Love "angel" bed. Staff knowledgeable. Diligent with…read more cleanliness. Would highly recommend

I bought a month package online because I was going to cancun and did not want to be pale. I was a…read morelittle skeptical about going because of the reviews that I have read. I've never been tanning before either. When I got there the lady at the front desk took my info and explained to me about the beds. She suggested to go up to another bed which was only a $10 difference. I also figured I would just buy tanning lotion at the salon too. She went over about the lotions and since I have tattoos I went with jwoww. We then proceeded to the room and she explained everything to me on what to do. I was going about every other day. Everytime I went in, the front desk person was nice. I had a great experience and when my month was up, I talked with the front desk person about how I saw reviews about not going up in time, she explained it's because the owner doesn't want you to burn. Now that I am back from cancun and pretty tan, I might start go back and buy a tanning package to keep my tan! Everyone that works there is super nice also.

Vibe! Loved the atmosphere, great new technology, amazing discounts, knowledgeable friendly staff,…read moresuper clean beds and facilities.

I love that I can run up the street in my little farm town & there's a tanning salon just four…read moreminutes away! The cleanliness of the salon, the reasonable membership prices & the ever so knowledgeable staff is what keeps me coming back. I have the platinum 5 star monthly membership & love it. The shark as they call it, is a high pressure bed & gives the best long lasting color. There's truly not much to complain about I guess I wish some of the lotions were not racked up to an outlandish price. The previous owner did not mark them all the way up to full retail price.

Tanning beds are great, but DO NOT go to Avon location. The manager is aweful. She is…read moreargumentative, cold, and just plain rude! My husband bought a big package and due to health issue she would not let him transfer credits to me. Other employees there were so nice, but I will never return due to her demeanor and rudeness!

Had a membership due to i loved the place. Had emergency situation arise due to Domestic violence…read moreand had to move 1.5 hours away within 3 days. Owner would NOT refund the monthly membership they took out before i had a chance to regroup and stop it. Very non empthatic.

I have been going to this facility for about 10 years. I can no longer attend due to a medical…read morecondition. I went 3 times in February and cancelled at the end of the month. I was refunded just $20 because they charged me as if I had 3 individual tans instead of prorating me back for the month 2/7-2/29. I would think twice about signing up as apparently 10 years of loyalty wasn't as important as the $30 that should have been refunded to me. The employees are very nice however so I will give them that credit.

Fraud - So this happened! I went in to sign up for a…read moremonthly subscription and this young girl that was supposed to be trained told me the price was $68 per month (for the premium package)and on their the laminated price sheet showed $59 and online showed $54. They would not honor the $54 dollar package. The girl continued to sign me up. After tanning I asked for a copy of my contract so I can take it up with the manager. Here to find out they attached my credit card to someone else's account. When I addressed this with the Manager Rachel she was very rude and unapologetic. I asked to speak to the GM/Owner and she became even more rude and asked me to leave. Told me they do not need my business. She told me I was the problem. Poor customer service. Told me I was listed in the computer as a "Problem" yep that's how they handle poor customer service. the person who pays is the "problem" SMH

Clean and working beds. Good Vibe. You don't need a reservation. I recommend using Neon Beach Tan.read more

very clean place the ladies that works there are really nice and very helpful I will always go tan…read moreat neon beach in Avon lake

Part of the traveling to sunny locations is not becoming lobsterman on the first day. So in an…read moreattempt not look like Casper the friendly ghost, I tried a new place. OK I'm kinda of lazy and its on way home from work. I started with a Groupon deal for ten tans and then had to pony up $45 for a month unlimited. The place has about 20-23 beds with of course several different levels. My cheap package, $45 is the level 1. Their lowest bed says level 2, and the facial beds are level 3. So why would I pay for level 3, if I can be in level 3 bed half the time. The beds are decent, and fans are loud. So this may not be the most relaxing experience. There is really only one friendly person working here. If you get a hello and thanks for coming, you have found that girl! Its a decent place but interchangeable with about every other tanning place. You definitely want to have a coupon to go here.

I grew up in the neighborhood, so I have been coming here since day one. I did cheat on them, saw…read moreother people in between packages. But something always pulls me back in. Maybe it's the beds, or they fact that they provide the best value in the city. Not sure exactly, all I know is.... if I drive from Westlake to tan here, that should be some inclination of just how special this salon is. Oh, by the way, they also have a great selection of lotions, offer teeth whitening and spray tans. What more could you ask for?

The ladies working at the counter are always so sweet and helpful! They always get me in and out…read morequickly.

I Just started going to this tanning spa and i am really enjoying myself here. its a great way to…read morestay warm and help treat my skin condition. the relaxation experience is worth it.

Had to download yelp just for this because I was disappointed. Wish I would have just spent 20$ on…read morea self tanner bottle instead of 50$ for the single worst spray tan. I picked the darkest shade and let it sit for the maximum amount of time. You can see my thong line to see the difference.. looks like i picked medium to light. my tan after rinsing off with just water is either splotchy or non existent looking. No I did not have any lotion on prior I exfoliated before as asked and I only used water to rinse off. Service was nice, I'm just disappointed because it was for an important day and now it's too late to figure something else out.

I've had a dozen spray tans in my lifetime and I know how to prepare for and take care of a spray…read moretan. I would avoid the spray tans here. I had to ask the person who sprayed me to go back over one underarm, and she did, but unfortunately a huge part was still missed. I don't know if the solution they're using is old or not quality but it did come out looking very orangey and took much longer than it should have to fade, even with scrubbing. Service was kind and polite in store but when I messaged twice to discuss, nobody responded.