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    Palatine Shell Service

    4.7 (16 reviews)
    Open 7:00 am - 6:00 pm

    Services - Palatine Shell Service

    Auto diagnosis or inspection

    Auto maintenance

    Fuel system cleaning

    14 More Services

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Vehicle towing

    Palatine Shell Service Photos

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    Recommended Reviews - Palatine Shell Service

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    2 years ago

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    7 years ago

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    4 years ago

    Only place I trust with our autos! Great staff. Fast and honest service. I drive from Lake in the Hills!

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    3 years ago

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    13 years ago

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    Photo of Lee K.
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    9 years ago

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    Ronnie A.

    Thank you for your business Lee!

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    6 years ago

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    9 years ago

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    Ronnie A.

    Thank you for your business Hombre!

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    8 years ago

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    Ronnie A.

    Thank you, Keegan! We appreciate the business!

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    6 years ago

    Family has been using for years. Great reliable service at fair prices. Definitely recommend.

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    9 years ago

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    Ronnie A.

    Thank you for your business Amy!

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    14 years ago

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    Ask the Community - Palatine Shell Service

    Review Highlights - Palatine Shell Service

    Got my AC recharged, great price, super fast, fixed a heat shield rattle I had, couldn't be happier.

    Mentioned in 2 reviews

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    Northwest Recovery - They dragged a car out & left black tire marks in the driveway still waiting for them to clean it

    Northwest Recovery

    (124 reviews)

    The guy who answered the phone when we called in was nice, he provided all the info we required. We…read moreadmitted that it was our fault, we did not argue about that. But when we went to pick up the car, that was different story! After my husband paid the bill, we inspected the car before we left the lot. We found that rear bumper was broken on one side and it had several deep scratches. We went back to confront them about it. One of the guy was rude to us, he stated: "Its only the scratches and damages were already there!". Really? Did he take pics before he towed the car? No. We took several pictures at the lot, and we will file the claim against them. The have the right to tow the car but they do not have the right to cause damages to it!! You could see spots, when the car was hooked, crack has a length of 9-10'' and you could actually stick your fingers thru it!!!! Plus several other scratches, all apparently caused by dragging up or dropping the car on the ground. We are already working to file claim against them! SHAME WE CANNOT POST THE PICS, IT WOULD BE A GREAT WARNING TO OTHERS!! ALWAYS INSPECT YOUR CAR AT THE LOT BEFORE YOU DRIVE BACK HOME!! UPDATE ON MY CASE 02/14/16. Currently, I and owner are working to fix my car. After receiving my complaint with pictures, he reached out to me and offer to inspect the car. He admitted that damages to the car were caused by his driver. I am glad he saw it and confirmed that. Right now we are in the process of fixing my Honda. I understand his line of business is a tough one but I am happy we were able to find a common ground. My car has been repaired as promised.

    No Stars- this tow company is just out for your money. It's one thing for doing your job and it's…read moreanother blurring the lines on what is and isn't ethical in regard to towing vehicles. Tow company will tow cars without throughly verifying if cars are properly tagged, especially in residential areas. A prime example happens in a private residential area where a total of 5+ cars were wrongfully tow because of lack of verification of correct parking passes on personal vehicles. Tow company was also indeed found to be in the wrong. Check your work before you unethically remove vehicles. The service is extremely rude and cannot provide proof to back the reason for tow. Don't even bother trying to talk to someone face to face because every transaction is ran through a mirror with just a small opening for customers to communicate through. The entire facility has no integrity or accreditation for the work they do. I would respect a tow company that's just trying to do their job if they towed vehicles ethically and had better proof of reason for tow to back them up properly, but in this case all tows made in this situation were wrongfully towed and no sort of compensation to bring vehicle back or comp uber rides for a mistake the tow company did is disappointing. I'm not one to ever leave a negative review but I'm sorry, I cannot respect an establishment that can't at least back their reasons for unethical tows.

    Palatine Shell Service - autorepair - Updated June 2026

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