Super efficient, Fair pricing and timely. Appreciate a quality company such as WesTech MSP!! I…read morehave used them for over 10 years!!! Good people.

My home PC crashed after ten years. My daily itinerary was thrown into chaos without what was…read morehappening. I brought the tower in later that afternoon. Victor diagnosed the issue quickly and had me running an up to date, much quicker computer after one day. A new solid state hard drive and some extra RAM thrown in and VOILA!! I never thought my Dell PC could work so good.

My iPhone alerted me that I needed to get my battery replaced, as it was now at 75% capacity…read more Thankfully, I had AppleCare+. I followed the prompts on my phone and made an appointment for 5:30 PM at this location. However, after I checked in, I was told that battery replacement usually takes about two hours or more and that I wouldn't get my phone back until the following day. This was highly disappointing as I had driven an hour and a half from 29 Palms to make this appointment too. I wish the system would have notified me of how long the replacement would take or prevented me from booking such a late appointment (this store closes at 7pm). Nevertheless, Benny made it happen. Debbie also took really good care of me, and was such a pleasure to talk to, too. This kind of customer service is what makes Apple so great, and why I continue to be devoted to their ecosystem of products. Again - Benny, Debbie, and whoever performed my battery replacement in the back - THANK YOU!

I had the absolute pleasure of meeting Apple Executive Michael David. Michael was the consummate…read moreprofessional-- patient, knowledgeable and kind. He troubled shot my phone and was in a word: Awesome. Michael is a great reflection on the Apple Brand-- and deserves to be recognized for his customer service and' bedside manner' by Senior Management. Excellent job Michael! Thank you for helping " Fred Flintstone "

I was in BestBuy last night and met with The general manage Daniel. He was wonderful to work with…read moreand solved my previous problems and reinstated my faith in BestBuy. I was in earlier that same say and manager Scott was of no help whatsoever. I'm so glad I met Daniel a super great guy. I must mention Tracey who was such a helpful sales associate in the audio/tv department. She went out of her way to make sure I left happy. BestBuy could use more people like Tracey and Daniel.

Bought printer here could not figure out how to hook it up.. called made appointment for them to…read moreshow me how they set for 5 pm . Once I got there they refused to help me saying it would take 3 days of keeping my laptop and printer. They should tell every customer how complicated it is to set up printer before they take $300.00. My laptop and printer are both new it should not be this difficult . I trust no stranger with my laptop

Great service went in for data recovery and followed up with me every step of the wayread more

This past week end I clicked on a link on my computer that sent all my files to OneDrive. This…read moreresulted in my whole Outlook email account disappearing! When it became obvious I was incapable of fixing the problem, I took both my desktop and my laptop to this company. I have had a support account with them for 12 years; they have never failed me. This time was no different. They have me back up and running, with my email restored! I could not be happier with this service, plus they are such friendly people to work with. I highly recommend them. Also, you should be aware they are now Lazer IT Consults; the name change just happened.

In the afternoon of last Sunday my laptop and tablet were suddenly locked up by hackers…read more Aaron was driving home from being away and immediately took my call. He proceeded to navigate me through several potential fixes. None worked and it was determined I was hacked and locked up by someone who "really knew what they were doing." Aaron reccommended to wipe the hard drive and start over asking to drop off the two devices at his nearby home in Indian Wells. Aaron then immediately worked on the issue for next several hours. This is Sunday evening mind you after a 6 hour drive from Phoenix. By Monday morning I had picked up my laptop and tablet and was back in business. I wouldn't ask for better more prompt and professional service than what Aaron provided me. He will be my "go to" tech guy from now on. No one else has even been in the same universe.

Aaron is the best! Very knowledgeable and was able to find the source of the problem. I would…read morehighly recommend him!

I had an excellent experience with Geek Squad member John. After purchasing a new IPad and syncing…read moreit to my phone I learned all of my 190 notes were erased. I spent hours with tech support and they could not help me. In less than 5 minutes John retrieved my notes and helped with a few smaller issues. Many thanks. Skip the Apple Store. Go to Best Buy.

Do NOT buy screen protectors and cases with a lifetime free repair. This location plus others were…read moreout of stock within a couple months of purchasing a new phone. Now they say we don't have in stock and buy directly from Zag. I said at least there $10 price for shipping but you put in on for free. The manager said no $8.00. They don't tell you that when you buy it. This place is a joke

After calling their business and being told they are able to fix basic cosmetic issues, I drove to…read morethe business to drop off my broken equipment. I found the location very hard to locate. It was unclear where to park and where the business was located. After parking and walking a long distance to the entrance, I went up the stairs of the difficult to find building only to find myself very confused by the vast number of businesses in the building. There was a large map posted on the wall of the second floor above the staircase that I found very hard to understand. I walked a short distance down each available hallway and was relieved to get some help by someone who was familiar with the building who was able to give me directions to the suite. When I got there, I was told that they could not fix it and to take it to Walmart.

Excellent service fixed my 3-D printer in five minutes…read more Very professional and courteous.

Brian helped a client of mine who just couldn't figure out what direction she wanted to go with her…read morePC - fix it or replace it. He takes the time to sit down and really weigh the options before helping you make an important decision like this. With lots of years of experience, it's not wonder he has so much repeat business. He's also fantastic with website creation and SEO, which is a tricky business if you don't know what you're doing. Luckily, Brian does!

This is a small one man shop offering IT/computer services…read more I contact Brian Rouzell when I was having an issue with my computer. He was very accomodating with regards to arranging a time to get my laptop. He had the problem diagnosed and repaired in under the time he had quoted. For me, that was great!!! The next time I need help with my computer, I will feel comfortable calling them again.