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    Palm Desert Coin

    3.0 (2 reviews)
    Open 10:00 am - 4:00 pm

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    15 years ago

    Helpful 5
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    Love this 3
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    12 years ago

    Helpful 1
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    Jason The Computer Guy

    Jason The Computer Guy

    4.8
    (218 reviews)
    8.7 mi

    HIGHLY RECOMMEND! Jason loves to tune up computers to make them run their best. He doesn't judge if…read morethe computer is old. He communicates via text, so you will know what problems he observes. He provides cost estimates for any upgrades or repairs he suggests, and the decision is always yours. There is no pressure--just information. I brought my boyfriend's laptop to Jason after it fell, damaging the DC power jack. This has happened before, and we weren't sure it could be repaired again. Jason assured me it could. He provided a very reasonable up-front estimate for the part and labor, which I gladly agreed to. Once he opened up the computer, Jason diagnosed a few other problems. He tightened the hinges, cleaned the fan and the heat sink, and applied fresh thermal paste for the CPU. When he installed the new power jack and recharged the battery, he noticed the computer was running slowly, so he asked if I would like to replace the old mechanical hard drive. Long story short--my boyfriend was thrilled to have his computer running well again. I appreciated Jason's work so much I brought him an old (over 10 years old!) MacBook to see if he could make it run faster. He transferred all my files to a new drive, replaced a broken trackpad, and changed the battery. It works like a dream now--and for a lot less $$$ than it would take to buy a new one. Jason knows his stuff! I will definitely be back with any computer repairs I need in the future.

    Arrogant and Greedy. I stopped by for only less than 5 minutes of his time to just tell me my…read morelaptop is trash. Quoted me $60. Treated me like a poor person. Definitely needs to take classes in humility, compassion and customer service presentation skills just 100% wrong. He has learned nothing from his negative reviews.Rating F P.S. I am not taking this review down. You were also RUDE. I asked you for HELP and you just quoted CORPORATE speak. You were 100% uninterested unless I paid. Your body language is just AWFUL. You pretty much told me to get LOST and shut your office door in my face. Life is not all about money amigo. Help some people for free. I could pay $1000 to fix it but refused to give it to someone of your low character. Your energy is DARK man.

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    Jason The Computer Guy
    Jason The Computer Guy
    Jason The Computer Guy

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    Apple El Paseo Village

    Apple El Paseo Village

    2.6
    (467 reviews)
    0.8 mi
    $$$

    My iPhone alerted me that I needed to get my battery replaced, as it was now at 75% capacity…read more Thankfully, I had AppleCare+. I followed the prompts on my phone and made an appointment for 5:30 PM at this location. However, after I checked in, I was told that battery replacement usually takes about two hours or more and that I wouldn't get my phone back until the following day. This was highly disappointing as I had driven an hour and a half from 29 Palms to make this appointment too. I wish the system would have notified me of how long the replacement would take or prevented me from booking such a late appointment (this store closes at 7pm). Nevertheless, Benny made it happen. Debbie also took really good care of me, and was such a pleasure to talk to, too. This kind of customer service is what makes Apple so great, and why I continue to be devoted to their ecosystem of products. Again - Benny, Debbie, and whoever performed my battery replacement in the back - THANK YOU!

    I had the absolute pleasure of meeting Apple Executive Michael David. Michael was the consummate…read moreprofessional-- patient, knowledgeable and kind. He troubled shot my phone and was in a word: Awesome. Michael is a great reflection on the Apple Brand-- and deserves to be recognized for his customer service and' bedside manner' by Senior Management. Excellent job Michael! Thank you for helping " Fred Flintstone "

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    Terrible service and untrustworthy repair shop.  Stay away if you can and go elsewhere.
    Terrible service and untrustworthy repair shop. Stay away if you can and go elsewhere.
    Apple El Paseo Village
    Beautiful landscape.

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    Beautiful landscape.

    Palm Desert Coin - computers - Updated June 2026

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