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    Pala Mesa Resort

    2.9 (542 reviews)
    Open Open 24 hours

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    Showing the gap closed.
    Rachel L.

    This was our first time staying at Pala Mesa Golf Resort, and overall it was a pleasant experience. The room was very beautiful, extremely clean, and the king-size bed was large and comfortable. Check-in was easy, and the staff was very nice and welcoming. There were a couple of minor issues that affected our stay. The sliding glass door is a bit dated and had a gap that allowed cold air and outside noise into the room. It felt like sleeping with a window open, and my face and ears became noticeably cold. I was thankful I had packed a thermal and jogging suit, which helped keep me warm. I was eventually able to find a temporary solution by placing a pillow against the door and pushing the desk forward to help block the draft. Parking was also a bit challenging on the second night. The first night went perfectly, as the front desk gave clear directions and we were able to park at Building F1 by the stairs. After returning from a concert around 1:00 a.m. the second night, parking F1 was full, and I had to park farther away between Buildings F3 and F4. Walking back late at night in the cold felt uncomfortable and scary. I did mention the sliding glass door issue to the front desk, but there were no other king-size suites available. Despite these small challenges, the room itself was lovely and the staff was friendly and helpful.

    Cockroach in our room
    Anne L.

    Unfortunately, our stay was disappointing. We found a cockroach in the bathroom around 1:30 AM on our second night, which made us uncomfortable using the bathroom. We reported the issue to the hotel the following morning, but the front desk staff brushed us off and told us to contact Expedia. We provided photo evidence with timestamps, but Expedia reported that the property refused to offer any refund or compensation. I understand that issues can happen at any hotel, but cleanliness and customer service should be a priority -- particularly for a venue hosting weddings and special events. The lack of accountability in handling the situation was extremely disappointing.

    Adam D.

    This review is only for the golf course. The course is beautiful and very well maintained. The $119 rate for 18 holes plus cart as of this review is well worth the experience. The cart seats are really comfortable and the interactive screen includes a GPS that tells you exactly how many yards to the green and allows you to order food and drink while playing. Three of us went on a Black Friday weekend and the course was surprisingly empty. As a result, we didn't get paired with a 4th like any group usually would at other courses. The starter gave us great tips, including on how to play hole #3, which has been rated as the most challenging hole in the county by some unknown source. We saw the cart girl throughout our round on at least 3 separate occasions. Great service. Highly recommended. Watch out for wildlife, including rattlesnakes and I assume mountain lions and/or bobcats.

    Ceremony

    We had our wedding here in April and it was an overall great experience. Mae and Traillan were a great help throughout the entire process from setting up our room block, welcoming our guests and capturing the details we wanted for our special day. Traillan was very responsive throughout the entire planning process with any little questions that came up. She worked well with our planner and her staff were pleasant. Overall I would definitely recommend this venue to anyone looking but did have some some things worth thinking about if booking: - The honeymoon suite is only given to you the day of your wedding at 10am. They do not discount the night before if you want to book the suite which we thought was strange considering how much money you spend to have a wedding there. So my husband and I booked a separate room the Thurs-Fri before our wedding and had to get our planner to help move all of our stuff out of our room the morning of our wedding while I was doing hair and makeup and my husband was golfing with his groomsmen. It just felt a bit chaotic to have to rely on others to make sure our stuff ended up on the right place. In addition we were placed towards the back of all our room block so we were 3-4 buildings away from the rest of our guests the entire weekend. We felt like we couldn't really enjoy the downtime with people as we kept having to walk to and from our room that was farther away. - The honeymoon suite is actually the grooms getting ready space which is beautiful and big, whereas the bridal suite is about a third of the size so depending on the size of your bridal party you may want to factor that in when planning a getting ready space. We couldn't really all sit and hang out at the same time with food and drinks also being set up in the room. It was also pretty warm in the room. The AC didn't seem to work as well. It was actually better opening the window than trying to count on the AC - Early checkin was not a thing discussed when booking but we quickly found out they charged $45 for you to do so IF the room was ready which you couldn't find out until the morning of. Luckily they allowed five of our guests rooms to be waived, but again with as much money we felt we spent and brought by having a room block, we felt nickle and dimed just to be able to allow our guests to check in and get ready for the rehearsal walk through and dinner - Wedding cake storage is not a thing here! This was not discussed when we booked and it was a bit shocking to find out that they refused to store our one tiered wedding cake in their refrigerator the day prior to our wedding. Luckily I was able to finally find a vendor that could drop it off at the time of our reception, but the venue recommended we put it in the mini fridge or bring an ice chest. Again, weddings aren't cheap and we felt it was a bit ridiculous they couldn't help store a small cake for less than a day. - We paid for a second bartender based on our wedding size of around 140. At one point we noticed a line at the bar and my husband and I went over to see only one bartender busting her butt trying to get everyone a drink. She said her coworker was on her lunch, which was around 9pm when people were having fun dancing and looking to get more drinks. We were confused why they would take their break in the middle of one of the busier times instead of during speeches/dances of the reception. It just felt like we paid additional to avoid people waiting for drinks and they ended up doing so anyways. Overall it sounds like we had more complaints than not, but honestly it was a perfect day and we left feeling super happy. The rooms are beautiful and very comfortable and it was great being able to walk to every event during the weekend.

    Room 806
    Benedict A.

    We stayed here overnight for a wedding about 5 min away. Check in was super easy. Its a smaller resort that's quite easy to get around. The signs are clear as to where everything is. Make a left right off the main entrance to get to th3 front desk. All the rooms (8 buildings in total) are off another street from the main entrance. There's enough parking for all the rooms in each building. We were in room 806. Considering it was a hot 96 degrees outside when we checked in. The ac in the room wasn't functioning well. And it stopped working all together when I set it down to 66 degrees on high. I called the front desk and they said not to put it below 68 and on low or else the system acts up. So needless to say it took a really long time to cool down. And being on low the amount of cold air coming out was insufficient. Eventually when we came back from the wedding 6 hours later (and it was cooler outside as well), the room was much more comfortable. And overnight it became downright cold, which was so nice. The king size bed was comfortable. The walls were thick enough I didnt hear my neighbors or hear the cars driving up and down the driveway. Shower pressure was good. View from the windows showed the beautiful gold course. The room did have a sort of stale smell though. But you get use to it after a while. But when u walk outside and come back in it definitely hits you again. The barn style door to the bathroom looked nice. But really didnt match the theme of the room. Overall it was good. My brother and cousins had rooms at this resort as well. They had no complaints about their ac unit.

    Salmon Entree
    Lauren G.

    Great rooms, great service, tasty restaurant dishes. Gorgeous views. Very walkable grounds.

    Alexa T.

    If you're considering Pala Mesa for your wedding venue... DO IT. My husband and I just got married this past weekend and it was absolutely perfect. I can't think of a better word. The grounds are beautiful and well kept, the scenery is unbeatable. With the opulent pergola at the ceremony site, 2 massive waterfalls as backdrops, reception space was stunning with chandeliers and beautiful uplighting. Tons of locations for beautiful pictures. I could go on forever. We had guests coming up to us telling us how beautiful the venue was and how blown away they were. They said they can absolutely see why we would choose this place. Staff was phenomenal. We couldn't have asked for a better team of people to help make our day flawless. Autumn was our venue coordinator, she was so excellent communicating with us on every question we had. Immediate replies, so kind and so supportive. She had an answer for every question and solution for any "problem" we ran into. She went above and beyond to make it the wedding of our dreams. I really can't even describe how wonderful and stress free she made the experience of planning. Something that really stood out to us was that we really wanted an opulent charcuterie grazing table for cocktail hour. And when I tell you they smashed it out of the park I mean it. This thing was incredible. They went out of their way to hire a whole separate team to make it for us and make the vision come to life. It was MASSIVE. Even bigger than we thought it was going to be which completely blew us away and showed just how much it mattered to them that our vision came true. Traillan was the catering manager in charge of food and WOW. She also was so amazing. She again was so communicative and made sure everything was perfect for us. She was so kind and attentive and on top of it all. We again had MULTIPLE guests come up to us all night and say that this was the best food they've ever eaten at a wedding, and same for our rehearsal dinner. Mae was also incredible, 90% of our guests were out of town. We needed some of the older guests to be closer to the ceremony site in handicap accessible rooms and she made it happen no problem. We had to switch a few names around, add rooms, take away rooms and she took it all in stride. It was so helpful and meant so much that she went out of her way to make our guests comfortable. We also had all our guests comment on how nice the rooms were. Updated, clean, and beautiful. They also had a Bridal suite to use to get ready that was incredible, tons of space, makeup and hair vanities, floor length mirrors, refrigerator for champagne and food, bathroom. It was everything you could ever need. The whole wedding went off without a hitch. I ran into both Traillan and Autumn the day of and they were so kind and so happy for us. We constantly saw them putting in work behind the scenes helping our coordinator. Which showed just how much they cared and effort they put into each wedding. All in all this was the best wedding and wedding planning experience we could have ever dreamed of. I don't think we could have done it if not for the help, attentiveness and attention to detail of the whole staff.

    I don't even know where to begin. I worked with two staff members for the last six months to a year to ensure that our block and event went seamless. Mae coordinated our room block and was so responsive to emails and very accommodating for any last-minute changes. She made the process for blocking rooms so easy and stress-free. Which I definitely needed during my wedding planning. Traillan, who coordinated our rehearsal brunch, made everything so easy and stress-free as well. The day of the event we just showed up and enjoyed our time. All staff members were very friendly and accommodating to all of my guests. Everyone had an amazing weekend at Pala Mesa. The rooms were clean and very comfortable. The grounds were pristine. And the food and drinks were amazing at the snack shack, and the restaurant bar. I know a lot of my guests will be returning. And my new husband and I will certainly be back on anniversaries to celebrate. Thank you to the Pala Mesa staff for making the weekend so much fun for everyone. PS the Chardonnay room was an amazing suite for day of getting ready and after party. I wish I had photos but highly recommend it if you have an event and need to accommodate multiple people

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    1 month ago

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    11 months ago

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    14 days ago

    Yes! Great place have been going there since the 1970's! Great place to have a good meal and relax!

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    6 months ago

    I love their food and the beautiful surroundings ! The music is awsome too !! Would highly recommend !

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    1 year ago

    Service is awful! My mistake.... Accident booked with my Amex thinking standard would be more than it is! Never again!

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    1 year ago

    Just a little Smokey but a fun place and good food. We did win some money which was great

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    Page 1 of 14

    Ask the Community - Pala Mesa Resort

    Review Highlights - Pala Mesa Resort

    We met with Briana to go over the paperwork and at that time got the majority of the planning out of the way.

    Mentioned in 19 reviews

    Read more highlights

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    Que Syrah

    Que Syrah

    4.8
    (20 reviews)

    Had the pleasure to be the hair and makeup artist for a client at this beautiful place this past…read moreNovember. The house is decorated very trendy chic and the staff is very accommodating. We were able to have 3 hair and makeup stations in the well lite bathroom of the master bedroom. There was plenty of room for the bridal party of 7 to chit chat with each other while we were providing our services to them. I would recommend any wedding client to host their wedding here.

    We went to visit this property and a sister property on June 12th and we travelled from Arizona to…read moresee the property. When we went to visit the property, he not only showed up late, but did rush us through the property. At the sister property, there was plenty of work that needed to be completed, but we still wanted to see the property. He told us that we will have to have the music in the pool room due to the noise ordinances with the County of Riverside. We said that will not work for us due to us having approximately 100-150 people in attendance for the wedding. He then stated that we can do the dancing on the basketball court. We then went to visit the Que Syrah property and we were totally in love with the property. We had plans for having an April 2021 wedding and he said that he would send over the contract to us after the viewing of the property because we wanted to move quickly so we can book vendors for the day of and he informed us that he would provide us with the contract that states, "due to CoVID, if we have to cancel, we will give you 100% of the payment back". My wedding planner contacted him after we left and we were ready for payment and signature of the contract. He sent us back an email on Friday, June 19th, a week after visiting the properties, illustrating to us that he installed cameras due to a party that was thrown on his property the weekend before, where the tenants lied about the amount of occupants. I do not understand the importance of him letting us know about the installation of the cameras or the indecency of other occupants, but I thought he would elaborate on this. In the e-mail, he also attached a memorandum dated on the day of the property tour, June 12th, from the County of Riverside regarding CoVID and hosting big events being prohibited. Unbeknownst to us, there was a 150+ attendant wedding on his Que Syrah property on the weekend of September 26th. Unprofessionally, he did not let us know of any changes and clearly did not want to do business with us. Him bringing up the cameras and all of these different excuses of not wanting to do business with us, made me feel very discriminated against ESPECIALLY, if he is holding big weddings on his property AFTER he sent over an email including a mandate regarding him not being allowed to do big events on his property. Throughout this process, he was highly unprofessional and it is unfortunate that he refused to do business with us or return any emails to my wedding planner.

    The Welk

    The Welk

    2.5
    (36 reviews)

    Although the grounds are beautiful, the administration the Welk/Hyatt has been consistently…read moreirresponsible and unreliable over the last 11 years that I have been an owner. Among only a few of their disappointments are- extremely long waits on hold; no call backs; there was a problem with a credit card and they end up sending me to a collections , saying that they had tried to call me an email me and call me but there was no record! So the lied! I had to spend much extra time getting that off my record but I still had to pay a couple of hundred dollars just for the fees and Welk/Hyatt took no responsibility. They have sent my points on to Interval without my permission and then told me they were doing a courtesy by giving me back my points! Then when I said, I want to keep all of my points with you for this time, they ended up suspending 180 /240 points- after paying two thousand dollars for HOA fees. They could have made an exception... Joyce simply did not care....terrible customer service. She told me I could exit and try to sell the property ( and that is very difficult , because people have a wizened up to timeshares scams? ) Joyce from resolutions was very cold and rude.... I look at that as theft. They might seem nice , but they don't take care of their clients and they make a lot of mistakes and they don't remedy them. And who knows why they have that kind of attitude? Maybe they are not paid well or treated well , and that's why they treat their clients as such. I've also stayed in rooms that had no hot water.And the showers weren't working! But most of the time , the rooms are beautiful. If you want to stay at the Welk or other resorts, the best way to do it is booking directly with the resort. They will tell you that the time sure is the best way.But it's not. Save yourself a lot of heartache and don't do timeshares; it's definitely a waste of much of your energy trying to book w them and deal with all the mishaps. And unkindnesses.

    We've been coming here for years but our recent experience was disappointing . I booked a week…read morestay via Interval International Getaways. They wouldn't let us check in on Sun. Jan. 25th despite having my confirmation email with check-in instructions because I have remarried & my new married last name ID didn't match the reservation. Interval International & Marriott Vacation Club couldn't assure them that I am who booked it because they are closed on Sunday afternoons by check-in time PST. We were not dealt with compassionately & were treated like criminals who were trying to steal my identity. We were forced to pay for lodging elsewhere that evening. The next morning, we spoke with Interval International & they sent a new booking confirmation with my new legal name to me & to the Welk resort. We were finally able to check in. Interval International told us that the resort could have easily resolved the matter by letting us check-in, charging us one night & then resolving things in the morning when Interval International was open. Sadly, that isn't how the Welk resort handled it. Fast forward to later after we finally were allowed to check in, my husband explained to Luiza, a manager, what had transpired on Sunday afternoon and how frustrated we were. Luiza was kind & offered a $100 credit to attempt to smooth over the botched check-in. That was all good until we checked out & the folio revealed that we were never given the credit. No one at the resort will let us speak with Luiza now and keep telling us that she's unavailable and will call us. That call has never come. It saddens me that I now longer can trust that we will have reliable & trustworthy customer service at the Welk Resort. Lawrence Welk would be turning over in his grave if he could see how we were treated by management and the check-in staff. On the other hand, the pool staff was great & Theo made everyone feel welcome and appreciated.

    Pala Casino Spa Resort

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    3.0
    (1.5k reviews)
    $$

    We visited Pala for my mom's birthday, and she had a blast! The drive in on Highway 76 is pretty…read morewinding and curvy (east of interstate 15), but completely worth it. There's plenty of eateries and bars with live entertainment, even a gift shop. The casino itself is modern, clean, and has spotless restrooms. We started with a hearty breakfast and coffee at Pala Cafe, which was awesome. The staff here is super friendly and stepped in to help whenever we looked lost. A hotel guest even went out of her way to tell us how much she loved her room stay. Game-wise, they have a good variety from penny slots to high rollers, plus a great mix of classic machines. Like any casino, the slots are hit-or-miss; some pay out a bit, others are tight. Although there's a smoke-free area, the smell lingers so I did see some people wearing masks due to the smell. We loved the outdoor patio with umbrella tables for a quick breather. Overall, we had a fun experience and will definitely be back!

    Posting this as a warning to anyone visiting Pala…read more We stayed over Memorial Day weekend and were incorrectly charged over $800 at the pool. It took more than a week to get the issue resolved. Unfortunately, my family visited again this past weekend (June 4-7, 2026) and experienced another problem. This time, we were charged at a restaurant and sports bar that we never visited. As of today, no one from the casino has contacted us to apologize or make things right. We've spent hours on the phone with both our bank and the casino, with no meaningful resolution other than having to cancel our credit cards ourselves to prevent the charges from going through. We are extremely disappointed. Our family has been coming to Pala for more than 25 years, and it's upsetting to experience these issues. If these unauthorized charges are happening to other patrons as well, that is very concerning. What a shame to see a place we've enjoyed for so many years leave us feeling this way.

    Pala Mesa Resort - golf - Updated July 2026

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