I have come to this store many times. I always have labels on my boxes before I drop them off. I…read morenever need a receipt. My visit is less than one minute every time I've come in before. This time I showed up at 6:30, which is closing time for this location. One of the employees locked the door on my face and told me they were closed. I showed her the labels on my boxes. She told me again they were closed. Awful customer service. Do better.

I have been a customer of this store for a long time. The owner is repeatedly just a jerk. Today, I…read moremessed up an Amazon return and the owner treated me like I was a child. When I left, I asked if there was anything else she needed from me after we figured it out, she lifted her arms at me with exasperation like she was scolding a child and all she said was "to not do that again". Customer service is the last thing she cares about. Apparently she is perfect and everyone else in the world is her problem. After today and numerous other cringe experiences with this woman, I'm switching my eBay store shipping to FedEx. Life is too short to be treated like trash by someone who is clearly so miserable she can't treat others with common decency or respect. I recommend avoiding this store like the plague.

As a small business owner, I wear at least five hats on any given day. I heard about Intelligent…read moreOffice and its suite of business services through my local chamber of commerce. Initially, I was super hesitant to partner with them, believing as many business owners do that I could handle all operations in-house. Wow, was I wrong! Intelligent Office helped our team operate MORE efficiently, while simultaneously reducing our customers' phone hold times and concerns. After four years of being an Intelligent Office customer, I can assuredly say it was one of the best outsourcing decisions our company made in 2018. Thanks Intelligent Office for your amazing partnership, even during the Covid-19 pandemic you were there. Your professional support teams are credited for saving us time, increasing our sales and leads, and allowing us to run our business so much more productively. Intelligent Office is a great investment for any company, any size. I highly recommend them!

From the owner: Specializing in: - Attorneys…read more- Associations - Business Bankruptcy Law Attorneys - Personal Injury Law Attorneys - Family Law Attorneys - Wills, Trusts & Estate Planning Attorneys - Attorneys Referral & Information Service

Imagine all of the services of the post office, but with no long lines and good customer service…read more It does exist and can be found in a shopping center in Upper Arlington. They have shipping and mailing services for USPS, Fed Ex and UPS all in one place, which is really convenient. They also offer printing services, but I have never used those. I believe it is under new ownership, and they really brought the business back to life. They are closed on Sundays.

Super convenient, always helpful, very accommodating. Kingsdale is busy all the time, with limited…read moreparking, so the dedicated parking spots in front of the store make it less of a burden. Highly recommend!

The parking lot is really small but the people are really nice. This office is located right of us…read more33

Several packages got delayed for over a week in this location. Is staffing the issue? Please get…read moremore efficient and figure it out!

Lunch break said 12-12:30 had waiting over and hour and nobody was there ! Call the number and no…read moreanswer

I have never encountered a more unpleasant store. The rudest staff at this location. There was a…read moretall, bald, headed male that was actually complaining about how long the line was and how he hated Amazon returns. I had a package that literally needed one strip of tape and the other employer, a woman, refused to do it unless I bought a $5 roll from them. I went to a UPS down the road. They didn't question it one bit. They took it from me, taped it up and were super friendly.

Apparently sending the two items to the same location required a attitude and additional purchase…read moreof box and label... Dude was snobby and acted like I was a bother. He made this transaction so difficult if I could do business with ups again. I'll choose to pay more elsewhere then to deal with a I am bother attitude. And snobby comments. Good luck ups if you continue to hire people with attitudes

Your staff incorrectly labeled a package entrusted to your care, directly resulting in its loss…read more When I returned to the store to address this error, the employee I spoke with attempted to place responsibility on me, despite the mistake being entirely the result of your team's actions. This refusal to accept accountability, coupled with the dismissive and accusatory attitude I encountered, was unacceptable and compounded the original error. As a direct consequence of your staff's mistake and the improper handling of my complaint, I have suffered a financial loss of $260. I should not be expected to absorb this loss due to an internal error and a subsequent failure to address it professionally.

Slow and understaffed. I waited over 20 minutes to get a receipt on a package that was…read morepre-labeled. They only have 2 windows open and yesterday, one woman took forever with several international shipping packages that were not ready. The other window still went slowly with unlabeled items to ship. By the time I completed my 30 second transaction and left the store, there was a backup of over 10 people waiting behind me. A couple of weeks ago on a Saturday, they were not open due to being understaffed. Many of the items I ship depend on Saturday Express Shipping and I had to drive to Ashland to make my delivery deadline. Recommendation: have an express window and if you are short staffed, the owner needs to work.

Always delivers to the wrong address. How hard is it to read an address and put it on the porch…read morewith the same address? And don't try to get a hold of them, that is near impossible.

I have been going to this UPS in Pataskala for years. In the past, the service has always been…read morenothing less than efficient and customer oriented. However, the only "notary" there is sending business to Kroger and making customers return to the bmv because they do not know what they are doing. The "notary" said she usually made people go and get additional car titles because they had to be filled out entirely in front of her. She referred me and many other customers (her words) to the nearby Kroger to the extent that they called and thanked her for so much business (100% her own words). I tried to explain to them that are verifying the signatory not the document content, -to no avail. After leaving UPS, I went to the Bremen bank nearby and got my document successfully notarized for free without issue. I returned to the Pataskala UPS store to cordially inform the young person that "notaries notarize the signature, and do not require filling the entirety of the document out in front of them," after verifying with the other notaries at the bank. I also cordially informed them that they were making UPS lose money by referring customers that they could transact with if they had correct information, to which they rolled their eyes, and then so passive-aggressive replied "Oh-Kaaaaaaaaaaaay," loudly in front of other customers, as if to refuse acknowledging what they told me. They were rude to me and unapologetic about sending people back to wait through the huge lines at the bmv. It did not register to them that they were spreading misinformation, even when presented with facts. Instead, they continues to send people (and revenue) away to spend more of their money and time getting additional vehicle titles that they "required as a notary" to be filled out, from "top to bottom," all "completely in front of them." They became increasingly hostile in their tone as I, again calmly and cordially, explained that their information is not correct. I will not be returning to the Pataskala UPS for future business after almost ten years of my continued business. My advice is go elsewhere to get better (and correct) customer service. Fair warning: Beware of the person with the calling themselves a notary.

Had to fax important documents ~ the cost was minimal for secured transmission…read more The quality was perfect ! Have always been treated kindly and certainly always professional. So glad they are close to those who live in Pataskala, Etna, Granville. Also they take care of Amazon returns.

They are very slow and staff isn't vey friendly. It says, you have interrupted them from what they…read morewere doing to have to wait on you.

Although not as modern on the outside of the new Staples popping up out there, it's what's on the…read moreinside that counts. This location usually has all that I need for both personal and business office supplies...Staff and management are top notch and the kicker is the copy/print center. The woman running that back there has stellar service, takes care of all my print/copy/ship needs with a quickness.