I absolutely loved it. First time dinning experience and the dinner was lovely. Stared off with a crab cake appetizer, which was very delicious, followed by french onion soup and steak dinner. I had my steak medium well and they did it perfectly 10/10. Delicious house wine followed by a gigantic key lime pie. Our server was so sweet, attentive and made this a very pleasant dining experience. The restaurant is very nice inside, we set in one of the booths which very cozy and intimate. read more

This is not the same palm court as it use to be. We went here for Father's Day brunch and being disappointed is not even the right expression. The buffet was dirty and messy, there was no food to choose from as the trays were empty- mind you we were there at noon. When my father went and said something the owner was a quite defensive but did not like his feed back. She was even worse to her employees. To top is all off she even came up to my dad and asked what it was exactly he was looking for and when he said better quality she went absolutely ballistic and ask him to pack him a bd his family of 10 and leave. The level of customer service was appalling. If you would like a messy, dirty and poor quality brunch this would it. WORST EXPERIENCE AND THE OWBER SHOULD BE EMBARRASSED. Update: I stand by my review and appreciate the reply from the business owner. Unfortunately this is not what had unfolded and she did ask my dad to leave... we could have left a tip, but there was no level of service provided that would have been gratuity worthy. If you would like a poor executed brunch and disappointing experience, please make a reservation. read more

After seeing various brunch events advertised, we decided to make a reservation for the Easter Bunny brunch. We were so excited to go with our friends and kids and it was so disappointing! The advertisement was misleading - the bunny did not match what was advertised, they said there would be gift bags for the kids (there were none), and they ended the bunny appearance earlier than posted. On top of that, they had no water cups for kids and instead offered my toddler a "rocks" glass and stopped refilling the buffet over an hour before it ended. Several of the guests were disappointed from other tables. I would not go back. read more

Went to Palm Court yesterday to celebrate Valentine's Day and was very disappointed. Had a reservation for 8pm and they were overbooked so we waited until about 8:30-8:40 to be seated for 2. Never given any bread, appetizers were good but our entrees were cold. Our waiter was sweet and trying his best since it seemed like everyone around us was sending food back left & right. Manager was seen walking around to 3 tables (just that I could see) to comp drinks, food, etc. The two tables next to use audibly discussing how bad the experience was. Sadly my first and last time at Palm Court. The only good part of the experience was the entertainment. That singer was AWESOME and a silver lining was getting to listen to him while we waited ~30 minutes for our table. read more

Peter the server was awful!!! We had dinner reservations at5:30 for my mothers 94 birthday the food was awful food was cold and the drinks were not good we spent over $500 dollars for dinner will never ever come back here we should have gone to Jamesons in Mt prospect where the food is excellent and the service is amazing mind you this dinner was on a Tuesday and they were not very busy there was only five tables!!! Don't waste your time or money here read more

Overspriced small portions food's not good at all lousy service at the bar bartenders have no experience and no personality.

ABSOLUTELY TERRIBLE! My family made a reservation for Father's Day brunch. That was our first mistake. We arrived and were seated right away in a private room, which was honestly cramped. We waited almost 15 minutes for a server to come to our table and offer drinks. Once the drinks finally arrived we decided to make our way to the buffet.... Let me just say, what buffet? The food was very picked over and the selection was awful. The only item even resembling a vegetable was a sad salad with dirty dressing containers and picked over croutons for garnish. When items finally were replenished they were less than appealing . For example, the English muffin of the Eggs Benedict had not even been warmed, let alone toasted... leaving a soggy, cold texture. Just nasty. The fruit tray was scarce... only some melon and sliced strawberries to choose from. Overall food selection was terrible, unless you enjoy cold pancakes, cold French toast, and over cooked chicken tenders. The prime rib was tender, but cold, and the beef brisket was so tough I could barely bite through it. Thankfully, we weren't looking for dessert because there wasn't any... except for scary looking cheesecake that appeared to have been left out for days. Now, let's talk about the restrooms. Neither the man or women's restroom had a working hand dryer or paper towels and the toilets needed some serious attention. However, the worst part of the whole experience, aside from the piss poor food and dirty conditions was the unkempt, uncouth, and miserable manager. She truly appeared to be in over her head. Yelling loudly at the wait staff when one of them accidentally dropped a tray in front of several guests. She even used a dirty rag to wipe down serving utensils at the buffet instead of replacing them. Excuse me, but someone needs re-training in a food sanitation course. Worst of all, she was rude to customers and didn't seem to care if anyone was enjoying their experience. She even cut off my grandmother, who was using a walker, while navigating through the dining room. Prior to this, my family and I had been coming to the restaurant for many years and truly enjoyed our previous experience. It is clear that they are under new ownership, and/or management. It is truly a sad state of affairs and we will not be back. read more

I was here for a colleague's birthday party. Think 1940's Rat Pack, Sinatra. Their onion rolls are AMAZING. I'd sit at the bar and eat their onion rolls all day. The entrees we chose from were a steak dish, chicken, and pasta. My steak entree was excellent. Kids all seemed to get cheeseburgers. Service was impeccable. I'd 150% return and you should go there too! read more

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Really good food and atmosphere, well made dinners and a variety of choices. Had the 20oz ribeye and it was very good, with twice baked potatoes on the side and cheesecake for dessert. Will return. Sunday night was empty, but I was told they offer a pretty nice Sunday brunch. read more

Palm Court - Steak and potato, sorry after eating half of it. - American Near Me - Arlington Heights, Illinois

While this place was massively outdated they did have good food. Now they have attempted to update the place with bandaids and have drastically cut the quality of the food. So sad. read more

A loud, crowded tourist trap. Scones weren't actually scones-- they were just rolls, and they were barely warm. Service was good but that was the only positive thing about this place. It was "fine", but I wouldn't come back here. read more

This a very sad sad story. Once fantastic restaurant now they should close!! Run down, parking lot is a nightmare. Property changed hands 7 years ago and has declined steadily. Service is nonexistent and the so called Woman managing is truly rude to the staff and well as the patron. Cleanliness and food sanitation is very questionable. I witnessed the manager come out to the Brunch buffet with a dirty hand towel and wipe down each of the serving utensils with the same towel. From eggs to fish meat salad and dessert all with the same towel. She needs a sanitation class right after she attends a course on how to manage a staff, not to mention public relation. This Father's Day Brunch was truly the absolute worst experience I have ever had at any establishment. I have been a patron of this restaurant for well over 40 Years ! I will never return. Do yourself a favor if you have never been, Do Not Go! If you have ever been Definitely Do Not Return. Just try to remember how wonderful it was back in the day and mourn the death of this place as you would a good friend. read more

Brunch scam. Booked brunch and showed and their was no Brunch. I give this place 6 months to live

Started off with some nice bread with cold butter I would've liked the bread a little more toasted. The server was very nice and brought me more bread and toasted it a little bit longer. I had the French onion soup was so so it was a little bit to sweet Oyster Rockefeller was fantastic. We should an entrée of duck ala orange with wild rice, head, big pieces of onion and peppers. And bayleaf. Still very full and so much food left the duck is so good . So much left over . Next time I think I'll just eat the oysters. So good. read more

Palm Court - American Near Me - Arlington Heights, Illinois

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Have been patronizing Palm Court for approximately 4 years now via dine-in and carryout. Recently noticed smaller portions (particularly w/carry-out). Today ordered large chopped salad, portion was small and on top of that there was NO turkey and tons of artificial bacon, that I literally was not able to chew it was so tough... Very disappointed...do better! read more

Service was amazing! Food was pretty good. Kid friendly as well and accessible. Came here for a group reunion and the champagne was flowing freely. A little pricey but was pretty good and was worth it to spend time with my friends and family. Lots of parking. Nice live music. Lots of variety of foods included with brunch package. Lots of desserts too. Champagne and coffee is included as well. Definitely coming back next get together with my peeps. read more

This place has the best macadamia halibut I've ever had and appetizers amazing scallops. The coffee is even good. I've been going here for a few years now even on New Year's three times in a row and I've never had a bad plate of food. Do you feel like dining with older people And service is a little on the slow side but food is great. This is the place to go. read more

It was a horrible experience. First we didn't get our appetizer. We sat there for 2 hours and never got our food. So I couldn't tell you how the food was. We never got it so we left. The waitress didn't remember anything we ordered. She brought us the wrong drinks then we got soup and salad but that was wrong as well. When we asked about our food she gave us a rude answer. When our food wasn't coming no one, meaning a manager, came to check on us or give us an explanation!! This place has really gone downhill!! read more

It's like you've stand back in time. Delicious food. Their escargot and brandy ice are out of this world. #iraeats #iraeats1 read more

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Don't know much about it yet. Went there for the first time last December with a group. Food was great. Will have to try other things next time. Service was great. read more

I met friends there for dinner. The waitress was very kind and prompt. The food was excellent. The only flaw was that the bartender seemed as if she'd never tended bar before as her service was lacking. read more

Beware of the cocktail prices! The menu did not have prices but I didn't think anything of it... until the bill came... $19 for a martini?!? Absolutely ridiculous and it was average, nothing special. read more

I tried the Steak & Frites and it was good, the seasoning was very good and the fries were crispy. My partner tried the fettuccine Alfredo although he asked for chicken and didn't receive it, he said it was still yummy. We would definitely come back to try other food items, the ambiance was very old school and the waiters were friendly. read more

The food was quite tasty, the service was good, and the ambience is very nice. It's an excellent value overall.

Went here for birthday brunch. Service there is second to none. What's great hard working crew they have there. The brunch was great , an excellent assortment of food and desserts. The atmosphere was great. Parking lot big with easy parking Haven't been here yet ? Put it on your must stop List , you'll be glad you did. read more

Mom and I enjoyed a lovely pre-Valentine brunch this afternoon at Palm Court. The manager and servers were accommodating to our food allergies and restrictions. They went above and beyond. Several years back for a holiday brunch (under previous owners), we'd had a rough time getting allergy-safe food. We hadn't been back again until today. I can see Palm Court once again becoming our special-occasion choice--and a lunch rotation regular, too. Thanks for being so kind! read more

Beautiful restaurant. I ordered flaming Saganaki as an appetizer. For my entree I had Shrimp Dejohge. My friend had delicious Scallops. Service was excellent. We will be returning as there is entertainment on the weekend. Great ambiance with comfortable leather booths. Highly recommended. read more

Palm Court - we've lived in this area for almost 40 years. In all that time, we've said we wanted to try Palm Court but only did once we went on December 30, 2022. We had reservations for 6:30. Given the reviews I read, I expected a long wait after we arrived. No, we were seated right away. They put us by the window. It was cold out, and the windows were drafty. So, we asked and they moved us to a warmer table. We had a nice, relaxing meal and good conversations around our table. We ordered drinks first - a Pinot Grigio, a Martini, and an Iced Tea (for our designated driver. The meals were a combination of steaks and vegetables. Pinot Grigio: There were two varieties available by the glass. Since we ordered a Pinot, I'm still determining which one we got. I was very good. Martini: Vodka, dry. It was okay. I think the waitperson misunderstood when I said "no ice" to think I said "no olives." No matter. As it said, it was alright but far from the best. Vegetarian Platter: There were a variety of seasonal vegetables served in butter (yum). Filet Mignon: For a filet, this was a very large cut - 12oz char-broiled covered with butter. It came with your choice of potatoes and grilled carrots. It also came with their house salad. This one was with ranch dressing. It was ordered medium and was cooked perfectly. We ordered a side of mushrooms. And we ordered bearnaise sauce for the steak. The waitperson should have remembered to bring the bearnaise and the mushrooms. We asked and they returned with the mushrooms about 10 minutes later. The sauce never showed up. I ordered the USDA Ribeye (20oz thick prime cut full flavor). This was an enormous cut of meat. It was well-marbled, but it was not trimmed well, so there were huge chunks of fat and tough meat so it was about 12 or 13 ounces - still large. It came with a salad - I had their house dressing, a garlic vinaigrette. The salad and dressing were very good. I also had baked potato and carrots. I also ordered asparagus, which came with bearnaise sauce. I can't eat that, so I left it for the Filet. (I also had a second martini.) We ordered chocolate mousse for dessert. Again, I can't eat due to dietary restrictions, but I was told it was excellent. Service: Service was fair. They were relatively quiet, so the service was surprising. Our waitperson was absent for most of our meal and I already mentioned forgetting some of our meal. When we were ready to leave, they were nowhere to be found. I had to ask a busser to find our waiter. When we received the check, we were charged for the bearnaise sauce included with the asparagus and the sauce they didn't deliver. it took a few minutes for our waitperson to understand why I disputed the charge, but $8 atop a $200 meal is still $8. They did revise the bill before we left. So, in sum, while I've been to better steakhouses, this has large portions, including rolls and either soup or salad with the meal. The vegetables were perfect, and the filet was also done perfectly. The service is fair but certainly okay. And the prices are considerably lower than in a traditional steakhouse. I do want to try it again. They have a very good menu with many options, so there is much left to try. read more

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The ambience is amazing here. We came here for a late lunch and ordered oysters on the half shell from the East Coast delicious ordered a rice bowl with chicken and avocado very good and my husband had the steak burger which was juicy and fresh! Only thing i that I didn't enjoy was the onion soup. Although my husband had the clam chowder and enjoyed it very much service read more

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Went for Xmas dinner. Goo foods and service in an old school atmosphere. Goods fresh and decent portions.

LOVED my time at Palm Court for dinner! I so enjoyed the entertainment they had going that evening and want to come back for their 45th anniversary dinner special. I had the steak kabob and onion soup. Both were INCREDIBLE! Entree portions are generous--I had leftovers to spare. Highly recommend! read more

The food was delicious, I had Fettuccine Alfredo. Michael was our outstanding Server and the entertainment was very mellow. read more

Originally, we came here for the happy hour oysters. The cheap price really set us off and we were craving oysters, so we decided to visit. Upon entering, we were seated right away. Woman was kind and we ended up having to move to the area where the lights are dim in order to get the happy hour. There were two sides to the restaurant so I'm assuming the other side is for adults only since there's a bar. It looked nice and the various lights added color which really tied the room together very well. The food was good and the oysters tasted fresh and I loved them. The pizza bread was good too and the fries were amazing. Crispy on the outside and fluffy on the inside. The sandwich wasn't very good though. The grilled cheese had little cheese and we didn't end up finishing even one half of it. Though this place had some flaws. It's a generally nice restaurant and I would still recommend going here for their oysters! read more

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Had the BEST chopped salad off the regular menu but at the bar during happy hour. Happy Hour sliders @ $7.00 per order, were delicious. House martinis (Gin and Vodka) are $7.00 during Happy Hour. Same for the Old Fashions. Happy Hour Oysters at $2.00 were just great. Regular menu in the dining room is very good. read more

You go there on a Saturday night at 6:30 and you order whitefish from the menu and they don't have it???

Met up for a easy, uncomplicated dinner with an old friend from Arlington Heights. Palm Court was recommended by my wife for a low ambiance, quiet dinner. This is a place where you can talk to a fellow dinner with your inside voice! From the moment the host greeted us at the door, to the wishes of adieu, the staff was great---efficient, friendly and attentive, but not hovering. We decided to skip appetizers (although the show boating, flaming Saganaki smelled great as well as the calamari) and just got entrees. Fettuccine Alfredo with Chicken was done to perfection--creamy, Al Dente pasta coated with cheesy goodness. Preceded by dinner with salads and house rolls, I ordered the Chicken Marsala with seasonal veggies and a baked potato. Everything was done well, served quickly and hot. Irving, and his trainee, took good care of us and even remedied a mis-ordered ice tea. Our beverage glasses were never empty and the temptation of dessert was great but I have the will power. If you stop in, save room for a dessert as they looked excellent. Good job and keep the diners coming back! #ChickenMarsala #chickenfettucinealfredo read more

Palm Court - Nice place! - American Near Me - Arlington Heights, Illinois

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What went great everything the food is excellent!!! Nancy the lovely lady that was our waitress she's absolutely adorable. The music is just perfect! The ambiance could not be better. My husband and I just love love love this beautiful restaurant Reminiscing of the Sinatra and La belle époque Can'tsay enough great things about the food. This restaurant is the whole package!!! You come here for the experience read more

Went for brunch. Food was good, the standout was the prime rib. Service was non-existent which is normal for a buffet, no refills were provided unless you tracked someone down. Nobody advised me that Champaign was included, so I never got any. The bill came and a 20% gratuity was automatically included. Being a buffet and terrible service, the tip was not justified. It was annoying enough that I won't be back again for brunch. read more

Even though I have passed by this place, so many times I didn't come to until today my expectations were surpassed tremendously. They had two dollar oyster, happy hour in their lounge area and the oysters were absolutely humongous. They tasted amazing and better than any other oyster I've ever tasted in my entire life, and the restaurant had pretty decorations and nice lighting and palm trees in the lounge area. Well, the dining area was very elegant and classy. The food was really good, especially the garlic pizza bread, very light and airy and delicious and flavorful. The grilled cheese with fries was also OK. The fries were very crunchy and fluffy on the inside which I almost ate all of them. The grilled cheese on the kids menu, however, was not so great it was very And it tasted like cardboard. I would not recommend getting grilled cheese, but I would recommend that you get fries and the oysters. Even though this might be biased, since it was pretty empty, the service was really good. We got seated right away, and the waiter told us that happy hour happens only in the lounge, and she was willing to move us to the lounge, and that was very kind of her And our food came really quick she gave us our complimentary bread and she did a job really well and I would recommend this place, definitely gonna be coming back for those oysters! read more

Palm Court - American Near Me - Arlington Heights, Illinois

Loungy supperclublike atmosphere - delicious steaks, salads, apps and adult beverages - and an okay Billy Joel who oddly morphed into an Elton John at the end of his set. An over-50 crowd - friendly staff - they also serve Sunday Brunch and do private events. read more