If you have any type of jewelry that needs repairing then this is the place to go to!!! Great…read moreservice,Quality work. Yakov Barat really cares about his customers and takes extra time to make sure that his customers are truly satisfied with the work he is performing on their jewelry. Barats was a real lifesaver for me.My youngest son is getting married and he asked his Mother and I if we can wear our wedding bands on the day of his wedding.Because of my job I don't wear my wedding band and I haven't worn it for quite some time. When I went to put it on it would not fit on my finger. I brought it to Barats and he looked at it and told me my ring was a size 9 and asked how old it was. I told him 36 years old. He spent 1 hour carefully trying to widen my band without damaging my ring. When all was said and done he was able to resize it to a 10 3/4 size. Thanks so much for taking to time and having the patience to fix my ring. You are a fine craftsman and it shows in the quality of your work!!! My wife and I appreciate what you did for us and you made my son so happy!!! You are the BEST!!!!!!!!!

I've always had a decent experience here but, CALL before you go. I tried to go there 3x at all…read moredifferent times of day and all different days of the week and they aren't open. I'm shocked the mall lets them get away with being as flaky as they are now.

Great service. Trustful family business for over 50 years and owners are so honest. No worries…read morehere! Jewelry Repairs, watch batteries, great selection of engagement rings with choice of Lab diamonds also. Great boutique items - one stop shopping! Prices are great. They will work with you and design with you while staying within your budget. Suzanne, Kim and Ashley are great!

My younger brother always purchased gifts for our mom from the store when it was on Cabot Street…read more When mom passed I inherited most of her cherished pieces which I have and still enjoy wearing for nearly 50 years. All the staff have been so friendly and very helpful when it comes to finding the perfect gift or filling a desire for some new sparkle.

I brought in my antique engagement ring that was incorrectly resized by a previous jeweler…read moreresulting in an oval shank. I had concerns about the ring spinning despite resizing. Gary inspected the ring in great detail and made a recommendation to remove some of the shank and rebuild it, as well as to place tension springs to prevent spinning and slipping. He took his time to measure my finger for the optimal fit. I was told by another jeweler that all of my prongs needed replacement and I wanted a second opinion. Gary again took his time to inspect all the prongs and reassured me that they didn't need replacement. I was very glad for his honesty. The next business day, Gary fixed the ring in 3-4 hours and it came out beautifully. I was so nervous previously to entrust someone with my ring, but I felt at ease. Gary offered that I stay and watch the entire process. He told me to inspect my gemstone carefully after his job was complete as general good practice after having my jewelry worked on! I am so happy with the end result and strongly recommend this jeweler. The key factors that impressed me most were honesty, trustworthiness, attention to detail, patience, mastery of his craft, and sharing of knowledge/providing an understandable rationale for his decision-making. I will absolutely be returning for intermittent ring checks!

Brought my engagement ring in for a cleaning and the women who work here were quick to help and did…read morea fantastic job. Thank you, Persona!

just now New…read moreRecently, I lost my wedding ring which had never come off my finger since the day I was married In June of 1989. All I can say is that I was pretty distraught at the time because I never thought that I would be able to replace it exactly. Then I remembered great experience I had A few years ago when I had to resize some jewelry at this jewelry store. Luckily, my wife's rang was the same as mine so we took a few pictures And sent them to this jeweler and magically they were able to replace the ring with an even better model. All I can say is there is one word that tells all about this jeweler and that word is quality. Check out the picture below.and you will see what a great job they did helping me to replace this very important piece of jewelry that never came off my finger for nearly 35 years. All I can say is the ring that they made for me is better than the original and when they say they make custom jewelry, they don't just make regular custom jewelry. They make stupendous custom jewelry. That said, I am telling you go to the showroom and talk to Amina because she is a superstar. Before you buy any jewelry check out what they have to offer because everything they have is unique and of very high quality. I was very sad when I first reached out to them, but they may be very happy with the quality of product that they created from scratch. Check out the picture below for proof.

I'm truly sorry to write this review, but my patience is gone. I have had continuing issues with…read morepoor communication - calls and texts not being returned, prices not being provided, etc. It hasn't been just once or twice and it's unprofessional and uncomfortable to have multiple pieces of jewelry there and no one replying. Over a week ago I received apologies but it is still happening. It only takes a few minutes to reply - saying you are busy is not an acceptable excuse. Additionally, one item was not completely repaired the first time. Frustrating. It's disappointing to read good reviews and have this kind of experience. I've left another message and sent another text - PLEASE reply so that I know what is ready so I can pick up my jewelry.

Purchased an engagement ring here. Ali and Hagop were great to work with -- very friendly and…read moreexperts in their craft. The ring came out FANTASTIC! I love it, my fiancé loves wearing and staring at it, and strangers love to compliment it. I'd call that a success, well done Bostonian :).

Another amazing experience at Bostonian Jewelers!!…read more My grandmother passed away and left me a beautiful diamond ring (her mother's emerald ring she had put inside a band with trillion diamonds). I brought it here to get resized and an updated appraisal. Once there, Ali talked me through ways to improve how the center diamond was set in the ring. We worked together and came up with a personalized frame and chose to add some side baguette diamonds to make the appearance of the center stone look bigger than it is. After a lot of back and forth, we came up with the perfect vision for the ring. Ali, Hagop and their whole team worked so hard in bringing my vision to life. I wanted to keep the integrity of my grandmother's ring while enhancing it slightly. I can't say enough good things about all of them. Trust them with your family heirlooms. They will exceed your expectations, as they did for me! I could not be happier! So not only is my great-grandmothers emerald diamond more secure in there but the way they were able to enhance it and make the ring look more like a complete ring amazes me!

I have been to Zemanian Jewelers twice and both times I have had a positive experience He is…read morepolite, knowledgeable and treated me very fairly. I have and will continue to refer this establishment too others in the future.

Owner is very helpful. And appears very honest. Replaced batteries on 5 of my watches at a fair…read moreprice and is working on another watch that had quit. Gave me a "not to exceed " price which seemed reasonable.

Leo & Lisa are fantastic. They are extremely knowledgeable, highly ethical & very reasonable. I…read moretook 2 of my Cartier watches in for various needs rather than driving to Boston or NYC. They took care of the repairs and also advised me on another vintage item that needed attention. Their inventory of beautiful gems and settings are excellent and great for special gifts. Re-sizing/redesign/refitting of wedding rings is also a special skill. A+ all the way.

Great service. Did exactly what I wanted and listened to my concerns with some suggestions. Highly…read morerecommend.

My wife's wedding ring dropped a diamond. I brought it in to have the whole ring refurbished and…read morereplace the lost stone. The work was excellent, price was reasonable, and I will bring everything to them in the future.

Owner is nice and goes out of his way to be accommodating. Spent a lot of time with me for a…read morerelatively small job. Great experience!

Staff and owner are very kind and courteous. They are very…read moreknowledgeable and they are not trying to rip you off Don't waste your time going to the jewelers building. This is the place to go.

In a word everything! I was told a week to get a watch…read morerepaired and it was almost 3 weeks and my calling them 2 times before it was finally done. It's a small shop that seemed sketchy and I didn't get a good feeling from the start, wish I never went there.

I LOVE this jewelry store!!!!! I cannot express how beautiful their pieces are! I love looking at…read moreand wearing jewelry, and have traveled around the world looking and purchasing it. I can honestly say that the craftsmanship of their jewelry is remarkable. I have been going to Rockport for many decades, and this is always my first stop! I have bought pieces in gold, silver, mixed metals. plain, intricate designs, with pearls and stones. There is something for everyone. I'm can't say enough about this amazing place. Take a trip to Rockport for its beautiful scenery, have a lobster roll, and pick up a piece, (or more), of James Russel's fabulous jewelry. You won't regret it!

Great designs and pricing BUT if you want a repair, FORGET IT. I lost one of their earrings I had…read morepurchased. Asked for a duplicate to be made. That was back in July 2024! Was told it would take 2 wks. Stupid me, gave them the one I still had. Gave him my name, address, tel #, email and ups acct # to ship it back to me, since it's a 3hr drive to get there. I sent messages on fb and emails and voice messages. NOTHING!! My daughter happened to go there this past March. Inquired about my earring, showing a picture of it. Was told by the son that they would get back to us in a week. Still haven't heard back! Like brother, like brother, like son! Customer service is a BIG FAT '0'. So now I have paid for a set of earrings, lost one and gave the remainder back to them. They can make another and resell the set. A lousy way to make a buck!! It is despicable!!!