Let me say that I've been tanning for quite some time now (in several different states and cities that I've lived in over the years) and I can honestly say that Palm Beach Tan in Simi Valley, CA truly is, hands down, the best tanning salon I've experienced thus far. The customer service is absolutely amazing due in large part to their incredibly friendly, accommodating, positive-natured and knowledgeable staff members. On my very visit to the salon, I was greeted by Kiersten, who's engaging personality was simply contagious and exceptionally comforting! Not to mention, she explained everything thoroughly, with attention to every detail, and answered all of my questions in a very courteous and professional manner. The same can be said for the rest of the staff members - Cassidy, Maya, Sydney and manager, Sheila... All of whom greet you with a warm, welcoming smile and treat you with the utmost respect as they cater to your tanning requests, etc. - which is extremely important as it pertains to the art of customer service! Equally important, the salon is always clean, the beds are well-maintained and the product selection is great! If you're in the Simi Valley area, I highly recommend stopping by Palm Beach Tan and seeing all of this for yourself! read more

As mentioned in the previous reviews, the crew here on the West Side are 2nd to none! It is nice to be greeted on a first name basis with a smile and enthusiasm. I am impressed with each and every member of "the crew" They are very knowledgeable on the products and services offered. I"ve been in the business of sales my entire working life and there are two undeniable facts; Customers prefer to patronize a "busy" business and will give their business to those they like! I give my highest recommendations to anyone who is looking for a tanning salon with quality beds and products... A+ I would like to give a shout out to the Owner/Management and applaud you on your training program. Not only do your employees show professionalism, are hard working and committed, but these ladies can sell !!! ** Stop by and see the girls at PALM BEACH TAN (West Side) and you to will be sold! Sincerely tan, "G.G" read more

Sooooo, I am in love with this tanning salon :) My favorite thing is by far the spray! I'm normally really impatient when it comes to tanning. So that's why the my mist HD booth is amazing because I get results right away. The girls are always super helpful, especially if I want to try something new. They're very knowledgeable about the products they carry in the salon. They even customize the color so that way it looks natural. I've tried a couple of different combinations and I can honestly say that I love the triple bronzers...I think that's what you call them. Lol Whatever the darker one is, it lasts a lot longer. I just love it! I feel bad because I always ask a ton of questions when I go in, but they are always really patient in explaining the lotions and process. I highly recommend this salon. It's always super clean too!!! read more

This salon has gone WAY down hill in the last couple of years. You can NOT use a store credit in it's entirety on any product. You will still need to pay half cash/half credit, which is ridiculous. I have already paid for a month's membership, didn't use it, was given the credit but unable to use. So, prepare to be double charged. Also, beds are often dirty, lamps are burnt out or fans don't work properly. Customer service is trash, in store and online when you send to corporate. I would NEVER recommend this salon to anybody, and after being a loyal customer for 8 years, I am ready to take my business elsewhere. DO NOT PATRONIZE this location unless you enjoy throwing money away. Too bad ZERO STARS isn't an option. Saying I am disappointed is an overwhelming understatement. read more

I've never yelped before but I truly did enjoy the service I received at this tanning salon, I'm tanning for Coachella so I wanted to make sure I wouldn't burn in the sun so I thought I'd come in and get a tan! Kayla helped me and she was nice and broke down for me how much cheaper a membership would be than paying as I go for the next month and showed me how I would be saving almost $300 this way! I really appreciated this since I'm just a young college student who's already blown most of my money on these Coachella tickets. I recommend coming here if you want personal service where they seem to actually care about you and not just taking all your money read more

Let me start by saying I am seriously Germaphobic and I am almost able to consider it obsessive compulsive...this salon was probably the CLEANEST SALON I HAVE EVER BEEN AT. NO fingerprints on the tops of the beds. And they provide towels and sanitized goggles...GENIUS! Taylor and her staff are always either sweeping or doing some type of cleaning duty when I come in. not to mention that the staff is trained to do exactly what we call by the book customer service there are kind,sweet, and friendly I went to get my daily which Takes 12 mins tops. I ended up leaving the salon after an hour just by chatting and catching up with the crew. Awesome job! read more

A-M-A-Z-I-N-G. I love this place. I'll start with the top of the line tanning beds. With many options to choose from you're guaranteed to get the tan you want AT AN AFFORDABLE PRICE. Now let me talk about the staff. Kayla, Haylee, Maya, these girls are THEE BEST in the business. With a smile on their faces everyday, these ladies know their stuff about tanning lotions and will help you achieve your tanning goals. Always professional, always clean, always fun, I would recommend Palm Beach Tan to anyone who is looking to get their gold on. Thank you ladies. read more

I was a previously tanner at Coco Beach and because of their poor customer service I looked elsewhere... From the moment I walked in I was welcomed with a friendly smile! Brittany was great! She was more than happy to show me around she had a lot of knowledge with the beds and lotions! Every question I asked she had an answer too! And every time I've gone after that all the girls are so sweet!!!!! their beds and salon are super clean! I will never go anywhere else and I recommend it to anyone!!!! Thanks girls you guys are awesome keep it up!!!! read more

I have always been really picky with tanning memberships because let's be honest, being tan really isn't in my budget. I love Palm Beach tan because my basic membership is SO AFFORDABLE and I can upgrade to the better beds when they have specials going (which is literally always so I save so much money.) AJ remembers me literally every time I come in and is so helpful with all of my questions, most of which are super annoying and I'm sure she hears 30 times a day lol. I definitely recommend this place for all tanning needs!! read more

I had recently came back here much after Palm Beach Tan took ownership of the previous tanning place. AJ was extremely helpful and understanding of my situation. Since I had purchased credits in advance under the previous place, a while back I was informed that those credits would transfer over to PBT. AJ honored that, and had a really excellent attitude about everything. I know that she works really hard to make sure that everything is %100, and thats what made my experience so great. Thank you!!!! read more

Love this place!! :) Best spray tans in Simi Valley. Tia was so helpful, she took her time with me and explained everything and was very clear. She hooked me up with a great deal for a membership and she was very knowledgeable with the lotions for my skin type. I've gotten spray tans at other places and turned orange. I love how this place lets you customize your color. They recommended a color blend here that I should get and i LOVED it. I'm coming once a week with my unlimited membership :) read more

I visited family in CA lats week. The minute I walked in, AJ was there to greet me and let me know my tanning options. It was my first tie getting a spray tan, so I left it up to her expertise. I cannot be happier. I have been blessed with a wonderful natural looking glow for the past week and I still even have a bit of color. AJ was wonderfully supportive and patient talking me through the machine and procedure. Thank you Palm Beach Tan. I could not be happier with the results and service. read more

I went to inquire about getting a spray tan today. I have always used the tanning beds in the past. My account is frozen as of now. I wasn't sure whether I would like the spray tan or not. Amanda offered me a free spray tan and I used my tan dollars to purchase the product for the mystic tan. After my spray tan develops I'll be able to decide whether I want to unfreeze my account and continue with the sun bed tanning or monthly spray tanning. Great customer service! Thanks Amanda! read more

My experience at Palm beach tanning was amazing. Britney was wonderful at explaining which beds and products would work best for myself and my daughter. We visit the salon at least 3 times a week and beds and lobby area is always clean and organized. I love the fact that products are always stocked and the knowledge the girls have when I have questions. I recommend palm beach tanning to my family and friends. I love love my palm beach tan!!! read more

The girls here are amazing!!!! Taylor and Brittany B. helped me with my very first spray tan and this BY FARRRR exceeded my expectations! It turned out so amazing I will never go anywhere else for a spray They let me use there lotion for the spray because I was hesitant about spending extra money for a whole bottle of product for a one time deal but I will definitely be back for a membership and that lotion thank you so much ladies!!!! read more

Best tanning salon in simi My favorite bed is the KBL , only took a couple sessions to get the tan I wanted Membership (for unlimited) is the price of only two walk-ins And they have a stay n save program so you can freeze your account /unfreeze without any contracts Also e people who work there are so sweet I got a free upgrade and they answered all my questoons without making me feel annoying HIGHLY recommend read more

What's not to love? The staff here is amazing, the salon is gorgeous and everything is laid out and ready to go upon your arrival. It's like the VIP line at a tanning nightclub. After a long days work or a day of running errands I can't think of a better way to treat myself than a visit to this tanning oasis. Taylor and the girls are always very sweet, spunky, and welcoming and I look forward to my next visit. read more

I have been a member at this salon location for about 2 years. I always recommend this place , especially for first timers . The staff has always been so patient and informative . Shelia is great, she has the best recommendations on products and tips for ultimate tanning results . Always clean , well kept and fully stocked with products. My tan looks so natural , from both spray and bed. Love this place ! read more

I've been tanning at Palm Beach Little over a year The beds are great and it has a great atmosphere The employees there are great too Especially AJ She's been very helpful with me and explains how all the different tanning lotions work I love going in there in the morning she is always very welcoming and always remembers my name Palm Beach tanning is a great place to tan!!! Thank you Cristina Romero read more