine going anywhere else.

I'm a loyal customer because no other place offers better service. Living in South Florida for the…read morelast 4 years, I have found that most services we pay for follow very poor standards. Demand is high and no one seems to care about quality anymore. Nobody cares about customer service satisfaction either. Let me be explicit. I do not want to be treated like a number. I cannot stand the incompetence that has literally spread everywhere around here. Who wants to pay a high price for poor service?? Who likes being consistently disappointed? Nobody I know. So, here is my point: Go to Ant Logistics to send out your packages. The owner is polite and extremely professional. Nobody else around can match his skills at packing your items safely in the shortest amount of time! Çağatay is nice and his expertise shows just by watching him for a minute. Simply come in and experience it yourself! A caring attitude matters most. Especially in times like now. The store also offers access to a computer, scan and fax services, as well as shredding. The store holds unique jewelry, hamsas, scarves and hats... all items are handmade in Turkey. Thank you Ant Logistics for offering a great place to ship my products and presents

I have been using this place for many years & have always had a great experience. That is why I…read morekeep coming back. The owner & his employees are very professional, personal, knowledgeable & always try to get you the least expensive cost. Every time I ship with them, they always show me the computer screen with all the costs, shipping ways from each shipper & I select which to use. This is their normal way of doing business as I have seen many times with other customers while waiting my turn in line. Also, they take tremendous care in packing shipments. I will keep coming back. Their service is phenomenal.

Convenient, friendly, home town feel. They are the post…read moreoffice that knows your name.

Soy su cliente desde el 2018 con magnífica satisfacción. los envíos por barco llegar perfecto -…read morePuerta a Puerta. Son amables, cordiales y sobre todo la seguiridad que todo llega en buen estado. Continuamos enviando a Valencia, Venezuelal

After going to 3 CVS's, Costco, and a UPS store, I finally found Postal Annex to help me with a…read morevery specific type of passport picture. They went above and beyond to help me have the correct size and the correct photograph. The store is immaculate and now that I have discovered them, tucked away into the corner of the Michael's side of the shopping center next to Rancherito's, I will definitely be back. It made my day to finally someone who could help me and they did it is graciously and with kind smiles. I highly recommend Postal Annex.

Stay far away from the Coral Springs location of Pak Mail. This place is an absolute disaster. They…read moresomehow managed to ship only half of my order--yes, HALF--and didn't care in the slightest. No urgency, no apology, no effort to fix their mistake. Trying to deal with the owner and his wife made it even worse. They were unbelievably rude, dismissive, and acted like I was the problem for expecting my full shipment to actually be sent. It's shocking that a business trusted with people's packages can be this careless and unprofessional. If you care at all about your shipments making it where they're supposed to go, do NOT use this place. There are plenty of businesses that actually know what they're doing and treat customers with basic respect. This one clearly isn't it. Shipper beware--your packages are not safe here.

Closed on a Saturday. They should be open on all standard days and only closed on holidays. Ended…read moreup going to the UPS store down the street which was open.