Since when is a sterling silver medal and chain cost $350.00??…read more Honestly ---- you took advantage of my husband. I've googled and they are NOT that expensive.

I recently visited the new Naser Family Jewelers location in Plaistow, NH after many years of…read morethinking about resetting my diamond and wedding band and I'm so glad I did. I had first learned about them when my son purchased a stunning engagement ring there for his fiancée, and after seeing the care and craftsmanship they put into his experience, I knew I could trust them with something so special to me. From the moment I walked into their beautiful new store, Anthony and his family made me feel right at home. They listened closely to what I envisioned, offered helpful guidance without ever being pushy, and listened to what I was looking for. Their kindness, professionalism, and genuine passion for what they do set them apart. I highly recommend Naser Family Jewelers for any of your jewelry needs, they're a family you can trust. https://www.instagram.com/reel/DMiaciMT0OW/?utm_source=ig_web_button_share_sheet

Back In the beginning of April my friend was looking for a locket that she could engrave her…read moreinitials on and put her in. We went to NH one jewelry store was very nice we shop there often they just did not have anything the other the sales person was very young and rude. So we left and decided we would go on a search for a locket. On the way home I thought about Royal Jewelers. We had never been to the store but someone I know spoke very highly of it. So I called the store explained what we were looking for. The saleswoman sounded excited as she said they had just the locket they had it for awhile. We asked Margaret to hold it for us. We went a few days later and it was exactly what my friend wanted-mind you this was a small purchase under $500. Margaret treated us like we were buying an expensive piece. She was so helpful and genuine. My friend purchased it and they had it engraved it came out perfectly and before the engraving was authorized Margaret sent an example over. The store is very beautiful, and Margaret is a gem herself. It was a great experience, we will be back.

Absolutely avoid this business. I cannot caution you strongly enough. Absolute incompetence verging…read moreon malpractice. They're just there to push metal and rocks with no genuine concern for the customer. My wife went to Royal Jewelers with her engagement ring and the ring marking the birth of our daughter. She's had them for 27 and 24 years, and she left with both rings destroyed and needing to be rebuilt from scratch. The rings were joined together and she wore them often, but this past time she wasn't able to easily remove them. She wanted them resized and expected they would remove them by cutting them, easing them off and then add a small section to make them larger. Instead, after they were cut, their senior "expert jeweler" went after them with two pairs of pliers like he was using the "Jaws of Life" and tore open a 1/2-inch gap in the ring putting sharp bends and scratches all around the ring, including hard bends in the settings and basically destroying the entire ring set. Now she's home in tears with her ring, absolutely ruined by this yahoo, and needing it to be rebuilt from scratch. To make their failure even more painful for us, the ring was originally made by a good friend of ours who has since passed away. He was an actual professional jeweler that I'm certain could have easily have managed this task. When I called to speak with this jeweler, I got a complete song and dance of "Well I had to be careful not to cut her finger with the sharp edges" and "I told her some of the set stones may come a little loose". Seriously? He should have told her "I'm going to open up your ring like a pinata and you will never wear it again." And the nonchalant attitude of not my problem "well these things can happen" I got from him on the phone was beyond the pale. He could have easily slipped a thin strip of stainless steel under the cut to protect her and eased the ring off. Or, he could have cut the ring on both the left and right side so it would come off in two pieces. This is a simple job that just needs some care and can be done in many ways. Royal could have done better with bolt cutters! So, I would say to any potential customer, Royal Jewelers may be suitable for retailing pre-manufactured items or working on costume jewelry, but for anything with sentimental or monetary value just stay away. And to Royal Jewelers, I just say this, if you cannot do a job right, then just say so and don't take the job.

It has always been my dream to incorporate my grandmother's rings into my wedding. The rings hold…read morenot only sentimental value but also represent the love and commitment my grandparents shared. With that in mind, I brought her engagement ring and wedding band to Hampstead Jewelers, seeking to have them resized and to explore options for replicating my grandmother's wedding band so that I could proudly wear all three rings--a complete three-ring wedding set--on my special day. When I returned to pick up the rings, I was truly blown away by the exceptional craftsmanship they displayed in replicating my grandmother's wedding band. The intricate details, from the delicate engravings to the polished finish, were executed with such precision that the replica looked almost identical to the original. This level of attention to detail far exceeded any experience I have had with other jewelers I've visited in the past. Hampstead Jewelers is a family-owned and operated business, and you can immediately feel the warmth and welcoming atmosphere as soon as you step inside. They all greet you with genuine smiles and takes the time to listen carefully to your ideas and desires. They are not just about selling jewelry; they are passionate about helping you realize your vision for the perfect ring. Whether you have a specific design in mind or need guidance in creating one, they are dedicated to making your dream ring a reality. In addition to their custom designs, they offer an impressive selection of handmade jewelry that showcases both creativity and craftsmanship. Each piece tells a story, and you can sense the care that goes into creating every item. I wholeheartedly recommend Hampstead Jewelers to anyone looking for beautiful, meaningful jewelry, especially if you want something that honors family traditions like I did.

Jewler / proprietor crafted a men's ring to accommodate my Tanzanite. Professional, talented,…read morebeautiful piece. Quite reasonable pricing.

Here's a polished, high-quality review that's glowing without creating expectations about free…read moreservice: I had an excellent experience at The Jewelry Vault in North Reading. From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. They took the time to look at my watch carefully, explained what was going on, and handled the repair quickly and confidently. What really stood out was their honesty and customer-first attitude. There was zero pressure, no upselling, and no runaround -- just straightforward, knowledgeable service from people who clearly take pride in their work. It's refreshing to find a local business that treats customers this well and operates with real integrity. If you're looking for a trustworthy jeweler for repairs, purchases, or just expert advice, I highly recommend The Jewelry Vault. I'll definitely be coming back and sending others their way.

Wouldn't go anywhere else for wedding rings!…read more My husband worked closely with Lisa and Jimmy to design my engagement ring centered around his late grandmother's stone and it was more than I could've even imagined! When it came time for our wedding bands, we couldn't imagine going anywhere else! They took their time with us trying on different bands/styles to go with my engagement ring and ultimately decided on one that matched perfectly. My husband brought his late grandfather's band in to be refinished and resized and not only did it fit perfectly, it looked brand new! We have so much more appreciation for The Jewelry after hearing horror stories about the big jewelers/chains. We've referred a few friends here and they've all had great experiences; highly recommend!

Love,Love,Love This Jewelry Store! Great customer…read moreservice,Excellent selections, and great pieces of jewelry. Greg was very professional and helpful explaining everything about one of the rings I bought. No pressure,very knowledgeable and great quality and price. I also had a couple of rings that were turned into very special necklaces designed and made by George,exceptional! I highly recommend this establishment to anyone who's looking for an honest reasonable,and high quality piece of jewelry.I give Gem Jewelers a 5 ~Mary~

My son started using Gem Jewelers in Derry so time ago. He asked me to check them out and I…read morepurchased some earrings for my wife there for Christmas, at her recommendation. I was impressed with their patience and willingness to help me find what I needed. Today I went back in to have a watch repaired, which they did while I waited and to have a 40 year old wedding ring repaired that was crushed on my finger just recently. I decided to look at watches while I was there and purchased a new Luminox watch from them that caught my eye. I'd been looking online but was so pleased with the service and competitive pricing that buying from a local, reputable store was a no brainer. I felt good about supporting a local business that treated me fair and square. I will be using them again and I recommend you give them a try as well.

Fabulous! Simultaneously luxurious and friendly and approachable!…read moreLove love going in there! Andrew is my go-to but every person and interaction has been lovely!

I have never been treated with such disrespect and shameful customer service. Went to pick up a…read moredetailed wedding band that originally did not fit. After looking at the detail on the wedding band, the detailing was completely different. The sales women say "they look so close in comparison". I'm sorry if I can notice a difference, it's your job to notice these things. Yet she has the audacity to tell me she's good at her job. Later to find out the OWNER, she usually sits at the front desk looking at her nails and all her jewelery placed the order incorrectly. When the owner originally placed the order she told us maybe 2 weeks. It took the incorrectly ordered ring 6 weeks to come in. When I had said she ordered the wrong ring and would rather look at her nails, the sales person and manager yelled at me. Yes the whole store could hear their unprofessionalism. Customer is already right regardless of who signs your paycheck. This company should be ashamed of themselves. Their customer service shows that they only care about themselves rather than taking care of what used to be loyal customers for 45 years. After that traumatic and scaring experience, I got a refund and wait straight to their competitor. ALWAYS choose Long's, much more professional and they will not yell at you.

Excellent little store. Very kind, friendly employee. My little girl and I stopped in about 30…read moreminutes prior to close. The gal was very kind. Helped us find a ring for her tiny hand. She wanted a real ring like mommy, not a plastic one. Surprisingly after trying on many... the employee found a size 2 that fits her index finger. She was beyond excited. We found cute hand made cards as well, we'd gladly stop in here again. Customer service is very important to me, and this store oozes it.

I haven't been here in years! But I still have the jewelry…read moreand incense holders I purchased. Great quality! I wish to visit to NH one day!

I just purchased my wedding band from Exeter jewelers... Great selection and very helpful and…read moreflexible turnaround timing as well as working with pricing within my budget!

I have purchased jewelry from Exeter Jewelers over many years. This is my preferred store even…read moretoday though I no longer live in Exeter. What's important to me is quality of the products, consistently excellent and the skill of the staff. They stand behind their products and attend to any repairs needed. If you like a ring, they will size it at no cost. The pieces I have purchased have stood up for many years For a special event such as a wedding, one wants the best and that is what Exeter Jewelers provides. I encourage anyone to make their special purchases here. Being a small shop, if there are several customers you may have to wait a bit. I read the comments below, but they are not consistent with my experience. The staff is very serious about their work, and focuses completely on the customer in front of them.